Total 247 Customer Service job vacancies in Guildford, GU3 3FF

Join A Friendly Team and Train to become a Teacher at an Outstanding School!

Are you eager to make a difference in the lives of autistic children?

This Ofsted 'Outstanding' day school for children aged 4-19 is seeking enthusiastic and motivated Teaching Assistants, Learning Support Assistants, and Nursery Workers to become part of their vibrant teaching support team.

What's On Offer:

• Comprehensive Training and Qualifications: Access funded opportunities in SEN education, gaining valuable experience with children of various ages and abilities.
• Innovative Teaching Strategies: Use behaviour-driven teaching methods to promote positive outcomes and development for our pupils.
• Small Class Sizes: Engage in individual and group sessions to design, plan, and deliver lessons that encourage learning and social-emotional growth.

Compensation and Benefits:

• Competitive Salary: Starting at £23,000 per annum with regular salary progression based on training completion.
• Joining Bonus: Receive a £1,000 bonus upon starting.
• Working Hours: Full-time: 36.75 hours per week (Mon, Wed, Thurs 08:45am - 04:45pm, Tues 08:45am - 05:30pm, Fri 08:45am - 04:30pm). Part-time options available (must include Tuesday).
• Generous Holiday: 56 days school holiday plus Bank Holidays (effective from 01/09/2024).

Your Role:

• Teaching and Support: Implement individualised curriculum's, plan and deliver lessons focusing on communication and life skills.
• Behavioural Support: Use theory-based interventions to improve the quality of life for our pupils.
• Personal Care: Encourage and assist pupils in maintaining hygiene standards.
• Progress Monitoring: Ensure teaching methods are effective and tailored to each child's needs.
• Additional Duties: Assist with break time supervision and support activities like playground and snack time.

Why Choose This School?

• Career Growth: Opportunities to advance to senior roles such as Lead Teacher and Class Supervisor.
• Skill Development: Additional roles like Mental Health First Aider, School Council Representative, and Pupil Behaviour Support.
• Multidisciplinary Team: Collaborate with behaviour analysts, teachers, speech & language therapists, and occupational therapists.
• Well-being Facilities: Emphasis on staff well-being and support.
• Pension Scheme: Secure your future with their pension plan.
• Term-Time Working: Enjoy term-time only working arrangements.
• Funded Training Pathways: Explore a variety of Education & Childcare courses and qualifications, including specialised behaviour analysis certifications.

Training and Qualifications:

• Education & Childcare Courses: RQF CACHE Level 2, 3 & 4 in Early Years, Learning Difficulties, and Teaching & Learning.
• Behaviour Analysis Qualifications: Teaching Ranks, Registered Behaviour Technician (RBT), Board Certified Behaviour Analyst (BCBA), UK Society for Behavior Analysis (UKBA(cert)).
• Advanced Degrees: Pursue a Master's in High Incidence & Disabilities worth up to £13,000.
• Regular Training: Ongoing training in Safeguarding, Emergency Medication, Behaviour Management, Personal Care, Autism, and more.

What They're Looking For:

• Experience: Professional, personal, or voluntary experience working with children and disabilities.
• Qualifications: Minimum Grade C/4 GCSE in English Language & Maths or equivalent.
• Skills: Comfortable working with children who exhibit challenging behaviour and providing personal/intimate care when needed.
• Composure: Ability to remain calm in high-pressure situations.

Join this school and embark on a rewarding career in SEN education! Your enthusiasm and dedication can significantly impact the lives of these pupils. Apply today or call Paul Hirchfield for more information on 01293 527416.

