Role: Support Worker - Connect Home Aspire Service (CHA Service)
Salary: £30,859 per annum
Contract: Fixed term until 31/03/2025
Hours: 37.5 per week
Location: Hackney, with pan London travel
Closing date: 25/11/2024
Interview date: 05/12/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the Connect, Home, & Aspire Service team.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
Thames Reach welcomes applications from people with transferable skills.
You will:
.Provide practical resettlement support for individuals who may have never held a tenancy before, and provide information and advice to individuals around; housing rights and responsibilities, benefits and maximising income, and training and employment.
.Work with both the housing provider and partner agencies to ensure individuals are able to sustain their tenancy and move towards independence in their new homes.
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions, and manage and mitigate risks.
.Identify when individuals are ready to move on from the service and devising move on plans that support people to graduate on form the support service and/or into appropriate independent accommodation.
To succeed as the Support Worker, you will have:
• Experience in providing a flexible and responsive service to people with experience of rough sleeping and homelessness.
• Excellent communication skills with the ability to form and maintain effective working relationships with all partners.
• Commitment to supporting people to achieve the best outcomes as they work towards independence.
• The capability to carry out administrative tasks alongside practical support work, and manage and mitigate risk.
• Strong organisation skills, with the ability to manage conflicting priorities and deadlines.
• Experience in working autonomously as well as part a team.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Natasha Gyseman, Lead Manager at natasha.gyseman@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
