Total 98 Customer Service job vacancies in Hereford, HR2 9RP

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 120 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• If you feel you fall slightly outside the above criteria you can still apply for this role, for which a waiver may be granted subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Entry level salary £25693 (Pte) incrementally increasing to £28009 (Pte) over 4 years.
• Full career pathway and promotion opportunities available, with a salary range from £29066 (LCpl) to £53859 (WO1).
• Continuation of armed services pension or new pension if in receipt of full military pension already.
Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs.
• 30 Days Annual Leave (Pro Rata).
• You choose your location in which to serve.
• Home to duty payment subject to conditions (HDT).
• Adventurous Training & unit representative sports opportunities available.

Job Type: Full-time, permanent.

Schedule: 12 hour shifts on a structured system of 4 on 4 off.

Experience: UK Military, minimum 3 years (required).

How to Apply: In the first instance please copy & paste the below Web address into your preferred Web browser.

https://forms.office.com/Pages/ResponsePage.aspx?id=7WB3vlNZS0iuldChbfoJ5e0ogR2MuhhKluQo-thjdrtUNDRRNlZIUEZQSzZWR1lZTlkzUjNBU0ZKUy4u

For further info: Visit

Website - https://www.army.mod.uk/learn-and-explore/about-the-army/corps-regiments-and-units/adjutant-generals-corps/provost-marshal-army-1st-military-police-brigade/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

For more information about the role and responsibilities please see the attached job description and person specification.

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Job title: Childrens Social Worker - Social Care Qualified
Job Category : Social Care Qualified
Location : Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council
Hours Per Week : 37
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £24.08 per hour
£150 per week accommodation expense
45p per Mile Business Mileage

The role

We are looking for experienced Social Workers to help us on our improvement journey. We need both assessing and supervision/support staff so, if you think you have the right skills, please get in touch.

Working within the Kinship part of the Fostering Team our focus is on assessment of connected person foster carers and Special Guardians, and the support and supervision of approved connected foster carers. We also cover private fostering work and offer ongoing support to Special Guardians post-order. We are a dedicated team, passionate about improving the lives of our children and young people, and ensuring Kinship carers get the support and recognition they deserve.

You will be fully qualified (DipSW, CQSW, CSS or equivalent), with a minimum of 2 years’ experience in statutory social care, preferably within Kinship & Fostering. Strong skills in assessment and supervision of carers are essential, with the ability to provide analytical comprehensive reports for court within timescales.

Herefordshire is on a journey and we would like you to be part of our next chapter. This is an exciting opportunity to have a genuine impact on the local authority and help improve and protect the children and young people within it.

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Position:Service Improvement Officer

Reporting to:Quality Business Partner

Contract type:Full Time, Permanent

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About you:

We are looking for an experienced, hard working Service Improvement Officer who has proven experience within the care sector and a track record of improving both the quality of service provided and regulatory ratings. You'll be well respected and seen as an ambassador for improvements.

Responsibilities:

- To carry out internal audits and review the branch standards and compliance in line with the regulatory requirements

- Supporting of monitoring trends and inbedding lessons learned

- Branch training on standardised approaches to compliance, ensuring you are always sharing best practice to ensure knowledge is embedded. (care planning, policies, compliance etc)

- As directed by QBP provide branch specific/ peripatetic operational suppor

- Awareness of new features and as directed, ensure branches imbed new products (following rollout)

Benefits:

-

Great Career development opportunities with a fast-growing Company.

-

Hardworking team looking to utilise Technology to improve Home Care in the UK.

-

Competitive salary & additional Car allowance.

-

NVQ and in-house Training and development for your role and future Career with us

-

We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

-

Employee Assistance Programme

-

Mobile phone and other required tech

-

Company pension scheme

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25 days holiday entitlement + your birthday off on top of bank holidays

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Paid DBS/PVG

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Paid SSSC registration and qualifications

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Paid SCW registration and qualifications

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Mileage Allowance

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Free uniform

-

Service and recognition rewards

To read more about Cera click here:https://ceracare.co.uk/why-cera

PERMANENT

Herefordshire Council is looking for a passionate and dedicated Children in Care Social Worker to join our Children & Young People in Care Team. This is a fantastic opportunity to make a genuine impact on the lives of children and young people, working closely with a supportive and collaborative team. You will play a key role in ensuring the voice of the child is always heard and that the best outcomes are achieved for every young person in our care.