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Bank Kitchen Assistant is so important. Providing cover for any planned or unplanned absences, you'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents and enhance their hospitality experience. ABOUT YOUWhen you join us as a Bank Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach, and flexible when it comes to your work patterns. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take catering seriously and even run a fiercely-contested annual Barchester Hospitality Awards. If you do well in this role it could lead to a permanent one. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs an Activities Lead at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will be computer literate and able to work closely with our community engagement team to create community links and showcase our Home, you will also be responsible for updating the homes social media platforms. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as an Activities Lead. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Group Learning Support is our largest provision across the group, with a wider team of 300+ staff members all playing a critical part to our students that require educational support throughout their learning journey.Job title: Student Support AssistantSalary: up to £13.02phContract type: FTC (until July 2025)Location: Guildford collegeBenefits: Term time only, Part time and Full-time opportunities available, Access to Learning Support Essentials training courseOur centres are open from 8.30am – 5pm Monday to Friday and therefore we expect our staff to be available to commit to these working hours over a minimum of 3 days per week.The Role: Student Support Assistants Our Student Support Assistants make a difference in the lives of our students with SEN by enabling them to reach their full educational potential. Our tailored pathway programmes, including GCSEs, Life Skills, and A-levels, ensure that all students can overcome barriers to learning and achieve their full potential. Student Support Assistants act as role models, adopting our learning philosophy, values and learning techniques to enable our students to progress throughout their course.Staff at Guildford College work with young adults aged 16-19 years who are enrolled on a variety of academic and vocational courses and are studying at all levels, from entry qualifications to Level 3. Where necessary you may be required to support students with personal care needs from time to time as well as positive behaviour management adopting a tailored approach to the individual student.There are fantastic working spaces, including specialist workshops and salons for students. Students come to an FE College like Guildford because they want to learn in a more practical way – they want to be active learners with real life applications and a clear focus on developing skills for the workplace or higher education.Staff who support learners at Guildford College are integral to the ultimate success of learners. It is a great place to work if you have a desire to share your skills and knowledge with students.What do you need to be a successful Student Support Assistants at Activate Learning?Strong communication skills to collaborate with tutors and ensure the effective delivery of further education programs, as well as to work efficiently within a coordination team.Ability to work independently and as part of a team.Flexibility and adaptability.A creative and innovative approach to motivating learners and providing support.Patience, empathy, and a genuine desire to assist students with diverse learning needs.While previous experience as a teaching assistant and supporting individuals with SEN is beneficial, it is not mandatory.Experience in providing personal care and manual handling, or a willingness to undergo training.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Activate Learning Group Employee Benefits:Here are some of our benefits: Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for AL staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work with us/wellbeing and benefits page. Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.

Group Learning Support is our largest provision across the group, with a wider team of 300+ staff members all playing a critical part to our students that require educational support throughout their learning journey.Job title: Student Support AssistantSalary: up to £13.02phContract type: FTC (until July 2025)Location: Merrist Wood collegeBenefits: Term time only, Part time and Full-time opportunities available, Access to Learning Support Essentials training courseOur centres are open from 8.30am – 5pm Monday to Friday and therefore we expect our staff to be available to commit to these working hours over a minimum of 3 days per week.Activate Learning promotes independence to enable learners to leave the college ready for the world of work or further study. The learners at our Merrist Wood College are mainly undertaking courses at levels 1-3 in areas such as agriculture, horticulture, animal care, countryside and environment, horse management, forestry and arboriculture, landscaping, public services, and football coaching.The Role: Student Support Assistant As a Student Support Assistant at Merrist Wood, you will be open to supporting students in a variety of settings, from classrooms, to stables, to animal enclosures, to the tractor driving area, to ditches in the woods, including the possibility of being outside in all weathers. You should be prepared for a day that could include English or maths lessons, assisting with lambing, and learning about plant species. Patience, flexibility, teamwork, and a good sense of humour are key attributes for our Student Support Assistants.As a Student Support Assistant, you'll be supporting young adults aged 16-19 years across a range of courses and be responsible for their wellbeing. No two days will be the same!You'll be participating in timetabled activities and providing support to our learners to ensure they are reaching their full academic potential. With your strong communication skills, you'll establish good working relationships with learners to enable the learner to build and develop their confidence and motivation.Where necessary you may be required to support students with personal care needs from time to time as well as positive behaviour management adopting a tailored approach to the individual student.As part of the college team, you'll be assisting the tutor and learner to ensure that the learning is appropriate to meet their needs. You'll be joining a committed team who are student-focused and provide high-quality learner support across the collegeWhat do you need to be a successful Student Support Assistant at Activate Learning?Strong communication skills to collaborate with tutors and ensure the effective delivery of further education programs, as well as to work efficiently within a coordination team.Ability to work independently and as part of a team.Flexibility and adaptability.A creative and innovative approach to motivating learners and providing support.Patience, empathy, and a genuine desire to assist students with diverse learning needs.While previous experience as a teaching assistant and supporting individuals with SEN is beneficial, it is not mandatory.Experience in providing personal care and manual handling, or a willingness to undergo training.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Activate Learning Group Employee Benefits:Here are some of our benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for AL staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work with us/wellbeing and benefits page.Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.

