Team Manager for Health and Social Care
Joint Emergency Team (Integrated Rapid Response Team)
Band 8A Permanent
37.5 hours per week
This is an integrated role working across both health and social care which is jointly funded by the Royal Borough of Greenwich and Oxleas NHS Foundation Trust and is accountable to both organisations.
The Joint Emergency Team (JET) provides nursing, therapy, medical and social care crisis intervention, incorporating the 2-hour urgent community response (including the falls pick up service) and a virtual ward pathway supporting adults to remain in their home and avoid admission to hospital or care homes.
The team operates 365 days per year 08.00 to 20.30 receiving referrals from a range of health, social care professionals and triages, assesses, and delivers treatment and intervention to ensure the client / patient can remain safely in their own home.
The post holder will be responsible for the leadership management and development of the Joint Emergency Team as well as the Royal Borough of Greenwich out of hours service.
The post holder will be required to provide leadership and coordination of the team which includes the out of hour service of the Royal Borough of Greenwich (RBG) and will have a lead role in supporting the development and delivery of practice standards within the Urgent Community Response Service (UCR), the Falls Pick Up Service and the Virtual Ward. This will include operational leadership to the multidisciplinary team to ensure an integrated model of care is delivered.
The post holder will be responsible for the day-to-day management of the team in relation to activity generated by referrals made to the MDT to ensure service outcomes and performance indicators are met.
The post holder will be responsible for ensuring the delivery of high-quality care within the community setting, working to ensure that effective processes are in place that enable team members to work proactively to manage from patient/resident crisis to promoting self-management and independence across the continuum of care.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
· Provide management leadership and development to a multidisciplinary crisis intervention team which includes both health and social care practitioners.
· Provide leadership management and development of the RBG out of hours service.
· To ensure the team operates cohesively to deliver timely, comprehensive assessment, treatment and intervention preventing hospital attendance / admission or premature care home admission.
· Provide strong leadership, guidance, and supervision to foster positive and collaborative team culture that emphasises client / patient-centred care, continuous learning and professional growth.
· To provide operational management and leadership to a multi-disciplinary/inter professorial team across health and social care including deputising for both the Adult Social Care (Royal Borough of Greenwich) and Health Service (Oxleas NHS Foundation Trust) leads.
· To promote and deliver partnership working with senior managers and colleagues across health and social care, and deliver the ‘out of hospital’ strategy in the borough necessary to deliver the health and social care priorities.
· To deliver joint health and social care internal and external performance measures and fulfil both local and national statutory reporting requirements.
· Be accountable and provide clear leadership to all Health and Social Care staff in the team and ensure that all staff understand and contribute to NHS and Social Care challenges and opportunities.
This advert closes on Wednesday 27 Nov 2024
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