Responsibilities:
As a Children in Care Social Worker, your responsibilities will include:

• Case Management: Managing a caseload of children and young people in care, ensuring their safety, well-being, and stability.
• Support & Advocacy: Building strong, trusting relationships with children, families, and carers to advocate for their needs and ensure their voices are heard in all decision-making processes.
• Multi-Disciplinary Collaboration: Working alongside colleagues from various professions, including health and education, to deliver tailored care plans.
• Safeguarding: Ensuring that all statutory responsibilities are met, with a focus on child protection and improving the quality of life for children in care.
• Professional Development: Engaging in training and development opportunities to continuously improve your practice and support your career growth.

Requirements:

• Holds a degree in Social Work and is registered with Social Work England.
• Has experience working with children and families, particularly in care settings.
• Demonstrates excellent communication, assessment, and advocacy skills.
• Enhanced DBS
• Access to own car

Why Join Us?

• A competitive salary and market supplement of £5,000 per year.
• Welcome payment of £5,000 for experienced social workers.
• Relocation support of up to £10,000.
• Flexible working arrangements, including flexi-time and home working options.
• Generous annual leave (31 days plus bank holidays) and the opportunity to purchase additional leave.
• Professional development opportunities, with protected time and budget for training.
• Career progression pathways and employee benefits including pension, discounts, and wellbeing support.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Herefordshire Council is seeking an experienced and dedicated Child Protection Court Social Worker to join our Children & Young People's Services. In this critical role, you will manage complex child protection cases, particularly those involving court proceedings, ensuring that the safety and welfare of children are paramount. You will work closely with multi-disciplinary teams and the courts to achieve the best possible outcomes for vulnerable children and their families.

Responsibilities:

• Court Work: Prepare detailed reports and present evidence in court, ensuring that the best interests of the child are always the focus.
• Case Management: Manage complex child protection cases, including those subject to court proceedings, ensuring all statutory responsibilities are met.
• Safeguarding: Ensure the immediate and long-term safety of children, implementing safeguarding measures where necessary.
• Multi-Agency Collaboration: Work closely with professionals from health, education, and legal services to coordinate care and ensure effective case management.
• Advocacy & Support: Build strong relationships with children and families, advocating for their needs and ensuring their voices are represented throughout the court process.
• Professional Development: Continuously engage in training and development opportunities to enhance your skills and practice.

Requirements:
We are looking for a candidate who:

• Holds a degree in Social Work and is registered with Social Work England.
• Has significant experience in child protection, particularly within a court setting.
• Demonstrates excellent report writing, analytical, and advocacy skills.
• Ehanced DBS
• Access to own car

Why Join Us?

• A competitive salary and market supplement of £5,000 per year.
• Welcome payment of £5,000 for experienced social workers.
• Relocation support of up to £10,000.
• Flexible working arrangements, including flexi-time and home working options.
• Generous annual leave (31 days plus bank holidays) with the option to purchase additional leave.
• Access to ongoing professional development and career progression opportunities.
• A comprehensive benefits package, including pension, discounts, and wellbeing support.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Support Worker Wormelow in Herefordshire -

Pay Rate Starts at £11.57ph

Shifts would be: shifts are either 8am - 21:30 or 9am - 22:00 Monday - Sunday

You are required to have a UK driving Licence and your own vehicle to use to take out the People we Support.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Wormelow is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local hotspots, the next you could be unwinding with them doing indoor activities, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having the right values. This is why at this service our Support Workers should hold a full UK driving license and be able to use your own vehicle to take the person you are supporting out, be resilient, flexible and composed in their approach.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

**** £500 Welcome bonus ********

Rural Location- Bromyard - Full UK manual driving licence essential

EXCELLENT WORK/LIFE BALANCE WITH OUR 2 ON 4 OFF SHIFT PATTERN

Looking for something new? Something different? We are expanding and have an incredible opportunity for Qualified and Unqualified Residential Support Workers at our brand-new Home.

