Total 6,717 Customer Service job vacancies in New Malden, Greater London, KT3 6JJ

The incumbent will independently determine the needs of the Veteran/caregiver and provide administrative support across inter-professional clinics and support centers. The MSA is responsible for scheduling and rescheduling appointments, referring patients to other medical specialty clinics, providing information to patients necessary to resolve complaints, interactions with both internal and external customers, reviewing and documenting clinical and administrative electronic health records (EHR); obtaining medical information from patients, coordination information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSA refers all questions regarding medical attention to the appropriate health care team member.

Independently performs a full range of duties related to the delivery of healthcare services at JJP VA Medical Center. The MSA advises clinical staff on current administrative processes, working collaboratively across administrative and clinical services at the medical center to address patient's needs. The MSA provides customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

The MSA's responsibilities can include any point the Veteran interacts with the medical center while navigating their health services. This includes but is not limited to assistance with screening patients, visitors, and caregivers, assisting with Veteran's interaction with kiosks and self-service machines, clinic registration and scheduling. MSA will be required to communicate with Veterans through all patient outreach modalities including: JJP Call Center, VA Video Connect Appointments (VCC), VetText, and Vetlink.

The MSA will use advance knowledge of the health care process to ensure clinic utilization is optimized and effectively supports the needs of the organization and the Veterans. This requires practical knowledge of computerized data entry and information processing systems to enter, modify, and retrieve sensitive patient health information (PHI). These systems include electronic health records, consult referral tracking, and patient scheduling systems. MSAs will ensure clinic optimization through generating reports, administrative follow-up actions and evaluation of patient information and clinic schedules.

Responsibilities at this level may include, but are not limited to making independent decisions regarding: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information in accordance with VHA national scheduling guidelines; monitoring appointment requests from multiple electronic sources; gathering and obtaining medical information from patients; processing medication refill requests; reviewing electronic health record; obtaining medical records, faxing, participating in huddles with other MSAs and/or JJP Medical Center staff to determine the daily needs of the facility; monitoring outpatient appointments in areas of responsibility; and verifying and updating demographics when contacted by patients.

The MSA provides accurate details of organizational information to Veterans regarding the different services the VA offers. Provides high-quality customer service to Veterans and their families/caregivers. Communicates effectively and professionally in person, electronically, and/or by telephone, with internal and external customers. The incumbent is an effective member of a team working collaboratively across all administrative and clinical services throughout the health system. Other related duties may be assigned. Performance will be evaluate based on the incumbent's ability to effectively, efficiently and safely perform duties of the position.


Work Schedule: Monday-Friday 08:00 a.m.-4:30 p.m.
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 49758F, 49786F, 49787F/Medical Support Assistant
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Starting at $37,020 Per Year (GS 3-5)

• Responding to emergency medical assistance calls by ambulance, patrol vehicle, and / or on foot to emergency scenes while adhering to park standard operating procedures, governing traffic ordinances and laws pertaining to the operation of emergency and patrol vehicles.
• Independently conducts accurate and complete patient assessments in the field, ambulance and clinical setting. Uses advanced knowledge of topographic anatomy, knowledge of major body systems, knowledge of emergency medical techniques and procedures and knowledge relevant to understanding the legal considerations of emergency care.
• Perform initial triage of patient(s), following with additional patient assessment. Selects appropriate patient treatment protocol and/or modifies protocols independently from basic approaches, if necessary. Appropriately determines the nature, extent, and seriousness of the patient's condition. Identifies and treats trauma and medical emergencies using knowledge of emergency medical treatment techniques/procedures, topographic anatomy, and major body systems (e.g.; skeletal, muscular, nervous, etc.).
• Appropriately documents all assessment findings, treatments and procedures, patient demographics, insurance and billing information. Demonstrates literacy in computerized information systems.
• Recognizes the signs and symptoms of life-threatening and non-life-threatening trauma and medical emergencies. Provides appropriate basic treatment as outlined in governing protocol(s), in route, or until advanced or definitive care is provided. Conducts field treatment at scene, in route or until definitive care is provided. Assists with patient treatment in clinical setting under the supervision and direction of a higher level provider.
• Communicates clearly and professionally, both orally and in writing, with patients, medical staff and public safety personnel, exhibiting familiarity with medical terminology.
• Ensures excellent condition of all ambulance supplies, medication and equipment to include checking expiration dates, stock amounts, functionality, cleanliness and repair/replacement as needed.

Starting at $46,494 Per Year (GS 5)

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and\/or missing information.

This position is being announced concurrently under Direct Hiring Authority (DHA) procedures. Please review vacancy announcement number IHS-25-CR-12579810-DHA for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.

