Total 6,086 Customer Service job vacancies in Leeds, West Yorkshire, LS16 5AG

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.
What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary Super
Tools of the trade ? Van, Uniform, Phone etc
Full
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy.


 


Venues NSW takes an intergrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset all of which helps us deliver key projects and secure outstanding content.


 








ABOUT THE ROLE
Are you a Customer



... Click here to view more detail / apply for Member Experience & Spa ? Receptionist

Purpose of the Role:
Using technical expertise and a strong customer focus to ensure the very best  online-store user experience, with excellent service and customer education.
Responsibilities: Resolving, in first contact, customer enquiries received by phone, email and/or chat Owning complex issues to resolution, with regular progress updates to customer/s Promoting the benefits of using the online store, helping customers to  self-serve for future purchases Keeping up-to-date with Industry changes to understand how SAIG  products/services meet customer needs Identifying opportunities for new solutions and referring qualified leads from  customers to Sales Knowing when online/contact activity may impact other customers and acting quickly with stakeholders to inform & resolve Achieving, or exceeding, agreed KPIs so overall team goals are met  for the best customer experience possible Processing back-office, or other customer-focused, duties to ensure  customer SLAs are met or exceeded Actively contributing to regular team meetings and regularly attending  ... Click here to view more detail / apply for Customer Service Consultant

The Senior Licensed Professional Mental Health Counselor (LPMHC) is under the Mental Health & Behavioral Sciences Service and works with and clinically supports Acute Care Mental Health, which includes an inpatient psychiatric unit, inpatient medicine, and the emergency department. In addition to providing direct patient care, the Senior LPMHC functions as the facility Baker Act Coordinator and has supportive administrative duties.

Duties and responsibilities include, but are not limited to:

• Providing a full range of mental health services to patients with complex mental, medical, and psychosocial problems in Acute Care Mental Health.
• Completing Suicide Risk Identification to include CSREs, Safety Plans, and consultation with the Suicide Prevention Team as needed.
• Providing evidence-based psychotherapy services including individual, family, couples, or group psychotherapy and behavioral modification for addressing behavioral and psychological symptoms. Has advanced skills in specialized interventions and treatment modalities for Veterans with complex needs.
• Educating patients, family members, and significant others.
• Functioning as a member of an interdisciplinary treatment team by providing consultation and treatment recommendations to professional staff within the medical units, inpatient psychiatric unit, ED, and community providers, concerning clinical assessment findings and appropriate treatment plans for the patients in his/her care.
• Developing, implementing, and documenting the treatment plan for patients seen, including prompt completion of clinical reminders.
• Functioning independently as a member of the West Palm Beach VAMC Medical Staff, with full clinical privileges. The incumbent assumes complete professional responsibility for his/her clinical assessment findings, patient care decisions, and documentation.
• Appropriately referring patients to other disciplines for treatment outside purview and expertise of a LPMHC.
• Providing clinical supervision to LPMHC staff and/or LPMHC trainees.
• Developing behavioral health related training curriculum and conducting trainings for clinical staff as needed.
• Complying with all regulations of VHA and ensuring clinical documentation complies with service policies.
• Participating in ongoing performance improvement initiatives.

Work Schedule: 8:00am - 4:30pm, Monday through Friday
Telework: Yes - as determined by the agency policy.
Virtual: This is not a virtual position.
Functional Statement # 41694F Senior Licensed Professional Mental Health Counselor
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact V8_EDRP_WPB@va.gov, the EDRP Coordinator for questions/assistance. Learn more

Starting at $92,619 Per Year (GS 12)

WHAT IS THE CFO - Chief Financial OfficerDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Chief Financial Officer, Deputy CFO, Senior ACFO Financial Management, ACFO Corporate Accounting

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $72,553 Per Year (IR 7)

We are currently recruiting for a dedicated Reflection Room Manager on behalf of a school committed to improving student behaviour and outcomes. This is a key role aimed at supporting a positive school environment where discipline and respect are central values. This is a permanent, full-time position beginning from January 2025.

