Total 109 Customer Service job vacancies in Fife, Fife, KY13 8AR

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

My client an established manufacturing and sub-contract services company are currently looking to recruit a Quality Engineer to take responsibility for ensuring delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of products to meet customer requirements.

This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)

*** It is ESSENTIAL that candidates have the ability to work unrestricted in the UK without any CURRENT or FUTURE requirement for employer sponsorship ***

Key Responsibilities:

• Verification / Validation all product specifications have been met during the product manufacturing process
• Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion
• Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
• Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
• Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
• Support and advise on product queries
• Perform Process Failure Mode Effects Analysis (PFMEA) as required
• Reporting of QHSE Metrics / KPI's
• Assist in the production of System Management documentation and reviews
• Support NPI, product development and 'first off' process approval
• Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
• Calibration management / control, inc. liaising with external providers
• Assist in the implementation of process improvement activities
• Liaise with various stakeholders regarding the processing, evaluation and reporting of customer returns.

Key Qualification / Experience Requirements:

• Hold a relevant HNC or equivalent level qualification in an Engineering/Quality related subject
• Excellent knowledge and awareness of Quality Management Systems
• Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
• Ability to conduct audits on Business systems and processes to meet ISO standards
• Ability to prepare, analyse and report quality statistics internally and externally at all levels
• Excellent communication skills, both written and verbal
• An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
• Strong understanding and knowledge of MRP systems

For further details on this opportunity contact Jason Wallis at Service Care Solutions

Community Care Assistant

Halesworth

From £12.70 - £19.05 per hour with weekly pay, holiday pay & mileage

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Halesworth

Halesworth branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Halesworth, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients are looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks, household duties, companionship and support with socialising out and about within the community.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• We offer the flexibility of either a zero hour contract or contracted hours, whichever suits your lifestyle the most.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicle is a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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Community Care Assistant

Halesworth

£12.70 - £19.05 per hour with weekly pay, holiday pay & mileage

Full and part time hours available

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Halesworth

Halesworth branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Halesworth, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• We offer the flexibility of either a zero hour contract or contracted hours, whichever suits your lifestyle the most.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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Position: Health Care Assistant -Nights only

Care home: Willowbeck
Location: 95 Holywell Road, Sheffield, S4 8AR
Contract type: Full time,
Rate: Up to £11.44/h





Are you a caring, compassionate and cheerful person with lots to give? Join us as our new Health Care Assistant at Willowbeck care home in Sheffield.



As a Health Care Assistant, you’ll support adults living with complex care needs to live their best lives.



This role will give you a tremendous sense of achievement and pride – you’ll be making a real difference each and every day.



And you can be proud to work for one of the country’s leading providers. The number of our homes rated ‘Good’ and ‘Outstanding’ far exceeds the national average.

About Exemplar Health Care

Willowbeck is part of Exemplar Health Care, one of the country’s leading nursing care providers.



We support adults living with complex mental health needs, neurological conditions including brain injuries and strokes, and physical disabilities. The team is trained to support those living with tracheostomies and require ventilated care.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress



About the role

Our Health Care Assistants support people to live their best lives, whatever that looks like to them.



No two days will ever be the same, but your day-to-day responsibilities will include:

supporting people with their personal care
assisting people at meal times
understanding individual health and wellbeing needs
encouraging and supporting people to take part in social activities, both in and out of the home
promoting choice, dignity, independence and respect
completing and maintaining care records.


We have higher-than-average staffing levels when compared to other care providers, giving you more time to spend with the people you support.



Download our job description to read more:

https://brochures.exemplarhc.com/view/1029766837/



About you
We value relevant experience and qualifications, but they aren’t essential for this role.



Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork.



You’re also:

caring, kind, understanding and calm
able to deal with, and defuse, challenging situations
energetic and outgoing, with a positive, can-do attitude
a great listener and communicator.
You’ll put people at the heart of everything you do.

If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy and ongoing training programmes.

What we offer

We offer great rewards and perks including:

regular supervision, peer support, learning opportunities and career prospects
access to wages before payday
retail and lifestyle discounts
free DBS check
24/7 counselling and support
Blue Light Card eligibility.


How to apply

Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.



For an informal chat about joining us, call us on 01977 630830 or email pod8@exemplarhc.com.



Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.

Care Assistant

Kirkcaldy /Burntisland

£12.20 per hour weekdays & £14.85 - £15.82 per hour at weekends, plus 45ppm travel allowance

Experience is preferred for this role

Are you interested in making life better for older people but not have any professional experience or do you have previous care experience? Be that as a Care Assistant working in Care homes, as a Homecarer working in the community or as a Support worker?

