Total 12 Customer Service job vacancies in Grimsby, DN22 2BA

The must haves for this role: 1. At least 1 years experience in an IT/Application Support or Technical Customer Service role. 2. Excellent communication skills. Able to convey technical issues to a non-technical audience. 3. Ability to work under pressure and to deadlines and deliver objectives. 4. Ability to work effectively as part of a team and on your own to achieve service KPIs. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about any questions you may have. Please dont hesitate to call: David Rowe on 0776 876 3270 or email: david.rowe@berkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Interview will be held on 5th Dec 2024

Can you make a difference? Do you enjoy helping people solve problems?


Ifyou’rea motivated individual with a ‘can do’ attitude, strong attention to detail, the ability to work under pressure in a fast-paced support environment, a passion for learning andpossessexcellent communication and customer service skills – then we just might have the perfect opportunity for you.


We believe technology and innovation will drive the way care is delivered in our community, and we are committed to using technology to engage with patients.


We’relooking for someone to join the first line team within our clinical application support service.


Based at our Bath Road office in Reading, the application support deskoperatesfrom 08:00 – 17:00 Monday to Friday, youwillwork a shift pattern to cover this period.


Due to the nature of responsibilities this role is not suitable for remote working. Some hybrid working may be possible upon completion of induction. 


This isa great opportunityfor a junior IT analyst or administrator to gain experience and grow within a forward-thinking organisation

• Working harmoniously,effectivelyand efficiently within a team and as part of a wider service delivery function.

• Takingand resolvingcalls from users with clinical applicationissues.

• Providingasmartcard registration and support service.

• Providing support to customers via telephone, email, MS Teams and in person.

• Ensuring all issues are logged on the support desk system with detailed andaccurateinformation.

• Escalating complex issues to the System Admin team.


Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The “must haves” for this role:


1.At least 1year’s experiencein an IT/Application Support or Technical Customer Service role.


2.Excellent communication skills. Able to convey technical issues to a non-technical audience.


3.Ability to work under pressure and to deadlines and deliverobjectives.


4.Ability to work effectively as part of a team and onyourown to achieve service KPIs.


For further information about the role, please see attached job description and person specification.


We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.


We’recommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.


We welcome a conversation about any questions you may have. Pleasedon’thesitate to call: David Rowe on0776 876 3270or email: david.rowe@berkshire.nhs.ukwho’llbe delighted to help.


Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.



This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

Administration Officer - Ministry of Justice

Location: Grimsby, DN31

Pay: £11.59 per hour increases to £11.88 after 12 weeks in assignment

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system. To do so your duties will include but not be limited to:

• Preparing papers and files for court, tribunals, hearings and meetings.
• Producing court/tribunal documents.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Booking, preparing and organising meeting rooms.
• Preparing meeting agenda, joining instructions and handouts.
• Resulting courts accurately, interpreting accurately the information required on a court file

You will also support in clerking the courtroom, which will involve:

• Assisting the judge and managing the courtroom, ensuring it runs smoothly and that everyone is in the right place at the right time.
• Implementing any updates and informing the judge.
• Speaking aloud in the courtroom and acting as liaison between jury and judge.
• Sitting beside the judge and using computers to change slides or show evidence as needed.
• Preparing all the case papers for the judge to make sure they are fully prepared for court.

Once trained it will be expected that you work across both of the Grimsby sites, these are only about a 5-minute walk apart.

We anticipate a large volume of applicants so if you have not been contacted directly within 7-14 days please presume you have been unsuccessful.

What's in this for you?

Applying for the Administration Officer role with the Ministry of Justice offers a compelling opportunity to be at the heart of the justice system's daily operations. As an integral part of the ministry, you will be instrumental in ensuring administrative efficiency, maintaining meticulous records, and supporting the coordination of essential functions.

This position provides a unique chance to contribute to the delivery of justice, fostering a sense of responsibility and civic duty. Working in a dynamic environment, you will gain valuable experience in administrative processes specific to the legal sector.

If you are detail-oriented, possess strong organisational skills, and are eager to play a vital role in upholding the principles of justice, applying for this position is a meaningful step towards contributing to the core functions of the Ministry of Justice.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Manpower are currently recruiting for an experienced receptionist/ administrator for a temporary position based in Grimsby.

The roles working hours are 9am-5pm, Mon - Thurs and 9am-4pm on Fridays.

This role requires an experienced receptionist for all daily admin duties, answering phones and the greeting clients in the office so you must hold excellent people skills, phone manners and a clear communicator. Experience in IT, using different systems and attention to detail are also non-negotiables.

Qualifications are advantageous and the role could be a temporary to permanent position in the future, for the right candidate.

Please submit your CV or for further information or please give the office a call on 01472 361616.