Role Overview:
As the Reflection Room Manager, you will be responsible for leading and managing the school's Reflection Room, ensuring that high standards of behaviour are upheld. The role will focus on helping students reflect on their behaviour, while supporting them to improve punctuality, attendance, and academic progress. You will play an essential part in reducing classroom disruption and creating an atmosphere where learning is prioritised.

Key Responsibilities:
Lead and manage the daily operations of the Reflection Room, maintaining a disciplined and calm environment.
Ensure pupils comply with the Reflection Room curriculum and produce high-quality work.
Develop and manage strategies to reduce repeat referrals to the centre, including writing Personal Support Plans (PSPs) for pupils.
Facilitate restorative justice conversations between pupils and staff to prevent future behaviour issues.
Collaborate closely with senior leadership, providing regular updates on pupil behaviour and progress.
Communicate effectively with parents/carers and other staff members to support student development and behaviour improvement.
Support the wider school community by coaching staff on behaviour management strategies.
About You:
The ideal candidate will have a strong background in behaviour management, with experience leading or working within a similar environment. You’ll be passionate about making a difference in students’ lives, maintaining a calm and professional approach even in challenging situations.

Key Requirements:

Strong behaviour management skills with experience in leading a positive and successful culture within a school setting.
Excellent communication skills, with the ability to work effectively with staff, parents, and students.
Experience in managing challenging behaviour and using restorative approaches to resolve conflicts.
An organised and resilient individual, capable of managing a high-paced environment.
A commitment to the welfare and safeguarding of young people.
This is an exciting opportunity to join a school dedicated to fostering positive outcomes for its students. If you are a dynamic leader who is committed to helping young people reach their potential, we’d love to hear from you.

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.   MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

We are currently recruiting for a dedicated Reflection Centre Manager on behalf of a school committed to improving student behaviour and outcomes. This is a key role aimed at supporting a positive school environment where discipline and respect are central values. This is a permanent, full-time position beginning from January 2025.

Role Overview:
As the Reflection Centre Manager, you will be responsible for leading and managing the school's Reflection Centre, ensuring that high standards of behaviour are upheld. The role will focus on helping students reflect on their behaviour, while supporting them to improve punctuality, attendance, and academic progress. You will play an essential part in reducing classroom disruption and creating an atmosphere where learning is prioritised.

Key Responsibilities:
Lead and manage the daily operations of the Reflection Centre, maintaining a disciplined and calm environment.
Ensure pupils comply with the Reflection Centre curriculum and produce high-quality work.
Develop and manage strategies to reduce repeat referrals to the centre, including writing Personal Support Plans (PSPs) for pupils.
Facilitate restorative justice conversations between pupils and staff to prevent future behaviour issues.
Collaborate closely with senior leadership, providing regular updates on pupil behaviour and progress.
Communicate effectively with parents/carers and other staff members to support student development and behaviour improvement.
Support the wider school community by coaching staff on behaviour management strategies.
About You:
The ideal candidate will have a strong background in behaviour management, with experience leading or working within a similar environment. You’ll be passionate about making a difference in students’ lives, maintaining a calm and professional approach even in challenging situations.

Key Requirements:

Strong behaviour management skills with experience in leading a positive and successful culture within a school setting.
Excellent communication skills, with the ability to work effectively with staff, parents, and students.
Experience in managing challenging behaviour and using restorative approaches to resolve conflicts.
An organised and resilient individual, capable of managing a high-paced environment.
A commitment to the welfare and safeguarding of young people.
This is an exciting opportunity to join a school dedicated to fostering positive outcomes for its students. If you are a dynamic leader who is committed to helping young people reach their potential, we’d love to hear from you.

