Total 17 Customer Service job vacancies in Leicester, Leicestershire, LE7 9PR

What's involved with this role:

Temporary PT Housing Support Officer

Job Ref: NW Leicestershire 5258440

Pay Rate: Up to £14.43 per hour PAYE depending on experience

Hours per week:18.13, specific days and hours TBC

Role Length: This opening assignment is for 3 months

City: Coalville, Leicestershire

Candidates must have a full UK driving licence and access to a vehicle during working hours, which must be insured to the Councils requirements for business use.

Enhanced DBS disclosure required for this role

The purpose of the role is to provide personalised support and assistance to our older or more vulnerable tenants to help them continue to live independently. The role involves visiting tenants across the district each day to assess their needs and provide tailored advice and assistance, helping them to access appropriate services. The role also includes promoting and developing the programme of social activities that are run within our sheltered accommodation sites.

Key Responsibilities:

Assess needs, develop support plans and provide support to customers in a way that promotes their independence, dignity, security and rights, ensuring that the assessment is kept under review.
Ensure appropriate social, health and well-being services are provided at the Council’s sheltered housing schemes and in the community and that effective liaison is maintained with other teams in the Housing Service (in particular Housing Repairs) and other Council departments as appropriate.
Where assigned to a particular sheltered housing scheme, to take the lead in facilitating the design and organisation of social, health and well-being services at that scheme – encouraging residents to shape and develop these services themselves. Ensure that opportunities exist for consultation and that regular scheme meetings are held.
Advise customers on the availability of local statutory, private and voluntary services and organisations and on their rights to services. Act as an advocate where appropriate. Contact services on the user’s behalf or help them to do this for themselves. Help users to obtain and fill in any forms where necessary.
Where required participate in case conferences with other agencies and make referrals/liaise with other agencies/GPs and/or family members.
Maintain an awareness in relevant specialist areas of knowledge (e.g. dementia) as identified by the Support Team Leader.
Ensure the excellent reputation of the Council is built and maintained with all customers and internal and external partners.



Qualifications:

Educated to GCSE Standard (or equivalent), including passes in English and Maths.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Good knowledge of assistive technology support solutions.
Knowledge and understanding of both physical and mental health related problems and the diverse needs of elderly and vulnerable customers.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: NW Leicestershire 5258440


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Complex Care Assistant
Salary: £14 per hour
Location: LE4, Thurmaston, Leicester
Job Type: Full Time
Shifts on offer*: Monday to Sunday, Day and Nights Flexible.
*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

About the Role :
Sugarman Health and Wellbeing are looking for a Complex Care Assistant who can support our Service User in his own Home, He is a 22-year-old Male patient with AVM - Arteriovenous Malformations. He has a Tracheostomy and Mickey button in Situ. Our service user is non verbal and communicates via eye contact and gestures. He lives at home with his family who supports with all aspects of his care and wellbieng. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within his own home environment and especially within the community.

What are the Benefits?
-Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.
-Career development opportunities.
-NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*
-Ongoing support from our Office Team, Registered Managers and Clinical Nurses.
-Weekly Pay via PAYE or Umbrella Schemes
-DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role
-Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.
-A minimum of 6 months of professional UK Care experience have previous experience and training around
Tracheostomy and Ventilators.
-Complex Care experience preferred but not a mandatory need.
-To provide the correct compliance documents including updated Right to Work and original DBS certificate.

How to Apply?
Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHWC

The Leicestershire College’s Student Recruitment team have an exciting new role opportunity for a Customer Service Officer to join the team. You will be an integral part of the team, providing an exceptional, friendly and responsive service to all applicants and visitors to the College. This role will be expected to provide general support across all Student Recruitment functions – Customer Services, Admissions and Enrolments, with the core emphasis for this role being on the delivery of Enrolment Services. A flexible approach to work will therefore be a key requisite for this role. This role will be required to undertake a consistent level of administrative and customer service roles, as the team looks to consistently adapt and enhance the way we deal with our customers in a changing and challenging sector. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business. We are proud to have achieved the Investor in Diversity award. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: A competitive pension scheme On-site parking One campus facility Subsidised nursery fees Up to 25 days annual leave per year Additional annual leave available Fantastic CPD and inclusive resources for development Well-being hours Opportunities of volunteering within local community and charities We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College. Due to the limits put upon sponsorship allocations, we are currently unable to offer sponsorship to candidates for this role. This remains under review.

