Total 342 Customer Service job vacancies in Derby, DE24 8JE

What skills and experience we're looking for

• Have experience of working to support children and/or young people’s learning, gained in a relevant environment.

• Experience of working with children/young people/adults with additional needs.

• Experience of supporting the welfare and care needs of children/young people/adults with additional needs.

• Can support the therapeutic and physical needs of young people (or is willing to train to do so)

What the school offers its staff

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
• Access to health and wellbeing support via Occupational Health
• Cycle to work scheme

• Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We are pleased to announce we have an exciting opportunity here at Potens for Senior Support worker.
We are looking for a Senior Support Worker for our modern, bright and well-equipped working environment based in Borrowash, just outside Derby.
At Paxton House we support people between the ages of 18-35 with a range of needs including learning disabilities, behaviours that are perceived to be challenging, non-verbal communication and/or autistic spectrum disorders.
What we’ll give you:
We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• £13.00 per hour.
• Full time - 42 hours per week.
• An extra day paid holiday for your Birthday.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• New to care? You can complete your care certificate with us.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.
• A generous referral scheme.
What you’ll be doing:
• Assist in managing the care of the people that live with us, monitoring the quality and delivery of the service.
• Lead by example, motivate and develop the team to deliver a high-quality provision.
• Promoting independence with the people we support with all aspects of personal care, cooking, cleaning, key working and general life skills.
• In house activities - baking, art/crafts, board games, sensory activities, reading etc.
• Overseeing the organising of activities – The young adults who we support enjoy active lifestyles; walking, swimming, golf, pubs, trampolining, lunch out, keeping in touch with families, days out, shopping etc.
• Shifts will include 7am-2pm, 2pm to 9pm and 7am to 9pm. 42 hours to be worked over 5 days and will include weekend working. Sleep ins will be required to cover night shifts on occasion.
Who you are:
• An existing Senior Support worker or an experienced Support worker looking to progress.
• Flexible with a can-do attitude.
• A motivated and passionate individual that can make a difference to the lives of the people we support.
• An NVQ level 3 is desirable.
Who we are:
We are a national provider of health, social and education services with over 30 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.
Safeguarding
Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)
Diversity
We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

PLEASE NOTE: To view the Job Description and Person Specification, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account Project Support Input, data entry, monitor and check data to help keep track of projects; Gather data and feedback from the system members and partners in order to assist with the production of highlight reports; Develop and collate programme-wide reports from the highlights reports produced and other information; Compare a range of reports, facts, or data, making judgements and assessing solutions Support members/teams in project management and participate in department events; Organise and plan events, complex activities or programmes as necessary including producing and distributing any supporting information material; Assists the project manager in the development and preparation of the overall project plan, plans key workstreams in relation to the project Work with all team members in the collection of information for performance reporting Act as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously; Supply the relevant information required for financial management, supporting programmes and workstreams and team by checking and receipting invoices for payment. Order stationery as required; Run and collate reports which may include reports to the Board and senior management as required; Provide guidance and advice on relevant policies and procedures; Develop and implement policies and propose changes to procedures Carry out other appropriate delegated duties as required. General Administration Acts as the first point of contact for enquiries by taking calls for the directorate when they are out of the office and expected to use their own initiative to deal with phone calls and messages; Sorting and prioritising all incoming e-mail, distributing as appropriate and ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner; Undertake administrative duties such as photocopying, organising meetings, etc; Organising and planning events as necessary supporting information material; Develop and maintain effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team; Prepare agendas, take minutes and distribute notes of meetings including typing up of group discussions and interviews as necessary; Prepare and format documents (including Word and Excel); Provide administrative support including when appropriate to all team members to support a range of department initiatives; Work together with other senior administrator/PAs within the ICB to provide an effective network of communication including dealing with visitors to the base and being flexible to cover senior administrator/PAs general duties on the base; Participate in Research and Development activities as directed; Carry out other appropriate delegated duties as required. The post holder will be aligned to a specific team but may work across the Directorate depending on the current priorities.

Office sales person required.

We are currently seeking a technical salesperson to support our fantastic client in Derby (DE6).

Our client is responsible for pyromechanism sales and are looking for an enthusiastic individual to join their team.

