Total 4,461 Customer Service job vacancies in Enfield, London, EN1 1BB

ITU Education and Simulation fellow

Fixed-term 1 year CT3 –ST6
Applications are invited for the post of Clinical Teaching Fellow in Medical Education & Simulation. This twelve-month post offers an exciting opportunity for a trainee to develop experience and skills as a Medical Educator.

Homerton University Hospital is a Foundation Trust and teaching hospital in East London. It is a trauma unit and was the designated hospital for the 2012 Olympic Games. It is within easy walking distance to Homerton Overground station, with easy access to major transport links.

Despite this very diverse and, in parts, deprived population, Homerton Hospital has been extremely favourably reviewed with regards to the standard of care it delivers. We are also extremely proud of the fact that Homerton Hospital has attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). This includes an "Outstanding" rating for our Urgent and Emergency Services.

The education and simulation fellows provide an invaluable role for our unit, supporting medical students, medical and nursing staff and AHP’s with their career development through teaching and training. There are also many opportunities to get involved with education and training across the Trust, with a particular emphasis on simulation.

There may also be the possibility of undertaking a fully funded PG Cert via the apprenticeship scheme providing all eligibility criteria are met.

By the end of the post, the postholder will have completed the following learning objectives
1. Had the opportunity to take part in multiple forms of teaching
2. Completed the higher training for education in the RCoA syllabus
3. Had the opportunity to take part in and run in situ simulation
4. Developed skills and experience in medical education

Intensive Care at Homerton is a busy and friendly unit, providing critical care to our local population and geared to their specific needs. We work actively with other units across the ICS to provide a timely and comprehensive service for our patients.

The Simulation Suite was officially opened in 2011. It is equipped with hi-fidelity mannequins including a Laerdal Sim-Man, Sim-Junior, Sim-Baby and Sim-NewB. The suite also has laparoscopic, GI-Bronch and ultrasound simulators. The sim team is exploring the possibilities of technology enhanced learning including Virtual Reality. There is a busy calendar of postgraduate and undergraduate courses being run by a diverse multi-disciplinary faculty, including mobile simulation.

The anaesthetic department has recently been recognised as an exemplar of practice by being the first in the country to be re-accredited by the Royal College of Anaesthetists quality assurance (ACSA) programme https://www.rcoa.ac.uk/node/29121. In particular, the reviewers recommended that our in-situ simulation programme be entered into their “good practice library” for other departments to learn from and emulate.

Similarly, our extensive in-situ simulation programme has been recognised by the Royal College of Physicians in its recent report, “Never too busy to learn” as innovative and exemplary.

For full details of the post please refer to the job description and person specification attached to post.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

37.5 Hours over 5 days . 8.30-4.30pm . This is a face to face role within the team with no opportunity to wfh.

The Simulation and Essential Clinical Skills service forms part of the Education Academy within Barts Health. It is responsible for providing facilities and educational opportunities for both undergraduate and post graduate trainees across Barts Health and supporting inter-professional education and training. The successful candidate will work closely as part of the wider Simulation and Essential Clinical skills team that includes medical leads, clinical skills tutors, and education academy Fellows

As part of this role the post holder will be required to design, develop, deliver & evaluate Clinical Education Programmes which encompass essential clinical skills, high fidelity simulation, haptic skills training, human factors, communications skills & patient safety training.



They will support the trusts long term strategy to embed a culture of Patient Safety & Human factors awareness through all educational programmes. Also be able to promote & support an active and responsive approach to training & development across the Trust through clinical, human factors & communication skills, & simulation based learning initiatives.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.



The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.



Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.



We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.



We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.


• A registered nurse
• Someone with or working towards master’s programme in education
• Proven experience in teaching / simulation based training and Human Factors teaching.
• Experience in managing simulation based service
• Ability to manage their own workload / services and manage a large team
• Ability to work across site and cross disciplines
• Experience of medical education
• Experience of clinical debriefing
• Excellent communication and social skills
• Aptitude for learning and best practice
• Ability to work both within a team and independently

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Tuesday 26 Nov 2024

The Bishop Wand Church of England School is a creative and vibrant learning community where students receive the encouragement and support to become successful, determined and confident young people.
As the Pastoral Support Assistant for a Key Stage, you will be responsible for providing day to day support to the Heads of Year and Pastoral Team, liaising with staff, students, parents and external agencies in relation to student support issues as required. The post holder will provide support for our inclusion room, sharing with other staff the supervision of students during the time they are working in isolation. The ideal candidate will enjoy working directly with students, supporting them with a firm but compassionate manner.
The successful candidate will have excellent organisational and interpersonal skills as well as the ability to foster effective professional working relationships with students, teachers and external bodies alike. Outstanding administrative, planning and organisational skills are essential to this post as is the ability to demonstrate a high standard of confidentiality, presentation and attention to detail.Please refer to the Job Profile and Terms Summary for further information.

