Total 146 Customer Service job vacancies in Davis Monthan AFB, Arizona

SUMMARY OF DUTIES: The purpose of this position is to accomplish maintenance on electronically controlled powered support equipment containing highly complex digital devices and integrated circuits.

• Responsible for the accurate interpretation of numerous manufacturer drawings, specifications, operating instructions, and test procedures, to troubleshoot, calibrate, align and repair a variety of highly complex pieces of powered support equipment.
• Performs inspections, preventive maintenance, servicing, repair, and adjustments on complex rotary diesel engines.
• Must independently determine work sequences, specifications, and special procedures to be used to fault-isolate and repair unusual problems in various pieces of powered support equipment.
• Performs intermediate-level maintenance on powered support equipment and non-powered AGE. This includes working on cryogenic equipment, engine and generator changes, removing, repairing, and overhauling of accessories, and rebuilding of units.
• Troubleshoots, repairs, overhauls, modifies and operates aerospace ground equipment such as AC and DC power generators, various types of internal combustion engines, air compressors, blowers, hydraulic test stands, cabin leakage testers, portable diesel engine driven generators, emergency lighting units, de-icers, heaters, load banks, hydrostatic testers, cryogenic carts, decontamination units, thermal bath, vacuum pumps, flow meters, lavatory service trailers, air conditioners and various pieces of non-powered AGE.
• Performs maintenance data collection, and prepares other required forms.
• Prepares for and participates in various types of readiness evaluation such as ORI, IG and UE inspections, mobility, and command support exercises.
• Participates and assists in conducting the necessary safety program for the Aerospace Ground Equipment activity.
• Performs other duties as assigned.

Details of the duties and responsibilities are contained in the applicable position description (D0324000) which can be provided to you by HRO.

Starting at $37.29 Per Hour (WG 10)

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• Maintain museum records, including accession, deaccession, loan, and cataloging records, in accordance with NPS standards.
• Monitor the environment of the collection storage areas by keeping records on temperature, relative humidity, and pest infestations.
• Implement housekeeping schedules and oversee the housekeeping work of maintenance staff. Reports object deterioration, damage, movement, or theft to the supervisor.
• Handle, clean, store, and label objects in the permanent collection.
• Update housing and microclimate monitoring instruments for environmentally sensitive objects whose treatment does not require a high degree of specialization.
• Update standard operating procedures and other museum documents for current conditions and requirements.
• Specific duties vary by park.

Starting at $23.49 Per Hour (GS 7)

Duties include but not limited to:

• Completes both routine and complex assignments involved identifying and troubleshooting issues related to VLAN configuration, IP addressing, sub-netting, HL7, DICOM, Access Control List (ACL) and network security across the medical device network.
• Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including but not limited to biomedical information systems that store or facilitate patient information.
• Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers.
• Leads development of disaster recovery procedures for critical systems to be enacted in the event of device failure.
• Completes both routine and complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these complex therapeutic, diagnostic and life support medical devices and systems.
• Investigates, remediates and documents recalls and safety alerts within established timeframes.
• Provides training and education as appropriate to medical technology end users and clinical staff.
• Represents Biomedical/Clinical Engineering department on committees and in meetings as delegated by supervisor.

Work Schedule: Monday to Friday, 7:00 am to 3:30 pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 0000
Relocation/Recruitment Incentives: May be Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

Starting at $100,495 Per Year (GS 12)

• Provide professional nursing care through the delivery, management, and coordination of care and services in a clinic setting through face-to-face encounters or via telehealth/virtual nursing.
• Manage acute and episodic healthcare concerns, health maintenance and promotion, disease prevention and management, patient education, case management, and coordination of care for patients throughout the healthcare system.
• Make independent nursing diagnoses by analyzing assessment data to determine patient care needs, i.e., preventive services, health promotion, health maintenance, or health-related problems or issues.
• Obtain and screen radiology, laboratory, and pathology study results, notifying the credentialed provider of abnormal results.
• Document all nursing care and services in the patient’s electronic health record.
• Perform medication administration via various routes (e.g., oral, optic, ophthalmic, rectal, vaginal, intramuscular, subcutaneous, intravenous, topical, etc.).
• Provide health education/coaching to patients, significant others, and/or family members/caregivers.
• Participate in continuing education programs and engage in evidence-based improvement projects to update and/or maintain skills and advance clinical practice.
• Orient, train and mentor civilian, military, and/or contract personnel.

Starting at $72,553 Per Year (GS 11)

The major duties of the position Masonry Worker include, but are not limited to, the following:

• Responsible for the maintenance, repair, alteration, and construction of exterior and interior surfaces and structures of brick, stone and block
• Repairs and maintains historic masonry on buildings, parapets, fences, chimneys, walls, etc.
• Must be able to perform a variety of complex brickwork
• Removing damaged portions of walls or other similar architectural features in preparation for repair of damage, stabilization and original fabric.