Your daily tasks will include (but not be limited to):

• Engaging in face-to-face sales
• Engaging in telephone sales
• Attending national exhibitions
• Preparing and issuing customer quotes
• Engage in communication with all departments of the business
• Contribute marketing strategy.

Please ensure you meet the following criteria before applying:

• Proven experience in a sales environment (ideally in an engineering, electronic, mobile phone or IT environment).
• Own transport (due to national exhibition work)
• Competent Microsoft literacy.

YOU as a person:

• Hard-working, punctual, and reliable
• Go-getter
• Confident
• Enthusiastic
• Forward thinking
• Approachable.

Permanent position with an immediate start.

In this role, you will be working Monday to Friday.

Hours are 09:00-17:00. Some weekend overtime at exhibitions is required, but will be booked in advance.

You will earn an annual salary of £25,000. As well as this, you will have a target-based bonus scheme.

Derby and Derbyshire Integrated Commissioning Board Primary Care Clinical Quality Team deliver the Primary Care Quality Assurance and Improvement Functions as stipulated within the ICB Delegation. This includes quality improvement to improve efficiency in the provision of high-quality services, development, and review of relevant Primary Medical Services Contracts, including quality standards, incentives, observance of service specifications & associated quality schedules. Also included is assessment of quality and outcomes (including clinical effectiveness, patient experience, patient safety and addressing inequalities) through quality monitoring systems and processes. The role is responsible for ensuring high quality, safe care is delivered across Primary Care in Derby and Derbyshire Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

A client within the Public Sector based in the East Midlands is currently recruiting for an Environmental Health Officer to join their enforcement team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within the public sector.

The Role

Key purpose of the role is to deal with a wide range of Environmental Protection duties including: the investigation and enforcement of statutory nuisance with experience of dealing with complaints in relation to noise

Key responsibilities will include but not be limited to:

• Lead and give direction to a team of professional staff engaged in the carrying out of highway maintenance activities
• Comply with health and safety regulations, legal and statutory requirements, council standing orders, financial regulations and public sector procurement rules
• Maintain an up-to-date knowledge of highway maintenance techniques, modern procurement / construction methods, statutory instruments, legislation and the application of new technology appropriate to the discipline

The Candidate

To be considered for this role you will require to be a qualified Environmental Health Officer with a Degree or Diploma in Environmental Health and be registered with the Chartered Institute of Environmental Health to be able to practice.

It will be essential to have an extensive level of knowledge of the below:

• To inspect premises and enforce statutory provisions to ensure compliance with the authority's statutory obligations, and provide guidance, information and training to businesses to aid their compliance.
• To prepare, monitor and authorise legal and other documentation, and to instigate legal proceedings to ensure compliance with the authority's statutory obligations.
• To gather, analyse, co-ordinate and interpret data to support the improvement of efficiency and effectiveness to maintain public safety and support business.

The client is looking to move quickly with this role and as such are offering £22 per hour Umbrella Ltd.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Job Title: Children’s Support Worker
Salary: £23,400 to £25,600 plus additional for sleep-ins
Location: Derbyshire
Hours of Work: Full Time (39 Hours per week)

We are seeking an experienced and compassionate Support Worker to join one of our Children’s Homes & Schools. This is a permanent position offering an excellent opportunity to make a positive impact to provide essential care on the lives of Children and Young people.

Key Responsibilities:
• Provide a safe and supportive environment for young people
• Promote, safeguard and protect the welfare of each young person
• Provide high-quality support to children and young people with emotional, mental health, and behavioural issues
• Create and maintain positive relationships with the young people.
• Encourage the development of a healthy lifestyle for young people.
• Maintain a good level of spoken and written English to effectively communicate with individuals, families, and team members
• Assess and observe behaviour of young people
• Collaborate with professionals, families, and external agencies
• Complete administrative tasks

Requirements
• Level 3 Diploma in Residential Childcare or equivalent (Desired)
• Hold a Current Valid Driving Licence
• Experience supporting young people with Social, Emotional and Behavioural Difficulties
• Excellent IT skills- able to use outlook, word and excel
• Thorough knowledge of children legislations and safeguarding procedures.
• Strong interpersonal skills and the ability to communicate effectively with young people, families and professionals
• A compassionate and caring nature with a genuine desire to make a difference.
• Ability to work flexibly, including weekends and evenings as required.

