Total 9 Customer Service job vacancies in Leicester

Learning Support Assistant
Wreake Valley Academy
Permanent
Contracted Hrs: 28.75 per week
Working Wks: Term Time + Inset Days (39 wks)Grade: Grade 5, Pts 7 to 8
Salary: £16,288 to £16,546 per annumDo you have a passion for education and enabling children and young adults to achieve to the highest of their ability?
Are you looking for a rewarding role in which you can make a real difference?
Would you like to work in a supportive team that values each individual’s contribution?
If so, this could be the perfect opportunity for you!
We are looking for a confident, hard-working and committed Learning Support Assistant to join us at Wreake Valley Academy. This is an exciting opportunity for someone who is passionate about supporting all children to achieve their potential, no matter what individual challenges they may face.
The main focus of this role is to facilitate learning across the broad curriculum and to facilitate the building of positive and appropriate relationships with their peers; this may mean dealing with challenging behaviour. The successful candidate will assist the class teacher in delivering pupils’ education. This includes contributing to planning and preparation of differentiated resources and individual instruction. The Learning Support Assistant will support the learning of individual students within the classroom in all subjects.
This role is a rewarding one with a successful candidate having the opportunity to become part of the Bradgate Education Partnership family and will benefit from working with great students and alongside experienced, friendly and welcoming staff members. In addition, the successful candidate will have access to our CPD programme.
The ideal candidate will:
• Be NVQ Level 2 qualified or have equivalent experience of supporting teaching and learning in an educational setting
• Have good numeracy and literacy skills
• Have basic IT skills
• Have good influencing skills to encourage pupils to interact with others and be socially responsible
• Have high expectations and work to ensure that all children can succeed in their learning
• Be a team player
• Have a great sense of humour
In return we offer:
• Opportunity to work within a supportive team
• Opportunities for career development with access to apprenticeship and training schemes
• Generous annual leave entitlements
• Access to the generous Local Government Pension Scheme (24% contribution by the employer)
• Employee Support Service (counselling) for employees and close family members (24/7 support)
• Employee Discount and Benefit Scheme
Applications
If you would like to discuss this post or arrange a visit to the school please contact the Head Teacher, Ben Rackley, prior to applyingTo apply for one of the positions:
1. Visit our careers website and search for the vacancy
2. Apply using the online application form
3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Monday 25th November 2024
Provisional Interview Date: Week commencing 2nd December 2024
We look forward to receiving your application!
SAFEGUARDING…
Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks.
WE ARE ALL UNIQUE…
At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.

Service Care Solutions are working alongside a local authority in Leicester for a Procurement Manager to join the team on a permanent basis. Please find a description of the role below

Job Title: Procurement Manager

Location: Leicester
Salary: £49,000 to £52,000
Contract Type: Permanent

You will develop and implement procurement strategies, manage high-value and complex contracts, and drive savings and service improvements. The role also involves leading a procurement team, ensuring compliance with public procurement law, and championing social value initiatives. Office attendance is required in Leicester one day a week.

Key Responsibilities:

• Develop and implement procurement strategies for goods, works, and services.
• Oversee the tendering, award, and management of contracts, ensuring compliance with UK public procurement law.
• Lead and develop a high-performing procurement team.
• Apply risk management techniques to mitigate procurement risks.
• Champion social value through procurement, focusing on local economic regeneration, employment, and sustainability.

Essential Requirements:

• Extensive experience in procurement, tendering, and contract management, including high-value and complex projects.
• Strong knowledge of UK public procurement law and contract law.
• Experience in developing procurement strategies and managing procurement teams.
• Ability to apply risk management in procurement processes.
• Experience in driving social value through procurement practices.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

Your new company
Hays Business Support are seeking a friendly, professional, and highly organised temporary Receptionist located in Birstall. The ideal candidate will serve as the first point of contact, providing exceptional customer service and administrative support.
Your new role
This role is a temporary role to start at the beginning of December up until February 2025. The working hours required are Wednesday and Thursday 8.30am-5pm and Friday 8.30am-4.30pm.

Responsibilities for the role include:

• Receive and greet visitors to the building, issuing visitor identification badges and directing them to their required location
• To receive incoming administrative calls during office hours and ensure that they are processed, including the transferring of calls
• To distribute incoming correspondence and communications in accordance with agreed procedures
• To maintain a safe and clean reception desk and area
• To carry out a variety of administrative tasks and duties commensurate with the role
• To carry out Data input to update and maintain information

What you'll need to succeed
To be successful in this role, you must have a minimum of 6 months experience working as a receptionist as well as having basic ICT skills in Microsoft Office applications such as Outlook, Word and Excel. You must have excellent communication skills both verbally and written.




