Total 434 Customer Service job vacancies in Milton Keynes, Buckinghamshire, MK9 1HL

Full Time FTC ending in November 2025

Milton Keynes

Salary From £29,245

Advert closing date: 04th October 2024

About the role:

This key role will be the technical lead responsible for investigating/resolving Net Debt activity for all customer portfolios.

The role holder will be an expert in knowing and anticipating what and why transactions exist on customer accounts. You will identify exceptions in processing and define solutions to continually develop, enhance and evolve operational process.

• Monitor and investigate the customer accounts portfolio, working to targets and Treating Customers Fairly (TCF) measures for resolution and clearance of Net Debt transactions, ensuring tolerances are fully documented and understood.
• As an expert on SAP FI customer account management, act as an advisor to the wider business to resolve problems and implement optimum and collaborative ways of working.
• Identifying the refund of customer transactions within refund rules to enable authorisation and processing of refunds to the customer.
• Understand the interaction and impact of subsidiary systems on the main accounting systems to ensure system integrity, particularly in relation to specific balance sheet and profit and loss accounts
• Utilising robust root cause analysis techniques, identify process enhancements and participate in delivering specific training programs within VWFS operational areas to correct and prevent reoccurrence of transactional processing issues.
• Carry out analysis to deliver key operational/management information
• Provide subject matter knowledge to support IT with resolution of system related incidents and UAT support.
• Responsible for the reconciliation of sales ledger balance sheet accounts, work with key stakeholders to manage and clear aged items to ensure customer account integrity.
• Carry out key month end tasks, including analysis in accordance with the month end timetable.

About you:

• In depth knowledge of SAP FI is essential
• AAT Qualified or part qualified Accountant
• An understanding of the VWFS portfolio and a commercial awareness
• Be experienced in the preparation of balance sheet reconciliations, investigation and clearing of outstanding items
• Strong analytical skills with the ability to clearly define and investigate complex business process issues
• Ability to interpret financial data and convert findings into recommendations and successful outcomes
• Organised and able to work flexibly and effectively under pressure in order to meet deadlines
• Methodical and disciplined approach to work
• Strong, confident and influential communicator able to collaborate with colleagues at all levels
• Self-motivated and a strong team player, motivated by new challenges
• Highly numeric with significant financial and commercial awareness
• Responsibility, reliability and accuracy in working practices is necessary to ensure business performance measures are achieved
• Creative thinker with the ability to produce original ideas to automate processes and deliver operational excellence.
• Proficiency with Microsoft applications is essential with intermediate to advanced level Excel skills

What's in it for you?

A salary starting from £29,245 subject to experience and working 35 hours per week. You'll also receive an excellent benefits package including tax efficient company car from day one, 27 days holiday, pension, access to various health & wellbeing services, private medical insurance after 6 months as well as career progression, professional development and access to LinkedIn Learning

We also have a hybrid working model whereby colleagues work a minimum of one day in the Milton Keynes office. Flexibility is expected, you can also work in the office more if you'd prefer.

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.

Are you looking to broaden your clinical experience, working alongside the military in a temporary capacity?

We are looking for experienced, enthusiastic and professional healthcare candidates to work at military locations throughout the UK for ad-hoc assignments, which once registered, will be available to you through the easy to use Patchwork Health app.

HCRG is the first of its kind Staff Bank to support the permanent military and civilian workforce predominantly in the provision of primary, but also secondary, healthcare, dental and mental health services. Previous experience of working with the military population would be desirable but not necessary to apply to the Staff Bank.

By joining the Staff Bank, you will benefit from:

Priority access to temporary assignments
Continuity of access to temporary assignments
Access to a dedicated Bank Team
Free CPD Training
Free Health & Wellbeing Services
Free Occupational Health Screening
Free Appraisals
Free Revalidation
Free Mandatory Training
Interested in applying? Submit your CV to Hugo.sousa@hcrg.uk.com / 02072469153

