Total 302 Customer Service job vacancies in Luton, Bedfordshire

Undertake holistic health assessments of patients with complex palliative and end of life care needs in community settings. To proactively plan, co-ordinate, deliver and evaluate the provision of a high quality specialist palliative and end of life care within the community and across the primary and secondary care interface ensuing onward referrals are made as appropriate. Make appropriate clinical decisions independently and seeking senior guidance where necessary in reviewing, monitoring and managing patients. Assess plan and evaluate care for patients, their families and carers . Monitor patient needs and interventions and appropriately report to the identified key worker. The post holder will provide a therapeutic relationship with patients with a palliative diagnosis, their carers and their families. To provide opportunistic informal education to patients, their families and health professionals. Provide patients and their families /carers with information. Work as part of a multidisciplinary teams acting as patient advocate for specialist palliative and end of life nursing advice and care. They will be expected to work with a wide range of health and social care professionals who work within the acute and community setting. To actively participate in the Palliative and End of Life Care educational programme to deliver evidenced based education to community based staff. Maintain own personal development ,knowledge and skills sharing good practice with colleagues. Actively participate in regular clinical supervision. To develop and sustain effective working partnerships with local clinicians, other specialist palliative care providers, managers and team colleagues. Understand and ensure good practice in managing patient information between the different care settings and teams. Understanding of IT with an ability to use email and other systems that aim to improve communication within the services. Develop and maintain good working relationships with key resources that support service development and influence the role e.g. Macmillan Cancer Support. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. Regular communication with a wide range of colleagues including Primary health care teams Specialist Cancer Care colleagues within Luton, Bedfordshire and Hertfordshire Specialist Palliative Care colleagues within Luton, Bedfordshire and Hertfordshire Other colleagues within the community integrated nursing teams Locality Oncologists, MDT Clinicians and co-ordinators Specialist Cancer and Palliative Care colleagues from tertiary centres Nursing Home Staff Residential Home staff Care Agency staff Hospices and voluntary services Other clinical, managerial and social care staff involved in improving the Palliative Care patients experiencePeople ManagementPromote the use of reflection and retrospective case reviews with aligned primary health care/ care home teams. To ensure a supportive approach to working with the aligned primary health care and care home teams providing:Regular routine face- to- face contact with community nurses and care homes.Prompt response to staff requests for advice/support. To support formal and informal teaching to empower health and social care professionals to deliver a high quality palliative and end of life care service. Maintaining own professional development and requirement to take part in appraisal and KSF process.

Are you eager to work within a hospital environment?
Do you want to continuously learn & develop?

The Independence Support Worker (ISW) is a hybrid role, encompassing skills of Nursing, Occupational Therapy and Physiotherapy. The aim of the role is to support patients to maintain their pre-admission mobility, function & well-being.

ISWs encourage and facilitate patients to engage in activities such as: transfers, mobility, toileting, eating & drinking, washing & dressing, orientation & reminiscence, all with a therapeutic mind-set. An ISW will have their own case load and are able to select appropriate activities to do with each patient. Support from nursing and therapy staff are available for guidance as required.

This is a developmental role, the successful candidate would commence in a band 2 position, progressing to band 3 following successful completion of the following areas; the support worker induction, the Care Certificate, Band 3 ISW role specific competencies (within a 6-12 month time frame) and subject to the post holder demonstrating the ability to fulfil the role with minimal clinical supervision. Those with previous NHS experience will still need to complete role specific ISW competencies in order to progress.

For candidates that do not have GCSE (grade C/4 or more) or equivalent, if shortlisted for the role, will be asked to attend a functional skills assessment consisting of a Math and English exam that needs to be passed before you can progress to interview.

The Independence Support Worker (ISW) is a pivotal member of the multidisciplinary team, promoting a reablement and well-being ethos across all medical wards.

The successful appointees will need to have good verbal and non-verbal communication skills and have the ability to adapt to the needs for a fast paced ward setting.

An ISW is expected to manage their own work load, as well as working collaboratively as a team member with the wider multi-disciplinary team when appropriate.

To undertake responsibility for establishing recent baseline function and social history of all patients admitted to the ward and documenting the information.

To ensure clarity of functional baseline is shared with the Multi-Disciplinary Team (MDT), in board rounds and in the medical notes.

To work closely with nursing and therapy staff and to relay all necessary information to allow timely interventions as required.

