Total 18 Customer Service job vacancies in Naval Air Station Oceana, Virginia

• Determine what type of passport is authorized for VISA entry requirements for foreign countries.
• Utilize the Foreign Clearance Guide and the Passport Matters website in reviewing the application for correctness and completion.
• Ensures facilities meet the minimum requirements for certification.
• Ensures building and office space requirements are sufficient.

Functions or Scope of Assigned Duties (Evening Shift Hours)

The MSA is responsible for scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays, and preauthorization requirements for specific coverage.

Employee plans and organizes work with general assistance from the supervisor as lo meet local and VA-wide time frames lo complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor. The incumbent is responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record. ls responsible for maintaining the confidentiality of information obtained to carry out required duties.

Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information. Otherwise, works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required. Performance is judged in terms of overall effectiveness of the operation through broad general objectives, the adequacy and accuracy of the work, timeliness, and conformance to established procedures, policies, and instructions.


Work Schedule: 3:30pm to 12:00am (Every other weekend, and rotating Holidays)
Compressed/Flexible:
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• Serve as Program Coordinator for new CASAs, responsible for ensuring all stages of the process from vacancy to investiture are completed accurately and in a timely manner and managing the two-star level CASA Recommendation Panel.
• Develop, review, and approve solicitation of nominees for vacant CASA positions. Distributes solicitations to a wide variety of sources internal and external to the Agency.
• Serve as CASA Subject Matter Expert on CASA position requirements and prohibitions, answering questions regarding process, policy, and timeline from nominees and very high-level endorsers,
• Manage social media sites includes developing some original content, but mostly monitoring social media to repost CASA-related information.
• Work closely with designated representatives to ensure any personal requests, dietary and religious considerations are coordinated within the particular framework of the subject event

• Exercise delegated authority to oversee the overall planning, direction, and timely execution of the Army Sexual Assault Response and Prevention (SHARP) Program.
• Chair and conduct multi-functional teams, conferences, in-process reviews, and deliberate planning sessions to establish and implement Army SHARP Program policy.
• Maintain oversight of the Army’s SHARP Program to set conditions for effective and enduring institutional actions.
• Develop and manage long range plans, goals and objectives and performs on-going SHARP Program.

• You will provide assistance in budget planning and in monitoring financial projections, obligations and expenditures for assigned program.
• You will prepare status reports, charts, presentations and briefings, as required, to inform management of the actual status of program/ activities and progress toward accomplished of objectives.
• You will provide oversight for the quarterly manager program review and it responsible for coordinating the input from program managers into a quarterly presentation and update to the executive officer.
• You will obtain and maintain access to system /software necessary to complete CPPA duties and perform Navy pay, personnel, and travel transactions at the appropriate level per policies, procedures, and system capabilities.
• You will serve as the critical link between the military member, the command, and the supporting personnel support organization.
• You will be responsible for facilitating the consumable supply inventory and supply procurement process for the Administrative Officers and staff.
• You will perform postal duties as required by the regional mail center.
• You will assist the Administrative Officer and Administrative Department Head in providing administrative support and services to command personnel.

MAJOR DUTIES:

• Diagnoses tree and shrub biotic/abiotic disorders and identify the presence of pests and diseases using diagnostic tools.
• Develops contract specifications for tree-related work to be accomplished by an outside contractor.
• Participates in project planning meetings and provides recommendations for construction preservation of trees in accordance with industry standards.
• Develops a Plant Health Care (PHC) program to maintain the health of trees and shrubs.
• Performs annual and comprehensive condition assessment of trees to determine the health & vigor, and structural stability of trees through the knowledge of tree identification, components, and structure.

The duties and responsibilities of the CY Program Assistant have been grouped into categories, including curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Curriculum

Develops schedules and activity plans. This may include reviewing and providing input into schedules and activity plans developed by the entry level and intermediate level Educational Aids (CY Program Assistants), CY-1702-I. Ensures that program plans and activities incorporate the observed needs of individual children and youth.

Implements activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Cares for children and youth with special needs as directed by the supervisor.

Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities.

Role models developmentally appropriate practice and classroom or activity area management techniques.

Promotes and models safety, fitness, health, and nutrition practices.

Helps arrange for and/or serve appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Helps prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.

Sets up displays and bulletin boards.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards.

Maintains control of and accounts for whereabouts and safety of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Incumbent is a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Provides parents with daily verbal or written feedback about their child/youth or program activities.

Participates in conferences with parents and employees.

Assessment

Observes children and youth and documents developmental progression and/or concerns. Uses the information in planning.

Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.

Compliance

Assists in achieving and maintaining DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs Notifies supervisor of health, fire, and safety compliance concerns.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.

• Implements security program policy and provides technical and procedural guidance, and oversight of the command’s security program.
• Implements evaluation systems in order to accurately assess the security programs.
• Reviews security programs, identifies vulnerabilities, recommends improvements and countermeasures to offset weaknesses, and recommends priorities for security related resource allocations.
• Performs special studies, evaluations, and research to develop new policies and techniques to improve organizational security posture
• Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work.

