Total 1,219 Customer Service job vacancies in Guildford, Surrey, GU1 3AA

We have an excellent opportunity to join our expanding team in Surrey. Our service users are looking for Support Worker's who are kind, compassionate and provide them with companionship, care and support. This can be in the comfort of our service users’ homes or out and about in the community.

If you have experience, then great, but if you don’t just bring your natural qualities and we’ll provide the training you need to thrive. Working in adult social care gives you the chance to build on the skills you have and learn new ones.

Responsibilities:

There are very few roles where can go on fun days out, talking to people, laughing and making them smile, and the opportunity to make a huge impact in someone’s life. So many service users have come to us with very little independence, and with the support of our staff they have made a huge life changing development and have grown in confidence dramatically, and this has improved their life for the good.

Requirements:

No Previous experience required. Full paid training will be given
Excellent communication and interpersonal skills, Empathy and patience
Ability to work independently as well as part of a team
Basic IT skills and ability to maintain and record accurate records
Valid driver's licence and access to reliable transportation
Weekends and evenings to be worked on a shift basis
Benefits:

Opportunity to learn skills to progress (80% of our managers started as Support Workers!)
Sense of Purpose
Social Interaction
Community Engagement
Personal Growth
20% discount on in house Café food at any time
Discounted Gym Membership
Casual Dress, Employee reward and discount schemes
Company equipment supplied free of charge.
Salary: Up to £11.90 plus paid mileage and paid travel time

About Us

County Care is a specialist support provider. At County Care we believe independence is key to leading a full life. Our goal is to help all our clients achieve their goals.

We will work with you to help you become an amazing carer - providing the tools and training needed to do a great job.

Please take a look at our County Care video to get to know us a little better

https://www.countycare.co.uk/videos

We are seeking a compassionate and dedicated Community Support Worker to provide exceptional support and assistance to our Service Users.

As a Community Support Worker, you will play a crucial role in enhancing the quality of life for individuals who require specialized care and support. Your primary responsibility will be to promote independence, dignity, and well-being among the service users in your care, ensuring their physical, emotional, and social needs are met.

Responsibilities:

Provide person-centered care
Assist with daily living activities
Promote independence
Monitor health and well-being
Emotional and social support
Implement care plans
Safeguarding
Participate in training and development
Qualifications and Requirements:

Compassion, empathy, and patience to support individuals with diverse needs and challenges.
Excellent communication skills, both verbal and written, to effectively interact with individuals, their families, and a multi-disciplinary team.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic care environment.
Benefits

20% discount on on in house Café food at any time
Mileage and Travel paid
Casual Dress
No Nights!
Employee reward schemes including the ability to win a free holiday.
Discounts for shops, restaurants and more
Small teams with dedicated manager to support you all the way
No experience needed as full training will be provided.
Company mobile phone and any other equipment supplied free of charge.
About Us

County Care is a specialist provider that offers a wide range of tailored support services for people living with learning disabilities and autism. At County Care we believe independence is key to leading a full life. Our goal is to help all our clients achieve their goals.

We will work with you to help you become an excellent care assistant - providing the tools and training needed to do a great job.

Please take a look at our County Care video to get to know us a little better

https://www.countycare.co.uk/videos

Apply now to contribute to their empowerment, growth, and overall quality of life

We are seeking a compassionate and dedicated Support Worker to provide exceptional support and assistance to our Service Users.

As a Support Worker, you will play a crucial role in enhancing the quality of life for individuals who require specialized care and support. Your primary responsibility will be to promote independence, dignity, and well-being among the service users in your care, ensuring their physical, emotional, and social needs are met.

Responsibilities:

Provide person-centered care
Assist with daily living activities
Promote independence
Monitor health and well-being
Emotional and social support
Implement care plans
Safeguarding
Participate in training and development
Qualifications and Requirements:

Compassion, empathy, and patience to support individuals with diverse needs and challenges.
Excellent communication skills, to effectively interact with individuals, their families, and a multi-disciplinary team.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic care environment.
Benefits

20% discount on on in house Café food at any time
Mileage and Travel paid
Casual Dress
No Nights!
Employee reward schemes including the ability to win a free holiday.
Discounts for shops, restaurants and more
Small teams with dedicated manager to support you all the way
No experience needed as full training will be provided.
Company mobile phone and any other equipment supplied free of charge.
About Us

County Care is a specialist provider that offers a wide range of tailored support services for people living with learning disabilities and autism. At County Care we believe independence is key to leading a full life. Our goal is to help all our clients achieve their goals.