An ISW should understand and maintain confidentiality of patients at all times.



Please see job description and person specification provided. In your application, please include how your current skills and experience link to the Independence Support Worker role. If further information is required, please speak to our contact on advert.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

KEY RESPONSIBILITIES

Clinical

A highly skilled support worker, assisting qualified therapists and nurses in the assessment, treatment, maintenance, and rehabilitation of patients admitted to the ward, in order to maximise their potential and reduce risk of deconditioning.

To carry out treatment programmes and more general facilitation of independence with personal ADL’s on the ward in order to ‘simulate’ a typical functional day for the patient eg: washing & dressing/toileting/making bed etc).

To be able to identify and extract relevant information accurately from the patient’s medical notes, admission paperwork, patient and carer information to ensure accuracy of recent functional status.

To inform, as able, patient and family understanding of the ISW role, gain valid informed consent and promote reablement and rehabilitation.

To demonstrate skills that reflect an ability to work within a legal framework, especially in relation to patients who lack capacity to consent to treatment.

To monitor and analyse patient’s progress and behaviours during and following sessions. This necessitates the ability to record, understand and interpret clinical observations.

Following discussion with a therapist make recommendations to ward staff about physical and functional ability of patients under the post holder’s care.

Where required, to conduct formal and direct functional assessments with therapy assistants or students, analysing and reporting findings to the relevant therapist.

To maintain up to date, comprehensive and accurate patient treatment/care records.

To conduct clinical care and treatment with respect to individual patient’s dignity, privacy and cultural needs at all times.

To respect the diversity, values, cultural and religious beliefs of patients/families and to contribute to the provision of a service sensitive to those needs.

To have a sound working knowledge of the MDT and the availability of follow-up services.

Where required, to conduct stair assessments with other therapy assistants or students, analysing and reporting findings to the therapist.



Communication

To use a wide range of verbal and non-verbal communication tools to communicate effectively with patients in order to carry out treatment programmes. This will include patients who may have difficulties in understanding or in communicating. For example, patients may be dysphasic, depressed, confused or do not have English as a first language.

Able to persuade, negotiate and motivate patients to co-operate with their exercise programmes. Use tact and reassurance when dealing with patients, relatives and carers.

To provide and receive complex and/or sensitive information including information regarding progression or limitation to function and/or mobility and changes in social function. To communicate this information in an appropriate and sensitive manner to other physiotherapy staff and MDT members.

To maintain up-to-date, comprehensive and accurate patient records of assessment and treatment interventions in accordance with trust guidelines.



Organisational and Managerial

To plan and prioritise own daily activities (clinical and administrative) in liaison with the therapy and nursing/medical staff. Respond appropriately to changing circumstances that impact on delegated caseload and report back any difficulties to the qualified staff in a timely basis.

To remain flexible and respond to changing situations and priorities within the area and department.

To delegate/discuss division of work/caseload on the ward appropriately to the therapy/nursing assistants and within the scope of competence and to inform the relevant OT/PT/nursing staff of any difficulties or issues.

To advise and demonstrate, specific workplace routines and processes to staff new to the area (in conjunction with senior therapy/nursing staff). For example, locum staff, new rotational staff and students.

To ensure that all patient records are filed accurately in the correct location & in a timely manner.

Record all statistics on a daily basis and collate all relevant worksheets on a weekly basis.



Education and Training

Participate actively in the hospital induction programme and in the departmental local induction.

Be an active member of the in-service training programme by attending and participating in department in-service training sessions, tutorials, individual training sessions, external courses and peer review

Participate in the supervision and training of newly appointed TA/TI/HCA’s eg teaching basic elements of patient care, ISW role, manual handling, health and safety policies, and inducting staff into the ward environment.

To attend all agreed trust mandatory training sessions and keep up-to date with e-learning in accordance with the trust’s training and appraisal policies.



Quality and Effectiveness

To work within trust-wide clinical guidelines, policies and procedures and also those locally agreed within the ward & therapy department.

To undertake, as directed, the collection of data for use in service audit and research projects.

To assist, through discussions and comments, in the development of appropriate standards, protocols and operational policies.



Professional

To work within the bounds of own competencies and recognise limitations.

To participate in the staff appraisal & supervision framework

To participate in the first 12 to 18 months of training including independent study.

Please see job description and person specification provided. If further information is required, please speak to our contact on advert.


