Total 332 Customer Service job vacancies in Derby, DE24 8WZ

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.

Our vision is that everyone living within the communities we serve has access to end-of-life care of the highest quality and we need you, our best, most valued asset, to deliver our mission of making every day count through giving the highest quality support and care to our patients and carers. Please see the attached job description.

When you'll be working: We are looking for a regular team to work permanently with our client Assignments: 2 week on, 2 week off Assignments and breaks will be planned in advance What to look forward to: £138 up to £162 per day depending on experience and qualifications Accrued holiday pay A Nest Personal Pension account Full specialist training We recognise outstanding Active Behaviours via the Active Awards programme Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Are you an experienced professional in the point-of-sale display industry? Our client, a leading company based in the Derby area, is seeking a Sales Support Administrator to join their team.

The Role:

As a Sales Support Administrator, you will play a crucial role in supporting the sales team and ensuring smooth operations.

• Provide administrative support to the sales team.
• Assist in managing client accounts and maintaining relationships.
• Coordinate with production and logistics teams to ensure timely delivery of products.
• Prepare sales reports and presentations.
• Handle customer inquiries and resolve issues promptly.

The Candidate:

The ideal Sales Support Administrator will have experience in the POS display industry and possess the following skills:

• Previous experience in the point-of-sale display industry is essential.
• Strong organisational and multitasking abilities.
• Detail-oriented with a focus on accuracy.
• Strong problem-solving skills.

Our client is a renowned company based in Derby, known for their expertise in creating bespoke cardboard POS displays. They are committed to delivering high-quality products and exceptional service to their clients.

If you're an experienced Sales Support Administrator with a background in the POS display industry, this could be the perfect opportunity for you. Join a leading company in Derby and contribute to their continued success. Apply now to take the next step in your career.

If you have experience as a Sales Coordinator, Sales Administrator, Customer Service Administrator, Sales Assistant, or Sales Operations Specialist, you might find this Sales Support Administrator role particularly interesting. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

The primary purpose of this role is to be the first point of contact for patients, providing a friendly, efficient and polite service Due to the nature of the business it is necessary that the successful candidate is flexible with regards to shifts and providing cover at either Surgery should the need arise Proactively communicate information between relevant patients, GPs and colleagues. Answering our telephones promptly to reduce call waiting times for patients. We know our patients have busy lives and want to speak to us as quickly as possible To demonstrate efficiency, knowledge and skill in navigating the call and ensuring the patient needs are addressed in full, which will involve signposting to a more appropriate service Setting a positive professional example to both patients and colleagues and supporting your colleagues in all aspects of the role, being mindful of each other and being aware of when your colleagues need further assistance particularly if one area of reception is busy and other areas are not Prioritise tasks and remain calm in a busy environment, dealing with competing demands from patients and doctors etc. This means working as a team, communicating well with each other to avoid duplication in work and to keep tasks down to a minimum. Recognising when it would be appropriate to fulfil the whole patient encounter at the time, rather than passing on work to a colleague Adhering to and enforcing all surgery policies and procedures, keeping up to date with new policies and changes to policies as required

The EPR implementation forms an integral part of an innovative and exciting Clinical Transformation programme that will enable delivery of the ePMA functionality required to deliver excellent patient care. Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Neway is currently seeking a Support Worker to join our client based with Derby City Council.

This role is starting asap, working full time in an ongoing contract.


To assist in delivering the accommodation support and activities service in Milestone House, the emergency accommodation provision for single homeless customers, ensuring quality of service and continuous improvement for customers.
To support those people residing in Milestone House to move on to appropriate accommodation.

To ensure the health and safety requirements within the building are maintained at all times.

You will ensure that appropriate needs, risk assessments and support plans are completed and reviewed within the procedural time frames.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Care Assistant (Days) based at Fitzwarren House, Swindon

Available Hours:

Part Time (Days) - 33 hours per week

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Looking to use your skills to benefit older people in a homely environment? A career in Social Care could be for you....