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.   MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

Undertake, record and follow guidelines for the tasks for which you have received appropriate training Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: Blood pressure Pulse rate and rhythm Temperature Height and weight body mass index Routine Blood Tests MMSE Test NHS Health checks Part one of Diabetic checks Hypertension monitoring and other long-term conditions Visual acuity Venepuncture ECG Basic dressings Prepare and maintain environments during and after patient care interventions Perform new patient health checks Recognising changes in pts CBS- Must be reported Provide chaperone services for patients and clinicians Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence

To provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies. The post holder will receive and check documentation, reports, patient information, processing appropriately, within departmental guidelines, including entering information on to the appropriate IT system, and retrieve information as and when required. To process patient and other documentation. To be the first point of contact for patients and other visitors to the department. To provide an administrative/clerical service to the department/team. To support the delivery of a high standard of service to patients, staff and Trust departments. 3. ORGANISATIONAL CHART 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Process patient correspondence/documentation, letters, reports and other documentation. To greet patients and visitors to the department, providing an efficient and courteous service Check/enter patient details on the Patient Administration and other Systems. Prepare patient documentation for processing, including inputting or scanning Report and respond to any system faults and errors. Maintain and update patient/departmental databases, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager Answer general telephone enquiries and requests to retrieve patient and other documentation. To ensure that requests for information are dealt with in an efficient and timely manner. Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality. Collect and deliver patient documentation/reports around Trust when required. To deal with telephone and in-person queries from patients and relatives, Trust staff and external agencies. To refer queries or concerns regarding patients and other visitors to the department to appropriate senior staff. Assisting to maintain high standards of care, including:- - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal Visit and/or work at other designated Trust sites as required to ensure continuity of service/patient care. General office work and any other duties assigned by the Supervisor/Team Leader or Manager, which may include:- Maintain appropriate/agreed levels of stock and non-stock items, including stationery Maintain diaries for senior staff 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: The jobholder will place a high value on the quality of service by ensuring that all patient documentation is received and checked, and processed appropriately, in line with departmental procedures Respect the contribution of all members within the team/department and the importance of working together to ensure a high standard of patient care Commitment to contributing to a quality service in an efficient and effective manner, implementing agreed improvements to reflect services needs/changes. Recognises the importance of Data Protection and confidentiality Be aware of what information can be disclosed to staff, patients and other agencies Have understanding of Health and Safety rules and individual responsibilities in relation to acts and omissions Have a logical and problem-solving approach to issues that arise Integrity, openness and honesty Able to work across both Trust main sites 6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. 8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. 10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. 11. COMMUNICATION & WORKING RELATIONSHIPS The need for excellent customer care skills Good standard of written and spoken English Be aware of, and demonstrate commitment to the Trusts departmental policies and procedures Maintaining a safe environment and their responsibilities in relation to acts and omissions 12. SPECIAL WORKING CONDITIONS i) PHYSICAL EFFORT: Frequently lifting and sorting heavy boxes filled with patient and other documentation. Sorting, filing, and general handling of documentation. Constant requirement for sitting in a restricted position as well as a requirement to use specialist equipment, eg steps to file and retrieve documents, trolley to move bulk documentation. Requirement to work at any site within the Trust, in order to meet the needs of the service. ii) MENTAL EFFORT: Constant requirement for prolonged concentration. Constant working to departmental deadlines and service level agreements iii) EMOTIONAL EFFORT: Potential for some exposure to distress and emotional circumstances, for instance when dealing with patients and carers. iv) WORKING CONDITIONS: Potential problems with extreme temperatures-cold in winter, extreme heat in summer in some filing/storage facilities. Potential for dusty dirty conditions in filing/storage facilities causing breathing problems.