This advert closes on Thursday 26 Sep 2024

Live-in care assistant

Full time, permanent
Up to £140 a day

Want to make a difference to someone else’s life and enable them to stay at home? Join Cherished Home Care and find out why caring is the best job there is.
Working as a live-in care assistant, you’ll enable people to have a choice to live life on their own terms. Providing people with comfort, companionship, continuity and care, you'll provide support at a time when people need it the most and all in the comfort of their own home. You’ll enable people to have a choice about where, when and how they receive care.

Whilst you’re supporting your client with all aspects of their care needs, we’ll support you with work patterns and benefits that make a massive difference to your lifestyle, health and wellbeing. We’re looking for experienced carers to support our clients with higher care needs, working on average 10 - 12 hours per day on a live-in basis. We’ll ensure you have all the support you need, with generous breaks in placement to enable you to provide the best care possible to your client.

We care about the things you care about:
- Generous rates of pay - earn up to £140 a day
- Gain additional skills - working for a client with higher complex needs means you’ll truly make a difference
- Your work will be meaningful - you’ll become a part of a team that really makes a difference to the lives of our clients. You’ll see first hand the impact great care has on your client
- Live-in care means you will have less personal outgoings such as food costs and utility bills
- £45 travel expense permitted for each one way journey to/from your placement
- Funded Blue Light Card - giving you access to lots of discounts to both online and highstreet retailers
- Free training in London, with opportunities to further develop your
knowledge through our ongoing training courses
- Assistance programme - supporting you in times of need
- Free enhanced DBS
- 24/7 on call support
- Generous ‘Refer A Friend’ Scheme
- We offer longer placements which enable you to spend more time building a meaningful relationship with the person you care for and that give you flexibility to fit your work pattern around your lifestyle choices
- You will be engaged to work with us for the duration of your placement. We handle all your tax and national insurance deductions during that period, so that’s one less thing for you to think about, you will also be paid a holiday entitlement

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK as we cannot assist with any sponsorship or visa requests.

Through our existing award winning sister brands; The Good Care Group and Oxford Aunts, we know exactly what it takes to provide professional, person-centred care. And that is the same sentiment we have for Cherished Home Care.

What does a live-in care assistant do?

Live-in care assistants live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include:
- Assisting with daily activities
- Personal care
- Support in managing conditions such as dementia
- Cooking, cleaning and ensuring the smooth running of the household
- You could be working on average 10 - 12 hours per day based on your clients’ needs

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- Proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement

Cherished Home Care is part of a family of home care brands in the UK, including The Good Care Group, Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Your daily rate is based on the agreed number of daily hours (DAHA) you are working.

The Bank Palliative Care Specialist Nurse (CNS) will join an established Specialist Palliative Team which provides a 7 day service.

The post holder will be expected to carry out a comprehensive holistic assessment of need for patients, with a palliative diagnosis, using their clinical reasoning and expert knowledge to ensure the delivery of quality clinical outcomes working in close collaboration with other health and social care professionals.

The post holder will be expected to contribute to the wider palliative and end of life care agenda within the community in Luton, provide education across a range of professionals and ensure the team provides a flexible responsive service that meets the local needs within Luton.

Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised.

Salary will be subject to the 2024/25 Afc increases once an implementation date is agreed.

Provide leadership , clinical excellence and innovation in palliative and end of life care within the Luton community nursing service.

Work in partnership with other providers to deliver a seamless service across all care settings.

Provide support and be proactive in specialist education and training to other professionals, involved in palliative and end of life care in the community setting.

Act as a role model for palliative and end of life care within the organisation demonstrating high standards of care and providing clinical leadership to others.

To review local and national strategy for palliative and end of life care and support local implementation of changes.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Undertake holistic health assessments of patients with complex palliative and end of life care needs in community settings.

To proactively plan, co-ordinate, deliver and evaluate the provision of a high quality specialist palliative and end of life care within the community and across the primary and secondary care interface ensuing onward referrals are made as appropriate.

Make appropriate clinical decisions independently and seeking senior guidance where necessary in reviewing, monitoring and managing patients.

Assess plan and evaluate care for patients, their families and carers .

Monitor patient needs and interventions and appropriately report to the identified key worker.

The post holder will provide a therapeutic relationship with patients with a palliative diagnosis, their carers and their families.

To provide opportunistic informal education to patients, their families and health professionals.