We will work with you to help you become an excellent care assistant - providing the tools and training needed to do a great job.

Please take a look at our County Care video to get to know us a little better

https://www.countycare.co.uk/videos

Apply now to contribute to their empowerment, growth, and overall quality of life

Do you like the sound of supporting young adults with learning difficulties in our day centre near Horley?

If so, we have an exciting opportunity you could be perfect for!

You’ll Be Great If…

You are compassionate, kind and patient
You are happy to undertake training to help you in your role
You enjoy meeting and interacting with people and getting out and about
You have the willingness to share your knowledge and enthusiasm for what you do
Benefits

20% discount on on in house Café food at any time
Discounted Gym Membership
Mileage and Travel paid
Casual Dress
No Nights!
Employee reward schemes including the ability to win a free holiday.
Discounts for shops, restaurants and more
Small teams with dedicated manager to support you all the way
No experience needed as full training will be provided.
Company mobile phone and any other equipment supplied free of charge.
About Us

County Care is a leading specialist support provider across Hampshire, Surrey and Lincolnshire; working closely with the local County Councils that offers a wide range of tailored support services for people living with learning disabilities and autism.

At County Care we believe independence is key to leading a full life. Our goal is to help all our clients achieve their goals.

We will work with you to help you become an amazing carer - providing the tools and training needed to do a great job.

Please take a look at our County Care video to get to know us a little better

https://www.countycare.co.uk/videos

Are you looking to work in more than just a standard Café, serving pastries and coffee?

Do you like the sound of leading and teaching an enthusiastic team of young adults with learning difficulties how to work within a café environment?

Have you got what it takes to create a warm and welcoming café environment and working culture?

If so, we have an exciting opportunity you could be perfect for!

You’ll Be Great If…

You have experience working in a Catering related role.
You have experience managing Stock control.
You are creative and will be happy to ensure that the café is always decorated for the different holidays and celebrations.
You enjoy meeting and interacting with new and different people daily.
You have the willingness to share your knowledge and enthusiasm for what you do.
You have the ability to work as part of a Food and Beverage Team.
Benefits

20% discount on on in house Café food at any time
Discounted Gym Membership
Mileage and Travel paid
Casual Dress
No Nights!
Employee reward schemes including the ability to win a free holiday.
Discounts for shops, restaurants and more
Small teams with dedicated manager to support you all the way
No experience needed as full training will be provided.
Company mobile phone and any other equipment supplied free of charge.
About Us

County Care is a leading specialist support provider across Hampshire, Surrey and Lincolnshire; working closely with the local County Councils that offers a wide range of tailored support services for people living with learning disabilities and autism.

At County Care we believe independence is key to leading a full life. Our goal is to help all our clients achieve their goals.

We will work with you to help you become an amazing carer - providing the tools and training needed to do a great job.

Please take a look at our County Care video to get to know us a little better

https://www.countycare.co.uk/videos

KT 13 Weybridge

clinical deputy home manager

Salary up to £60k plus bonus

Supernumerary hours

40 hours per week – Monday Friday 9-5.30pm ( 1 duty manager weekend shift every 7 weeks get 2 days off in week)

A super opportunity for an experienced clinical lead or deputy manager with excellent clinical skills and experience of working in a care home has arisen. If you are are a deputy manager with a current PIN this is the role for you.

The home is a stunning Good rated purpose built nursing, residential and dementia care home that is part of a a very well established and well regarded care home group

The home is a luxury home with amazing facilities for the residents including a hair salon, bistro , cinema with a focus on dementia care

The ideal candidate will be a personable and hands on manager who is passionate about delivering best practice and be someone who is looking to join a hardworking and friendly team. You will be working supernumerary hours 40 hours per week

You will support and deputise for the Home Manager and you will provide inspiring leadership to your colleagues including 3 unit managers and oversee the delivery of high quality clinical and pastoral care.

You will be a confident nurse and your role will be a combination of utilising your nursing skills as well as your managerial and leadership skills.

My client is a very well regarded and growing care home group that is expanding and there are superb opportunities to grow and develop


You will be an NMC Registered Nurse (RGN, RMN or RNLD) with a current PIN and experience in a residential care home setting. Based in the UK with the right to work , you will be well versed in care planning processes and fully familiar with clinical assessment tools.