• Determines procedures for lab tests to be performed in the section. Develops and implements the use of protocols for performance of tests and evaluation of results.
• Develops procedures and establishes parameters for correlation of test results and preset troubleshooting protocols.
• Defines references values/ranges using statistical methods; sets up and monitors recordkeeping systems and effective quality control procedures.
• Prepares reagents and stores of coagulation factor-deficient plasma for functional and immunologic assays of specific coagulation factors.
• Performs complex and unusual tests and studies requiring specialized knowledge and skill (e.g., fibrin split products, quantitative and qualitative abnormalities of fibrinogen, platelet life span, platelet procoagulant and aggregation abnormalities, platelet function and nucleotide metabolism in patients on cert antineoplastic drugs).
• Evaluates the validity of data in relation to the test system and assay procedures. Integrates and correlates test data with other laboratory and patient data to lead to a conclusion about the normality of a system.
• Evaluates, modifies, or adapts new methods or revises standard techniques to improve or expand quantittativeness, accuracy, precision, specificity, or proficiency of analyses.
• Trains personnel in the Laboratory Department and the facility in various laboratory computer applications and their updates, including training manuals and drafting policy and procedure documents as requested by the Laboratory Director and/or Laboratory Supervisor.
• Recommends appropriate access levels and menus for all department employees and hospital employees.
• Acts as primary contact person for the laboratory service and for information services to disseminate information about the computer system.
• Prepares report related to workload reports, Quality Assurance reports, infection control, utilization studies and other requests specific to the laboratory software application and the electronic health record.
• Maintains the laboratory interface (Data Innovations or other similar system) system. Connects all laboratory instruments and monitors for changes and corrects any errors that may affect patient resulting.

Starting at $104,961 Per Year (GS 11)

Functions as a Specialty Treatment Program Specialist within a Bureau of Prisons (BOP) Federal Correctional Facility.

Provides group and individual counseling to inmates with the psychological problems targeted by the specialty program. Advanced Care Level Treatment Program: inmates suffering from serious mental illnesses which adversely impact their ability to function in a general population setting and/or their opportunity for successful reentry.

Provides program orientation lectures to inmates as a part of the institution’s Admissions and Orientation Program.

Administers questionnaires and conducts interviews to obtain information about inmates.

Reads inmate file records to extract information relevant to treatment.

Identifies deficiencies and excesses in inmates' patterns of thought, feeling, and behavior and recommends or devises steps to remediate them.

Learns and applies new assessment and treatment techniques for helping inmates overcome psychological problems.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Starting at $72,553 Per Year (GS 11)

This position is being announced concurrently under Delegated Examining procedures. Please review vacancy announcement number IHS-25-CR-12599383-DE for eligibility requirements. NOTE: Applicants must apply separately to each announcement in order to be considered.

• Performs a wide range of clinical laboratory tests/examinations for use in clinical diagnosis, patient
  screening, patient therapy, and other authorized purposes.
• Selects, performs, evaluates, and monitors the performance of routine and specialized test procedures using
  manual and/or automated techniques in accordance with established protocols.
• Conducts studies of blood cell morphologies, body fluid analysis, and urinalysis.
• Prepares solution, reagents, and media required for the conduct of tests/examinations.
• Selects, performs, evaluates and monitors the specialized test procedures, obtains analytical data, coverts to reports and reports results to appropriate individuals.
• Establishes standards and instructions for calibrating or standardizing instruments and equipment at the
  periodic intervals established by the manufacturers and CLIA/Laboratory Accrediting Organization
  regulations.
• Determines the causes or possible significance of abnormalities and departures from the norm when test
  results do not conform to expectations.
• Develops procedures and establishes parameters for correlation of test results.
• Assists with developing, implementing and overseeing policy related to health quality and safety standards
  for laboratories with the goal of meeting accreditation standards.
• Provides technical assistance to other laboratory testing personnel.

Starting at $70,923 Per Year (GS 7-11)

This position is being announced concurrently under Excepted Service/Merit Promotion procedures. Please review vacancy announcement number IHS-25-CR-12599382-ESEP/MP for eligibility requirements. NOTE: Applicants must apply separately to each announcement in order to be considered.

• Performs a wide range of clinical laboratory tests/examinations for use in clinical diagnosis, patient screening, patient therapy, and other authorized purposes.
• Conducts studies of blood cell morphologies, body fluid analysis, and urinalysis.
• Prepares solution, reagents, and media required for the conduct of tests/examinations.
• Selects, performs, evaluates, and monitors the performance of routine and specialized test procedures using manual and/or automated techniques in accordance with established protocols; the specialized test procedures, obtain analytical data, convert to reports and report results to appropriate individuals.
• Establishes standards and instructions for calibrating or standardizing instruments and equipment at the periodic intervals established by the manufacturers and CLIA/Laboratory Accrediting Organization regulations.
• Determines the causes or possible significance of abnormalities and departures from the norm when test results do not conform to expectations.
• Develops procedures and establishes parameters for correlation of test results.
• Assists with developing, implementing and overseeing policy related to health quality and safety standards for laboratories with the goal of meeting accreditation standards. Provides technical assistance to other laboratory testing personnel.