You are just the person we are looking for here at Prestige Nursing & Care

Our Kirkcaldy branch are currently recruiting for caring and compassionate full time female carers to join our growing team to support vulnerable people in the community. This role is highly rewarding and will fill you will a huge sense of pride. Here is a little more about the role:

We work on a 4/3 rota basis which provides you with great continuity and a fantastic work/life balance, your rota whilst working with us would look like this:

Our shifts are 7am -2pm & 4pm-10pm

Week 1 - Monday, Tuesday, Saturday and Sunday

Week 2 - Wednesday, Thursday and Friday

We are ideally looking for you to be:

• Empathetic, compassionate and, warm individual
• Reliable, committed and flexible
• Previous Care experience preferred
• 3 months UK experience
• Must live locally and be able to commit to the rota
• A female driver with access to your own vehicle is a requirement- Business Insurance req

Here is just a couple of things you will be doing on a day to day basis

• Assisting with daily living, domestic duties and personal care
• Supporting clients in the community
• Meal preparation and support

If this all sounds like you, please apply now we would love to hear from you

In line with the Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates.

Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early.

* Terms & Conditions apply

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Part of Copart, Cash for Cars is a company that embraces change, uses technology to connect buying cars directly from customers and re-selling through our online auctions.

This is an exciting opportunity for an energetic and enthusiastic self-starter, to join our team as a Customer Sales Representative.

Our Customer Sales Representatives process enquiries from customers who have expressed an interest in selling their vehicles through our website.

You will make checks on HPI and DVLA sites to ensure the vehicle is free from any financial agreements and has the correct mileage and category.

You will conduct negotiations via telephone in order to achieve the best possible price for customer vehicles, as well as ensuring customer invoicing details are correct before processing payments.

You will have an opportunity to earn a basic annual salary of £25,000 per annum, plus additional monthly commission payments.

What we need from you:

• Excellent customer service skills
• A passion for sales
• Brilliant listening skills
• A desire to succeed
• Attention to detail, both written and verbal
• Computer proficient

What we offer you in return:

• 40 hours per week, rota'd over 7 days
• 31 days holiday including bank holidays, plus an additional day per year to celebrate a special occasion to you
• An additional paid day to volunteer for a charity of your choice
• The ability to earn additional monthly commission payments.
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory workplace pension plan
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

Part of Copart, Cash for Cars is a company that embraces change, uses technology to connect buying cars directly from customers and re-selling through our online auctions.

This is an exciting opportunity for an energetic and enthusiastic self-starter, to join our team as a Customer Sales Representative.

Our Customer Sales Representatives process enquiries from customers who have expressed an interest in selling their vehicles through our website.

You will make checks on HPI and DVLA sites to ensure the vehicle is free from any financial agreements and has the correct mileage and category.

You will conduct negotiations via telephone in order to achieve the best possible price for customer vehicles, as well as ensuring customer invoicing details are correct before processing payments.

You will have an opportunity to earn a basic annual salary of £25,000 per annum, plus additional monthly commission payments.

What we need from you:

• Excellent customer service skills
• A passion for sales
• Brilliant listening skills
• A desire to succeed
• Attention to detail, both written and verbal
• Computer proficient

What we offer you in return:

• 40 hours per week, rota'd over 7 days
• 31 days holiday including bank holidays, plus an additional day per year to celebrate a special occasion to you
• An additional paid day to volunteer for a charity of your choice
• The ability to earn additional monthly commission payments.
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory workplace pension plan
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

An excellent opportunity has arisen to join an established brand known across the UK, Europe, and worldwide for its high-quality maintenance and repair products and outstanding customer service. We are seeking a highly motivated and target-driven individual for the position of Sales & Customer Support



Position Overview:

The primary purpose of this role is to maintain our high standards of customer service by providing clear and accurate information to our well-established customer base and assisting our UK-wide sales team on a daily basis.



Key Attributes:



Strong communication skills.

Ability to interact with a wide range of customers.

Autonomy and initiative in your work.

Motivated and target-driven.

Previous experience in a customer service environment.
Capability to build and develop long-lasting customer relationships.

Team player with cross-departmental collaboration skills.

Commitment to ongoing training and skill development.


Duties and Responsibilities:



Handle and follow up on phone and online sales inquiries.

Ensure healthy profit margins are achieved and maintained.

Maintain accurate customer profiles in the CRM system to ensure high levels of customer service.

Process sales orders and create new accounts, updating records as necessary.