Starting at $25.23 Per Hour (WG 8)

• Observes, documents, and evaluates carrier and contractor performance. Inspects contractor's performance at owner's residence and at warehouse during packing, crating, loading, shipping, unloading, uncrating and unpacking.
• Counsels members regarding policies and procedures for the proper preparation of personal property for shipment and/or storage, including specialized items, to domestic and overseas locations.
• Prepares documentation reporting carrier performance using automated systems. Observes, documents, and evaluates performance of contractor on packing, containerization, and local drayage of personal property.
• Provides oversight of the Direct Procurement Method (DPM) contract. Serves as a Quality Assurance Evaluator (QAE), functionally qualified to ensure the Air Force receives quality contractor performed services and pays only for acceptable services received.

Starting at $55,383 Per Year (GS 7)

Provides technical guidance and recommendations to squadron leadership regarding the unit readiness program.

Installation Honor Guard Program Management.

Represent the Force Support Squadron with a variety of installation and functional area organizations.

Plans, organizes, and directs Force Support Search and Recovery and Mortuary Affairs programs.

Starting at $59,966 Per Year (GS 9)

• Directly assists the Flight Chief in management of administrative office support programs.
• Performs a variety of technical tasks related to budget execution and records maintenance for the flight.
• Serves as the flight liaison for supplies, equipment control, and property accountability.
• Performs clerical and administrative work in support of the flight/organization.
• Performs as flight receptionist and administrative support for lead generations.

Starting at $51,300 Per Year (GS 6)

Duties include but not limited to:

• Maintains databases in order to support agency, regional, and departmental goals for reporting accurate and pertinent information
• Performs data entry and retrieval, prepares reports, and updates program cost components and supporting documentation for the maintenance management system
• Updates program cost components and supporting documentation.
• Coordinates the agency wide Assessment Survey, asset inventory, and comprehensive Quality Assurance, Quality Compliance.
• Ensures accurate and timely records and professional operational data are entered into databases.

Starting at $51,207 Per Year (GS 7)

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Starting at $17.35 Per Hour (GS 4)

• Provides primary receptionist services with excellent customer service; receiving and directing incoming calls on a multiple line telephone system.
• Interview all patients eligible for Medicare and Medicaid benefits to ensure they understand the entitlement in Indian Health Service facilities.
• Provides information counseling and assistance services to beneficiaries concerning their health benefits as part of the Indian Health Service criteria.
• Initiates medical authorizations for services for internal and external health services for qualified Native Americans.

Starting at $31,512 Per Year (GS 3-5)

The incumbent works collaboratively with interdisciplinary team members such as pharmacists, social workers, providers, nurses, case managers, etc. while exhibiting expertise in utilizing numerous advanced patient systems in support of multiple clinics. The AMSA duties include maintaining appointment schedules, scheduling special studies or labs and following up on administrative items from the Huddle and/or staffing meetings. The incumbent ensures demographics are updated. He/she must screen/receive phone calls and visitors in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established processes.

At this level, the AMSA performs a full range of duties to include scheduling appointments along with interpreting provider orders in accordance with VHA national scheduling guidelines. Incumbent will also communicate directly with the patient to obtain required information to determine patient needs. He/she will have knowledge of various software utilized to run reports and queries. The work includes functions such as serving as an initial point of contact for functions including but not limited to scheduling patient appointments, tracking, reviewing and responding to electronic orders, consults, and other elements in the electronic medical record. The incumbent must display a practical knowledge of computerized data entry, information processing systems and software related to patient care. The Advanced MSA plays an essential role in shaping the patients experience and is vital to providing timely access to health care.
Incumbent will recommend changes to existing clinic procedures based on current administrative guidelines. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics.

Other assignments at this level include but are not limited to:
- Prepares written correspondence to notify patients of normal lab results.
- Verifying and updating demographics and insurance information (ICB).
- Encourages the use of new processes.
- Processes incoming secured messaging through MyHealthyVet.
- Utilizes the medical record to enter information and research the needs of the patient as appropriate.
- Manages patient systems to verify and validate accuracy and resolve concerns.
- Provides excellent customer service and assists in providing front line resolution when applicable.
- Manages patient systems to verify and validate accuracy and resolve issues.
- Evaluates patient information and clinic schedules to determine whether the patient requires an immediate appointment.
- Informs team members about shared patients (i.e, those who receive their care at multiple VA centers or those who receive care in the community)


Work Schedule: Four 10-Hour Shifts Between Monday - Friday - 6:30am-5:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Position Title/Functional Statement #:ADVANCED MEDICAL SUPPORT ASSISTANT/PD000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $49,095 Per Year (GS 6)

• Performs installation, inspection, testing, maintenance, calibration, repair, and modification of complex biomedical, x-ray and dental instrumentation, and complex support equipment systems made up of multiple systems.
• Formulates methods of techniques to perform preventive maintenance on and to assure operation and safety of biomedical, x-ray and dental equipment.
• Insures compliance with regulating agencies for medical devices (FDA) and radiation safety (NCRP), and takes corrective action if radiological systems and medical devise are in non-compliance.
• Consults with various medical disciplines on unique instrumentation problems, safety consideration, and maintenance difficulties.
• Serves as technical advisor and consultant to physicians, dentists, and other clinical personnel in the purchases of new instrumentation, designing of new systems or modifying existing systems.
• Maintains complete up-to-date equipment files, work orders, parts, equipment inventories and equipment labeling to comply with Joint Commissions and federal agency requirements.