We are seeking a compassionate and dedicated Community Support Worker to provide exceptional support and assistance to our Service Users.

As a Community Support Worker, you will play a crucial role in enhancing the quality of life for individuals who require specialized care and support. Your primary responsibility will be to promote independence, dignity, and well-being among the service users in your care, ensuring their physical, emotional, and social needs are met.

Responsibilities:

Provide person-centered care
Assist with daily living activities
Promote independence
Monitor health and well-being
Emotional and social support
Implement care plans
Safeguarding
Participate in training and development
Qualifications and Requirements:

Compassion, empathy, and patience to support individuals with diverse needs and challenges.
Excellent communication skills, both verbal and written, to effectively interact with individuals, their families, and a multi-disciplinary team.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic care environment.
Benefits

20% discount on on in house Café food at any time
Mileage and Travel paid
Casual Dress
No Nights!
Employee reward schemes including the ability to win a free holiday.
Discounts for shops, restaurants and more
Small teams with dedicated manager to support you all the way
No experience needed as full training will be provided.
Company mobile phone and any other equipment supplied free of charge.
About Us

County Care is a specialist provider that offers a wide range of tailored support services for people living with learning disabilities and autism. At County Care we believe independence is key to leading a full life. Our goal is to help all our clients achieve their goals.

We will work with you to help you become an excellent care assistant - providing the tools and training needed to do a great job.

Please take a look at our County Care video to get to know us a little better

https://www.countycare.co.uk/videos

Apply now to contribute to their empowerment, growth, and overall quality of life

Hours:

In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch.

Salary:

£27,700 Per Annum plus Area Allowance £5,200 Per Annum

Closing Date:

Fri, 15 Nov 2024

We are recruiting for a Customer Relationship Consultant within Guildford branch.

Salary banding: £24,950 - £30,500 depending on experience

You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.

Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products, and services that we offer. You will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through.

Together, you can help us build a better Society.

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

Branch Life

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via the telephone and our contact centre. We can support all our customers calls from our branches via our telephony system. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

What Is In It For You?

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme: on average our Customer Relationship Consultants received an on-target bonus of 8% dependent onpersonal and company performance. This means you could receive a possible £1972 per annum.

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.

• Acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers.

• Conducting ‘My Review’ customer appointments face to face, virtually or by telephone.

• Proactively contacting our customers over the phone to identify and discuss their needs.

• Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.

• Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.

• Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.

What Do We Need From You?

• Passion about delivering exceptional customer service and challenge themselves to go the extra mile for colleagues and customers, to help us grow and achieve our business objectives.

• Have previous experience of working in a customer service or sales environment whether that be face to face, telephony or Financial Services environment is beneficial.

• Enjoy meeting new people and engaging in purposeful conversation

• Work well with others, with a ‘one-team’ mindset across multiple channels.

• Are effective communicators with the ability to influence different audiences using suitable channels for achieving clear outcomes.

• React fast when the day gets busy and handle a wide variety of different customers – with excellent time management

• Are open to a broad range of activities even if outside of standard expectations

• Are able to grow, adapt and change accommodating business needs and priorities

** Event Support Administrator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

• Salary £27k-£30k
• Start Date: Jan 2025
• Based in Guildford, Surrey
• Hybrid Working: 2 days WFH, 3 days on office

Our client based in Guildford is seeking an experienced Event Support Administrator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid. You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

• Managing and resolving exhibitor queries efficiently via email and telephone
• Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)
• Keeping the exhibitor manual up to date with important event information
• Creating visa letters for international exhibitors
• Support any remaining new exhibitor onboarding
• Data gathering & preparation for event preview and show guide
• Data collection for content programme
• Exhibitor Training & Support of the event app
• Tracking exhibitor marketing activity
• Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing
• Support Customer Success Manager with Sales Partner attendance & co-ordination

Requirements

• Excellent communication internally and externally
• Excellent relationship management with clients
• Excellent telephone manner
• Highly organised
• Good attention to detail
• Proficient in MS Office and use of CRM systems
• Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.