We are an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

Dates: 30/10/2024 -28/02/2025

LOCATION: HALTON DENTAL CENTRE HP22 5PG

JOB DESCRIPTION

DENTAL PRACTITIONER
A. OVERALL JOB DESCRIPTION - SERVICE REQUIREMENTS
1. To work independently and to provide both a full range of dental treatment to
maintain oral health and to undertake related general administrative duties where required to
work towards improving and maintaining the dental health and operational fitness of
personnel for whom they are providing care for.
2. To assist the Senior Dental Officer (SDO), when present, or operate independently to
achieve dental fitness targets, for all entitled personnel, as detailed in JSP 950 Leaflet 2-23-
1 and DPHC Dental SOPs.
3. To ensure that not less than 6.5 hours per day in 2 sessions are set aside for direct
patient contact.
4. To ensure that all treatment is correctly recorded on the electronic health record and
any relevant FMed documents.
B. STANDARDS TO WHICH A DENTAL PRACTITIONER MUST COMPLY WHEN
PROVIDING THE SERVICES
5. To comply with all relevant Contracting Authority policy including DPHC (Dental)
policies, regulations and orders as well as JSP 950 Leaflet 2-23-1 and other policies as
notified to the Dental Practitioner.
6. To ensure that surgery management, document administration (including the
rendering of dental returns and safe custody of F Med 271s) and maintenance of equipment
is undertaken to the standards laid out in JSP 950 Leaflet 2-23-1 and DPHC Dental SOPs.
7. Treatment is to be provided in accordance with The College of General Dentistry (CG
Dent) guidelines
8. To ensure compliance with radiation safety orders and adhere to current control of
substances hazardous to health (COSHH) regulations.
C. ESSENTIAL REQUIREMENTS / QUALIFICATIONS / EXPERIENCE
9. Fully registered with the General Dental Council (GDC) without restrictions.
10. Certified completion of Foundation Training in Dentistry in the UK or have evidence of
at least 24 months full-time postgraduate clinical experience derived in a primary dental care
setting or have qualified before foundation training became compulsory in the NHS.
11. Must hold valid suitable and appropriate indemnity insurance with a recognised dental
defence organisation.
12. Must provide evidence of clinical currency in accordance with JSP 950 Leaflet 4-1-4
Returning to Clinical Practice, specifically a minimum of 2 clinical sessions per week over the
last 15 months.
13. To have completed GDC highly recommended Continuing Professional Development
(CPD) including medical emergencies, safeguarding children and vulnerable adults,
disinfection and decontamination, radiography and radiation protection.
14. To be trained and current in emergency and resuscitation procedures and have
practised and tested these procedures at least annually in accordance with Resuscitation
Council (UK) guidelines and JSP 950 Leaflet 4-6-1 DMS CPR Standards and Training.
15. Must have undertaken the additional health clearance checks for clinicians required
to perform Exposure Prone Procedures (in accordance with the Department of Health policy
entitled "Health clearance for tuberculosis, hepatitis B, hepatitis C and HIV: New Healthcare
Workers").
D. DESIRABLE REQUIREMENTS / QUALIFICATIONS / EXPERIENCE
16. Previous Ministry of Defence (MoD) Experience.
17. An NHS Performer number.
18. A dentally related level 7 postgraduate qualification

Job Title: Receptionist

Location: Milton Keynes
Contract Type: Full-Time (37.5 hours per week), 6-Month Contract
Work Type: 100% Onsite
Pay Rate: £16.41 per hour (PAYE)
Hours: Flexible hours: 8am-4pm, 7am-3pm, or 9am-5pm

We are seeking an experienced and professional Receptionist for our Milton Keynes site. This role is a 6-month contract with the potential for flexibility in working hours. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth daily operations while providing essential support to the Fleet and HSE teams.

Key Responsibilities:

• Serve as the first point of contact for all visitors and callers, ensuring clear and professional communication.
• Receive and direct calls in a courteous and efficient manner.
• Greet visitors, ensure proper sign-in, and communicate safety procedures.
• Handle all mail-related tasks, including courier services and maintaining postage machines.
• Manage meeting room bookings and assist with scheduling appointments and meetings.
• Order and arrange lunch for employees and visitors when needed.
• Oversee the office supply stockroom, place orders, and maintain effective administration.
• Contact vendors and suppliers regarding site shutdowns or disruptions in service.
• Maintain badges for new hires, contractors, and visitors.
• Provide additional administrative support and assist with assigned projects.

Special Responsibilities: This role offers unique added responsibilities, including:

• Acting as a Site Emergency Response Coordinator, responsible for managing fire roll calls.
• Supporting various Health, Safety, and Environmental (HSE) administrative tasks, including monitoring the Enablon and Archer systems, recording data, and tracking actions.
• Ensuring training is up to date for first aiders and fire marshals.
• Managing the pool car booking system and conducting regular checks on pool cars.

No prior experience with these responsibilities is required, as full training will be provided onsite.

