Total 208 Customer Service job vacancies in Bury St. Edmunds, Suffolk

Business Support Officer

Join a dynamic team focused on excellence in customer service.
Support the Development Services team with vital administrative functions.
Enhance your skills while contributing to the continuous improvement of local planning processes.
Engage with stakeholders and panels to facilitate timely assessments of development applications.

About Sutherland Shire Council
Sutherland Shire Council is committed to delivering exceptional services to our community. We pride ourselves on our values of collaboration, respect, and innovation, ensuring that our operations reflect the diverse needs of our residents. Our Development Services team plays a crucial role in managing land use and development within the Shire.
We are seeking a proactive and organised Business Support Officer to assist our Development Services team. This position offers an opportunity to work in a dynamic environment, where your contributions will directly impact





... Click here to view more detail / apply for Business Support Officer

The allocation of PAs is regularly reviewed and may be subject to adjustment. Additional time may besupported for specialist interests such as POM, or obstetrics. Bury St Edmunds is a historic market town in Suffolk, known for its medieval architecture, Georgian squares, and beautiful gardens. Located under two hours from London and with easy access to Cambridge, it offers a charming and convenient location. The West Suffolk Hospital is a busy and friendly rural NHS Trust, dedicated to providing high-quality careto over a quarter of a million people in West Suffolk. With a range of services, including maternity, weserve a predominantly rural area spanning approximately 600 square miles with a population of around280,000. As a partner teaching hospital of the University of Cambridge, we prioritise excellence in trainingand education. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work.Whatever your role or ambition, we want to help you be the best you can be. Details of the job plan and full Job Description and Person Specification are included in the application pack.

Be part of making lives better as a Support Worker at The Chimneys in Bury St Edmunds and experience what delivering great healthcare should feel like.

Use your knowledge, experience, and caring nature to make a positive difference to the lives of women with an emerging or personality disorder.

You’ll be looked after, with a fulfilling career where you’re valued, recognised, and supported, with colleagues there for you and a culture built on kindness and teamwork.

There’s also a range of training and development options available to help you achieve your career aspirations, allowing you to grow and succeed as a Support Worker and beyond. Over 2,000 staff had a promotion last year, that’s 25% of the workforce, so the opportunities really are there.

What you will be doing

You will join an inclusive and supportive team that works well together to provide care to people with an emerging or personality disorder, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.

Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.

If you have a driving license you may be asked to drive for the service.

The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends.

Where you will be working:

Location: New Rd, Rougham, Bury St Edmunds, Bury Saint Edmunds IP30 9LR

You will be working at The Chimneys Clinic, a 12 bedded service providing specialist care that is specifically designed to support women that have a diagnosis of an emerging or personality disorder.

Working alongside the multidisciplinary team at The Chimney’s, you will support with mindful practice, high levels of engagement and think on your feet to create activities to aid the recovery for each young woman within their journey.

The focus of the service is to enable the young women to work on ways to decrease harmful behaviours and replace them with effective strategies to enhance their lives and help them reach their personal life goals.

What you will get

• Annual salary of up to £25,756
• £300 Welcome Bonus
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There are also a range of other benefits including retail discounts and special offers and much more.

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

we are looking for an experienced and reliable Handy Person to join our growing team, providing essential maintenance services across the ipswich area. In this role, you will be working within our maintenance team, servicing both empty and tenanted properties. The position involves a wide range of tasks, including repairs, general maintenance, and renewals, such as changing taps, painting walls, and other general household upkeep.
We are seeking individuals who can consistently deliver work to a high standard and ensure complete customer satisfaction by completing jobs 'Right First Time.'

Key Responsibilities:

• Conduct repairs and maintenance on both empty and tenanted properties.
• Perform tasks such as plumbing, painting, minor carpentry, and other maintenance work.
• Ensure all work is completed to a high standard, ensuring customer satisfaction and meeting company standards.

Requirements:

• Full UK driving licence.
• Proven experience in domestic repairs and general property maintenance.
• Strong attention to detail and a commitment to delivering quality work.
• Ability to work independently and efficiently manage your time.

How to Apply:
If you are a skilled and experienced Handy Person with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967
If you are a skilled and experienced Handy Person with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967 or send your CV to
Jorden.thompson@servicecare.org.uk.