Provide patients and their families /carers with information.

Work as part of a multidisciplinary teams acting as patient advocate for specialist palliative and end of life nursing advice and care. They will be expected to work with a wide range of health and social care professionals who work within the acute and community setting.

To actively participate in the Palliative and End of Life Care educational programme to deliver evidenced based education to community based staff.

Maintain own personal development ,knowledge and skills sharing good practice with colleagues.

Actively participate in regular clinical supervision.

To develop and sustain effective working partnerships with local clinicians, other specialist palliative care providers, managers and team colleagues.

Understand and ensure good practice in managing patient information between the different care settings and teams.

Understanding of IT with an ability to use email and other systems that aim to improve communication within the services.

Develop and maintain good working relationships with key resources that support service development and influence the role e.g. Macmillan Cancer Support.

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

Regular communication with a wide range of colleagues including

• Primary health care teams
• Specialist Cancer Care colleagues within Luton, Bedfordshire and Hertfordshire
• Specialist Palliative Care colleagues within Luton, Bedfordshire and Hertfordshire
• Other colleagues within the community integrated nursing teams
• Locality Oncologists, MDT Clinicians and co-ordinators
• Specialist Cancer and Palliative Care colleagues from tertiary centres
• Nursing Home Staff
• Residential Home staff
• Care Agency staff
• Hospices and voluntary services
• Other clinical, managerial and social care staff involved in improving the Palliative Care patients’ experience

People Management
Promote the use of reflection and retrospective case reviews with aligned primary health care/ care home teams.

To ensure a supportive approach to working with the aligned primary health care and care home teams providing:
Regular routine face- to- face contact with community nurses and care homes.
Prompt response to staff requests for advice/support.

To support formal and informal teaching to empower health and social care professionals to deliver a high quality palliative and end of life care service.

Maintaining own professional development and requirement to take part in appraisal and KSF process.



This advert closes on Sunday 29 Sep 2024

Proud member of the Disability Confident employer scheme

Live-in Carer
Up to £141 per day - Full-time

Taking care of everything
We’re Oxford Aunts and we’ve dedicated our life’s work to helping people stay in the home they love since 1967. For over 50 years, we’ve grown our live-in care specialism and our ways of working to support the lives of the people we care for and the people who look after them. Join us and you’ll discover how our community of colleagues are always there
for each other. And the relationship you build with the person you care for will give real meaning to the work you do.

Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.
Enhancing your life
Because you take care of everything in the home, we take care of everything for you. Enhancing your life with work patterns and benefits that make a massive difference to your lifestyle, health and wellbeing. We will recognise and appreciate the dedicated efforts of our care assistants by offering rewards for your hard work.

Great rates of pay – you could earn up to £141 per day
Annual salary review
Generous rest time in placement
A welcoming community - join a team that operates like a family, where every member is appreciated and supported
Blue Light Card - giving you access to lots of discounts to both online and highstreet retailers
Free induction training with opportunities to further develop your
knowledge through our ongoing training courses
Supportive environment - enjoy a workplace that encourages personal and professional growth, with mentorship and training opportunities
Local 24/7 support from our experienced team
Receive pay weekly
Double pay on bank holidays
Free DBS check
Free, confidential telephone line (Employee Assistance Programme) supporting you in times of need
We’re a Disability Confident Employer - ensuring that disabled people have the opportunities to fulfil their potential and realise their aspirations
We offer longer placements and flexibility to fit your work pattern around your lifestyle choices
Open door policy - come to the office to see us and enjoy a free refreshment

This is meaningful work
As a live-in care specialist, you’ll provide companionship and support with personal care, domestic tasks and housekeeping (cooking, washing,ironing, vacuuming etc), so your client can live well in the home they love.

What you’ll need:

No experience required - We provide all the training you need to succeed
Or, you may have worked as a live-in carer, domiciliary carer, care assistant, support worker, healthcare assistant or similar and are looking to further develop your skills
Good communication skills and ability to maintain clear and accurate records
To be reliable, compassionate and enthusiastic
Experience of working under pressure and staying calm in difficult situations.
Eligibility to work in the UK
As this is a live-in position you will need to commit to living with your client for a minimum of 10-12 weeks at a time, although many of our Carers choose to stay in their placements for longer periods before having an extended break
You must be flexible to travel to your client placement

Taking care of everything
If you like the idea of live-in care, we’ll take care of everything to make sure you’re supported and rewarded in everything you do.