The Offender Health Care Group is one of the largest and most successful providers of prison healthcare in the UK. The Care Group provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire. The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison. To lead effective healthcare services for prisoners which deliver against required standards, e.g. Key Performance Indicators, Prison Health Performance Quality Indicators , CQC and HMIP.. To demonstrate innovative practice whilst maintaining clinical efficacy, enabling the service to compete as provider of choice to local commissioners. You will need to have a valid RGN Qualification and be registered with the NMC. You should also be flexible, adaptable and have good IT skills.Ideally you will have prior experience of working within a range of healthcare environments .

Creative Support is a thriving and progressive national charity, with a passion for delivering high quality, person centred and meaningful services which promote the personal development of the people who use our services.




We are looking for a warm, approachable and motivated person to work alongside our Service Manager and Community Links and Assessment Co-ordinator to provide an outcome-focused support service for people over the age of 18 who are identified as needing housing relating support to enable them to benefit from:




Improved mental health
Tenancy sustainment
Maximisation of independent living skills
Improved engagement with the landlord/accommodation providers
Better money management/debt and arrears reduction
Improved safety within the home e.g. reduction in hoarding and safer living conditions
Reduced homelessness and threat of homelessness
Better management of substance misuse issues
Access Volunteering opportunities with Tier 0 and outside of the service




You will provide advice and guidance as to the range of possible housing and support options including support to access and engage with these services. You will sign post to other services that may also be able to aid in meeting their support needs.




In return, Creative Support offers a wide range of employee benefits, specialised training through its internal training department and the dedicated Dudley Management Team who will support you to develop within your role.




Vacancy Reference Number: 72830

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Join Cera as a Care Assistant inTighabruaich and the wider Cowal area. We're offering a £250 joining bonus* to new members of the team. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants that drive to support our clients at home. We have work available in Tighnabruaich, Colintraive, Dunoon, Strachur, St Catherines, Cairndow, Inveraray and surrounding areas.

For this role you will require a driving licence and access to a vehicle for work. We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available after probation period for those with flexible availability

- Enhanced bank holiday rate

- Holiday pay and pension scheme

- Free PVG, company mobile phone and uniform provided

- Paid mileage between visits @ 35p a mile

- Travel time paid at £12 per hour

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including SVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a PVG check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

^In Scotland, all care staff are required to register with the Scottish Social Services Council (SSSC), the regulator for the social service workforce in Scotland. You must maintain your registration with SSSC and ensure your annual renewal is completed. You must also work towards your SVQ2 which Cera will fund however, there will be an SVQ registration fee which will be payable by the employee.

*Joining bonus paid after successfully passing probation.

Management of reception and general administrative support the post holder will be pivotal in ensuring delivery of an excellent front of house reception/telephone service. The post-holder will assist in ensuring the service experienced is positive and service user confidentiality is maintained at all times. Treat all visitors i.e. service users, families/carers, colleagues and all visitors with respect, dignity, courtesy and in accordance with Navigo Values. The post-holder will be responsible for maintaining up to date knowledge on Navigo policies, process and procedures and working within these at all times. The post-holder will assist in administrative duties under direction from Senior Administration staff within the provision of team requirements. The post-holder will undertake relevant duties required from time to time as requested by Management which correspond to the general character of the post and is commensurate with the level of responsibility. The post holder will use the clinical database system of the organisation

Job title: Receptionist

Pay rate: £14.43 an hour

Location: Grimsby, DN31 area

Contract: Temporary, cover work, 12noon to 6pm, start 04/11/2024

Responsibilities:

• Meeting and greeting visitors
• Support the setup of meeting rooms, conference areas, and special events as needed
• Report and address minor maintenance issues such as changing light bulbs, fixing leaks, or assisting with office equipment
• Communicate effectively with other staff members to address any specific cleaning or maintenance needs

If this sounds of interest to you, submit your latest CV today! Thanks, Louis at Randstad CPE Leeds.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Duties include:- To be aware of and familiar with all appropriate Hospital policies and procedures. To be aware of and maintain high standards of infection control by following appropriate policies and procedures. Participate in providing optimum patient care under the direction and supervision of a registered nurse or ODP and raise any issues of concern. To be familiar with all aspects of outsourcing instruments / trays following appropriate training. Assist the theatre team practitioners in ensuring the theatre environment remains clean and tidy by following Departmental E-learning protocols. Maintain both written and electronic records and report any concerns to all relevant personnel. Assist in the maintenance and control levels of surgical supplies. Participate in quality assurance initiatives and audits as required. Escorting patients from the ward to theatre. Key Accountabilities Include: Ensure any accidents/incidents are reported and recorded according to hospital policy/procedure Ensure that the theatre department is clean and tidy at all times Assist Nursing staff in putting out of instruments for the following days Operating List. Attend infection control updates and be a link person for the department. Ensure all documentation is completed correctly and available for audit purposes. To ensure compliance to all local/corporate policies and procedures, noting the absolute requirement to adhere to infection control policy and procedure and to ensure that all other hospital personnel fulfil their contractual obligation, by escalating failures to do so to a line manager.