Learning Support Assistant
Wreake Valley Academy
Permanent
Contracted Hrs: 28.75 per week
Working Wks: Term Time + Inset Days (39 wks)Grade: Grade 5, Pts 7 to 8
Salary: £16,288 to £16,546 per annumDo you have a passion for education and enabling children and young adults to achieve to the highest of their ability?
Are you looking for a rewarding role in which you can make a real difference?
Would you like to work in a supportive team that values each individual’s contribution?
If so, this could be the perfect opportunity for you!
We are looking for a confident, hard-working and committed Learning Support Assistant to join us at Wreake Valley Academy. This is an exciting opportunity for someone who is passionate about supporting all children to achieve their potential, no matter what individual challenges they may face.
The main focus of this role is to facilitate learning across the broad curriculum and to facilitate the building of positive and appropriate relationships with their peers; this may mean dealing with challenging behaviour. The successful candidate will assist the class teacher in delivering pupils’ education. This includes contributing to planning and preparation of differentiated resources and individual instruction. The Learning Support Assistant will support the learning of individual students within the classroom in all subjects.
This role is a rewarding one with a successful candidate having the opportunity to become part of the Bradgate Education Partnership family and will benefit from working with great students and alongside experienced, friendly and welcoming staff members. In addition, the successful candidate will have access to our CPD programme.
The ideal candidate will:
• Be NVQ Level 2 qualified or have equivalent experience of supporting teaching and learning in an educational setting
• Have good numeracy and literacy skills
• Have basic IT skills
• Have good influencing skills to encourage pupils to interact with others and be socially responsible
• Have high expectations and work to ensure that all children can succeed in their learning
• Be a team player
• Have a great sense of humour
In return we offer:
• Opportunity to work within a supportive team
• Opportunities for career development with access to apprenticeship and training schemes
• Generous annual leave entitlements
• Access to the generous Local Government Pension Scheme (24% contribution by the employer)
• Employee Support Service (counselling) for employees and close family members (24/7 support)
• Employee Discount and Benefit Scheme
Applications
If you would like to discuss this post or arrange a visit to the school please contact the Head Teacher, Ben Rackley, prior to applyingTo apply for one of the positions:
1. Visit our careers website and search for the vacancy
2. Apply using the online application form
3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Monday 25th November 2024
Provisional Interview Date: Week commencing 2nd December 2024
We look forward to receiving your application!
SAFEGUARDING…
Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks.
WE ARE ALL UNIQUE…
At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.

About UsBrockington College is a highly successful 11-16 school with 1,200 students currently on roll. Students attending the school mainly live in the catchment villages of Enderby, Narborough, Huncote, Thurlaston and Croft, and the school is a popular choice for students from a wide out of catchment area, from Leicester city to the north and Stoney Stanton to the south.
We require a well-organised and skilled ICT support technician to join our team, working full time, 37 hours per week to provide outstanding, customer focussed IT support to staff and students. The post holder will work alongside the network manager to ensure the school IT systems are functional and maintained to a high standard.The appointment provides a fantastic opportunity for a suitably qualified candidate in a school that values its members of staff. Our members of staff are incredibly hard working and caring and we expect all employees to adopt these standards and support the values and ethos of the college, of which we are very proud.Brockington College is a Church of England Academy, attended by students from a variety of faith backgrounds and our strong Christian ethos is the firm foundation for all that we do. The ethos runs so strongly through college life that it was graded as 'excellent' in our recent Statutory Inspection of Anglican Schools in June 2023. Our facilities are 'state-of-the-art' and make a strong contribution to teaching standards and to student and staff well-being. Members of staff enjoy a range of CPD and INSET opportunities, a robust support system for ECTs, free car parking, weekly sports opportunities and voluntary prayer meetings, alongside other wellbeing opportunities. The school runs a wide variety of enrichment opportunities for students, as well as a range of residential trips, which members of staff support both near and far, from the Forest of Dean and Norfolk to Iceland, Kenya and China. NoteIf you would like to apply for one of these posts, please complete the application form and equal opportunities monitoring form. The closing date for applications is Monday 25 November 2024 at 9am. It is anticipated that interviews will take place shortly afterwards, with successfully shortlisted candidates informed by e-mail. Find out more about this exciting opportunity by visiting our school website or viewing the documents below. Applications will only be accepted on the form provided and CVs or other forms of application will not be considered. The college is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is considered to be regulated activity and as such subject to an Enhanced Disclosure and Barring check. Additionally, applicants are to be aware that an overseas criminal record check, or certificate of good behaviour, will be required before appointment, from candidates who have lived overseas for a period of three months (including aggregated time), aged 16 or over in the previous 10 years. References will be requested for all shortlisted applicants before interview. Embrace Multi Academy Trust is committed to safeguarding and promoting the welfare of young people and requires all staff and volunteers to share this commitment. We believe that all individuals are of equal value and we are committed to equal opportunities for all, ensuring equality of opportunity in line with the Equality Act 2010.