Oxford Aunts is part of a family of home care brands in the UK, including The Good Care Group, Cherished Home Care, Prestige Nursing & Care and Comfort Keepers (Ireland).

Live-in Carer
Up to £141 per day - Full-time

Taking care of everything
We’re Oxford Aunts and we’ve dedicated our life’s work to helping people stay in the home they love since 1967. For over 50 years, we’ve grown our live-in care specialism and our ways of working to support the lives of the people we care for and the people who look after them. Join us and you’ll discover how our community of colleagues are always there
for each other. And the relationship you build with the person you care for will give real meaning to the work you do.

Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.
Enhancing your life
Because you take care of everything in the home, we take care of everything for you. Enhancing your life with work patterns and benefits that make a massive difference to your lifestyle, health and wellbeing. We will recognise and appreciate the dedicated efforts of our care assistants by offering rewards for your hard work.

Great rates of pay – you could earn up to £141 per day
Annual salary review
Generous rest time in placement
A welcoming community - join a team that operates like a family, where every member is appreciated and supported
Blue Light Card - giving you access to lots of discounts to both online and highstreet retailers
Free induction training with opportunities to further develop your
knowledge through our ongoing training courses
Supportive environment - enjoy a workplace that encourages personal and professional growth, with mentorship and training opportunities
Local 24/7 support from our experienced team
Receive pay weekly
Double pay on bank holidays
Free DBS check
Free, confidential telephone line (Employee Assistance Programme) supporting you in times of need
We’re a Disability Confident Employer - ensuring that disabled people have the opportunities to fulfil their potential and realise their aspirations
We offer longer placements and flexibility to fit your work pattern around your lifestyle choices
Open door policy - come to the office to see us and enjoy a free refreshment

This is meaningful work
As a live-in care specialist, you’ll provide companionship and support with personal care, domestic tasks and housekeeping (cooking, washing,ironing, vacuuming etc), so your client can live well in the home they love.

What you’ll need:

No experience required - We provide all the training you need to succeed
Or, you may have worked as a live-in carer, domiciliary carer, care assistant, support worker, healthcare assistant or similar and are looking to further develop your skills
Good communication skills and ability to maintain clear and accurate records
To be reliable, compassionate and enthusiastic
Experience of working under pressure and staying calm in difficult situations.
Eligibility to work in the UK
As this is a live-in position you will need to commit to living with your client for a minimum of 10-12 weeks at a time, although many of our Carers choose to stay in their placements for longer periods before having an extended break
You must be flexible to travel to your client placement

Taking care of everything
If you like the idea of live-in care, we’ll take care of everything to make sure you’re supported and rewarded in everything you do.

Oxford Aunts is part of a family of home care brands in the UK, including The Good Care Group, Cherished Home Care, Prestige Nursing & Care and Comfort Keepers (Ireland).

Clinical Deputy Care Home Manager - Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: 45 Hours per week, working weekends on rota , working on the floor at least 3 days a week and 1 supernumerary.
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
ABOUT YOU
Are you an experienced ambitious Clinical RGN with a valid PIN looking to take your next step in your career? You will be supporting the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors:

Have strong leadership skills & are highly motivated
Have a friendly & caring attitude
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
Valid NMC Pin

ABOUT THE CLINICAL DEPUTY CARE HOME MANAGER ROLE
Within your role as the Clinical Deputy Care Home Manager you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff.
Support the Manager in the implementation of all policies, procedures, and business objectives.
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.

Please note: You will be required to cover some shifts on the floor as required night or day.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of over 2,800 employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
IN RETURN
You’ll be joining a family business and working alongside a real team-spirited group of people. You’ll also benefit from the following benefits:

Free DBS Check and reimbursement for Annual Nurse RGN PIN Registration cost
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme *
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Clinical Deputy Care Home Manager role sounds like a job for you.
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Kempston x 1 Vacancy

Luton x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

An exciting opportunity has become available for a Learning Support Assistant to join our highly successful Additional Learning Support team. The team provides a range of support for students with a wide range of learning difficulties and/or disabilities to enable them to access the educational opportunities offered by the College.

The role is based at our New Bedford Road and Enterprise Way campuses based in Luton. Your focus will be supporting learners in the classroom and assisting teaching staff in a range of practical and theory-based lessons to meet the needs of students. You will also spend some time supporting learners in out of class support sessions, working on individualised targets and helping to development independent study skills.