Housing Support Worker


Job Type: Permanent Full -Time

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours) - this role is also eligible for a one-off retention payment of £1000 upon successfully completing 9 months service*

*The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff - subject to qualifying eligibility of service and not being under notice at the qualifying date

Full -Time: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00

Location: Bedford,Luton& Watford

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Making a difference

The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission direct from the Ministry of Justice. Operating in every region across England and Wales. CAS-2 provide accommodation, support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community. It is currently Nacro's largest single contract and is set to grow by 60% over the next 18 months!

What will you be doing:

In this role no two days are ever the same and you will have the opportunity to make an impact and a difference for our service users and wider communities. Managing your diary to meet the requirements of the role, you'll meet with service users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and court staff to best support our service users. You'll also need to be able to help our service users with applying for Housing Benefit and paying rent etc. All of our properties require to meet the 'Decent Homes Standard' and to do that you'll need great attention to detail to ensure that our homes are clean, tidy and all repairs are reported and actioned, so they are readily available for our service user to move into.

People who love this role are:


Resilient - doesn't take the events of the day home with them, undertakes activity to care for own wellbeing.

Curious - will ask questions to understand before finding solutions or signposting.

Emotionally intelligent - Perceptive to human behaviour, instinctively knows when something isn't right.

Has a level of self-confidence and knows own limitations. Positive outlook - enthusiastic and willing to learning.

Warm personality, smiles and gives appropriate eye contact, demonstrates.

Demonstrates team working and supports peers. Combines efforts with others.

Personal values match those of Nacro.


What are we looking for:


Genuine interest in people - wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation. Listening, asking questions to confirm understanding, clear and concise, doesn't always accept the status quo. Uses common sense to help make decisions

A registered nurse Someone with or working towards masters programme in education Proven experience in teaching / simulation based training and Human Factors teaching. Experience in managing simulation based service Ability to manage their own workload / services and manage a large team Ability to work across site and cross disciplines Experience of medical education Experience of clinical debriefing Excellent communication and social skills Aptitude for learning and best practice Ability to work both within a team and independently The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. If you are successful at the shortlisting stage, interviews will then take place on the 10th of December 2024

For full details of the post please refer to the job description and person specification attached to post.

Hours: 35 hours per weekAre you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?Are you a people person who can strike up a conversation with anyone?Do you want to finish work knowing you’ve made real a difference to someone’s life?If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. Our Care Workers:• Are paid by the hour, not by the job. £13.81 per hour, full time equivalent £25,203.32 per annum (based on working 35 hours per week)• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan* • Will be supported to achieve relevant qualifications • Can join our Extra Care Academy - support and training to progress into management Is it for me?You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. All you need is:• To be kind and friendly• Good written and verbal English communication skills• Commitment to undertake necessary further training• A genuine desire to help people• Reliability and flexibility• The ability to use your initiative• To remain calm under pressureAbout the roleEveryone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.• Making meals, drinks and snacks where necessary.• Encouraging and enabling residents to follow agreed care plans.• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. The benefitsAt Housing 21 we’re proud to be bucking the trend as a care provider; not only do we pay at least 10 percent more than the National Living Wage, but we offer a range of impressive benefits including:• Holiday Pay• Occupational Sick Pay• Occupational Maternity Pay• Health Cash Plan* • Blue Light Card (offering discounts across retail, hospitality and leisure)• Car Lease Scheme• Cycle to Work Scheme• Uniform provided • Employee Assistance Programme• 50p hourly enhancement for all Level 2 • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.*Health Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.Closing date for applications 24 November 2024, with interviews being held 27 November 2024Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Location: Stratford
Salary: £25,000 per year

We are looking for a Customer Service Advisor to join a dynamic team at a leading property maintenance provider. In this role, you will be the first point of contact for residents, assisting with their repair requests and ensuring smooth communication throughout the process.

Key Responsibilities:

• Take inbound calls from residents regarding property repairs.
• Log repair requests into the system for planners to manage.
• Communicate with residents to schedule appointments and follow up on existing requests.
• Provide exceptional customer service and keep residents informed on the status of their repairs.

Skills & Experience:

• Strong communication skills, both written and verbal.
• Previous customer service experience.
• Ability to work in a fast-paced environment and handle multiple tasks.

If you are motivated, organised, and have a passion for customer service, apply today to join a company that values its team and offers opportunities for growth.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

One of my leading clients are actively recruiting for a proactive and organized Contract Support Administrator to join their team on a flagship facilities maintenance contract. This role is integral to ensuring the smooth operation of my client's hard services account on a critical contract in London, supporting both the onsite team and contract managers in delivering exceptional service to a high-profile client.

