Total 344 Customer Service job vacancies in London, Greater London, NW5 2DB

Learning Support Assistant - Greater Manchester

We are partnering with an outstanding SEND and SEMH school, currently seeking an enthusiastic Learning Support Assistant to join their team. This is an excellent opportunity for someone with experience in supporting children and young people, looking to advance their career in education.

The role involves supporting learners with complex learning needs, either on an individual basis or in small groups within the school's Secondary provision. The school provides a welcoming and inclusive environment and is keen to develop its staff into permanent members of the team.
- Have experience working within an educational setting.
- Be flexible, patient, and adaptable to changing needs.
- Demonstrate strong time management and multitasking skills.
- Communicate effectively as part of a team.
- Dedicated consultants offering personalised support and guidance.
- Access to 1,000+ certified CPD courses, both in-person and virtual.
- Exclusive discounts with major retailers.
- Generous refer-a-friend scheme.
- Outstanding customer service - check out our Google reviews!
- Comprehensive interview preparation with education experts, ensuring you feel confident and ready.

The safeguarding and welfare of children and young people are at the core of our work. All candidates are subject to a satisfactory Disclosure and Barring Service (DBS) check. If you are not subscribed to the DBS Update Service, we can assist with a new application during the registration process.

Additionally, we provide all registered candidates with free safeguarding and Prevent Duty training.

If you're ready to make a positive impact and join a supportive educational community, we'd love to hear from you.

An opportunity has arisen for an experienced and proactive administrator to join the Locomotor service at St Leonard’s. The post holder will also provide administrative support to the Locomotor Service.

The candidate must have previous experience in an administration role involved with patient appointments, knowledge of internal tools / processes. Experience of working with the patient booking software would be an advantage, as well as excellent and sensitive communication skills.

You will be based on site in the physiotherapy department at St Leonard's and will be involved in dealing with patients face to face at our busy reception desk and over the phone. You will also be involved with providing face to face patient support in our pain service introductory session.

You will work closely with a team of administrators, Physiotherapist, Psychologists, Occupational therapists and pain consultants.

You will have the opportunity to develop and extend your skills in a department committed to continuing education and training.

Please note that candidates will be required to attend a face to face interview and complete a computer based skills test.

Some of the key aspects of this support comprise:
• Booking patient appointments and maintaining the integrity of the service data bases.
• Dealing with patient queries and concerns regarding their appointment both face to face on the reception desk and over the phone.
• Speaking to patients about their appointments who may be in pain or distressed
• Working with interpreters
• Assisting physiotherapists and allied health professionals (AHPs) in the registering on arrival of patients in group settings and supporting the preparation of said groups.
• Assisting admin lead and Service leads in ensuring service capacity is maximised and maintained in line with department key performance indicators.
• Liaising with other teams and GP practices.
• Working closely with Physiotherapists and AHP’s in the organisation of clinics & appointments.
• Assisting administration lead with office based admin tasks such as contacting patients, preparing clinic letters, processing referrals
• Collating waiting list statistics and inputting patient data
• Minute taking at clinical meetings

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

We are recruiting for experienced band 6 nurses with a post graduate qualification in critical care to join RCN Team of the Year 2021 Winners, Adult Critical Care Unit at the Royal London Hospital.

We are very much on the frontline in London’s response to the COVID-19 pandemic and are rapidly expanding our critical care capacity in response to demand in the capital. Our additional capacity will allow us support the backlog of complex surgical patients awaiting elective surgery alongside our trauma and emergency patients whilst continuing to care for patients suffering from Covid-19 and our staff will rotate in their teams across all of our critical care areas.

As the UK’s largest trauma centre our ACCU unit leads the trauma network for North East London and Essex. It is a leading specialist centre with an international reputation for caring for some of the most seriously injured patients in London and beyond. In addition to trauma the Royal London Hospital also provides specialist care in neurosciences, a hyper-acute stroke centre, and acute general medical, along with surgical and obstetric services.

Working within a highly skilled, dynamic multi-disciplinary team, in our busy 60 bedded Adult Critical Care Unit (ACCU), which accommodates both level 3 and level 2 patients. This is an excellent opportunity for, energetic, enthusiastic staff nurses with at least 6 months acute experience, to provide a high standard of care to patients within a challenging, yet supportive acute hospital setting.

Professional development is very important to us and we offer you the opportunity to undertake the band 5/6 development pathways, the critical care course, neurosciences critical care course/ILS/ALS, we are supporting a number of staff on their degree/masters pathways and in collaboration with City University an accredited Trauma Course in house.