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different and you'll have the opportunity to use your people skills to make a real difference.

For more information about the role please review the attached job description.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore whilst previous care experience is desirable it is not essential and we'll provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. So, if you have the ability to change someone's mood, lift spirits and truly care for those around you, we'd love to hear from you.

To apply please email or visit our website mha.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers.

All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Job Overview

-12 hour shifts

-Days & Nights

-Pay rate: £11.44 per hour

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-Access control Pass & Parking permit checks

-Monitoring CCURE for door alarms & CCTV

-Signing in visitors and contractors

-Signing in delivery vehicles.

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

This is a 12 Month Fixed Term/Secondment Role



The End User Support Senior Engineer is an on site role andwill assist the Team Leader with the development and support of the end user support team, providing desktop support across the trust, and all community sitesin line with Service Level Agreements (SLAs) and in accordance with appropriate standards.



The post holder will be expected to deliver and maintain end user operational services through the timely resolution of incidents and requests and will act as a point of escalation for more complex end user support issues.



The Trust operates a 7-day per week operational service, and it is expected that the End user Support Team supports these hours. Hence, there is a requirement to work weekends and evenings with the existing IT Service Desk shift system.



The post holder will be expected to take part in an on-call scheme operated via a Rota system,beresponsiblefor the installation and support of IT equipment and softwarein line with established procedures, to support standard operations and the rollout of new projects within the Trust.

The post holder will manage and participate in the support of IT systems and projects having a detailed knowledge of systems and infrastructure required to diagnose and resolve complex integrated technical issues. Provide and receive complex or sensitive information and escalations from junior colleagues as part of the role, using technical abilities to ensure calls are resolved quickly or escalated to the appropriate team or specialist. This applies to both technical issues, complaints and staff disputes. Tocontinually make decisions about technical escalations, reacting to emerging technical situations and dealing with IT issues.Follow standard operating procedures for the progress and resolution of complex calls and provide feedback to customers and technical teams.Plan and organise day to day activities around managing work queues and priorities. There are likely to be times where planned work will need to be adjusted due to variable workload or higher priority calls coming in. Supervision of more junior staff to meet workload demands and appropriate skill mix .Provide training and guidance / shadowing for new starters within the department. To participate in testing of IM&T systems proposed for use within the team or wider organisation as required.



Closing date of applications: 13 November 2024

Interview date: 27 November 2024



As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.



Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers




This advert closes on Wednesday 13 Nov 2024

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

A client within the public sector based in the East Midlands is currently recruiting for a Mechanical Project Supervisor to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to manage the Councils building and maintenance projects, providing technical specialist advice in Mechanical Building Services Engineering, ensuring that all works are carried out in an efficient manner.

Key responsibilities will include but not be limited to:

• Act as a key advisor to the Corporate Landlord on compliance of the Corporate Estate, in accordance with ISO 55000 International Standards for Asset Management.
• Be the Councils technical specialist for mechanical engineering, overseeing compliance, servicing, and projects.
• Provide a lead role in the programme planning, resource planning, budget planning, quality of service and value for money of the sections projects. Take a lead role in budget forecasting and monitoring.
• Ensure all property and construction work carried out by the Council complies with relevant statutory legislation, codes of practice and professional guidance documents.
• Take a lead role in the preparation of the Councils property and construction Frameworks and contracts.

The Candidate

To be considered for this role you will require to be degree qualified or equivalent in control or mechanical engineering or to have completed a foundation degree, BTEC HNC/HND in mechanical engineering or a related engineering subject.

It will be essential to be in experiences in the below:

• Experience and considerable relevant practice experience in the design, installation and management of Mechanical building services, desirable but not essential.
• Experience of specifying and managing building electrical and mechanical works for a range of term, and main contractors
• Ideally, be a Chartered Mechanical Engineer: MIMechE

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.