Service Care Solutions are working alongside a local authority in Leicester for a Procurement Manager to join the team on a permanent basis. Please find a description of the role below

Job Title: Procurement Manager

Location: Leicester
Salary: £49,000 to £52,000
Contract Type: Permanent

You will develop and implement procurement strategies, manage high-value and complex contracts, and drive savings and service improvements. The role also involves leading a procurement team, ensuring compliance with public procurement law, and championing social value initiatives. Office attendance is required in Leicester one day a week.

Key Responsibilities:

• Develop and implement procurement strategies for goods, works, and services.
• Oversee the tendering, award, and management of contracts, ensuring compliance with UK public procurement law.
• Lead and develop a high-performing procurement team.
• Apply risk management techniques to mitigate procurement risks.
• Champion social value through procurement, focusing on local economic regeneration, employment, and sustainability.

Essential Requirements:

• Extensive experience in procurement, tendering, and contract management, including high-value and complex projects.
• Strong knowledge of UK public procurement law and contract law.
• Experience in developing procurement strategies and managing procurement teams.
• Ability to apply risk management in procurement processes.
• Experience in driving social value through procurement practices.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

Your new company
Hays Business Support are seeking a friendly, professional, and highly organised temporary Receptionist located in Birstall. The ideal candidate will serve as the first point of contact, providing exceptional customer service and administrative support.
Your new role
This role is a temporary role to start at the beginning of December up until February 2025. The working hours required are Wednesday and Thursday 8.30am-5pm and Friday 8.30am-4.30pm.

Responsibilities for the role include:

• Receive and greet visitors to the building, issuing visitor identification badges and directing them to their required location
• To receive incoming administrative calls during office hours and ensure that they are processed, including the transferring of calls
• To distribute incoming correspondence and communications in accordance with agreed procedures
• To maintain a safe and clean reception desk and area
• To carry out a variety of administrative tasks and duties commensurate with the role
• To carry out Data input to update and maintain information

What you'll need to succeed
To be successful in this role, you must have a minimum of 6 months experience working as a receptionist as well as having basic ICT skills in Microsoft Office applications such as Outlook, Word and Excel. You must have excellent communication skills both verbally and written.




What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Starting salary: £27,000 - £30,000 (depending on experience)37 hours per week, 52 weeks/yearEducation Systems Support Limited is an accredited SIMS support company that provides management information systems support and training to schools.We are looking for a Training and Support Officer to join our team. In this role, you'll deliver essential support and training to schools, guiding them in the daily use of the SIMS Management Information System.
The postholder will be based at New College Leicester but will be required to travel between sites as required.
Main duties will include:Helpdesk support for our customers.
Delivering training to school staff in the use of SIMS and preparing training documentation.
Leading on more than one major area of the software (e.g. Attendance, Personnel, Management of the Pupil Record, etc).
Applicants should have:Substantial schools’ MIS experience (SIMS experience preferred)
Experience of writing guidance and/or training materials
Excellent customer service skills
Excellent communication skills (both verbal and written)
Good IT skills with a working knowledge of MS Word and Excel.
How to apply:Application details are explained in our ‘Information for Applicants’ document (please click Apply Now button). Completed applications must be returned to us by Friday, 13th December 2024.
We aim to interview candidates during week commencing Monday, 20th January 2025.

Community Care Assistants

Ashby De La Zouch/Hinckley and Bosworth and Surrounding Areas

Weekend Shifts available

Full and part time hours available

From £12.00 per with weekly pay

Shifts also available in Markfield supporting a client in their home. Fridays 16:00 - 18:00. Saturdays 10.30 - 15:30pm and day long shifts in school holidays ad hoc.