Service Care Solutions is currently working alongside a popular law firm based in Greater Manchester. The firm needs a Senior Private Client Solicitor to join its expanding team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £45,000 - £55,000 annually depending on experience.

Responsibilities as a Senior Private Client Solicitor:

• Conduct of private client and related matters on behalf of clients.
• Drafting of Wills, Trusts, Lasting Powers of Attorney and dealing with Trust and Estate Administration
• Handling high caseloads from start to completion.
• Knowledge in court of protection and compensation claim.

About you:

• Qualified solicitor with at least 5 years PQE as a Senior Private Client Solicitor.
• Good communication skills written and verbal.
• The ability to prioritise work and to work to strict timescales where required.

Benefits:

• Holiday Pay
• Pension Scheme
• Private Care

If this Senior Private Client Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969 .

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Job Title: HR Assistant
Salary: £11-12 PAYE(Inclusive of Holiday Pay) | £14-£15 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Bury, BL9
Start Date: ASAP

Are you ready to join a dynamic HR/Payroll team in a fast-paced environment? We are looking for an experienced HR/Payroll Assistant to support during a period of increased workload and staff absence. This role will play a critical part in ensuring the smooth operation of HR and payroll services, particularly during a time of restructuring and staff transfers under TUPE.

Key Duties and Responsibilities:

• Process transactions across HR and payroll systems, including creating positions and completing staff transfers.
• Produce and issue variation-to-contract documents.
• Verify and ensure employee pay accuracy.
• Support ongoing restructures and TUPE transfer processes.
• Manage mini-projects and additional processing tasks as required.
• Follow established processes while using initiative to manage workload effectively.
• Adapt to changes quickly and maintain flexibility in a dynamic work environment.

Qualifications and Experience:

• Previous experience in a similar HR/Payroll environment is essential.
• Strong attention to detail and ability to process transactions accurately.
• Proficiency with HR/Payroll systems.
• Ability to manage workloads independently while adhering to tight deadlines.
• Flexibility and a proactive approach to change management.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

So…. What is this role exactly?We have an exciting opportunity here at YHG to join our growing team of Customer Resolution Advisors who always put our customers first and ensure an effective and prompt complaint resolution.

It's a great time to join this collaborative, friendly and supportive team, as we embark on finding out more about what matters to our customers and adapt our services to meet their needs. Key to the role will be learning from our complaints and understanding how we can improve our services to reduce complaints in the future. The Customer Resolution Team is a relatively new team, and it's this continued commitment to our customers that has led to this growth.
Is this the role for you?

We are looking for someone who is customer focused and truly cares about our customers' individual needs and customer experience. You will be a practical thinker and able to identify solutions, with excellent investigation skills, strong communication skills and confident at using IT systems.
What will my working week look like?
Working on a hybrid working basis (in the Northwest), you'll be working 35 hours a week, which can be flexible around you, Monday-Friday.You'll be hybrid based, and it's essential you live within a reasonable travelling distance of our Head Office in St Helens to attend team days, training and meetings when needed. Realistically, you will be required to attend the office 4 times a week during the first few months of your role and then, once you're fully settled in, a couple of times a week.
What will I be responsible for doing?
First and foremost, you will be case managing complaints from a diverse range of our customers. You will provide a single point of contact for your customers, ensuring their voice is listened to, and we truly understand their complaint and resolution they are seeking. You will liaise with a wide range of internal departments, primarily our Customer Services, Repairs and Maintenance and our Asset Management Teams to ensure the complaint is fully investigated, accurate information is provided and actioned to all involved. Once a resolution is agreed, you will communicate this response to our customers, agree any compensation to be offered and provide a written response. You will be managing a busy caseload and need to ensure that complaints are managed within agreed SLA's.
And what would make me stand out from the crowd?
To be successful as a Customer Resolution Advisor here at YHG, you will have…

• Exceptional complaint handling skills gained through relevant experience
• Experience of communicating effectively with people via telephone and email
• A good working knowledge of IT and Microsoft systems
• Good literacy and communication skills

Ideally you will ...

