Total 2,253 Customer Service job vacancies in District 1, Ho Chi Minh City

The selectee will serve as a Supervisory Management and Program Analyst in the Human Resources Research and Assessment Division. Typical work assignments include:

1. Overseeing the administration of entry-level testing and promotional testing (to include maintaining test materials and test security, coordinating logistics for test centers, training others on test administration).
2. Developing detailed plans, goals, and objectives for assessment implementation and administration.
3. Working directly with executive level leaders as necessary to identify and establish baselines, benchmarks and efficiencies for effective operational procedures.
4. Providing technical and administrative support for employees in consultation with the Division and Deputy Division Chief.

• The duties described are for the full-performance level. The duties may include, but are not limited to:
• Works independently in a wide range of warehousing activities, including receiving, storing, handling, and issuing supplies, materials and equipment.
• Routes and expedites movement of parts, supplies and materials using mechanized, automated, and manual material moving equipment, devices, and systems.
• Performs assignments covered by detailed procedures, such as unloading, visually inspecting, rotating stocks in accordance with standardized operating instructions.
• Receives and marks incoming stock in accordance with standard operation instructions and completes forms relating to stock description, quantity, unit of issue and labeling requirements for materials.
• Ensures the special requirements are met in the storing, monitoring, packaging, and shipping of temperature sensitive drug products.
• Arranges physical storage, assembly, packing and delivery of material, using manual and/or automated stock moving equipment.
• Uses hardcopy records or computer terminal equipment to determine stock locations and make selections by quantity and stock number, and assembles materials for supply orders and packs for delivery.
• Selects correct storage location using hardcopy or automated material identification equipment such as bar code wands, computer terminals and laser scanners.
• Uses hand tools such as hammers, screwdrivers, band cutters, and pliers to perform duties.

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager, you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The Ambulatory Care Nurse Manager Nurse provides care and counseling of persons or in the promotion and maintenance of health and prevention of illness and injury based upon the nursing process which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling; provision of care supportive to or restorative of life and well-being; and executing medical regimens including administering medications and treatments prescribed by a licensed or otherwise legally authorized provider. The nurse's primary commitment is to the patient, whether an individual, family, group, or community (ANA Code of Ethics for Nurses). The registered nurse, as a licensed professional, will be responsible and accountable for his/her practice.

The Ambulatory Care Nurse Manager demonstrates leadership and mastery of practice in delivering efficient, comprehensive, and continuous patient-driven holistic care through active collaboration, communication, and coordination of resources. Ambulatory Care Nurse Manager considers all characteristics of the individual, including gender and role identification, age, life stage, state of health, race, culture, socio-economic status, values and beliefs in order to assist each patient with the improvement of his/her health status to the maximum potential. He/she utilizes core elements of performance including knowledge and active participation in unit/service level quality improvement processes, such as the customer service program. He/she promotes the medical center mission, vision and values; compiles the Equal Employment Opportunity programs, partnerships, customer service standards and Veterans Affairs policies and procedures.

The Ambulatory Care Nurse Manager actively develops and manages collaborative partnerships with physicians and other members of the multi-disciplinary team as a means of providing high-quality, cost effective, and customer focused health care. He/she is ultimately responsible for ensuring suitable and timely training, appraisal/performance development, counseling, scheduling of the unit, coaches staff, effectively manages employee conduct and performance issues, and completes recurrent reports and performance evaluations in a timely manner. The Ambulatory Care Nurse Manager participates in service and medical center committees and task forces to improve nursing standards of practice and patient care, while identifying educational needs to staff and ensuring that those needs are aptly addressed.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 7:30am - 4:00pm
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorize
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized if PCS is approved

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

The major duties of the Visitor Services Assistant position include, but are not limited to, the following:

• Provides information regarding the need for issuing various types of permits including weddings, picnics, sporting, special events, 1st amendment demonstrations and general park information.
• Monitors special use permit activities for compliance with park-established conditions and agency policy.
• Serves as a member of a task and event oriented team by operating and maintaining an information desk which includes answering phones, greeting visitors, and accepting applications.
• Performs general administrative tasks such as filing, copying, and other tasks.
• Collects a variety of data and disseminates information via park website, site bulletin boards, and compiles data for daily reports.

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Accounts Management.

The following are the duties of this position at the full working level.

• The incumbent assists management in formulating internal labor policies consistent with labor-management laws and regulations and actively participates in meetings on labor relations problems, collective bargaining negotiations, grievance responses, and answers to charges of unfair labor practices or creates, establishes, or prescribes labor-management relations policies.

