Total 14 Customer Service job vacancies in Groton Submarine Base, Connecticut

• You will prepare correspondence ensuring it is properly formatted and grammatically correct.
• You will prepare performance evaluations and fitness reports for all staff to ensure all reports are properly formatted, grammatically, correct and dispatched within the required timeframes.
• You will maintain office files in subject and chronological order.
• You will access the government travel card information system to monitor transactions of travel card recipient's garnishment of accounts due to delinquency of payment and identify delinquent accounts.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Prepares study plans for scientific experiments, using the scientist's hypothesis; attends to all the technical/administrative concerns.
• Develops the data required; refines, verifies, justifies, and organizes the data; analyzes and evaluates findings; and writes-up results for review.
• Conducts tests and analyses of studies and evaluations of data on plant pests detected domestically or intercepted at ports of entry from all parts of the world.
• Collects and manages data, evaluates and analyzes data pertaining to risk, diagnosis, mitigation, rearing, control, treatment and quarantine status.
• Manages plant and/or pest samples and resulting data, including receipt, storage, processing, photographing, and archiving while following procedures to ensure sample integrity and custody.

• Development of new supply and maintenance concepts for new items and logistical support to CONUS, overseas commands, and foreign countries.
• Formulate broad policies and objectives for execution of supply, maintenance, and training programs by supporting installations in support of research, development, procurement, and production and fielding activities of the PdM Office.
• Make decisions and recommendations concerning all but the most highly controversial issues involving top policy matters requiring joint concurrence or approval of other functional areas.
• Provide weapon system product support subject matter expertise to the Program Manager for the execution of the Program Managers duties as the Total Life-Cycle Systems Manager.
• Provides direction and implementing policy for progressive personnel management of subordinate staff.

***THIS IS A TITLE 5 EXCEPTED NATIONAL GUARD POSITION***

The primary purpose of this position is: To serve as a Firefighter (Hazardous Materials Technician-Basic Life Support) assigned to a crew engaged in airfield and structural firefighting and crash-rescue operations. Drives and operates firefighting vehicles of significant complexity to respond to the presence or potential releases of hazardous materials (HAZMAT), for the purpose of stopping or controlling the release, and to conduct performance of non-invasive emergency medical procedures.

1. Performs hazard and risk assessment and conducts a complete incident analysis. Conducts immediate incident surveys to completely identify materials involved, determines specific HAZMAT that have been released, analyzes surrounding conditions to identify the materials and containers involved; predicts behavior of a material and/or container and recommends mitigation actions.

2. Performs Basic Life Support. Initiates established medical protocols in providing basic life support.

3. Drives and operates firefighting vehicles, such as pumpers, aerial ladder trucks, and Airport Rescue Fire Fighting (ARFF) vehicles. Drives to the scene of the fire following a predetermined route or selecting an alternate when necessary and positions vehicle considering factors, such as wind direction, sources of water, hazards from falling structures, location of armament on aircraft, etc.

4. Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great. Performs work at airfields handling aircraft (e.g., fighters, bombers, cargo, passenger) carrying large volumes of fuel, conventional and sometimes nuclear weapons, or highly flammable or explosive cargo; or handling a large number of air moves, or a moderate number involving pilot training, or other air moves with high crash or fire potential.

5. Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities. Performs structural firefighting duties at facilities which may be engaged in the production, storage, and testing of fuels, explosives, gases, or other chemicals and materials which are capable of producing extensive and hazardous toxicological, biological, or radiological products.

6. Maintains firefighting equipment and fire station facilities. Performs functional tests and inspections. Performs preventive maintenance on equipment and housekeeping duties associated with assigned facilities.

Performs other duties as assigned.

* The above duty description doesn't contain all details of the official position description.*

• Present essential substance abuse program services to staff, highlighting support strategies.
• Monitor substance abuse report requirements and ensure they are submitted by the appropriate deadline to maintain compliance.
• Support management with monitoring different substance abuse programs to identify needs.
• Provide administrative support such as writing letters, Power Point presentations, and Excel spreadsheets to support office operations.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Provides scientific leadership in qualitative and quantitative analyses in support of the management of invasive species, including arthropods, diseases and other plant pests.
• Determines from a scientific standpoint, the likelihood of invasion, establishment, and movement of quarantine-significant exotic pests in the United States.
• Obtains, validates, and analyzes data related to pest identification and diagnostics.
• Develops methods of detection and inspection including scientific and statistically sound sampling procedures for survey of quarantine-significant pests.
• Estimates spatially dependent probabilities of presence or absence of pests using multivariate statistical analysis of sampling data and factors associated with infestation.
• Reviews work plans, research proposals, experimental plans, manuscripts, and proposed PPQ protocols to ensure that procedures are statistically valid and meaningful.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Primary Care Physician
Duties include but are not limited to:

• Assesses the needs of and plans intervention for individuals/families;
• Facilitates the delivery of primary, acute and chronic health care;
• Assists individuals/families achieve optimal levels of health through collaboration with medical and health care professionals;
• Exercises medical decision-making and provides a broad range of diagnostic and therapeutic services for a specific group of patients;
• Exhibits leadership in initiating changes in patient care programs based on current concepts and findings from research and/or studies;
• Involved in direct patient care, patient and family teaching, staff education and multidisciplinary consultations and collaborations.
• Participates in education of PA students, NP, Residents, Medical Students, interns
• Supervise mid-level practitioners as assigned.
• Consistently demonstrates expertise in diagnosing and treating seriously ill multi-symptomatic patients;
• Serves as a resource person for standards development in health care in the area of quality improvement concerns;