Starting at $59,966 Per Year (GS 9-11)

Sets up glasses, silverware, dishes, trays, napkins, condiments and cold menu items (e.g., salad, dessert, bread and cold beverages) on a serving line. Removes dishes and trays from tables.

Operates, breaks down and cleans all electrical equipment for food preparation. Cleans kitchen equipment (e.g., worktables, sinks and refrigerators). Separates food waste and trash from dishes, glasses and silverware in dishwashing area. Loads and operates dishwashers, stores clean dishes, glasses and silverware. Washes tables and counters, vacuums and shampoos carpets. Sweeps and mops kitchen floors, cleans windows, washes walls and cleans and sanitizes trashcans.

Sorts, washes, peels and cuts fresh fruits and vegetables.

Performs other related duties as assigned.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12603365

Starting at $17.59 Per Hour (NA 1)

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Park Ranger (Interpretation) Standard Duties:

• Develop and present a variety of programs including guided walks, illustrated talks (PowerPoint amphitheater and campfire programs) and demonstrations.
• Develop programs using principles of the NPS thematic interpretation model through topic research, familiarity with and creative use of delivery techniques.
• Provide informal interpretation and orientation for park guests in visitor centers, ranger stations and while roving in the field.
• Perform cashier duties and assist with a variety of special projects to support park goals.
• Actively promote the safety of park visitors and stewardship of park resources in all interactions, and potentially serve as the initial contact for accident reporting and emergency assistance.
• Operate a motorboat to access remote areas.

Bullfrog - Kane County, Utah is a small, remote, in-park community of approximately 300 residents during the summer and 50 residents in the winter. Amenities include a marina, marina store and gas docks, seasonal lodge and restaurant, gas station/convenience store and garage, an urgent care clinic, and a K-12 school. Teacher/student ratio is 1 teacher per 2-5 students. Full-service communities are in Green River, Utah (113 miles), Blanding, Utah (139 miles), Moab, UT (175 miles) and Price, Utah (143 miles) each having a small hospital and dentists. Major services are available in Cortez, Durango, and Grand Junction, Colorado, or Page, Arizona, all 3 to 5 hours away via all-weather highways, and depending on Ferry operations across Lake Powell. The Bullfrog area encompasses beautiful red-rock canyon country, and the local Henry Mountains (highest peak is Mt. Ellen at 11,526 ft). Bullfrog is the main access point to Lake Powell in the Northlake District and visitation is heavy in the summer. Summer temperatures average in the low 100's and winter temperatures are in the 30's with sunshine most days of the year. Recreation runs the spectrum of outdoor activities with backpacking, mountain biking, canyoneering, skiing (water and snow), boating, whitewater sports, hunting and fishing all within a few hours' drive and some within walking distance of the housing area. The Northlake District of Glen Canyon is bordered by the Maze District of Canyonlands NP and by the Burr Trail Scenic Byway District of Capitol Reef NP--so the solitude and challenges of wilderness abound in and around Bullfrog. This is an active outdoor community, and social events are ad hoc but common.

Lees Ferry is located 45 miles from Page, Arizona and 130 miles from Flagstaff, Arizona, the nearest larger community. Lees Ferry looks out on beautiful Colorado River which offers boating, associated water sports recreation and fishing. The surrounding land of the Glen Canyon National Recreation Area offers beautiful red rock country for hiking and backcountry recreational activity. Lees Ferry is centrally located to many other National Parks, such as the Grand Canyon, Zion, Arches, and Canyonlands.

Wahweap - Page, Arizona is located on the Arizona-Utah border. Page overlooks beautiful Lake Powell which offers a variety of water sports including boating, fishing, and river running on the Colorado River above and below Lake Powell. The surrounding land is beautiful red rock country perfect for hiking, hunting, and backcountry activities. Page is at the hub of the Grand Circle which contains America's largest concentration of national parks and monuments, such as, Grand Canyon, Zion, Capitol Reef, Bryce Canyon, Arches, Canyonlands, Grand Staircase-Escalante, and the Flagstaff Area Monuments. Page offers normal small community amenities such as an airport, shopping, medical and dental facilities, schools K-12, and college courses available through the local Community College. The elevation is 4300 feet with high-desert sunny days, cool nights, and low humidity. Home purchases are available in the area. Government housing may be available by a bid process.

Starting at $18.96 Per Hour (GS 5)