Required Experience:

• Minimum of 2 years of experience in a similar receptionist or administrative role.
• Ability to handle a variety of administrative tasks with attention to detail and professionalism.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask.

This is an excellent opportunity to gain experience in a dynamic environment while providing essential support to a busy office. If you're local to the Milton Keynes area and looking for a new challenge, we'd love to hear from you!

Apply now to join our team!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are looking for a temporary receptionist in Milton Keynes on a six month basis. Your role will involve greeting visitors, support different departments by dealing with requests in a timely manner. Along with reception duties you will be working together with the Fleet and HSE team.

Duties can include:

• Acting as first point of contact for visitors and callers
• Directing calls correctly and in an efficient manner
• Welcoming visitors, maintaining sign in measures and explaining health and safety procedures, provide them with badges
• Completing incoming and outgoing mail requirements
• Scheduling appointments and book meeting rooms
• Ordering lunch for employees and visitors
• Managing office supplies
• Providing admin support where required, recording and monitor data
• Acting as the Site Emergency Response Coordinator
• Ensuring relevant training is up to date for first aiders and fire marshals
• HSE Admin tasks

We are looking for

• Effective communicators who can convey a clear message to different people
• Organised individuals ability to organise workload
• Someone to build strong working relationships
• Take on new tasks with urgency and enthusiasm

To be considered for this role you must have 2 years+ relevant experience.

This role is fully office based and is 37.5hrs per week, there is some flexibility around the start time e.g. 7-3, 9-5 etc.

The pay rate is £16.41ph.

Apply today for immediate consideration!

Benefits of joining our Temps team:

* Weekly pay on a Friday - smooth payment process

* Working with committed and highly experienced recruitment consultant

For more information please contact New Appointments Group on 01795 702 722

CVs in Word Format to p.trustam@newappointmentsgroup.co.uk New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Job Description

Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Hospitals in Somerset.

Shifts: Monday to Sunday

**no sponsorship available**

Service Information

• Across specialist hospitals, residential settings and community-based homes, our clients team of expert clinicians and therapists work together to provide holistic, person-centred care as part of complete care pathway for individuals with diverse and complex needs.
• The Hospital focus on achieving personalised outcomes that are appropriate for each individual they support across four divisions of Mental Health and Wellbeing, Learning Disabilities and Autism, Neurological and Children and Education.
• The Hospital bring knowledge, clinical expertise, quality services, good governance, good outcomes, CQUIN success, corporate memory, operational efficiency and good team work to all services. Led by industry experts, they ensure that the patient is at the heart of the company.
• The hospital is located in the heart of Milton Keynes and within reach of public transport.
• As a registered nurse, you are someone who looks after the well-being of people in their daily lives. You will help patients living with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

Person Specification

The successful applicant must have:

• GCSEs in certain subjects are preferred, such as Maths, English, or Health and Social care
• Current registration with the Nursing and Midwifery Council (NMC) as a Mental Health Nurse.
• Previous experience in community setting
• Fully enhanced DBS
• Car driver and valid UK license is preferred

Service Care Solutions Benefits

At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.

• £250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.

• £150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
• FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
• Dedicated and Experienced One-to-One Specialist Consultant
• £250 Yearly CPD/Training Allowance/Registration Body Renewal

Sodexo has over 40 years of experience supporting the Defence forces of the UK, the US and France. We support individuals, the community and the environment on base delivering a wide range of Catering and Food services to meet the unique and varied needs of the whole force.

Sodexo’s defence catering, retail and leisure facilities have been developed to serve the needs of the Whole Force, based on our many years of customer insight. We create award-winning social spaces, develop tasty globally-influenced menus, and recruit and train highly-skilled, passionate people to deliver best-in-class military dining.

From high-street style restaurants to casual coffee bars and freshly made takeaway items, we are fuelling the modern military across all types of site, we now require a Service Delivery Managerfor RAF Halton, Buckinghamshire to support the General Manager in the day-to-day operational running of the different departments and facilities across the site which encompass the sergeant’s, officer’s and junior rank’s Mess as well as the retail shop and cleaning force.

You will have a Level 3 in Food safety and proven experience in facilities management managing large sites and ideally have extensive experience from a catering background within hospitality.

Leading from the front, you will oversee the following:

• Health and safety/food safety (including risk assessments and allergen checks)
• Leadership
• Audits
• Stock control
• Staff mentoring and training

It is important to remember that the site may be a place of work to the successful candidate but to the soldiers based their it is the home so you will need to approach the role with both passion and empathy and boast outstanding interpersonal skills.