• Performs extensive operational reviews, prepares comprehensive program analyses/evaluations and provides
  guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.

• Recommends program staffing; develops changes in methods, procedures and techniques to improve baseline measures; and conducts studies of employee/organizational efficiency and productivity and recommends
  changes in improvements in organization, staffing, work methods procedures.

• Plans, coordinates and establishes operating methods and procedures for accomplishment of project mission,
  and as needed, directs the development and accomplishment of employee training relating to the project.

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will be in a non-pay status for approximately 1 pay period, sometime in December to January, and you will be in a pay status for the remainder of the year.

Government housing is NOT available.

The major duties of the Visitor Services Assistant position include, but are not limited to, the following:

• Provides information regarding the need for issuing various types of permits including weddings, picnics, sporting, special events, 1st amendment demonstrations and general park information.
• Monitors special use permit activities for compliance with park-established conditions and agency policy.
• Serves as a member of a task and event oriented team by operating and maintaining an information desk which includes answering phones, greeting visitors, and accepting applications.
• Performs general administrative tasks such as filing, copying, and other tasks.
• Collects a variety of data and disseminates information via park website, site bulletin boards, and compiles data for daily reports.

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level.

• Identifies potential and actual problems and probable causes. Researches a variety of issues, gathers
  pertinent statistics or information, reports findings to higher level employee, and may recommend corrective
  action for aspects of a program or function.
• Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow,
  work redundancy, or systemic problems and report findings to higher level employee(s).
• Verifies completeness and accuracy of controls to ensure compliance with established procedures and
  formats.
• Revises procedures, controls, etc., as instructed by analyst(s) or comparable positions.
• Drafts memoranda, preliminary reports, and charts showing findings or recommendations.
• Assists management with labor-management issues and grievances through the preparation of reports or
  responses, frequently having advance knowledge of decisions rendered and actions proposed that may result
  in personnel actions.

The candidate selected for this position will:

• Receive and screen telephone calls and visitors, referring to staff members and forwarding to the supervisor and/or staff member for calls or visitors requiring the supervisor’s or staff member’s attention.
• Prepare correspondence for the signature of the supervisor, manager and/or staff members and maintain records and files.  
• Serve as the timekeeper and payroll liaison. Coordinate with the payroll office regarding travel and make travel arrangements for the office staff. Prepare travel authorizations and travel vouchers for office staff.

Within the United States Copyright Office (USCO), the Office of Copyright Records is responsible for establishing records policies and preserving, maintaining, and servicing copyright-related records. This Office records transfers of copyright ownership and notices of termination, makes copyright registrations and documents and related information available to the public, researches and provides certified and non-certified copies of copyright registration deposits, ensures their storage, retention, and security, and performs records management and safeguards the official records of the U. S. Copyright Office. The Office of Copyright Records oversees the world’s largest repository of records on copyright ownership.

The Recordation Division is responsible for examining and recording documents that are filed with the Office under Sections 203, 205, 302, 304,903, and 1320 of the Copyright Act. The Recordation Division is part of the Office of Copyright Records. Among its other responsibilities, this Office is also responsible for recording interim designation of agents that are filed under Section 512(c)(2) of the Copyright Act.

Analyzes the nature of procedural copyright problems or questions. Performs various routine tasks at the developmental/trainee level that are assigned to increase the employee's knowledge and understanding of the functions of the document recordation process. Determines, in consultation with a senior documents specialist or supervisor, whether the document meets all recordation criteria, whether the document is acceptable for recordation, and whether the legal and formal requirements of the copyright law pertaining to document recordation have been met.

Catalogs significant features of a work under the guidance of more experienced coworkers or the supervisor. The incumbent gradually works with increasingly difficult materials, learning to catalog significant features of documents in the online catalog and typing recordation titles as they apply to the eCO Siebel record. Significant features of a document include the parties involved, the dates of recordation and execution, and other pertinent data which defines and identifies the specific documents and its contents. 

The incumbent must be proficient at properly scanning documents to databases and printing certificates of recordation. 

Prepares preliminary or final correspondence, which involves basic problem solving, the use of judgment and discretion in recommending specific types of action, such as prepared language, original letter, telephone call, or email. Signs and forwards outgoing correspondence which the incumbent is authorized to send on his/her own authority.