1. Plans, organizes, oversees, and directs the resourcing activities of the Office of the Chief Information Officer (CIO) of the Department of the Air Force (DAF), including the Enterprise Information Technology (EIT) portfolio, within the Strategy, Planning, Programming, Budgeting, and Execution (SPPBE) system ensuring the operations of the DAF CIO and EIT.

2. Exercises supervisory personnel management responsibilities.

3. Represents the DAF CIO and EIT portfolio with a variety of headquarters and functional area organizations as well as the other EIT families (HQ ACC, HQ CCC, 16th AF, and AFLCMC).

4. Formulates and provides financial advisory services for the total EIT budget for one or more funds (i.e., O&M, Investment, Procurement, Direct War Enduring Cost, etc.) as well as formulates and executes the SAF/CN O&M budget.

5. Develops and maintains automated programming, budgeting and reporting systems.

• Investigate industry best practice, develop appropriate research plans, gather data, conduct data analysis, review, test/pilot initiatives, implement, and innovate talent management practices in support of the Army’s Human Capital Enterprise (HCE).
• Manage talent management initiative development efforts, facilitate policy, organizational, and process changes.
• Provide guidance and leadership to junior Program Analysts working within the USATIAG, managing projects and overseeing team data collection, trend analysis, initiative development, text/document and briefing/presentation development.
• Prepare reports, briefings, and other communications material (e.g. white papers, analytical documents, emails, executive summaries).
• Liaise and work with sister service and designated foreign representatives on projects pertinent to the acquisition, development, assessment, employment, incentivization, and retention of talent.

The physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy.

This position is located in the United States Patent and Trademark Office, Office of the Commissioner for Trademarks, Office of the Deputy Commissioner for Trademark Examination Policy.

This exciting opportunity with growth potential is for you if...

• You possess the knowledge to provide statistical analysis, mathematics, modeling/simulation, and/or other concepts.
• You have experience interpreting analytical outputs and designs data visualizations (e.g., dashboards) tailored to specific audiences.
• You thrive at collaborating with organizations data analytics teams to maintain a cohesive data strategy, practices, and policies.
• You're committed to utilizing knowledge of survey research methods for the evaluation, design, and analysis of survey data.

The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy.

This position is located in the United States Patent and Trademark Office, Office of the Commissioner for Trademarks, Office of the Deputy Commissioner for Trademark Examination Policy.

This exciting opportunity with growth potential is for you if...

• You possess the knowledge to provide statistical analysis, mathematics, modeling/simulation, and/or other concepts.
• You have experience interpreting analytical outputs and designs data visualizations (e.g., dashboards) tailored to specific audiences.
• You thrive at collaborating with organizations data analytics teams to maintain a cohesive data strategy, practices, and policies.
• You're committed to utilizing knowledge of survey research methods for the evaluation, design, and analysis of survey data.

WHAT IS THE CFO - Chief Financial OfficerDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Chief Financial Officer, Deputy CFO, Senior ACFO Financial Management, ACFO Corporate Accounting

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

• Prepares a limited variety of simple foods from prepared ingredients selecting correct amount of each ingredient.  Cooks and prepares a variety of grilled or fried food, placing prepared items on counters, steam tables and dining room tables.  Operates a variety of kitchen equipment, such as oven, grill, broiler, deep fat fryer, slicing machine, etc.  Assembles sandwiches and other food products according to specific guidelines and is aware of holding times/temperatures.   May be required to package prepared food for off-premise consumption.  May be required to serve food cafeteria-style to patrons or serve tables¿ family-style by placing dishes of food on tables and refilling as necessary.  May unload food from delivery trucks and move heavy garbage cans.   May operate cash register and be responsible for own change fund.  Counts and turns in change funds and daily receipts.  Cleans and maintains a neat and orderly work area. May assist in requisitioning food supplies from various sources.  Maintains accurate food inventories and rotates stock items to prevent spoilage. Covers, dates and stores leftovers according to established procedures.  Complies with fire, safety, sanitation and security regulations. Informs supervisor of equipment problems and other related items.
• May train new employees in food preparation, on job safety practices, operation of cash register and sanitation regulations regarding food storage and sanitation. 
• Provides World Class Customer Service with an emphasis on courtesy.  Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact.  Asks questions to determine, verify and solve problems.  Checks for satisfaction on the quality of goods and services.  Takes action to solve problems quickly.  Alerts the higher level supervisor, or proper point of contact for help when problems arise. 
• Adheres to safety regulations and standards.  Uses required safety equipment, and observes safe work procedures.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. 
• Performs other related duties as required.

The major duties and responsibilities include, but are not limited to:

• Sets up dining room tables for service, place food and beverages on tables, and replenishes items as necessary.
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu.
• Uses general sanitation principles to safeguard food against spoilage and waste.
• Prevents contamination by cleaning equipment previously used for raw food.
• Prepares boxed/to go meals.
• Organizes work in a logical sequence.
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities.
• Prepares beverages according to the number of servings required.
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections