Total 18 Customer Service job vacancies in Cottingham, HU16 5JQ

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

An exciting opportunity has become available to work on the Switchboard at Castle Hill Hospital.

The post is to cover a rotational shift pattern on a Full time basis

You will be required to work a shift pattern that includes early, evenings, nights, weekends and bank holidays with unsocial hours enhancements (as per NHS employee terms and conditions) Flexibility is key as the team operates 365 days 24 hours a day, 7 days a week.

We are seeking a dependable and motivated individual who possesses excellent communication skills who works well under pressure. You will require a confident telephone manner and proven customer service skills.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

The switchboard service is essential to the smooth running of the operation of our hospitals at both Castle Hill Hospital and Hull Royal Infirmary, which is one of 27 Major Trauma Centres in England.

You will be responsible for handling calls in a professional manner, enabling patients and colleagues to get through to the right number. Responding effectively to emergency calls, alarm activations and incident procedures in a calm and professional manner.

Additional training will also be given on the Portering and non-patient transport desk which also operates from the switchboard area.



The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.


This advert closes on Thursday 21 Nov 2024

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Specialist Cancer and Support Services Care Group

As a Service Manager, you will play a crucial role in supporting the smooth operation of our Care Group specialties. This roles offer you the opportunity to make a real impact by ensuring that our clinical and administrative teams function seamlessly.

You will have delegated responsibility and autonomy to drive operational effectiveness and help to ensure that inpatient and outpatient targets and deadlines are delivered.

Applications from job seekers who require current Skilled Worker Visa sponsorship to work in the UK are welcome and will be considered alongside all other applications. You can determine the likelihood of obtaining a Certificate of Sponsorship for the post by assessing your circumstances against criteria specified on thegov.uk website.

You must be enthusiastic, highly motivated, and flexible and will be required to work closely with the staff from all disciplines from across the organisation.

There will be a requirement for you to work under minimal supervision and on your own initiative. It is essential that you are able to manage your own work to meet strict deadlines. There will also be a requirement for you to work across various sites within the Humber Health Partnership including but not limited to HRI and CHH.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.


This advert closes on Wednesday 6 Nov 2024

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Company: Service Care Solutions
Trust: Humber Teaching NHS Foundations Trust
Location: Skidby House, Willerby, HU10

Position: Senior Occupational Health Advisor
Specialisation: Occupational Health

Hours: Full time
Pay rate: Permanent role | £38,000 - £42,000 | Salary dependent on experience

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• To assess any employee following a body fluid exposure, undertaking a risk assessment for blood borne viruses and taking appropriate action in accordance with the DH guidelines.
• To assess individual risk for employees presenting with perceived stress and taking appropriate action.
• To respond to employee/manager's requests for support/information on the working environment.
• To provide support and signposting to employees through potentially difficult or distressing situations.
• To maintain appropriate records in line with departmental protocols on record keeping.

Nursing Qualifications and Requirements:

• Hold a PIN number as a registered mental health nurse
• Fully enhanced valid DBS

If you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Quality Manager

The Opportunity:
Are you a seasoned Quality Manager who has experienced of working within a busy engineering or manufacturing environment? With a focus on Quality, you will take responsibility for the management of a team of Quality Engineers, Inspectors, Packing, Despatch and Warehouse Operators, the EHS Officer and Laboratory Technicians within a busy metalshop environment.

Job Responsibilities:

- To ensure that the correct controls and documentations are in place to ensure product quality, integrity and traceability:Quality Planning, Quality documentation and storage, on-time delivery, training for inspection methods and techniques, visual conformance guides, inspection equipment and product handling, ALL in accordance with the requirements of ISO9001.
- To lead the Quality team in the execution of the business strategy to include developing and continuous improvement of Quality activities in order to enhance manufacturing and business processes. Whilst also: building the Quality team expertise to provide future rigor and effectiveness in the pursuit of business improvements.
- To Maintain an effective and relevant documentation system that is reviewed on a regular basis to ensure content is current and applicable
- Manage and collate accurate product defect data (internal scrap) and provide weekly reports, working closely with the production teams to resolve these issues.
- To ensure internal audits are conducted to a pre-determined plan and any subsequent findings are closed within a timely manner and to manage all external quality related audits.

Requires of You:

- Applicants should hold a degree in an engineering related discipline, or a lower level qualification which is supported with relevant engineering experience.
- Experience as a Quality Manager within an Engineering or Manufacturing environment is absolutely essential.
- Previous experience of successfully leading a team from which you will have gained the ability to prioritise and organise team tasks effectively, and to motivate and develop team members
- Drive, commitment and leadership to ensure that the highest standards of quality performance are continuously maintained for our customers
- Confident and effective verbal and written communication and presentation skills.

Associated Benefits:
26 days holiday per annum (allocated to fixed and flexible dates) plus 8 statutory bank holidays.
Working Hours: Day shift hours (07.00 to 16.30 Monday to Wednesday, 07.00 to 16.00 Thursday)

Proud member of the Disability Confident employer scheme

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We are recruiting Support Workers to join the team across our Supported Living Services, supporting individuals in their own homes as well as out in the community, helping them to live as independently as possible.

*Roles are paid at an hourly rate (£11.44). The salary shown is as a per annum equivalent for information only.

We are flexible regarding Full or Part-Time hour contracts, we will also consider candidates who may be looking for Bank, offering you the flexibility to work around commitments you may already have.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team.

For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Lifetime Training.

As a Support Worker you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday - increasing with service (pro rata’d for part-time employees)
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challengng days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

About The Company

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.

We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which put us in the top 2% of organisations internationally that are part of IIP!