This role will be Monday to Friday, working a 5 out of 7 schedule and shift pattern to meet the demands of the business.

For full details please refer to the Job Description

Package Description

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training provided
• Health and wellbeing incentives
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance
• Free parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

All offers are subject to full security clearance checks

Ready to be part of something greater? Apply today!

Job Description

Agency Surgical First Assistant

£43.21 per hour

We offer a range of shift patterns to suit you

Are you an experienced Agency Surgical First Assistant eager to bring your expertise to a cutting-edge healthcare environment? If you excel in a fast-paced and dynamic surgical setting, and are passionate about providing exceptional patient care, we are excited to welcome your application.

We're looking for candidates with the following qualifications and skills:

• Registered General Nurse (RGN) or Operating Department Practitioner (ODP) qualification

• Valid and clear registration with the NMC or HCPC
• Prior experience as a Surgical First Assistant (Minimum 6 months)
• Knowledge of surgical procedures and best practices
• Strong communication and teamwork skills
• Ability to remain calm and focused in high-pressure situations

As an Agency Surgical First Assistant you will be responsible for:

• Provide assistance to surgeons during surgical procedures as per established protocols and standards
• Prepare and organize surgical equipment and instruments
• Maintain a sterile and safe surgical environment
• Collaborate with the healthcare team to ensure the best possible patient outcomes
• Continuously monitor and assess patients during surgical procedures
• Adhere to ethical and professional standards at all times
• Provide support and guidance to other healthcare professionals as required

Reference: WILL79807/MN

Job vacancy for a CQC Registered Manager in a domiciliary care agency in Aylesbury, Buckinghamshire.

Role: Registered Care Manager
Location: Aylesbury, Buckinghamshire
Job Type: Permanent, Full-time (flexitime)

Responsibilities:
Develop and maintain a high-quality service level.
Develop effective working relationships with the care team ie: local authorities, 3rd parties, and CQC.
Carry out audits to monitor the service performance.
Report and action service improvements when identified.
To always ensure the service delivery is person centred and evidenced in the support plans, rotas, staff and service meetings, induction, training and culture of the service.
Care plans, risk assessments, supervisions and appraisals completed in an effective and timely manner.
Ensure that all necessary records are complete, accurate and legible, and available to authorised persons when required.
Maintain quality standards and ensure health and safety compliance.

Requirements:
Level 4/5 Diploma in Leadership and Management for Health and Social Care.
2+ years of experience in a home care management role (Domiciliary).
A strong understanding of local and national regulations governing home care agencies.
Excellent communication, interpersonal, and leadership skills.
Ability to develop and implement policies and procedures.

If interested, please text your name and number with Ref: RMA1 to 07950780359, or call 02071939470 for inquiries. You can also send your CV to recruit@gen122.com

Demonstrates an in depth understanding of the ethical, moral and legal issues in caring for patients with cancer Demonstrates advanced communication skills in all contexts - with patients, their families and carers, senior medical and nursing staff PROFESSIONAL ROLE Analyses and interprets national and local recommendations for breast cancer and develops plans with others to implement and achieve compliance Contributes to the hospital weekly breast MDT meeting and the cancer network measures it must achieve OPERATIONAL Contributes to the design, planning and development of the breast cancer service and patient pathways. Participates in annual Macmillan service reviews of cancer nursing in MK Hospital EDUCATION Works as a role model and supports high standards of care by working clinically alongside nursing and medical staff Identifies the educational needs of patients, their careers and their families in relation to breast cancer and works with the Macmillan Information and Support Nurse to address these at an individual and a community level Please refer to the Job Description for further details We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Your new role
The Head of Service Integration & Management (SIAM) will oversee the coordination and integration of multiple IT service providers to ensure the seamless delivery of services that meet the needs of the organisation. This role is critical for enhancing service quality, improving operational efficiency, and driving continuous improvement in service delivery. The successful candidate will lead a team of leads and work closely with various stakeholders to establish a cohesive service management framework that aligns with organisational goals. Your responsibilities include (but are not limited to):