Join Our Team as aSupport Worker / Driver ! We require applicants to have a FULL UK driving license for a minumum of 2 years Are you a confident Support Worker driven by a passion for delivering exceptional care in a specialist enhanced support environment? About Us Youll work42 hours per week DAYS ONLY, making a profound difference in the lives of adults with autism and learning disabilities at Cygnet Oxley. Week 1: 4 days on, 3 days off Week 2: 3 days on, 4 days off Working Alternative weekends Why Choose Cygnet? Beyond pension schemes and professional development, we provide perks that enhance your life inside and outside of work. Enjoy shopping, travel, and leisure discounts, along with healthcare and financial benefits. Join us for excellent career prospects and the satisfaction of making a daily difference. Your Responsibilities Offer enhanced care with a flexible learning approach Deliver specialist support interventions alongside a clinical team Provide guidance and emotional support Adapt help to individuals specific needs Assist with medical and welfare needs Report on medical and welfare needs as required Safeguard the most vulnerable in society Maintain a safe, clean environment for all Why Cygnet? Well Offer You Opportunities for further learning via our excellent apprenticeship scheme Flexible working with overtime options Travel expense bonus of £100 per month (pro rata) Regular coaching and appraisal Expert supervision and peer support Employee discount savings and Cycle to Work scheme Recruitment referrals You Are Genuinely driven to make a real difference An excellent communicator and team player Sensitive and intuitive, fostering trust and stimulation Passionate about empowering and supporting service user independence Excited about our recruitment referral bonus scheme and internal service incentives Eager to enhance your skills in a specialist enhanced care environment with a clear career progression plan Ready to contribute to an open, transparent, and expressive staff culture where you lead your team Successful candidates must undergo an enhanced DBS check. Join Cygnet Cygnet has been providing high-quality specialist mental health services for over 30 years. Here, youll have the chance to make a real impact on patients, service users, and their families. Ready to embark on a rewarding career journey while making a significant impact every day? Apply now and become a vital part of the Cygnet family

We are looking for a Full Time Permanent Head Chef to join the team in our Restaurant in XX enter Centre name Garforth Garden Centre.

Competitive Salary based on experience.

The hours for this role are 45 hours over 5 days. All positions include weekend working so flexibility is a must. However we have the added benefit of no evening work and no split shifts. Our Centre is closed on Christmas Day, Boxing Day and New Year's Day which means time with the family on these important days.

Our restaurant boasts an impressive menu serving the highest quality, mouth-watering dishes using the best local produce along with sweet treats and home baking from our on-site bakery. We are looking for an enthusiastic and highly experienced Chef who will relish the prospect of working in this fantastic facility.


The Role

As the Head Chef, you will lead to team in all areas of food production. A true foodie, you will bring your personality to the kitchen inspiring and motivating your team passion to produce freshly cooked, fabulous food.

Along with the Restaurant Manager you will be responsible for the overall restaurant operation to drive sales, maintain operating standards, develop the restaurant team, and deliver a fantastic experience for our customers.

What you will be doing as a Head Chef?


Lead the daily operation of the kitchen, you will be ‘hands on’.
Plan menus and daily specials within company framework.
Plan and manage the chef and kitchen team in the preparation of all meals.
Monitor stock levels and manage stock orders and carry our weekly stock count to ensure GP targets are achieved.
Manage the cleaning of equipment and working areas to the highest food hygiene standards.
Plan rotas and holidays to meet service level requirements
Work closely with the Restaurant Manager to achieve the highest and standards, service and sales.


What makes you our perfect Head Chef?


Successful and experienced Head Chef with the ability to manage a large team and significant peaks in service.
Friendly, with an engaging personality and a genuine love for customer service.
Strong communicator who can motivate and develop their team to deliver with enthusiasm and great personality.
Knowledgeable in Food Hygiene and Health and Safety requirements.
Commercially aware to achieve sales and profit targets.
Passion for delivering the highest quality food and service.


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Head Chef, please click 'Apply’ now.

Are you confident and able to talk to anyone? Do you have a passion for excellent customer service? We currently have fantastic temporary opportunities for a small number of administrators/call handlers to join a team within one of our Public Sector clients based in Teesside.