Assist in managing customer complaints or queries, aiming for first-time resolution.

Provide administrative support across departments as needed.

Adhere to the company's Quality Assurance program for the benefit of both customers and the business.

Work towards and achieve KPIs.


What We Offer:


Competitive salary.

Annual bonus scheme.

Annual holiday entitlement of 24 + statutory days.

Training and development opportunities.

A good working environment.

Working Hours:

Monday to Thursday: 8:30 AM - 5:30 PM/
Friday: 9:00 AM - 3:00 PM


If you are looking to join a dynamic team and contribute to our commitment to excellence, we would love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Full Time Support Practitioner Waken Night

We are looking for caring, supportive, adaptable, approachable, empathetic, fun and positive individuals to join our Glenrothes teams, specifically to work waken night shifts on a full time contract.

The shifts available start at 8pm and finish at 7am or 9pm to 8am. On a Rota basis

This role is to support a service which has complex needs such as epilepsy, learning difficulties and physical disabilities.

These roles can be physically demanding as you will be looking after individuals who will need full support with moving & handling, personal care, eating and drinking & taking medication. Night Duties include Cooking, Cleaning, ironing, laundry, and caring people during the night.

You do not need to have worked in care to apply as we will invest in your qualifications and provide full training through our award-winning learning & development team prior to starting. We have a detailed, thorough induction for all new staff.

Key Benefits:

-TRFS rewards scheme (cash-back and discounts at various retailers)

-Refer a Friend scheme- £150 bonus!

-TRFS is an Equal Opportunity, Positive about Disabled People and a Living Wage Accredited Employer.

-TRFS has been awarded Gold by Investors in People.

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG: having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: 2nd Dec 2024 at 5pm (We reserve the right to close this vacancy at any time)

"We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us"

My client, an established electronics manufacturing business are currently looking to recruit a QHSE Engineer / Advisor to ensure delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of a wide range of product types to meet customer expectations.

This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)

*** It is ESSENTIAL candidate have the abilit to work unrestricted in the UK without any future requirement for employer sponsorship ***

Key Responsibilities:

• Verification / Validation all product specifications have been met during the product manufacturing process
• Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion.
• Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
• Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process
• Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
• Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
• Support and advise on product queries
• Perform Process Failure Mode Effects Analysis (PFMEA) as required
• Reporting of QHSE Metrics / KPI's
• To assist in the production of System Management documentation and reviews
• Support NPI, product development and 'first off' process approval
• Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
• To assist in the production of System Management documentation and reviews
• Support NPI, product development and 'first off' process approval
• Calibration management / control, inc. liaising with our external provider
• Assist in the implementation of process improvement activities
• Liaising with various stake holders regarding the processing, evaluation and reporting on customer returns.

Key Qualification / Experience Requirements:

• Educated to HNC or equivalent level in an Engineering/Quality related discipline.
• Excellent knowledge and awareness of Quality Management Systems (ISO9001, ISO13485, ISO14001, ISO45001)
• Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
• Ability to conduct audits on Business systems and processes to meet ISO standards
• Ability to prepare, analyse and report quality statistics internally and externally at all levels
• A NEBOSH qualification would be advantageous
• Excellent communication skills, both written and verbal
• An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
• An understanding of electronics or proven electronics experience
• Good MRP knowledge e.g. Javelin, SAP, BaaN etc.

For further details on this opportunity contact Jason Wallis at Service Care Solutions

Job Summary

Temporary until 27 June 2025

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click important-information-for-applicants (north-ayrshire.gov.uk)

This post is based within Ardrossan Academy. Reporting to the Head Teacher, you will provide a range of support to enable children and young people to participate in education and learning. Hours will be worked on a Tuesday.

For more details see the attached Role Profile below.

Before you apply, find out a little bit about us and why we are a Great Place to Work.

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire.gov.uk).

Additional Information

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

PVG (Children)

This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by North Ayrshire Council. Please note, successful candidates will be expected to meet the cost of the relevant PVG check (£59 or £18), which will be deducted in instalments from your wages following commencement of employment. For further information on the PVG Scheme please visit https://www.mygov.scot/organisations/disclosure-scotland/. For further details on North Ayrshire Council’s policy please visit Pre-employment checks (north-ayrshire.gov.uk).

Please note if you are the successful candidate your name and email address will be entered into the Disclosure Scotland PVG system to generate your PVG form which will be issued to your email with an enclosed link to complete.

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

In Building – More than 90% of time spent primarily at a single base or location.