Key Responsibilities:

• Administrative Support: Provide comprehensive support to the contract management team, assisting with day-to-day administration, scheduling, and documentation to maintain efficient contract operations.
• Client Communication: Act as a key point of contact for client inquiries, ensuring clear and timely communication to resolve issues and provide information as needed.
• Financial Tracking: Assist with invoice processing, purchase orders, and cost tracking to support budget management and financial accuracy.
• Data Management: Maintain and update records, ensuring that all compliance and contract documentation is accurate, current, and easily accessible.
• Team Coordination: Schedule maintenance activities, liaise with engineers, and ensure prompt reporting of job completions, helping to maintain high standards of service delivery.
• Reporting: Generate regular reports on contract performance, job progress, and other KPIs for contract managers and the client.

Requirements:

• Experience in an administrative role within facilities management or a similar industry is preferred.
• Strong organizational and multitasking skills, with attention to detail.
• Excellent communication skills to manage client interactions and team coordination.
• Proficiency in MS Office (Excel, Word, Outlook) and familiarity with CAFM systems is an advantage.
• Positive, proactive attitude with a problem-solving approach.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

JOB TITLE: Customer Support

SALARY: £29,099

LOCATION(S): Central London, covering our friendly New Oxford Street and Cannon Street branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Job Title: Highways Enforcement Officer (SO1)
Location: London Borough of Lambeth
Hours: 35 hours per week, 9:00 AM - 5:00 PM
Closing Date: 27th December 2024, 5:00 PM

Service Care Solutions is assisting the London Borough of Lambeth in recruiting a Highways Enforcement Officer to join their Environmental Services team. This role plays a vital part in managing Lambeth's public spaces and ensuring compliance with relevant environmental and highway legislation.

Role Overview:
As a Highways Enforcement Officer, you will be responsible for upholding environmental and highway standards across Lambeth. This includes conducting routine patrols, enforcing compliance, investigating environmental crimes, and liaising with relevant council services or contractors.

Key Responsibilities:

• Conduct investigations into environmental offences, applying statutory powers to address littering, graffiti, fly-tipping, and other public nuisances.
• Patrol and inspect public spaces, issuing Fixed Penalty Notices (FPNs) for environmental infringements such as littering, dog fouling, and fly-posting.
• Enforce compliance with licensing for skips, hoardings, scaffolds, and unlicensed shop fronts or public seating.
• Investigate and manage abandoned vehicles, ensuring removal as needed.
• Record and report highway damage, coordinating with relevant departments for repair actions.
• Serve as a professional witness and provide statements in support of council enforcement actions.
• Maintain up-to-date knowledge of environmental and highway legislation and best practices.

Requirements:

• Experience in environmental or highway enforcement, with a strong understanding of relevant UK legislation (e.g., Highways Act 1980, Traffic Management Act 2004).
• Ability to carry out routine inspections, issue penalties, and follow legal processes for enforcement.
• Strong investigative skills, with experience gathering and safeguarding evidence.
• Availability to work flexible shifts, including evenings, weekends, and public holidays.
• DBS check (Disclosure and Barring Service) required.

How to Apply:
If you have the skills and experience for this role, please get in touch with Lewis Ashcroft at Service Care Solutions. We're looking for motivated individuals ready to make a positive impact in the Lambeth community.

Salary – £24,960 plus service charge

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties

• Introduce a friend scheme

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

About us...

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.

A bit about what you will do...

Spa Receptionists in our team play a pivotal role in creating a serene and enjoyable experience for our spa guests. Contributing to the overall well-being and relaxation of our guests in our luxurious Spa.

• Greet our guests with a warm welcome as they arrive at the spa.

• Ensure a smooth and efficient registration process creating a friendly impression.

• Ensure accurate scheduling of treatments and services, accommodating guest preferences and therapist availability.

• Provide exceptional customer service by addressing guest inquiries and offering information about spa services, promotions, and facilities.

Performing various administrative tasks such as processing payments, handling phone calls, maintaining client records, and managing correspondence.

More about you...

• Providing a high-quality service comes naturally to you.

• Strong organizational skills and attention to detail.

• Very good at multi-tasking and remaining calm under pressure.

• Excellent communication skills with a high standard of written and spoken English.

• A smart and professional appearance.

• You value being part of a team and supporting your colleagues.

• Most of all, you will have an approachable, positive, and proactive manner.

• 5-star hotel experience in a similar role a real advantage.

• Grow with us...

• We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
  

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Senior Support Worker Neasden £12.73

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Neaden. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism,complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker Willesden - £12.73ph

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Willesden. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Hourly Pay:£16.53 - £21.48 Location: Streatham Shift: Monday - Sunday 8.00am - 20.00pm As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Tracheostomy care Ventilation care Seizure management Peg feeding Suctioning If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.