This is a fantastic opportunity to join an established local Government Department. If you enjoy working as part of a busy office and providing first-class assistance and advice to customers, then we want you to apply for this role.

The role starts as an Administration role but will include Call Handling once you have built up the knowledge required. There will also be general administration that results from the calls that you will deal with.

Duties will include, but not be restricted to:

Call Handling regarding fines
Dealing with written queries
General Administration
Distribution of Post
General photocopying and filing
Creating and updating records on the in-house computer system
Data Entry
Ad Hoc duties as and when required by the client
Dealing with incoming calls and call backs
Giving advice to fine payers about how to make payments
Supporting those who want to pay but are struggling
Taking action against those who won't pay
Dealing with spreadsheets, calls and warrants

Parking on site
Standard DBS required
This is a initial assignment is for 3 months, depending on start date, but has the opportunity to be extended beyond that initial period. The job is based on a 37 hour week, working Monday to Friday. This Client also offers an excellent Pay Rate of £11.59 per hour

If this job is for you, please apply below. We look forward to speaking with shortlisted candidates.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Title: Residential Care Officer - Full-Time

Location: Doncaster Council Children's Homes

Contract: Permanent, Full Time (37 hours)

Salary: £28,176 - £31,101

• £40.77 per sleep-in shift
• Rota includes 2 weekends off out of 4
• South Yorkshire Pension Authority contributions
• Overtime over 37 hours paid at time and a quarter

Potential Total Compensation Package:

• With allowance, basic salary reaches £28,176 - £31,101
• Annual employer pension contributions: £4,790 - £5,287
• Sleep-in shifts (approx. 4 per month) provide an additional £163.08 monthly, or around £2,000 annually.

Are You Passionate About Making a Difference in Children's Lives?

Doncaster Council is expanding its residential care services and is looking for dedicated Residential Child Care Officers to join our Good and Outstanding-rated children's homes. With supportive management, regular supervision, and extensive training, our team is committed to providing nurturing and therapeutic environments for children in need.

Who We Are:

Our Residential and Inspiring Futures Teams Service supports children in care, providing safe, nurturing residential environments for their growth and healing. Our homes are strategically located across Doncaster, with excellent transport links, and include facilities rated as "Outstanding" and "Good" by Ofsted. Our goal is to build a passionate, skilled workforce dedicated to making a difference.

What We're Looking For:

• A genuine passion for working with children and young people
• Strong communication and interpersonal skills
• Flexibility to work a rota including weekends and unsocial hours
• Dedication to safeguarding and promoting child welfare

The Role:

This role offers a meaningful opportunity to positively impact young lives. Working alongside our Registered Manager, Deputy Manager, and Senior Residential Care Officers, you'll contribute to a safe, supportive, and therapeutic environment for looked-after children. This role is challenging yet rewarding, ideal for individuals with experience or transferrable skills in working with young people, especially those with complex behaviours.

Key Responsibilities:

• Provide compassionate and consistent care, meeting the emotional, social, and physical needs of children
• Work in alignment with the home's ethos and Statement of Purpose
• Complete required training, including QCF Level 3 (within two years of start date) and our Therapeutic Crisis Intervention program (TCI)

Rota Schedule:

• Shifts include mornings (7am-3pm), afternoons (2pm-10pm), and sleep-ins (2pm-11pm, then 7am-2pm)
• Work 2 weekends out of 4, with 9 days off per 4-week rota

Why Join Us?

• Be part of a passionate team making a difference
• Professional development and career growth opportunities
• Supportive working environment with competitive benefits, including up to 33 days annual leave (plus public holidays) and access to South Yorkshire Pension Authority

Application Deadline: Ongoing recruitment with weekly shortlisting

Interview Date: Ongoing interviews conducted week

Join us in making a meaningful impact in children's lives!