You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improve

Hours:

In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch.

Salary:

£27,700 Per Annum plus Area Allowance £5,200 Per Annum

Closing Date:

Fri, 15 Nov 2024

We are recruiting for a Customer Relationship Consultant within Guildford branch.

Salary banding: £24,950 - £30,500 depending on experience

You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.

Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products, and services that we offer. You will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through.

Together, you can help us build a better Society.

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

Branch Life

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via the telephone and our contact centre. We can support all our customers calls from our branches via our telephony system. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

What Is In It For You?

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme: on average our Customer Relationship Consultants received an on-target bonus of 8% dependent onpersonal and company performance. This means you could receive a possible £1972 per annum.

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.

• Acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers.

• Conducting ‘My Review’ customer appointments face to face, virtually or by telephone.

• Proactively contacting our customers over the phone to identify and discuss their needs.

• Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.

• Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.

• Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.

What Do We Need From You?

• Passion about delivering exceptional customer service and challenge themselves to go the extra mile for colleagues and customers, to help us grow and achieve our business objectives.

• Have previous experience of working in a customer service or sales environment whether that be face to face, telephony or Financial Services environment is beneficial.

• Enjoy meeting new people and engaging in purposeful conversation

• Work well with others, with a ‘one-team’ mindset across multiple channels.

• Are effective communicators with the ability to influence different audiences using suitable channels for achieving clear outcomes.

• React fast when the day gets busy and handle a wide variety of different customers – with excellent time management

• Are open to a broad range of activities even if outside of standard expectations

• Are able to grow, adapt and change accommodating business needs and priorities

Please refer to the Job Description for full details. Successful candidates will work under the direction and supervision of professional staff, help to implement the safe care of patients in the Day Surgery unit and Theatre complex. Key duties will be to: - Assist patients with personal care and hygiene needs. - Assist in skin and pressure area care. Under the supervision of registered nurses/nursing associates, ensure patients are helped to mobilise and/or move position to promote comfort and protect skin integrity - Utilise appropriate moving and handling aids to reduce the risk of injury to the patients, others and themselves. - Ad-hoc tasks as may be required from time to time at the instruction of qualified staff but within your limitations and guidelines including collecting patients and theatre cleaning. - Communicate effectively with all members of the Main Theatre, recovery and Anaesthetics Team. - Ensure documentation is completed correctly, including Surrey Safe Care Peri-operative tracking, Integrated Care Pathway (ICP) including WHO Checklists. - Assist with the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment. Ensure beds and equipment are properly cleaned between patient use as per IPC guidelines

Successful candidates will work under the direction and supervision of professional staff, help to implement the safe care of patients in the Day Surgery unit and Theatre complex. Assist patients with personal care and hygiene needs. Assist in skin and pressure area care. Under the supervision of registered nurses/nursing associates, ensure patients are helped to mobilise and/or move position to promote comfort and protect skin integrity Utilise appropriate moving and handling aids to reduce the risk of injury to the patients, others and themselves. Ad-hoc tasks as may be required from time to time at the instruction of qualified staff but within your limitations and guidelines including collecting patients and theatre cleaning. Communicate effectively with all members of the Main Theatre, recovery and Anaesthetics Team. Ensure documentation is completed correctly, including Surrey Safe Care Peri-operative tracking, Integrated Care Pathway (ICP) including WHO Checklists. Assist with the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment. Ensure beds and equipment are properly cleaned between patient use as per IPC guidelines

** Event Support Administrator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

• Salary £27k-£30k
• Start Date: Jan 2025
• Based in Guildford, Surrey
• Hybrid Working: 2 days WFH, 3 days on office

Our client based in Guildford is seeking an experienced Event Support Administrator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid. You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

• Managing and resolving exhibitor queries efficiently via email and telephone
• Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)
• Keeping the exhibitor manual up to date with important event information
• Creating visa letters for international exhibitors
• Support any remaining new exhibitor onboarding
• Data gathering & preparation for event preview and show guide
• Data collection for content programme
• Exhibitor Training & Support of the event app
• Tracking exhibitor marketing activity
• Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing
• Support Customer Success Manager with Sales Partner attendance & co-ordination

Requirements

• Excellent communication internally and externally
• Excellent relationship management with clients
• Excellent telephone manner
• Highly organised
• Good attention to detail
• Proficient in MS Office and use of CRM systems
• Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Become an Assistant Service Manager with Active Prospects!