What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Starting salary: £27,000 - £30,000 (depending on experience)37 hours per week, 52 weeks/yearEducation Systems Support Limited is an accredited SIMS support company that provides management information systems support and training to schools.We are looking for a Training and Support Officer to join our team. In this role, you'll deliver essential support and training to schools, guiding them in the daily use of the SIMS Management Information System.
The postholder will be based at New College Leicester but will be required to travel between sites as required.
Main duties will include:Helpdesk support for our customers.
Delivering training to school staff in the use of SIMS and preparing training documentation.
Leading on more than one major area of the software (e.g. Attendance, Personnel, Management of the Pupil Record, etc).
Applicants should have:Substantial schools’ MIS experience (SIMS experience preferred)
Experience of writing guidance and/or training materials
Excellent customer service skills
Excellent communication skills (both verbal and written)
Good IT skills with a working knowledge of MS Word and Excel.
How to apply:Application details are explained in our ‘Information for Applicants’ document (please click Apply Now button). Completed applications must be returned to us by Friday, 13th December 2024.
We aim to interview candidates during week commencing Monday, 20th January 2025.

Your new role

• Greet visitors, issue ID badges, and direct them as per security protocols.
• Handle administrative calls, transfer them appropriately, and direct emergency calls to the Fire Control Centre.
• Distribute incoming correspondence and prepare outgoing communications.
• Maintain a safe and clean reception area.
• Perform various administrative tasks relevant to the role.
• Update and maintain information in Service systems and use MS applications for communication.
• Execute specific duties during building evacuations.
• Ensure tasks reflect the Service's Equality and Diversity policies.
• Comply with Data Protection and Information Security legislation.
• Adhere to Health and Safety policies.
• Undertake additional duties as directed by the Chief Fire and Rescue Officer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Learning Support Assistant SEND – Advert
Do you have experience working with children with special educational needs? Are you calm, compassionate and adaptable?
Fernvale Primary School, part of the OWLS Academy Trust, have a great opportunity for a kind, caring and passionate Learning Support Assistant to join our lovely support team! We are seeking dedicated experienced candidates who will work on a 1:1 basis with a child identified as having special educational needs and has an EHCP/High Needs. We are looking for someone who will work closely with our staff to support the intellectual and social developmental needs of our pupil during structured and unstructured times.
The successful candidate will need to deliver personalised activities inside and outside of the classroom, which help individuals to meet their agreed provision and targets.
The successful candidate will:
• Have previous experience in an educational setting and working with children aged 4 to 11;
• Have experience of working with pupils with speak and language needs;
• Have experience of working with pupils with ASD or ADHD or emotional behavioural needs;
• Have the ability to communicate effectively and appropriately with children and adults;
• Have had Team Teach training and experience of positive handling or a willingness to go on the training;
• Have knowledge of how/when best to intervene in children’s learning in order to help them progress;
• Have patience, resilience and a passion for the educational needs and development of happy and competent children;
• Be able to engage children both inside and outside of learning times and adaptability;
• Have knowledge and understanding of the requirements of Safeguarding Children and Vulnerable Adults in the education sector as applicable to this role; and
• Possess a good standard of written/oral English and Numeracy skills.
We are looking for someone who:
• Has experience of supporting teaching and learning in a formal setting, ideally with pupils with special educational needs
• Is committed to supporting children to access all areas of school life;
• Understands how and when to intervene in children’s learning in order to help them progress;
• Who can be flexible and adapt to the child's need;
• Has experience of EYFS and KS1;
• Is willing to undertake training around interventions to support special educational needs pupils
We can offer you:
• The chance to join a friendly, supportive and highly committed staff team;
• A school where children work hard and are respectful of everyone’s needs;
• Fixed term contract for a year with the possibility of it being extended;
• A working atmosphere that is built upon trust, honesty, integrity and an unwavering commitment to excellence for all children.
For further information please refer to the attached letter to applicants and job specification.
Specifics: • Grade 5
• Weeks: Term time + INSET days;
• Hours: 8:45am to 3:15pm, with an hour unpaid lunch break
OR 2 candidates working as a job share 8:45am-12:30pm / 12:30pm-3:15pm (please indicate your preference) on the application form.
* Contract type: fixed term contract (until the end of this academic year) with the view to be extended
Applications must be submitted using the OWLS Academy Trust Application Form (available to download as a Word Form or a PDF document).
• Closing date for applications: Wednesday 27th November 2024
• Interviews: w/b 9th December 2024
• Start Date: 6th January 2025
Fernvale Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to satisfactory references and a satisfactory enhanced DBS disclosure.
Fernvale Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to satisfactory references and a satisfactory enhanced DBS disclosure.