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification

We have an exciting opportunity to join our experienced Macmillan Lung Cancer Team supporting both the nursing team, patients and their loved ones.

The postholder will be the first point of contact for patient and other health care providers and provide reassurance, support and information as well as escalating concerns to the clinical team.

This is an excellent opportunity for someone who has administrative experience and wishes to develop wider skills.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role

This post holder will be the first point of contact for patients to provide care co-ordination and high quality patient care. This includes direct patient contact, responding appropriately to sensitive/ complex issues and ensuring confidentiality is maintained.

Care coordination and extensive administrative work supports the Macmillan Lung Cancer Nurse Team to see a larger number of patients efficiently and smoothly, utilising basic clinical knowledge, approved tools and procedures.

The role assists the CNS team and department in service developments and supports the team to implement new initiatives such as developing patient health and wellbeing clinics and other nurse/consultant led clinics.

The post holder is instrumental in implementing electronic Lung CNS
team patient records so producing pilot paper records, reviews and revised copies meeting with IT / CRS developers until final records are produced.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of provider

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.


This advert closes on Wednesday 4 Sep 2024

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification

A vacancy has arisen for a Systems Support Officer within the HDigital Support and Implementation Service.

The Trust’s HDigital Department is responsible for the implementation, development and ongoing management and delivery of the Trust’s IM&T Strategy, which aims to transform the organisation towards a ‘digitised’ environment with the aim to remove the use of paper where possible

This will require the continued support and implementation of a number of new and continually upgraded systems and applications, including the Lorenzo EPR system. The Trust is also currently upgrading its infrastructure to provide enhanced communications technology with a range of mobile devices to ensure the systems that are implemented can be easily and quickly accessed at the patient’s bedside and or where-ever the patient is seen. These systems will be used to collect and provide both clinical treatment data and administrative information to benefit the care of our patients.

We are looking for an enthusiastic individual to join our team to help the Trust develop our current and new systems whilst supporting Trust users in their everyday use of the systems. Experience of current hospital systems predominantly Lorenzo and or providing system support would be advantageous but not essential as training will be given.

You should possess excellent organisational and communication skills and be capable of working under your own initiative on identified user queries and possess very good interpersonal skills.

You will work as part of the HDigital Support and Implementation team, and will therefore need to demonstrate the ability to work within a team with shared goals, and be able to meet strict deadlines.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification




This advert closes on Thursday 29 Aug 2024

Location: Beverley

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Gloucester Agency Support Worker - temporary to permanent (flexible work)

£12 - £15 per hour + Holiday Pay and Pension Contribution

Part-time & full-time hours on temp assignments available

We are looking for experienced learning disabilities/mental health support workers in the Gloucester area to support clients with different service users. Service users vary from having mental health issues, learning disabilities, substance abuse, homelessness, or physical disabilities.

You`ll be working with an existing team of support workers providing a nurturing environment enabling people to gain further independence.
You`ll need to have an encouraging and compassionate approach as well as promoting independence. You`ll also have a passion for care as well as being flexible.

Essential:
- At least 6 months experience in social care (mental health, learning difficulties, autism, challenging behaviour or even care work in general)
- Want to work flexible/extra hours (mainly agency temp shifts can go up to 40+ hours a week)
- Take initiative, can do attitude and good communication

Desired (not essential):
- DBS on the updated service
- Happy to work waking nights, weekends, and holidays
- Care certificate

Benefits of working with us:
- Ongoing training and support
- Temp to perm jobs available
- A competitive rate of pay
- Flexible working hours
- Double pay on Bank Holidays
- Weekly pay
- Holiday and pension entitlements
- 24-hour contact with us

If this sounds like something, you`re interested in doing, apply now or please call the branch on 0117 948 6300 to speak with Joe to discuss the role further.

#BRTJP

Brook Street Social Care is acting as an Employment Business in relation to this vacancy.

We change people’s lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best.

Main Purpose of the Job:

To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff.

Duties & Responsibilities

To meet the needs of children through:

Ensuring that each young person has an allocated key worker
Ensuring that each member of staff is aware of each child’s placement plan and their responsibilities for its implementation
Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people
Undertaking direct work with young people and acting as an appropriate role model.
Assist in developing systems in which young people are consulted about the quality of care they receive
Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place
Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people.
Chairing children’s meetings and facilitating consultation with young people generally

• To support the Registered Manager in managing child protection concerns and complaints.

• To work in partnership with other professionals to achieve optimum outcomes for young people.

• Complete reports and partake in pre-admission assessments of children and young people.

• Ensuring that each young person has an allocated key worker

• Ensuring that each member of staff is aware of each child’s placement plan and their responsibilities for its implementation

• In the absence of the Registered Manager ensure regulatory oversight of the home / completion and submission managerial documents.

Attending childcare reviews and planning / MDT / Strategy meetings to provide information and achieve best outcomes for young people

• Undertaking direct work with young people and acting as an appropriate role model.

• Assist in developing systems in which young people are consulted about the quality of care they receive

• Oversee and coordinate therapeutic key working by working alongside the mental health practitioner linked to the home.

To manage a staff team through:

Providing managerial control and direction in relation to staff duties and responsibilities.
Assist with the recruitment and retention  Supervision of new starters during their probationary period.
Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making
Taking responsibility for planning shifts and ensuring their smooth running when on duty.
Providing consultation and informal advice and support to staff in relation to day to day matters.
Offering 1:1 supervision to staff in line with National Minimum Standards
Identifying and progressing individual training and development needs of staff in the context of their personnel development plans
Undertaking annual appraisal of staff
Addressing issues in relation to conduct and competence of staff.
Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities.
Contributing to team and staff meetings to facilitate good communication and staff development
Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements.

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