• Serves as advisor to the Assistant Chief Information Officer (ACIO) on all aspects of the Farm Production and Conservation (FPAC) systems and applications, databases, tools, and services.
• Provides centralized design, development, and maintenance support of the FPAC systems, applications and tools.
• Manages the implementation of business solutions as designed and planned with minimum impact to ongoing business operations.
• In partnership with the Department, ensures the continuity of IT services in the event of a major disruption to the business and ensures the stability and reliability of systems under extremely heavy workload requirements.
• Participates with the business customers and the Chief, Information Assurance Branch, in developing Service Level Agreements (SLAs) to establish service requirement and problem resolution expectations and timeframes

Explains services, policies, procedures, and rules and regulations and provides necessary assistance to customers in initiating their service requests; researches job status as requested by customers. Creates work orders for customers; verifies work order information for completeness; reviews requested completion times and forwards work order to proper processing area. Communicates with production supervisory staff to coordinate the processing of rush work orders and requests. Communicates regularly with customers; notifies customers of completion of proofs and/or work order requests. Assists in providing quality checks and maintaining efficient workflow. Maintains manual and electronic records and/or production logs to track work orders; reviews production shift summary reports and completed work orders for accuracy; participates in work generation at the Customer Service counter and records documentation. Other duties as assigned.

Payroll Executive
Salary - £26,000 up to £28,000

We have an exciting opportunity for a Payroll Executive to join our umbrella payroll company 'Arch Finance' based in central Preston.
Working as a payroll executive you will be responsible for the day to day running of our PAYE contractor payroll service, collaborating with multiple parties and employees. You will play a critical role in ensuring the smooth running of this payroll service.
The ideal candidate will be resilient, autonomous, and passionate, with exceptional customer service and outstanding attention to detail.

The Role will involve:

• Managing the weekly payrolls end to end process.
• Assisting in on boarding new contractors within stipulated timescales alongside dealing with any queries/related questions.
• Ensuring full due diligence is complete prior to pay rolling any individual, including right to work and ID checks.
• Linking payroll processes to reduce the risk of fraud, including knowledge and understanding of fraud prevention.
• Build and maintain positive relationships with internal and external stakeholders to facilitate a smooth running of the weekly payroll.
• Dealing with, escalating, and managing queries raised by internal/external stakeholders and resolve queries and disputes in a professional/timely manner.

The ideal candidate:

• 2 years experience running an end-to-end PAYE payroll.
• Experience processing pension/auto enrolment, deduction orders, PAYE liability payments and the reconciliation of these.
• We are looking for an individual who is highly experienced in Microsoft packages such as Word and Excel.
• Can prioritise, work to deadlines, and manage time efficiently.
• You will have the ability to deal with complex queries professionally and effectively.
• An excellent eye for detail with the ability to use your initiative and follow logic.

What's on offer:

• Competitive salary.
• Family-friendly policies.
• Regular incentives & rewards.
• Access to tailored training, specific to the role.
• Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme.

If you are a motivated individual with a passion for payroll, we would love to hear from you!

Job Title: Move on Support Worker

Location: London - Great location, numerous transport links

Assignment: 2-3 months (possible extension).

Rota: Monday to Sunday - Earlies 07:30-15:30, Lates - 14:30-10:30

Maximum 1-2 weekends a month

Pay: £15.83 + holiday pay = £17.74 per hour or £20.40 per hour via an umbrella company

We are looking for three Support Workers to join our client's Homeless Assessment hub in central London! In this role you will be supporting clients at the assessment hub, readying them for move on and helping clients to obtain longer term accommodation. The service supports clients who have been referred by the local authority and outreach teams. The aim is to assess clients, provide support for their needs and find accommodation for them within a 28-day period. This is not always possible due to the complex nature of move on, but the service plays a pivotal role in the lives of many homeless people.

This is a fantastic opportunity for people who are looking to further their social care career and gain more experience supporting homeless people.

The successful candidate will:

• Carrying out and updating needs and risks Assessments
• Accompanying clients to appointments
• Helping clients get ID if they do not have it already
• Assisting with benefits applications
• Ensuring all clients are receiving the benefits they are eligible for
• Help clients set up bank accounts
• Liaising with Outreach and Move on teams
• Liaise with external agencies such as GP, Drug and alcohol charity and mental health teams

To be successful in this role:

• Having sound knowledge on benefits, universal credit and right to work
• Possess great client interaction skills
• Working with other agencies,
• Need to be organised and be able to manage your own diary
• Must be IT literate, able to type up documents efficiently
• Possess housing knowledge and knowledge of the entitlement homeless clients have under different housing laws/ acts
• Possess experience and knowledge of the Homeless Reduction Act

Things to be aware of:

• Dogs allowed in service.
• No smoking service but clients do smoke in rooms - bit of an ongoing battle!

If you are interested, please apply ASAP, this position is going to be a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.