Who will you be helping to make life better for?

Prestige Nursing & Care Leicestershire Branch are seeking dedicated and passionate Community Carers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Community Carers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means we provide:

• You will be paid the national minimum wage for all attended training sessions and any shadow shifts
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Unlimited annual leave request *
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Paid previous experience as a care assistant is an advantage but not essential we can provide full training with our introduction to care programme
• Excellent communication skills
• Compassionate and kind individuals
• A driver's licence and use of own vehicle essential
• Good professional or personal references

In line with CQC & Care Insectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to time lines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Manpower are currently recruiting for our client based in Loughborough who are a leader in life science and clinical research.

This position is to work within data and compliance, on a 3 month contract initially, based at the site in Loughborough.

See below for the Job Description

Position summary

The incumbent will provide IT support to the Life Sciences Product Compliance teams, primarily analysing product data from multiple sites and working with purchasing to obtain supplier compliance statements.

The applicant should have a scientific background and strong IT & administrative skills. Experience of ERP systems would be advantageous. If this is you, we would like you to help fulfil its mission to enable our customers to make the world healthier, cleaner and safer.

Responsibilities

• Analysis of product data
• Review of product compliance against pre-set criteria
• ERP system updates and data management
• Interaction with key stakeholders such as purchasing
• Communication with suppliers
• Effective collaboration and co-ordination of activities with fellow team members

Required Qualifications/Experience

• BS degree in a scientific discipline / strong experience of working in a scientific environment

Knowledge, Skills, Abilities​

• Excellent written and verbal communication skills. Ability to communicate clearly, succinctly and effectively in person, over the phone, on remote meetings and in writing
• Able to connect with all levels within the organisation
• Strong interpersonal skills including the ability to remain calm, professional and positive
• Strong IT skills relating to data analysis
• Ability to work as a member of a team in a fast-paced environment with moderated supervision
• Highly motivated, possessing strong organisational skills and able to prioritise multiple activities concurrently

This is an excellent opportunity to join a world leader in Life science and clinical research.

Full time working 37.5 hours per week, on site parking , on site canteen.

Apply now or call 01159599513 for further details

Your new role

• Greet visitors, issue ID badges, and direct them as per security protocols.
• Handle administrative calls, transfer them appropriately, and direct emergency calls to the Fire Control Centre.
• Distribute incoming correspondence and prepare outgoing communications.
• Maintain a safe and clean reception area.
• Perform various administrative tasks relevant to the role.
• Update and maintain information in Service systems and use MS applications for communication.
• Execute specific duties during building evacuations.
• Ensure tasks reflect the Service's Equality and Diversity policies.
• Comply with Data Protection and Information Security legislation.
• Adhere to Health and Safety policies.
• Undertake additional duties as directed by the Chief Fire and Rescue Officer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Student Support Mentor

Location: The Grange Therapeutic School, Knossington, Oakham

Salary: £20,906.25 per annum

Hours: 37.5 hours per week, Monday to Friday 8.30am–4.30pm (4pm Friday)

Contract Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Student Support Mentor to join our close-knit team at The Grange Therapeutic School located in Knossington, Oakham.

About the role

To support the pupils in and out of classes and at an 8-18 co-educational SEMH special school. Every day is different, and you will be supporting pupils in classrooms, around our school site and also on activities and trips as well as with vocational learning. It is the aim that every member of staff should have a positive impact on the lives of the pupils in our care.

Duties and Responsibilities

To support pupils in lessons and around our school grounds
To support pupils with activities on and offsite
To support teachers and instructors in the delivery of lessons and activities.
To be a part of promoting safeguarding and pupil welfare which is incumbent on all staff.
Managing and recording behaviour where appropriate.
Upkeep of the classroom environment including displays.
Liaising with tutors and family support.
Supporting behaviour management and student welfare – working 1:1 or in small groups when required.
Any other reasonable duties commensurate with role as directed by the Principal or their representative.
Qualifications Required

GCSE C/4 or above in English and Maths or equivalent.
Experience with young people
About us

The Grange Therapeutic School is an independent special school for young people aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as “Outstanding” by Ofsted.

We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression.

We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We provide Education and Care across a number of schools and residential homes nationally. We welcome staff who share our commitment to help pupils experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Acorn Education is part of the Outcomes First Group.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.