Job Title: Residential Care Officer - Full-Time

Location: Doncaster Council Children's Homes

Contract: Permanent, Full Time (37 hours)

Salary: £28,176 - £31,101

• £40.77 per sleep-in shift
• Rota includes 2 weekends off out of 4
• South Yorkshire Pension Authority contributions
• Overtime over 37 hours paid at time and a quarter

Potential Total Compensation Package:

• With allowance, basic salary reaches £28,176 - £31,101
• Annual employer pension contributions: £4,790 - £5,287
• Sleep-in shifts (approx. 4 per month) provide an additional £163.08 monthly, or around £2,000 annually.

Are You Passionate About Making a Difference in Children's Lives?

Doncaster Council is expanding its residential care services and is looking for dedicated Residential Child Care Officers to join our Good and Outstanding-rated children's homes. With supportive management, regular supervision, and extensive training, our team is committed to providing nurturing and therapeutic environments for children in need.

Who We Are:

Our Residential and Inspiring Futures Teams Service supports children in care, providing safe, nurturing residential environments for their growth and healing. Our homes are strategically located across Doncaster, with excellent transport links, and include facilities rated as "Outstanding" and "Good" by Ofsted. Our goal is to build a passionate, skilled workforce dedicated to making a difference.

What We're Looking For:

• A genuine passion for working with children and young people
• Strong communication and interpersonal skills
• Flexibility to work a rota including weekends and unsocial hours
• Dedication to safeguarding and promoting child welfare

The Role:

This role offers a meaningful opportunity to positively impact young lives. Working alongside our Registered Manager, Deputy Manager, and Senior Residential Care Officers, you'll contribute to a safe, supportive, and therapeutic environment for looked-after children. This role is challenging yet rewarding, ideal for individuals with experience or transferrable skills in working with young people, especially those with complex behaviours.

Key Responsibilities:

• Provide compassionate and consistent care, meeting the emotional, social, and physical needs of children
• Work in alignment with the home's ethos and Statement of Purpose
• Complete required training, including QCF Level 3 (within two years of start date) and our Therapeutic Crisis Intervention program (TCI)

Rota Schedule:

• Shifts include mornings (7am-3pm), afternoons (2pm-10pm), and sleep-ins (2pm-11pm, then 7am-2pm)
• Work 2 weekends out of 4, with 9 days off per 4-week rota

Why Join Us?

• Be part of a passionate team making a difference
• Professional development and career growth opportunities
• Supportive working environment with competitive benefits, including up to 33 days annual leave (plus public holidays) and access to South Yorkshire Pension Authority

Application Deadline: Ongoing recruitment with weekly shortlisting

Interview Date: Ongoing interviews conducted week

Join us in making a meaningful impact in children's lives!

FIRST LINE SUPPORT ENGINEER
GLOUCESTERSHIRE
£25,500 - £26,000

Our client in the Technology Industry, is looking for a First Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software-related problems, and ensuring seamless installation and configuration of software products.

BENEFITS
As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES
As a First Line Support Engineer your key duties will include:
•Providing prompt and effective first-line technical support to clients via phone, email, and remote desktop sessions
•Identifying, diagnosing, and resolving software-related problems and technical issues
•Assisting clients with the installation and initial configuration of software products
•Keeping up-to-date with the latest software updates and features, sharing knowledge with clients
•Escalating complex issues to the 2nd Line Support teams
•Offering basic training to clients on using the software effectively
•Maintaining accurate records of client interactions, technical issues, and resolutions
•Assisting in testing new software releases and updates to identify and report bugs

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of First Line Support Engineer, you must have:
•Previous experience within a Technical Support role or someone with IT qualifications who is looking for their first IT role
•Excellent problem-solving and analytical skills
•The ability to communicate effectively, both written and verbal
•Self-motivated with a positive attitude
•Able to work under pressure whilst maintaining quality and attention to detail.

NEXT STEPS
If you’re interested in becoming a First Line Support Engineer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!