Branas Isaf Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs.

Your role as a Residential Support Worker for Branas Isaf is to encourage our young children towards a better understanding of their previous behaviour. Enabling them to improve their interpersonal functioning, first within the therapeutic home environment and ultimately in the wider community.

Our team of Residential Support Workers come from all backgrounds and having a wide range of transferable skills from previous environments.

Essential

• Driver (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)
• Able to accommodate a shift pattern of 2 days on plus night sleep and 4 days off rolling rota

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Reward and Benefits

• Competitive salary including enhanced qualified rates
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.
• Being part of one of the UK’s leading specialist therapeutic providers.

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion.

* Terms and Conditions apply

Shift Leader/Lead Care Practitioner

Orchard End, Wellington, Hereford. HR4 8AL

£12.82 - £13.80 ph (dependent on qualifications and experience)

What will we offer you?
- Good Pension Scheme
- Travel Allowance for those commuting 14+ miles
- Employee Assistance Programme
- Paid induction and training time
- Good internal progression opportunities
- Working an average of 37.5 hours per week over a three week rolling rota

About Orchard End…

Orchard End is a community based residential home for six adults and is situated in an acre of gardens in the Herefordshire Hamlet of Auberrow, conveniently placed between the market town of Leominster and the Cathedral City of Hereford.

We pride ourselves on giving the best possible care and life experience for our young adults. We go on various trips out; we go swimming, to cafes; do arts and crafts, cookery, music, gardening and much more.
You can read more about us at: https://senadgroup.com/orchard/

What does the role of Lead Care Practitioner involve?

As a Lead Care Practitioner you will manage a small team of Support Worker’s ensuring each shift runs smoothly and effectively.
You will be responsible for conducting and properly recording regular supervisions for all team members in accordance with current guidelines.
If you have experience leading a care team or a minimum of one year’s previous experience of working with adults with severe learning difficulties and feel you are ready for the new step in your career apply today.

Essential Criteria
- Minimum of one year’s previous experience of working with adults with severe learning difficulties and who can present challenging behaviours.
- Willingness to work flexible hours including evenings, weekends, and sleep-in duties
- A natural respect for the dignity and individuality of each resident and an ability to promote these values within your team of staff
- A valid current driving licence

Desirable Criteria
- Previous experience of managing a small team of staff and delegation of workload
- Previous experience of good supervision and supervision training.
- Level 3 Diploma in Care or equivalent

Orchard End and The SENAD Group conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition, we will conduct online searches and reference checks at an early stage in the recruitment and selection process.
If you would like more information on the checks please contact our Recruitment Team on 01885 488 096.

Orchard End, Auberrow, Wellington, Herefordshire, HR4 8AL

**** £500 Welcome bonus ********

Rural Location- Bromyard - Full UK manual driving licence essential

Typical shift pattern 2 on (including sleep in's) 4 off.

Looking for something new? Something different? We are expanding and have an incredible opportunity for Qualified and Unqualified Residential Support Workers at our brand-new Home.

Branas Isaf Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs.

Your role as a Residential Support Worker for Branas Isaf is to encourage our young children towards a better understanding of their previous behaviour. Enabling them to improve their interpersonal functioning, first within the therapeutic home environment and ultimately in the wider community.

Our team of Residential Support Workers come from all backgrounds and having a wide range of transferable skills from previous environments.

Essential

• Driver- full UK driver licence (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)
• Able to accommodate a shift pattern of 2 days on plus night sleep and 4 days off rolling rota

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Rewards & Benefits

• Competitive salary including enhanced qualified rates
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.
• Being part of one of the UK’s leading specialist therapeutic providers.

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion

* Terms and Conditions apply

Residential Support Worker [SYS-13210]

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK.

Our duties include:
Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.
Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:
• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:
• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.

• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.

• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:
• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:
• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: £25,693-£47,438 per year.

Schedule: 12 hour shifts of generally 4 days on, 4 days off, 4 nights on and 4 nights off. Continuation training is conducted during a 4 day off period.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;
a. Name.
b. Age.
c. Previous or current UK Military Service unit.
d. Previous or current UK Military Service time period / date left.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.