• Be a collaborative team player
• Be flexible, caring, and resilient
• Have experience of working with complaints
• Have an understanding of social housing and knowledge of the Housing Ombudsman's Complaint Handling Code

This role is really suited to someone who is passionate about resolving complaints and strives to do their best for each customer, ensuring an exceptional service experience, each and every time.
If this sounds like the role for you, then we would love to hear from you!
That all sounds great. What's in it for me?
In return, we offer a salary between £25,500 - £29,400 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.
At #TeamYHG we measure performance output and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done.
If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space.
On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.
If you would like more information on the role above or an informal chat regarding your career - please contact me on the details.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 120 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• If you feel you fall slightly outside the above criteria you can still apply for this role, for which a waiver may be granted subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Entry level salary £25693 (Pte) incrementally increasing to £28009 (Pte) over 4 years.
• Full career pathway and promotion opportunities available, with a salary range from £29066 (LCpl) to £53859 (WO1).
• Continuation of armed services pension or new pension if in receipt of full military pension already.
Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs.
• 30 Days Annual Leave (Pro Rata).
• You choose your location in which to serve.
• Home to duty payment subject to conditions (HDT).
• Adventurous Training & unit representative sports opportunities available.

Job Type: Full-time, permanent.

Schedule: 12 hour shifts on a structured system of 4 on 4 off.

Experience: UK Military, minimum 3 years (required).

How to Apply: In the first instance please copy & paste the below Web address into your preferred Web browser.

https://forms.office.com/Pages/ResponsePage.aspx?id=7WB3vlNZS0iuldChbfoJ5e0ogR2MuhhKluQo-thjdrtUNDRRNlZIUEZQSzZWR1lZTlkzUjNBU0ZKUy4u

For further info: Visit

Website - https://www.army.mod.uk/learn-and-explore/about-the-army/corps-regiments-and-units/adjutant-generals-corps/provost-marshal-army-1st-military-police-brigade/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 120 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• If you feel you fall slightly outside the above criteria you can still apply for this role, for which a waiver may be granted subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Entry level salary £25693 (Pte) incrementally increasing to £28009 (Pte) over 4 years.
• Full career pathway and promotion opportunities available, with a salary range from £29066 (LCpl) to £53859 (WO1).
• Continuation of armed services pension or new pension if in receipt of full military pension already.
Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs.
• 30 Days Annual Leave (Pro Rata).
• You choose your location in which to serve.
• Home to duty payment subject to conditions (HDT).
• Adventurous Training & unit representative sports opportunities available.

Job Type: Full-time, permanent.

Schedule: 12 hour shifts on a structured system of 4 on 4 off.

Experience: UK Military, minimum 3 years (required).

How to Apply: In the first instance please copy & paste the below Web address into your preferred Web browser.

https://forms.office.com/Pages/ResponsePage.aspx?id=7WB3vlNZS0iuldChbfoJ5e0ogR2MuhhKluQo-thjdrtUNDRRNlZIUEZQSzZWR1lZTlkzUjNBU0ZKUy4u

For further info: Visit

Website - https://www.army.mod.uk/learn-and-explore/about-the-army/corps-regiments-and-units/adjutant-generals-corps/provost-marshal-army-1st-military-police-brigade/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

Job Advert
Mencap are recruiting for Support Workers in Bury St Edmunds! Both full time and part time on a permanent basis. We also have relief/bank contracts available.
We offer amazing benefits and award winning training to ensure your success within your work.
We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!
Your rota'd shifts are typically between the times of 7am and 10pm, and there is also a Sleep in available where you will receive an enhanced flat rate payment of £62.45

What we need is someone that wants to support people who have learning disabilities to live their best lives, and to live life to the full!

What we're looking for:

- A genuine passion for supporting others.
- Excellent communication skills and the ability to build meaningful relationships.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A positive and empathetic attitude towards individuals with learning disabilities.


To find out more information or to apply over the telephone please call Jesse on 01733 873736
*All roles are subject to an enhanced DBS check and suitable references.
*Job ID: 32880

Benefits

- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.

*T&C's apply based on contract

About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities.
If you're ready to embark on a rewarding career that truly makes a difference, apply now!

''

Proud member of the Disability Confident employer scheme

Listed below are the details and the purpose of the job, and what tasks are involved. It is important and advisable to refer to this when submitting your application for the post.

About me and the role

I live in my own home and need support with personal care, activities, preparing meals and housekeeping.

I am looking for a trusted companion to support me to improve my confidence, independence, communication, and general wellbeing while keeping me safe and helping me to enjoy life.

I like visiting country parks and cafes, puzzles, and movies, and see my family regularly.

We are looking for a positive, supportive, and proactive individual with experience of caring for people with additional needs.