This role would suit someone looking to start a career in the education sector. A pro-active and resourceful, learner-focused approach is required as you will be involved in creating individual support strategies plans, working collaboratively with curriculum-based colleagues.

You must enjoy working with people and have excellent communication skills as you will need to engage and motivate students who need encouragement with their studies. Experience working with young people and/or adults with a range of learning difficulties and disabilities is desirable.

Ideally you will be educated to at least Level 3 with qualifications in English and maths. Some knowledge of Educational Health Care Plans (EHCPs) and the procedure associated with gathering information for annual review meetings is desirable, but full training will be provided.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

The closing date for applications is Monday 23rd September 2024.

You can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any question or queries, please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role, please contact us.

Proud member of the Disability Confident employer scheme

Senior Care Assistant - Days- Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours: 33.75 Hours per week, working weekends on rota
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Job description
Cornerways Homes - Unlocking Potential, Inspiring Progress.

Job Title: Senior Care Worker / Team Leader for EBD Residential Children's Home

Location: Bedford, Bedfordshire

**Are you passionate about making a positive difference in the lives of vulnerable children and young people? Join our dedicated team in Bedford, Bedfordshire, and help create a nurturing environment where they can thrive and flourish.**

Package

Salary: £33,306 – £35,568 p.a. (Including an average of 7 Sleeping shifts per month). Base salary is £28,266 - £30,528 p/a with sleeping shifts paid at £60 each.
Hours: 40 hrs per week + sleeping shifts + overtime offered
Our rota operates on a shift basis of 2 days on followed by 4 days off
Holidays (FTE): 32 days including Bank holidays
Company pension
Cornerways Homes Exclusive Benefits:

£60 per sleeping shift
Employee Referral Fee: £250
Ofsted Bonus: £100 (Good) or £150 (Outstanding), one-time payment upon final report publication
Annual Pay Rises: 4%, given after 12 months of work starting in April (discretionary)
Additional Birthday Annual Leave Day
Christmas Day/New Year's Day: 2x rate for all shifts on 25th December and 1st January; 1.5x rate for Christmas Eve and New Year's Eve
Overtime: Paid at 1.25x rate
Overtime (11 pm-7 am): Paid at 1.5x rate (Waking Night staff included)
Loyalty Bonus:
- Year 1 (12 months): £250 + 1 extra annual leave day (8 hours)
- Year 2 (12 months): £350 + 1 extra annual leave day (8 hours)
- Year 3 (12 months): £450 + 1 extra annual leave day (8 hours)
- Year 4 (12 months): £550 + 1 extra annual leave day (8 hours)
- Year 5: £600
- Year 10: £1,250
Service Description

Small EBD Residential Children’s Home for children 11-17 years.
Job Purpose

To assist the Manager in providing a high-quality service for children and young people requiring care.
To lead by example and maintain good professional practices.
To take responsibility for the safety and wellbeing of our children and young people while on duty.
To ensure all children have a plan, risk assessment, behaviour management plan, and any other necessary plans.
To lead shift plans and weekly plans, guiding and supporting staff to implement them.
Person Specification

Experience: Experience working within a childcare setting, experience with traumatised children and those with emotional and behavioural difficulties.
Level 4 Children, Young People & Families Practitioner /Residential Childcare qualification (or equivalent)
Staff Benefits

Competitive salary
Company pension and attractive annual leave entitlement
Free food and beverages when on shift
Supportive work environment
Store discounts and gym discounts
Child-focused workplace
Progression and development opportunities
Extensive free training, including specialised training
Monthly support from a clinical psychologist
Company-funded training, including NVQ qualifications
Working in small homes with a high focus on outcomes
Paid-for pre-planned activities and holidays/meals
If you are passionate about making a lasting impact on the lives of vulnerable children and young people, we want to hear from you! Join our team and be part of creating a safe and nurturing environment where they can thrive and build a brighter future. Apply now and take the first step in your rewarding career journey with us.

At Cornerways Homes, safeguarding and protecting children and young people is our top priority. Rigorous staff selection & DBS checks ensure a safe, nurturing environment.

Job description
Cornerways Homes - Unlocking Potential, Inspiring Progress.