As part of our Adult Critical Care commitment to enhance the working lives of our staff, we offer flexible working arrangements, childcare vouchers, family-friendly policies and staff benefits including an excellent pension scheme.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

To provide the highest standard of assessment, planning, implementation and evaluation of individualized, holistic patient care in conjunction with
the inter-professional team.

As a proficient practitioner in critical care, the post holder acts as a professional role model and clinical teacher.

He / she also provides effective mentorship and preceptorship, participating in the education and trainingof nursing and non-nursing staff.

He / she also takes charge of the Intensive Care Unit as required, liaising closely with the Senior Sister / Charge Nurse with continuing responsibility


This advert closes on Sunday 1 Dec 2024

Are you a warm, passionate and empathetic individual? If so, we are looking for Support Workers to join our Mental Health supported living service.
This position involves providing individualised person centred care and support to adults with mental health needs living in supported housing. You will be responsible for promoting emotional wellbeing and independence, encouraging the people we support to enjoy a fulfilling and valued life.

Support Worker Duties:

Develop and sustain warm and trusting relationships with service users
Promote the self-esteem, happiness and emotional health of service users, encouraging and supporting them to express their needs, views and concerns
Provide respectful personal care in accordance with the needs, wishes and preferred routines outlined in the individual’s personal support plans
Supporting people in a wide range of activities within their home and community
Experience is desirable for this role, but it is not essential as full training will be provided. One of our tenants has a beloved cat, so applicants need to be able to work in this environment. A driver’s license is also desirable.

Benefits of working with Creative Support:

A one-off bonus of £100 upon successful completion of the 4-month probationary period
Competitive pay and a pension with company contribution and 28 days annual leave
Company paid enhanced DBS for all staff
Free employee support programme
All our staff are supported 24/7 by our out-of-hours teams
Support to complete the nationally recognised Care Certificate and Social Care Diploma
We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

We can only accept applications from candidates who are located in and eligible to work within the UK.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician is required to provide first line and second line technical user support covering hardware and software applications for a well-established company based in Central London.


SALARY: Negotiable

LOCATION: Hybrid with up to 3 Days per Week in the Central London Office (WC1B)

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician who has experience providing first line and second line support for hardware and software applications.

Working as a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician you will play an integral role in providing high-quality 1st and 2nd Line support to both internal team members and external customers.

As a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician you will manage helpdesk tickets, ensure seamless device deployment and configuration, and support of the company’s bespoke software platforms and applications.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician include:

• Manage and respond to helpdesk tickets through the Halo platform, maintaining an organised and timely workflow to support end-users

• Deploy and configure devices using Microsoft Intune and Autopilot, ensuring systems are prepared and secure for new users

• Administer Entra Active Directory, ensuring users have appropriate access and permissions for seamless operations

• Provide ongoing support for the company’s bespoke software, ensuring high system performance, security, and user satisfaction

• Collaborate with team members to maintain an optimised, secure IT environment that aligns with organisational goals


CANDIDATE REQUIREMENTS

• Proven experience in helpdesk support and device management

• Knowledge of Microsoft Intune, Autopilot, and Entra Active Directory

• Excellent communication skills to effectively engage with both technical and non-technical users

• A proactive and collaborative approach to problem-solving in a team-driven environment

• Experience with bespoke software support is a plus


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12827

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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The post holder will be responsible for providing comprehensive, high quality secretarial and administrative support service to one of a number of District Nursing Teams within Whittington Health (Haringey & Islington).

Please see detailed Job description and Personal Specification documents for more information and main responsibilities

Provide timely, efficient and effective operational service management leadership for both services within the Surgical Division to ensure these are responsive, innovative and provided to the highest possible clinical and performance standards. Provide clear leadership ensuring that all staff are appropriately managed and developed, and that they are efficient, effective, engaged and motivated. Take forward agreed projects to improve service delivery and patient experience in key areas. Lead on ensuring that all performance/quality targets are met. Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Surgical Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.