The purpose of this position is to serve as a Supervisory Medical Support Assistant at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides supervisory administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Planning, organizing, and directing the work of lower medical support assistants.
• Establishing work priorities, identifying developmental training needs of employees and provides or arranges for training when required.
• Working closely with management to identify and develop training which meets the needs of the MSA and administrative/clinical data capture requirements.
• Reviewing work produced and analyzes weekly reports to evaluate production and takes appropriate action to resolve backlogs, scheduling errors, ICB Capture, EARR Review and Pre-Registration Data.
• Conducting regular staff meetings with the medical support assistants to update them on policy changes and new procedures.
• Attending required section meetings and other meetings throughout the facility as deemed appropriate.
• Serving on workgroups and/or committees as deemed appropriate.
• Assisting in audits or studies relating to the clinical setting.
• Acting as liaison with the Medical Support Assistants, Medical staff, Nursing staff and other services offering expert advice on administrative details and procedures relative to areas and will evaluate problematic areas and present findings to management and respective Service Line designees for corrective action.
• Performing work involving collection, compilation, and/or tracking of data and statistical information in support of several VA, VISN, and local programs (i.e. Advanced Clinic Access Procedures, Electronic Waiting List, KIOSKs, Missed Opportunities, Consultation Management, Encounter Actions, Clinic Profile management and utilization and Patient Reminder Phone calls).
• Assisting in the planning, review, and reporting of data.
• Establishing protocols and coordinates incoming data from a variety of sources.
• Performing a basic analysis of the data and generates a variety or reports.

• This is not an AFGE or NAGE Bargaining Unit position.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.

The purpose of this position is to serve as an Medical Support Assistant (Advanced) at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Stocks basic office supplies for the clinic.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement
• These are AFGE and NAGE Bargaining Unit positions.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.
• There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.

The purpose of this position is to serve as an Medical Support Assistant (Advanced) at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Stocks basic office supplies for the clinic.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement
• These are AFGE and NAGE Bargaining Unit positions.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.
• There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.

• Serves as the clinic Veterinarian performing wellness appointments on a population of privately-owned animals and advising owners on proper immunizations and disease prevention.
• Examine animals, treat diseases and injuries, conduct surgeries. Perform administrative duties such as maintaining legal medical health records.
• Collect body tissue, feces, blood, urine, and other body fluids for examination and diagnostic testing.
• Performs and interprets laboratory findings. Issues health certificates.
• Provides direction and oversight to Animal Health Assistants with regards to veterinary nursing skills, veterinary medical standards, and animal care.

• You will relay critical information to staff members, management, or external customers via telephone or in person.
• You will research rules, regulations, and procedures to resolve questions or issues.
• You will process travel vouchers in accordance with Joint Travel Regulations (JTR).
• You will prepare and assemble background material to include historical reports, pertinent regulations and directives, mission, and functional statements and SOPs for inclusion in correspondence.

About Us

Teaching Assistants and Communication Support Workers (CSW) are an essential part of the educational team working with children and young people who are deaf in Oxfordshire educational settings. TA/CSWs work in the Deaf and Hearing Support Resource Bases at New Marston Primary School and The Cherwell School (secondary), and with post-16 students who have a sensory impairment (deafness or vision impairment) in the Colleges of Further Education in Oxfordshire with a base at City of Oxford College.

*the terms deaf/deafness refer to all levels and types of hearing loss

About the Role

We are seeking Teaching Assistants or Communication Support Workers with a calm, encouraging and positive manner to work with deaf children and young people in the Deaf and Hearing Support Resource Bases at New Marston Primary School, Cherwell School in Oxford or City of Oxford College. No previous knowledge of working with deaf pupils is required.

The deaf pupils supported by the base have a range of communication modes and learning styles.Some speak and listen as their primary mode of communication, some use sign language together with speaking and listening, and some are British Sign Language users.

There are good public transport links and parking is also available.

The role is permanent and is term time only (39 weeks per year).

About you

You will have the ability to communicate sensitively and appropriately with children, young people, families, and colleagues.You work positively as part of a team but also feel confident to work independently and take initiative when needed.

You have a good level of basic education (e.g. Grade 4 or above in GCSE Maths and English or equivalent) or equivalent professional experience.

Working closely with specialist Teachers of Deaf Children and Young People (ToDs), mainstream staff and other professionals to improve outcomes, your aim will be to enable access to the curriculum and to facilitate full inclusion for the pupils you work with.

Ideally, you will have experience of working with children and young people with SEN or disability, but training will be given.We are particularly interested if you have a qualification in communicating with deaf people (preferably Level 2 CACDP or above, or a level of fluency in BSL at a comparable stage). If you have an interest in learning sign language, this role offers opportunities to develop these skills.

You will have excellent communication and interpersonal skills and be resilient, creative, and adaptable.

No previous knowledge of working with deaf pupils is required but would be an advantage.A passion for working with children and young people to make a difference and improve their access to learning is essential.

Rewards and benefits

• The role is term time only (39 weeks per year) with 5.64 holiday weeks paid (i.e. 44.64 paid weeks per year)
• Employee Assistance Programme including access to health and wellbeingsupport
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Local and national discounts for shopping and travel
• Great learning and development opportunities tosupport your ongoing development

Does this sound like you? Would you like to know more?

For an informal discussion about the role, please contact Becky Roberts, Area Team Manager, 07770 588817 or rebecca.roberts@oxfordshire.gov.uk

You are also most welcome visit any of the bases, meet our friendly and caring team, and the children we support, before you apply.

Ourcommitment to Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to Guaranteed Interview Schemes

As a DisabilityConfident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM ArmedForces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

Proud member of the Disability Confident employer scheme