• Strategic Leadership: Develop and implement the SIAM strategy, aligning it with organisational goals and fostering a culture of service quality and innovation.
• Team Management: Lead, mentor, and manage the SIAM team, promoting professional development and a collaborative environment.
• Stakeholder Engagement & Relationship Management: Collaborate with stakeholders to ensure alignment on service delivery and manage escalations and strategic discussions.
• Service Integration and Delivery: Oversee the integration of services from multiple providers, ensuring seamless delivery and maintaining up-to-date service catalogues.
• Performance Management & Continuous Improvement: Define and track KPIs and SLAs, lead performance reviews, and foster continuous improvement.
• Risk Management & Compliance: Identify and mitigate risks, ensure compliance with policies and regulations, and update risk management plans.
• Budget Management & Resource Allocation: Develop and manage the SIAM budget, optimise spending, and allocate resources effectively.
• Technology & Process Innovation: Implement tools and technologies to support SIAM processes, stay current with industry trends, and drive process automation and service delivery efficiency

What you'll need to succeed

• Extensive experience in IT service management, with a proven track record in leadership roles overseeing multiple service providers.
• Deep understanding of Service Integration and Management principles, frameworks, and best practices.
• Proficiency in ITIL, DevOps, and Agile methodologies, along with experience using leading ITSM toolsets.
• Demonstrated the ability to lead and inspire cross-functional teams and effectively manage stakeholder relationships.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a commitment to continuous improvement.
• Experience of managing budgets and conducting financial analysis.
  
  
  

What you'll get in return

• 3-6 Month Contract (possibility of extension)
• £650 - 700 per day rate Outside IR35 (via Limited Company)
• The ability to work remotely from home - UK work eligibility still applies.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is seeking a dedicated Care Manager to oversee Supported Living Services for individuals with complex learning disabilities and autism in Harrow and High Wycombe. This role is pivotal in ensuring high-quality care and support within a reputable care provider. They provide:

• Annual salary of £35K
• Fulfilling role with a significant impact on the lives of individuals with learning disabilities
• Opportunity to lead and develop professional care teams in Harrow and Wycombe

The Role:
As a Care Manager, you will play a crucial role in:

• Ensuring all beds are filled at both supported living services - 12 beds in total
• Leading the delivery of high-quality care for individuals with learning disabilities and autism
• Managing and developing care teams to ensure exceptional service provision
• Overseeing the operational management of supported living services
• Ensuring compliance with regulatory standards and best practices in care
• Implementing person-centred care plans tailored to individual needs
• Liaising with families, healthcare professionals, and external agencies
• Driving continuous improvement in care services and outcomes

The Candidate:
The ideal candidate for the Care Manager position will possess:

• Proven experience in managing care services for individuals with learning disabilities
• Strong leadership skills and the ability to inspire and motivate a team
• A thorough understanding of care regulations and the ability to ensure compliance
• Excellent communication and interpersonal skills for effective collaboration
• A commitment to delivering person-centred care with compassion and respect
• The capability to handle multiple tasks and make informed decisions under pressure
• A minimum of NVQ level 3 in Health and Social Care

The client is a well-established care provider known for delivering exceptional supported living services to individuals with complex learning disabilities and autism. Their commitment to person-centred care and the professional development of their staff makes them a leading name in the care sector in Harrow and Wycombe.

This Care Manager role offers a unique opportunity to lead a dedicated team, ensuring the delivery of outstanding care to individuals with learning disabilities. If you're passionate about making a positive impact and have the skills to drive excellence in care, we encourage you to apply.

If you have experience or interest in roles such as Care Manager, Supported Living Manager, Service Manager, Deputy Manager, or Assistant Manager, this Care Manager position could be the next step in your career.


INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out). Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician. Receive and process orders for medicines from wards and departments. Visit wards and departments on a schedule, to order stock (top up) Process orders via the pharmacy computer system. Assemble medicines for delivery in ward boxes ensuring that they are packed in an appropriate way to minimise damage or risk to staff and messengers. Ensure that only non-wholesale stock returned to Pharmacy is correctly assessed for re-use and returned appropriately via the stock system. Dispose of medicines appropriately ready for destruction in a safe manner. Receive and process telephone enquiries relating to stock and distribution. Maintaining a clean and tidy work environment. Carry out any other duties as requested by the Chief Pharmacy Technician or Team Manager. Please refer to Job Description for further details We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Customer Service Advisor

Milton Keynes

6 months, 9am - 5pm

£14.67 per hour

Tate are delighted to be supporting a globally recognised retail and commercial bank to hire a number of Customer Service Advisors. This position plays an important role within their Financial Crime team and offers you an exciting opportunity to join their business.