Job Summary: Accountable to the Administration Manager for the smooth running of the Macmillan Brook/Suite 8 Unit. To provide effective team working by possessing a high standard of communications skills both written and oral. To be able to prioritise their own workload with a good working knowledge of computer systems with the ability to be diplomatic at all times. To contribute to the standard operating procedures of the service. The work as part of the Cancer service within Lewisham and Greenwich Healthcare NHS Trust to facilitate, co-ordinate and support the nursing and clinical team to enable high standards of care to be delivered to patients and families. Key Result Areas & Performance: To be accountable to the Administration Manager for the day to day running of the department To inform the Administration Manager of any untoward incident or occurrence so that remedial action can be taken at the earliest opportunity To be aware and comply with departmental policies and protocols To communicate with colleagues, healthcare professionals and patients in a polite and courteous manner, showing the degree of professionalism expected. Under the supervision of the Administration Manager ensure that clinics are maintained and adjusted in line with clinicians annual and study leave. This may involve cancelling and rescheduling of clinics as necessary. Compile forward planning sheets of clinics as requested Following receipt of new patient referrals, make new patient appointments ensuring that new patient encounters are created as per standard operating procedures. Generate new referrals from ERS system. Working with the Administration Manager supporting all members of the unit team to ensure that all services are adequately covered i.e. ensuring that there is adequate cover for the HCAs To assist clinicians and healthcare professionals with any IT issues relating to clinic procedures and to inform Management of any urgent issues that they are unable toresolve in good time. Provide, at all times, a welcoming, supportive and caring environment for patients, relatives and visitors. Regular update of the kiosk self-checking in system. Check every patient for any changes of recorded information and update accordingly When needed assist the HCA to ensure that all patients height and weight are taken accurately and documented on Icare. Ensure all follow up appointments are made as instructed by clinicians on the e-outcome form. Regularly monitor and action the LGT uncashed report and email clinicians of any missing e-outcomes to ensure that all patients appointments have been actioned and clinic are cashed-up Ensuring that the three telephone lines are answered within good time and answering queries or re-directing as appropriate in a sensitive and professional manner. Ensure regular checks are made on the group email address, prioritising urgent requests. All email queries are dealt with and responded to in a timely manner, notifying the requester when completed. Provide back up cover when needed to the Chemotherapy Day Care Unit ensuring that all day care admissions are admitted and discharged (QEH site). Ensure that patients receive their appointments in good time, either by post/those sent by the Synertec automatic service/ or text message when needed. To organise any supportive services as needed To be responsible for ensuring that patients' notes are pulled and available for clinic that require them. Ensure the clinical areas are prepped for each clinic session, checking each morning that the clinical rooms have been cleaned and are well maintained with adequate stock. Order and maintain necessary stationary as required in the clinical rooms and reception area. Request all necessary maintenance work after consultation with the Administration Manager. Ensure that all patient registration for new patients undergoing chemotherapy treatment are created through the e-prescribing portal. To participate in the PDR process to ensure personal skills are enhanced. Attend team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development.

Heathfielde Medical Centre Summary of Receptionist Job Description Job Title:Receptionist Pay:Dependent on experience Line Manager:Reception Supervisor overseen by Practice Manager Hours: Part time Contract:Permanent (subject to satisfactory probation period) Job Summary: Responsibilities Operate the computerised appointment system in accordance with Access protocols. Receive and book in patients, monitor the patient flow, make emergency appointments and draw to the doctors notice any patients who might require immediate attention Provide and receive information face to face, over the telephone, in writing or by electronic mediums from patients, doctors, practice nurse, colleagues, managers, other external contacts (eg, pharmacist, secondary care, nursing homes, etc.). Advise patients of relevant fees for non-NHS services. Accept payment and issue receipts for non NHS income. Open, sort and distribute internal and external post. Liaise with consultants secretaries regarding patient referral queries and expedite appointments/tests as required. When taking over a duty from another colleague at change over of staff, ensure that all relevant messages/detail are passed on to ensure continuity. Scan documents/ letters to the computer system. Participate in staff meetings. Participate in any in-house training that may be provided and attend any external training courses as may be considered appropriate to the duties of the post. Ensure the reception and waiting areas are kept neat and tidy. Cover for colleagues in the event of absence through sickness or holidays as required. To file patients records in the correct manner. To check and update patients addresses, telephone numbers etc, on both manual and computerised records. Chaperone GP if required. Data Protection It is a requirement of the job for the post-holder to use computers or other information technology and he/she will be required to ensure that security procedures are followed as appropriate and that confidential information for example, passwords, are not communicated to unauthorised individuals. Equality and Diversity The post-holder will support the equality, diversity, and rights of patients, carers, and Colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner, which is welcoming to and of the individual, is non-judgmental And respects their circumstances, feelings priorities, and rights. Health and Safety All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety, and that of others, who may be affected by their acts and omissions. General Clause This job description is not intended to be exhaustive but to indicate the main responsibilities of the post and may be amended from time to time after consultation with the post-holder to meet the changing needs of the service.