Location: Horley, Surrey
Salary: £28,636 per annum
Service Type: Supported Living, one site of 6 independent flats
Speciality: Learning Disability, Autism, Mental Health (Behaviours of concern, complex care).

Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2023 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.

Do you want to be part of a management team that support people to live a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations.

We are looking for an Assistant Service Manager for our service in Horley, Surrey.

You will need to have a passion for empowering people to lead an aspiring life, by using positive behaviour support and work within an integrated and multidisciplinary approach to people's wellbeing. You will need to be kind, patient, resilient, compassionate and believe strongly in great leadership.

You will need to be adaptable, flexible, and be able to lead staff to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking.

In return for your dedicated service you can expect a competitive rate of pay, enhanced pay when you have a baby (maternal, paternal or adoption), Employee Assistance Programme with various aspects of free legal support and counselling, support with gaining further qualifications, career progression opportunities, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:


all offers are subject to satisfactory completion of our preemployment compliance standards.

Proud member of the Disability Confident employer scheme

Become a Support Worker with Active Prospects!
Location: Redhill, Surrey
Salary: £12.50 per hour- (Support worker) £13.65 per hour (Lead Support worker)
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2023 by Great Places to Work UK! Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Great Meadows is our new service for 6 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh for example one individual is now comfortable to express her identity and is looking forward to living near Brighton where her dream is to attend the annual Pride festival, attend a club and just be in a place where she is fully accepted.

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Redhill Surrey.

Great Meadows is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.50 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:



all offers are subject to satisfactory completion of our pre-employment compliance standards











IND-HP

Proud member of the Disability Confident employer scheme

Become a Support Worker with Active Prospects!

Location: Horley, Surrey
Salary: £12.50 per hour
Service Type: Supported Living
Speciality: Autism, Learning Disability

Are you kind and compassionate? Do you have a passion for empowering people to lead an aspiring life? Being an Active Prospects support worker is about supporting people to lead ’a gloriously ordinary life’ full of opportunity, fun and the achievement of personal goals and aspirations. The role can be tough, but the rewards outweigh!

We are looking for a Support Worker to support a 28-year-old man who loves walking, swimming, playing in his garden, stopping at a café for a spot of people watching and lots of other fun activities. He has a great sense of humour, an infectious laugh and an independent spirit. We are looking for an active, good humoured and calm support worker who can encourage him to achieve his full potential, keep up with him on his long walks and have some fun along the way!

The young gentleman has autism, epilepsy and a severe learning disability and needs an experienced, assertive, individual who is able to provide the consistent support outlined in his support plan and who is confident lone working. You will need to be adaptable, flexible, mature and be able to support him to further develop his independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that, when distressed, he may have anxiety or on occasion show behaviours of concern so PBS or ABA experience would be highly desirable.

His home is close to public transport, within a short walk from the bus stop and train station. There is also free onsite parking available. He has his own car for support workers to use to take him out and about (clean driving licence required).

Come and join our award-winning company! Active Prospects recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2023 by Great Places to Work UK! Our training team has won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’

In return for your dedicated service you can expect a competitive rate of pay of £12.50 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards

Proud member of the Disability Confident employer scheme

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Clinical Lead, you will work closely with our nurses and carers to maintain the highest standards of clinical care and governance in our homes. Supported by our management team, you will ensure our residents receive the best care, meet their needs through excellent nursing and clinical care, and actively contribute to all clinical delivery.

Reports to: Home Manager



This role could be for you if you have;

- Strong clinical skillset and confidence to lead the nursing team.
- Prior management experience, or experience of leading a small team.
- Ability to make clinical decisions and remain calm under pressure.
- A passion for promoting best nursing practice and able to train, support and mentor others.
- A desire to encourage positive working relationships within the team.
- Strong verbal and written communication skills.
- A good working knowledge of audits, safeguarding, DOLS, CQC and compliance.

Qualifications required for the role

- NMC registered nurse with relevant post-registration experience.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

What skills and experience we're looking for

The purpose of this role is to provide effective and confidential comprehensive administrative support to the Finance Manager in order to ensure the smooth and efficient running of the finance function. Support teaching and learning by providing high quality administrative support as part of a committed and flexible administration team.

What the school offers its staff

Please see the attached job description and person specification for full details on the role and the skills, experience and knowledge we are looking for.

Benefits include: Free car parking, lunch provided on site, and Employee Assistance Programme

Commitment to safeguarding

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.