The successful candidate will be employed by my sister as my budget holder and care manager and will become part of a small support team. Full training will be given through shadowing existing team members.

Tasks and duties

Food and drink

Preparation of meals / snacks
Working with the client to prepare his own drinks and meals where possible
Managing personal hygiene

Maintain personal care routines including support with washing, changing clothes, shaving and brushing teeth
Support with personal healthcare appointments as needed
Interests and community access

Support to explore different interests both inside and outside the home.
Support to access the local community to enjoy preferred activities
Maintaining the home

Support to ensure the clients home and garden is kept clean and tidy.
Encourage the client to engage in simple household activities to build confidence in this area
General

Develop and maintain routines that the client is comfortable with including day, and night routines.
Follow the client care plan and direction from the team leader.
Gently encourage communication through relationship building
Person specification

Listed below are the skills, competencies and qualities that are essential and desirable for the post.

Essential

Kind, empathetic, and supportive nature
Trustworthy and reliable
Ability to work without supervision
Previous experience in a similar role
Able to communicate effectively in English
Able to work around smoking (outside only)
Desirable

Experience with autism
Days and times of work

The client needs 24-hour support and 9.5 hours of 2:1 care and is supported by a small team to promote relationship building.

Long Day shift: 07:00hrs – 20:15hrs

Short Day shift: 08:00hrs – 17:00hrs

Night Shift: 20:00hrs – 07:15hrs

(Some flexibility around hours possible if needed)

Shifts are agreed with the team leader and generally will rotate depending on team needs / preferences. There is likely to be opportunity to occasionally work more hours if desired. We are looking for a team member who is willing to cover some night shifts.

Terms and conditions

The Annual holiday entitlement will be equivalent to the work which would normally be done during 5.6 consecutive weeks.
The post is subject to the following

A satisfactory enhanced Disclosure & Barring Service (DBS) check, the cost of which will be covered by the employer.
Satisfactory references from two referees are preferrable but not essential.
Completion of a satisfactory probationary period of 6 months.
How to apply

If you wish to apply for this position, please send your CV and a covering letter to SIL.

Or you can complete an online application here: https://www.suffolkindependentliving.org.uk/application-form-1

Please ensure you use the reference 4998

Telephone: 01473 603876

Post - Address:

Suffolk Independent Living, IP City Centre, Unit 21, 1 Bath Street,

Ipswich, Suffolk, IP2 8SD.

Main Duties of the Job: Formulate, implement, and monitor progress of the SUS and CC projects to ensure that programmes and project work streams are planned, documented, and managed effectively to assist in their successful delivery. This will also include responsibility for preparing documentation and tracking project plans and benefits. Provide administrative and project support to the Speaking Up Safely and Culture Change team. Organise and coordinate meetings, workshops, and events. Assist in the development and implementation of Speaking Up Safely and Culture Change strategies and initiatives. Maintain accurate records and documentation related to Speaking Up Safely and Culture Change projects. Liaise with internal and external stakeholders to ensure effective communication and collaboration.

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?



YOUR ROLE



Our operation in Mendlesham is looking for an Operations Support Manager where you will oversee warehouse activities including, inventory operations, contract administration and client financial requirements.



This role will see you working Monday to Friday role, 40 hours a week.



WHAT ARE YOU GOING TO DO?



Reporting into the Contract Manager, you will lead a team responsible for stock and warehouse administration. Your will ensure accurate cycle counts and value-added services and drive stock placement strategies to maximize efficiency and ensure meticulous record-keeping for annual audits.



You will build and maintain excellent relationship with the client ensuring we meet and exceed their expectations. You will also create management information reports and lead initiatives to improve warehouse systems continuously as well as maintaining up-to-date work instructions and addressing customer queries with sustainable solutions to prevent recurring issues.



You will also liaise with site help desks to resolve issues per service agreements, driving stock placement strategies to maximise efficiency, and ensure meticulous record-keeping for annual audits.



WHAT ARE WE LOOKING FOR?



Our ideal candidate will have proven experience working within a fast-paced warehousing environment, ideally within a 3PL organisation. You will also have experience managing a diverse team and proven experience of working to targets and deadlines. You will have a customer focused mind and ability to work with stakeholders at different levels.



WHAT DO WE HAVE TO OFFER?



With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.



ABOUT TOMORROW



We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.