Service Manager Responsibilities You will provide effective and innovative leadership, ensuring clear direction concerning service improvement and effective utilisation of resources; leading and managing the assessment of complex operational issues and challenges that face the service. This will demand high levels of judgement, analysis and interaction to agree clear solutions and recommendations that you will be responsible for implementing. You will monitor and review patient pathways, utilising patient tracking information to identify pathways delays, to expedite care pathways and to deliver service improvements to streamline pathways. You will proactively find resolutions to improve pathways and support timely clinical decision making. You will ensure systems are in place to monitor the delivery of contracted activity, identifying, mitigating and escalating against any areas of underperformance and any risks to delivery. You will ensure compliance with Medefer's corporate governance requirements, ensuring processes are in place to monitor clinical quality. You will investigate complaints and incidents and identify and manage risk, actively using the risk register to document, highlight and manage risks; taking action to negate or minimise risk where it is within the scope of the role. You will ensure that our clients' experiences of the Medefer pathway are the best they can be, that service level agreements and individual key performance indicators are sent and delivered, and that we learn from feedback and continuously improve how we operate. You will create, interpret and analyse data to turn it into useful information to enable the operations team to monitor and control performance and quality. You will establish and maintain effective communications with key stakeholders, developing and building excellent working relationships between Medefer and its clients. You will communicate with internal and external stakeholders regarding the progress of patients and the status of different elements of the outpatient service. You will support the Patient Care Team to effectively manage queries relating to your services, allocating tasks along with the Patient care manager to ensure sufficient coverage. You will create, maintain and deliver service-specific training and documentation.

Responsible for all aspects of the professional management of the Technical Services section of the pharmacy, including the clinical input into prescribing and administration of chemotherapy, in order to provide a high quality, efficient pharmacy service to patients and staff within C&W. To lead by example in the specialisms of oncology, haematology and palliative care and ensure a consistently high quality clinical pharmacy service is delivered to these patients and other clinical areas that utilise technical services products, in collaboration with the multidisciplinary team. Although this post is based at the Chelsea site, the post holder will be involved in working collaboratively across site and will be required to attend meetings at the West Middlesex site or work from West Middlesex site occasionally as required.

JOB TITLE: Business Support Manager - Group Public Affairs (9 month FTC)

Salary: £68,202 - £75,780

HOURS: Full time

LOCATION(S): London

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Just as the UK's nations have increasing power over their public policies, devolution deals across England mean that regional policy makers, alongside those in Westminster and Whitehall, have an important role to play in making decisions that affect our business and customer objectives.

Through the Group Ambassador Programme, we strive to enhance the reputation and influence of Lloyds Banking Group (LBG), enabling us to play an important advocacy role for policies and ideas that will support resilience and recovery across the UK. Be it the supply of quality housing, opportunities posed by green finance, or even how the apprentice levy can benefit small businesses, we are passionate about securing advocacy for proposals that will help the UK's nations and regions to recover - and prosper.

Are you interested in playing a part in this programme? Then we've got news for you: an exciting opportunity has arisen to join Group Public Affairs (GPA) on a 9-month fixed term contract as a Business Support Manager (BSM). You'll be responsible for enhancing the Group's reputation by supporting the Ambassadors for the East and South-East of England in their role as trusted and credible influencers within these regions, thereby helping to amplify and promote the Group's main strategic priorities. We're looking for a high-calibre colleague who's engaged and passionate to work with us from no later than February 2025.

The BSM is a member of the wider GPA team, made up of colleagues from a variety of political, policy and industry backgrounds. The main focus areas will be political engagement and public policy advocacy, with a requirement to use traditional and social media to enhance the Group's reputation and secure engagement with our policy positions in these regions. The BSM will be required to maintain and build a good political network in the East and South East of England.

Key responsibilities

• Devising a comprehensive regional engagement strategy.

• Preparing and briefing Ambassadors ahead of meetings with political stakeholders.

• Political monitoring of political and public policy issues relevant to the Ambassador's regions.

• Convening, and preparing for, roundtables and bilateral meetings with regional stakeholders including local MPs, Metro Mayors, Local Enterprise Partnership (LEP) leaders (both virtually and face-to-face within the region or Westminster). This will require travel to and around both regions.

• Supporting the delivery of division-wide engagement and policy advocacy campaigns e.g. The Big Conversation 2020.

• Developing and delivering comprehensive political engagement plans for the Ambassadors, crafted to deliver LBG's strategic priorities. While balancing this with 'reactive' engagement on topics which matter to regional stakeholders e.g. support for business, domestic abuse, inclusion, branch closures etc.