Do you excel in turning customer interactions into positive experiences?

Are you passionate about providing exceptional customer service and able to deal with queries first time?

If your answer to the above questions is yes, you have strong experience within a customer service environment, and you have the confidence to deal with a mixture of inbound and outbound calls, then we want to hear from you!

What will your day look like?

• Inbound and outbound calls with both personal and business customers as well as 3rd parties answering Remediation and Financial Crime queries.
• Ensuring great quality calls with customers, the focus on is the customer experience more than how many calls are taken per day.
• Using various systems to ensure all queries raised are fully answered, ensuring the account is updated to reflect the conversation.
• Taking ownership and appropriately question callers to fully understand the nature of the query, to ensure full resolution.
• Identify vulnerable customers, or customers facing financial difficulties, and transfer these calls to the dedicated internal teams.
• Achievement of Key Performance Indicators.

Experience Required:

• You will be confident receiving inbound and conducting outbound calls
• Adaptable to change projects at short notice.
• Sound knowledge of data gathering over the phone
• A keen eye and attention to detail
• Excellent written and oral communications skills including report writing skills.
• You can communicate well by speaking to people face to face / telephone /and in written form.
• Experience working in a service level driven environment.
• Willingness to partake in ongoing training to cross-skill

What we offer:

• 6 month contract with potential to extend
• Hybrid working / remote
• £14.67 per hour
• Full training provided
• Ongoing support and training.

What next?

If you are interested in this position, then please apply today and if suitable one of our Client Services Managers will be in touch to discuss your application.

Please note the start date for this role is Monday 4th November, with interviews being held from 23rd September onward.

This role is working for a Financial Services company and therefore will undergo extensive compliance checks, please consider this before applying.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

A Vacancy at Milton Keynes University Hospital NHS Foundation Trust.


Pharmacy Support Worker - Distribution and Stores

Department Pharmacy

Band 2 £23,615 per annum

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

An exciting opportunity has arisen for an experienced, dynamic and enthusiastic Pharmacy Support Worker, to join the Stores and Distribution Team at Milton Keynes University Hospital. We are looking for a motivated individual with excellent communication and organisational skills who is dedicated to working as part of a team.

This post will involve picking, packing and receipting of orders, stock rotation and ward supply including extended services. Working as part of a team the role can involve lifting and moving of heavy items with appropriate training. Weekend & Bank Holiday working as part of a roster.


Previous applicants need not apply

Interview date: w/c 7th October 2024

· To perform, under supervision, all types of pharmaceutical work appropriate to the level of knowledge and experience, to participate in the provision of pharmaceutical services to our patients and staff.



· To provide accurate, efficient, and high-quality supply service to the trust and external customers ensuring the continued quality of products, maintaining the standards required for wholesale supply, as required by the Medicines and Healthcare Regulatory Authority.

MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
• Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out).
• Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician.
• Receive and process orders for medicines from wards and departments.
• Visit wards and departments on a schedule, to order stock (top up)
• Process orders via the pharmacy computer system.
• Assemble medicines for delivery in ward boxes ensuring that they are packed in an appropriate way to minimise damage or risk to staff and messengers.
• Ensure that only non-wholesale stock returned to Pharmacy is correctly assessed for re-use and returned appropriately via the stock system.
• Dispose of medicines appropriately ready for destruction in a safe manner.
• Receive and process telephone enquiries relating to stock and distribution.
• Maintaining a clean and tidy work environment.
• Carry out any other duties as requested by the Chief Pharmacy Technician or Team Manager.

Please refer to Job Description for further details

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.


This advert closes on Monday 30 Sep 2024

Greet patients and visitors to the practice. Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system. Ensure that patients without appointments but who need 'urgent consultations triaged appropriately. Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets. Ensure computerised appointment system is up-to-date. Respond and/or redirect all patient and visitor requests accordingly. Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed. Advise patients of relevant charges for private services, accept payment and issue receipts for same. Produce tokens and Right Hand Side for prescriptions according to practice procedures and ensure timely distribution of completed prescriptions. Ensure reception and waiting areas are kept neat and tidy Re-stocking of information leaflets as appropriate Answering incoming telephone calls, ensuring are redirected accordingly. Undertake administration tasks as needed and as allocated by Senior Care Navigator. Action start and end of day procedures ensure telephone software for out of hours information is activated appropriately and the correct message is playing at close of business each day and when the Practice closes for training. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).