This post has been allocated the workstyle: In Building

More information on our workstyles can be found in our HR Guide - Workstyles (north-ayrshire.gov.uk). If you have any questions on the allocated Workstyle for this post, please ask at interview.

Proud member of the Disability Confident employer scheme

Experienced Support Worker– Kirkcaldy/Glenrothes/Leven

Full Time and Part Time Roles available

£12.00 per hour

When was the last time you had the chance to make a real difference to someone’s life and be there when it really counted?

The role

At Real Life Options we support our service users to live their life the way they choose, we have a strong emphasis on person centred care to enable our service users to live as independently as possible.

You will be supporting individuals with a variety of needs. A typical day would start with a handover from the previous day, following daily planner, helping with finances, personal care, domestic support and medication. A crucial part of the support you provide will be centred on social activities in the local community such as; going to the gym, swimming, cinema, discos, football matches and visiting places of interest.

We are looking for candidates with a minimum of 6 months experience in support worker (or similar) role. Our service users can present challenging behaviour, therefore experience is essential. Candidates should have the ability to follow detailed support plans to ensure a consistent approach. Candidates need to be able to learn different forms of communication and adapt to working with several individuals with varying needs.

Working with the people we support is incredibly rewarding. You will be part of a supportive, responsive and friendly team. There is a huge amount of knowledge and experience in our staff team. We have an attrition rate of less than 10%, which is excellent for the sector and a reflection of what a good place this is to work.

The people we support receive 1:1 and 2:1 throughout the day. Shift patterns are generally 7:00am-3:00pm, 3:00pm-11:00pm and 8:00pm-11:00pm (sleepover shift),

There are also outreach shifts that are anywhere from 3 to 8 hours between the hours of 7:00am – 11:00pm. Staff may also be required to do Waking Nights to cover holidays/ sickness.

.An Enhanced PVG is required for this role. Previous experience is desirable for this position although full training will be provided.

Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives
Mileage paid at a flat rate of £0.35p per mile for the first 10,000 miles per year


We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Proud member of the Disability Confident employer scheme

Support Worker

Salary: £12.00 per hour

Location: Beechwood- Cupar Area North East Fife Services

35 hours contract and relief positions available

Would you like to enjoy going to work and make a positive impact on someone else’s life?

With Real Life Options you have the chance to use your caring, kind and happy nature to support individuals in your community.

About the role:

You would be guiding and supporting individuals with day to day tasks such as: - following a daily planner, helping with financial expenditure, personal care, domestic support and administration of daily medication.

One of the best parts of the role is to spend time in the community. The activities that you will be involved with include going to the gym, swimming and using public transport. You will be continuously encouraging independence and integration in social settings.

Shifts include;

Working days - 8am to 3pm and 3pm to 10pm

Waking nights, sleepovers and weekends - 4am to 11am and 7.30am 2.30pm

Previous experience is desirable for this position although full training will be provided.

An enhanced PVG will be required for this role.

Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme



Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives
Mileage paid at 35p per mile flat rate up to 10,000 per year


We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know

Proud member of the Disability Confident employer scheme

Care Assistant

Kirkcaldy /Burntisland

£12.20 per hour weekdays & £14.85 - £15.82 per hour at weekends, plus 45ppm travel allowance

Experience is preferred for this role

Are you interested in making life better for older people but not have any professional experience or do you have previous care experience? Be that as a Care Assistant working in Care homes, as a Homecarer working in the community or as a Support worker?

You are just the person we are looking for here at Prestige Nursing & Care

Our Kirkcaldy branch are currently recruiting for caring and compassionate full time female carers to join our growing team to support vulnerable people in the community. This role is highly rewarding and will fill you will a huge sense of pride. Here is a little more about the role:

We work on a 4/3 rota basis which provides you with great continuity and a fantastic work/life balance, your rota whilst working with us would look like this:

Our shifts are 7am -2pm & 4pm-10pm

Week 1 - Monday, Tuesday, Saturday and Sunday

Week 2 - Wednesday, Thursday and Friday

We are ideally looking for you to be:

• Empathetic, compassionate and, warm individual
• Reliable, committed and flexible
• Previous Care experience preferred
• 3 months UK experience
• Must live locally and be able to commit to the rota
• A female driver with access to your own vehicle is a requirement- Business Insurance req

Here is just a couple of things you will be doing on a day to day basis

• Assisting with daily living, domestic duties and personal care
• Supporting clients in the community
• Meal preparation and support

If this all sounds like you, please apply now we would love to hear from you

In line with the Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates.

Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early.

* Terms & Conditions apply

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