• Developing good working relationships with local MPs, thereby becoming a trusted and known LBG contact for the region's stakeholders.

• Identifying, escalating and mitigating emerging risks arising from decisions taken by the Group in the region.

• Representing the Group at, sometimes difficult, political meetings and functions with regional government officials, trade bodies and other opinion formers.

• Responding swiftly (and socialise with other GPA peers) to enquiries or complaints from politicians. This could involve monitoring of political activity during weekends or bank holidays.

• Providing expertise and input into government consultations specifically affecting the regions.

• Working with social and traditional media agencies to develop opportunities for being recognised for our social activity and, ultimately, to increase advocacy of our ideas. This will involve managing the Ambassadors' Twitter handles ensuring co-ordination with Group handles where required while embracing opportunities for bespoke content.

About us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you'll need

• Curious about the social and cultural forces that affect the environment in which the Group operates.

• Ability to learn quickly and to grasp regional politics, media and policy debates impact the Group and its activity.

• Strong oral and written communication skills and the ability to collaborate across GPA, GCA and the wider business to help deliver regional political engagement priorities.

• Experience in, or knowledge of, managing and developing content for core social media channels.

• Ability to provide timely and reliable briefing and counsel to Ambassadors (and other relevant senior leaders as required).

• Can prioritise workload optimally.

• Adaptability in a fast-changing environment driven by political and media demands.

• Proactive networking skills both within the bank and externally.

• Ability to analyse and interrogate quantitative and qualitative data sets, assessing trends and insight to aid the development of political engagement resources.

• Curiosity about the external environment through extensive reading of a wide range of current affairs sources, and participation in external events such as seminars, roundtables and similar activities.

• A willingness to develop networks and the familiarity of broad range of influencers in politics, devolved government and public affairs.

• The role is a key part of the GPA agile pool and is expected to show adaptability at short notice to help colleagues across GPA and GCA to meet the needs of the business whenever they arise.

It is required that candidates have experience of working with external stakeholders (political or media), managing reputational challenges and risks, and good knowledge of corporate affairs. We have a flexible working arrangement and expect colleagues to come into the office at least two times a week to enable team collaboration.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

We're dedicated to providing you with opportunities and support to develop you and to optimise your potential!

If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!

Proud member of the Disability Confident employer scheme

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Childrens Residential Support worker with Oldham Council

Oldham Council are currently looking for someone who is happy to work 37 hours per week.

Key Responsibilities:

• Provide exceptional care and support to young people in a residential setting.
• Actively engage with individuals to meet their needs and promote their independence.
• Work flexibly across a variety of shift patterns, including sleep-ins, lates, and early starts, to ensure the smooth running of the service.

Requirements:

• Level 3 qualification in Safeguarding (essential).
• Experience in Residential Child Care, Mental Health, Disabilities, or as a Health Care Assistant (desirable but not essential).
• A proactive and hands-on approach to supporting young people.

Shift Patterns:

• Sleep-in shifts: 10:00 am - 12:00 pm, sleep-up 7:00 am - 11:00 am.
• Late shifts: 10:00 am - 10:00 pm or 11:00 am - 11:00 pm.
• Shift times may vary to meet the needs of the service.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Wraparound and Childcare programme Co-Ordinator with Rochdale Council

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:

As the Wraparound and Childcare Programme Coordinator, you'll play a pivotal role in ensuring sustainable, accessible, and high-quality childcare for children across Rochdale, including those with SEND. You'll work closely with schools, families, and providers, helping to bridge the gap between supply and demand for wraparound childcare while ensuring our services meet the highest standards.

What You'll Do:

• Assess and map current childcare provision to identify gaps and opportunities.
• Lead consultations with families and stakeholders to understand needs and demands.
• Support providers with business planning, funding applications, and quality assurance.
• Collaborate with schools, partners, and teams across the council to expand childcare services.
• Monitor and evaluate programmes, reporting on progress and challenges.
• Ensure safeguarding procedures are upheld in all aspects of your work.

What We're Looking For:

• Experience: Proven track record in childcare programme management, service evaluation, and working with diverse stakeholders.
• Skills: Exceptional communication, planning, and problem-solving abilities. A good understanding of early years policies and Ofsted standards is essential.
• Attitude: Adaptable, resilient, and solution-focused with a commitment to equity and inclusivity.

Why Join Us?

• Be part of a passionate team dedicated to making a difference.
• Shape the future of childcare in a vibrant and diverse community.
• Enjoy flexible working hours and opportunities for personal development.
• Contribute to innovative programmes that support children and families.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250