Job Title: Residential Care Worker (EBD Residential Children's Home)

Location: Bedford, Bedfordshire

**Are you passionate about making a positive difference in the lives of vulnerable children and young people? Join our dedicated team in Bedford, Bedfordshire, and help create a nurturing environment where they can thrive and flourish.**

Package:

Salary: £31,031 – £33,306 p.a. (Including average of 7 sleeping shifts p/m)
Hours: 40 hrs per week + sleeping shifts + overtime offered
Our rota operates on a shift basis of 2 days on followed by 4 days off
Holidays (FTE): 31 days including Bank holidays
Company pension
Cornerways Homes Exclusive Benefits:

£60 per sleeping shift
Employee Referral Fee: £250
Ofsted Bonus: £100 (Good) or £150 (Outstanding), one-time payment upon final report publication
Annual Pay Rises: 4%, given after 12 months of work starting in April (discretionary)
Additional Birthday Annual Leave Day
Christmas Day/New Year's Day: 2x rate for all shifts on 25th December and 1st January; 1.5x rate for Christmas Eve and New Year's Eve
Overtime: Paid at 1.25x rate
Overtime (11 pm-7 am): Paid at 1.5x rate (Waking Night staff included)
Loyalty Bonus:
- Year 1 (12 months): £250 + 1 extra annual leave day (8 hours)
- Year 2 (12 months): £350 + 1 extra annual leave day (8 hours)
- Year 3 (12 months): £450 + 1 extra annual leave day (8 hours)
- Year 4 (12 months): £550 + 1 extra annual leave day (8 hours)
- Year 5: £600
- Year 10: £1,250
Service Description:

Small EBD Residential Children’s Home for children 11-17 years.

Job Purpose:

As a Residential Care Worker, you will work in a small, nurturing EBD Residential Children’s Home, providing care and support to children aged 11 to 17 years. You will be an integral part of creating a safe and homely environment where our Children can thrive. By fostering positive relationships and utilising your proactive approach, you will contribute to the well-being and growth of each Child in our care.

This role offers a unique opportunity to be part of a compassionate team, making a meaningful impact on the lives of Children and young people. If you have a genuine passion for working with young individuals, a nurturing attitude, and the desire to make a positive difference, we invite you to join us as a Residential Care Worker. Take the first step towards an enriching career by applying now. Together, we can empower and support the next generation.

Person Specification:

Minimum Qualifications and Education: GCSE English or equivalent (Essential), Excellent written English, IT skills
NVQ Level 4 or willingness to work towards this within 6 months of commencing employment
Experience: Experience working within a childcare setting, experience with traumatised children and those with emotional and behavioural difficulties.
Other Staff Benefits:

Competitive salary
Company pension and attractive annual leave entitlement
Free food and beverages when on shift
Supportive work environment
Store discounts and gym discounts
Child-focused workplace
Progression and development opportunities
Extensive free training, including specialised training
Monthly support from a clinical psychologist
Company-funded training, including NVQ qualifications
Working in small homes with a high focus on outcomes
Paid-for pre-planned activities and holidays/meals
If you are passionate about making a lasting impact on the lives of vulnerable children and young people, we want to hear from you! Join our team and be part of creating a safe and nurturing environment where they can thrive and build a brighter future. Apply now and take the first step in your rewarding career journey with us.

At Cornerways Homes, safeguarding and protecting children and young people is our top priority. Rigorous staff selection & DBS checks ensure a safe, nurturing environment.

Job Types: Full-time, Permanent

Pay: £29,560.00-£31,706.00 per year

Care Assistant - Nights– Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 33 Hours available per week, working weekends on rota (Hours 20:00-08:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Senior Care Assistant- Nights - Fairfield Manor Care Home, Fairfield, Hitchin, Bedfordshire Part of The Country Court Family
Hours: Nights, 33.75 Hours per week, working weekends on rota (Shift times 19:45-08:00)Fairfield Manor Care Home is located in Fairfield near Hitchin and has 75 bedrooms. The dedicated team offer round the clock support, making life enjoyable and comfortable for the residents.
JOINING THE COUNTRY COURT FAMILYWe’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUWe want someone proactive, passionate, and ambitious to support us to create the best person-centred environment for our residents. You’ll be genuinely valued and empowered as an integral part of our team.

Experience as a Senior Care Assistant & leading a team.
Have a friendly & caring attitude.
Experience of administrating medication
Able to engage well with the residents and their families.
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant Role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.