Job Title: Children’s Senior Support Worker
Salary: £25,500 to £27,000 plus additional for sleep-ins
Location: Derbyshire
Hours of Work: Full Time (39 Hours per week)

We are seeking a dedicated and experienced Senior Support Worker to join one of our Children’s Homes & Schools. This is a permanent position offering an excellent opportunity to make a positive impact on the lives of young people.

Key Responsibilities:
• Provide a safe and supportive environment for young people
• Promote, safeguard and protect the welfare of each young person
• Provide good quality care, which is free from oppression and where differences are respected and valued
• Provide high-quality support to children and young people with emotional, mental health, and behavioural issues
• Implement care plans and risk assessments, ensuring the well-being of each individual
• Maintain a good level of spoken and written English to effectively communicate with individuals, families, and team members
• Ensure compliance with relevant legislation and policies related to children and young people's care
• Lead in meal preparation and provision within the home as well as organising and leading group activities and holidays
• Assess and observe behaviour of young people
• Complete administrative tasks including reviews, progress reports and incident reports

Requirements
• Level 3 Diploma in Residential Childcare (or equivalent)
• Hold a Current Valid Driving Licence
• Effective Leadership (12 months experience) in a similar role and environment
• Specialised experience supporting young people with Social, Emotional and Behavioural Difficulties
• Excellent IT skills- able to use outlook, word and excel
• Thorough knowledge of children legislations and safeguarding procedures.
• Strong interpersonal skills and the ability to communicate effectively with young people, families and professionals
• A compassionate and caring nature with a genuine desire to make a difference.
• Ability to work flexibly, including weekends and evenings as required.

Arden and GEM CSU are looking for an enthusiastic and motivated Transactional Procurement Assistant to join the Transactional Procurement Team. The main focus of the role will be to provide administrative support to the Procurement team and project support to the Senior Transactional Procurement Manager.

Although the role is based at Cardinal Square, Derby, after training on site, this role will be mainly home working, with the occasional requirement to travel to the office for face to face team meetings etc, if required.
• The Transactional Procurement team is evolving to meet the changing needs of our customers and stakeholders to ensure we deliver a valuable, trusted and compliant procurement service
• To deliver an effective and competent level of administration duties to deliver a client-focused service, to include converting purchase requisitions into orders and booking business travel.
• The successful individual will support the delivery of Transactional Procurement projects and support the Senior Transactional Procurement Manager in the delivery of the annual work plan; ensuring performance to key milestones and agreed key performance indicators are achieved.

We are a multi award-winning organisation that has achieved the prestigiousInvestors in People Gold Awardfor ‘We invest in people’ and ‘We invest in wellbeing’ and are passionate about creating an inclusive workplace that promotes and values diversity. We believe that every team member should have the opportunity to contribute and share their ideas.

We reward the hard work and commitment of our people with the following benefits:
• A competitive salary with annual pay reviews
• A generous annual leave entitlement starting at 27 days
• Membership of the NHS Pension Scheme
• Flexible working and family friendly policies, including enhanced parental leave and pay
• A wide range of in-house and external learning and development opportunities
• Access to salary sacrifice and discount schemes
• Access to employee assistance and occupational health services.

We are looking for someone who can communicate effectively and build relationships with both customers and colleagues. Able to work on own initiative within defined policies and procedures to set timescales and prioritise their own workload. Contribute to commissioning of goods and services, as required.

Full details of the job description and person specification can be found in the attached document.


This advert closes on Tuesday 20 Aug 2024

Proud member of the Disability Confident employer scheme

Operational Equipment Technician
£29,777 - £31,364 per annum (Successful applicants would normally be appointed on the bottom of the salary grade. Exceptions may apply)

TSSU, Ripley Fire Station

An opportunity has arisen for the post of Operational Equipment Technician within Derbyshire Fire & Rescue Service. As a member of a highly effective team of technicians, you will be responsible for undertaking repairs, testing and maintenance of operational equipment to support the Services’ response capability; the equipment includes breathing apparatus sets, air compressors, hydraulic and pneumatic rescue equipment and general firefighting equipment. The role also involves the inspection and maintenance of hydrants across the county’s road network.

It is also a requirement to work with a computerised asset management system, information technology and associated systems.

You will be required to work from various DFRS locations as necessary for which a pool vehicle will be provided.

The normal working week is 37 hours, 08:30 – 16:30 Monday to Thursday and 08:30 to 16:00 on Fridays. However, you may occasionally need to work beyond normal office hours.

In return we offer;
• Flexible working hours.
• Family friendly policies.
• Annual Leave entitlement of 25 days, increasing to 30 days after 5 years’ service.
• Free, secure on-site car parking.
• Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
• Employee discount scheme (Boost).
• Employee support networks.
• Enhanced Maternity Pay (subject to meeting eligibility criteria).
• Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
• Ongoing training and development opportunities.
• Eligibility to join the Local Government Pension Scheme with generous employer contributions.
• Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. (Support only)

Please be advised that we are currently in the process of introducing a new Job Evaluation scheme and will also be reviewing the pay and grading structure. As a result of this all Support roles will be re-evaluated. (Support only)

We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.

We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.

Please note if the role will be based at Ripley Fire Station with a requirement to visit locations across Derbyshire. The successful applicants will need to undertake Police Security Vetting procedures at the appropriate level. All other non-HQ roles will be required complete a Disclosure and Barring Service (DBS) check at the appropriate level. Some roles require both Police Security Vetting and a DBS check.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

The closing date for completed applications is midnight on 26 August 2024. Interviews will be held in the week commencing 23 September 2024.

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Optimistic - Inclusive - Healthy - Innovative – Collaborative



Derby College Group (DCG) are looking for a highly motivated Plant Centre Co-ordinator to join our passionate team in the plant centre at our Broomfield Hall campus. We are looking for someone who has extensive horticultural knowledge and a real passion for plants.



The Opportunity

The plant centre are a small, hands-on and extremely hard working team, striving for excellence at all times. You will adopt a professional and industry correct manner and create an environment where the care and promotion of the plants are the primary concern. Whilst we have guided working hours, as in all plant related jobs, the day finishes when all the duties are done, and not when the finishing time comes around, therefore a willingness to work flexibly is required.



About you

You will have a minimum of two years’ experience of working in a plant nursery setting with a good understanding of propagation, the day-to-day management of plants, good organisation skills, good communications skills to be able offer advice to customers on a variety of plants, ability to manage the monthly staff rota and an understanding of the importance of health and safety.



The Benefits

34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur)
Membership of the Local Government Pension Scheme with a 20.5% employer contribution
Discount at our Ofsted rated ‘Outstanding’ onsite Little Explorers Nursery
TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
Discounts on East Midlands Railway Annual Season Tickets
Microsoft Office for FREE with 1TB of OneDrive cloud storage
Discount on treatments at SENSI our onsite salon at the Roundhouse
Flint Bishop Solicitors – free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
Continuous development and progression opportunities


Diversity, Inclusion and Belonging

We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.

If you have any questions about the recruitment process, reasonable adjustments, or about the role, please contact us at hrrecruitment@derby-college.ac.uk.



Safeguarding statement

DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.



If you require visa sponsorship

Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.



Recruitment Agencies - We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.

Isn't it time to start working the nights that work for YOU?

If you are an experienced Healthcare Assistant in Derby looking for a role that offers FLEXIBILITY and GREAT RATES OF PAY, read on!

This care home is situated in Alvaston and is home for up to 40 residents, some of which suffer from dementia. The care home is very accommodating and gives off a homely feel making the resident settle in well.

Duties include:
- Following personal care plans
- Maintaining health and safety standards and complying with requirements of the home
- General housekeeping and domestic duties
- Reporting condition updates and recording fluid intakes
- Helping patients remain as independent as possible and catering to their likes and dislikes
- Assisting with daily living activities including morning and night-time routines
- Working alongside support workers and care works to provide a complex care package tailored to individual needs
- Toileting/bed bathing and strip washing the service users
-
If you are an experienced care worker looking to further your career with an established team then apply today!

To be suitable for this position you must have:

- An Enhanced DBS Certificate that is registered on the update service
- Up to date mandatory training certificates
- Full up-to-date CV
- A minimum of 3 months paid UK experience within a similar setting

If you do not have a Enhanced DBS or training we are able to assist you will get these at a subsidised cost and certificates are your to keep.

**Please note that we do not offer sponsorships**

Ongoing

You will be working on various days from Monday to Sunday with the typical hours being:
20:00 to 08:00

You will be paid £12.00 per hour