Starting at $70,923 Per Year (GS 7-11)

Open to the first 50 applicants or until 11/27/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Major Duties

• Develops and present a wide variety of formal and informal audience and learner-centered interpretive experiences.
• Coordinate the operation of a visitor facility and/or information desk.
• Train, mentor, coach, and evaluate a broad range of interpretive programs and products conducted by fellow interpreters, critique these activities, and recommend individual or program improvements.
• Coordinate the development and implementation of special projects i.e special events, youth, teacher workshops, and regional or national committees) from beginning to end.

Duties will be developmental in nature when filled below the full performance level. (FPL GS-9).

Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

Physical Demands: The work requires some physical exertion and can involve extensive periods of standing and walking, in some cases over rough surfaces or inclines outdoors or in caves, and carrying backpacks, tools, rescue equipment, or other loads. Some employees may engage in firefighting, search and rescue, and other strenuous activities; these employees may be required to lift or carry equipment weighing more than 50 pounds over long distances. Employees who participate all-risk operations will be required to meet fitness requirements on a continuing basis.

Working Conditions: The work can include moderate risks or discomforts that require safety precautions (e.g., exposure to extreme temperatures, climates, rough terrain, wild animals, pests, and/or insects). The incumbent may be required to use protective clothing or gear, such as masks, boots, gloves, etc. Some employees may be engaged in all-risk operations and be exposed to high risk and potentially dangerous situations which require a range of safety and other precautions.

Starting at $46,494 Per Year (GS 5)

Major duties include, but are not limited to:

• Monitoring, for compliance and timely update, of expiration of time-limited credentials.
• Serving as subject matter expert (SME) in the field of credentialing.
• Receiving and reviews VetPro reports detecting problem areas requiring further investigation.
• Managing provider applications (initial) for Non-LIPs credentialing within the VAMC.
• Assuring application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements.
• Determining processes for coordination of incoming data and documents from a variety of sources.
• Analyzing and managing issues related to documents that do not meet expected requirements, regulations or guidelines such as adverse actions against licensures, certifications, and NPDB) CQ reports.
• Conducting final appointment into the VetPro database, after thoroughly researching, analyzing and validating all data, information, documents and signature authorities.
• Developing and providing routine and special reports as requested by the C&P manager/Analyst.
• Possessing a credit card and is responsible for maintaining records, reconciling monthly charge statements and verifying legitimacy of requests for NPDB Single and CQ enrollments/ renewals, licensure verification (if applicable), National Student Clearing House, Work Number and certifications (if applicable).
• Reconciling transactions and resolving discrepancies with Fiscal Service.
• Performing other credentialing duties as assigned.

Work Schedule: Monday through Friday 8:00am- 4:30pm
Telework: Ad Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (Credentialing)/PD99868A
Functional Statement #: PD99868A

Starting at $51,194 Per Year (GS 7)

DUTIES MAY INCLUDE HOWEVER ARE NOT LIMITED TO THE FOLLOWING:

Supports Diagnostic Procedures
a. Assists providers and nurses in the performance of diagnostic examinations by performing duties such as monitoring vital signs, preparing and positioning the patient, or by performing a variety of routine diagnostic tests such as obtaining routine urinalysis, clean catch urines, and stool specimens.

Assists with Technical Nursing Treatments
a. Assists physicians and nurses in the care and treatment of Residents. Observes and reports to the professional nurse changes in patient behavior, attitude, bodily complaints and appearance.
b. Observes Residents for any change in condition (deviation in color, pulse, respiration, temperature and blood pressure) and reports them to the Registered Nurse.
c. Reports the condition of wounds and skin and any reaction to or results of treatments.-

Direct Resident Care
a. Provides a full range of patient care to complex Residents with a variety of physical and/or behavioral problems including personal nursing care, support duties and treatments.
b. Uses good communication skills in dealing with Residents, some of whom are unusually difficult to care for or communicate with.
c. Provides effective action in emergency situations.
d. Performs actions targeted to the maintenance/restoration of skin integrity by assisting nurses with turning patients and cleaning patients as needed.
e. Assists nurses, preparing Residents for transport to procedures by obtaining oxygen tanks or other needed equipment.
f. Complies with universal precaution and with all infection control policies and procedures
g. Provides emotional Resident and family care.
h. Maintain Resident privacy.
i. Responds appropriately to emergency situations
j. Assists/completes clerical and transport functions as needed.
k. Makes rounds to ensure visual contact, safety and comfort of each Resident.-

Indirect Care
a. Maintains a safe/clean work environment and completes assigned environmental duties
b. Demonstrates appropriate actions in environmental emergency situations.
c. Employs appropriate lifting/moving, transfer and assistive devices and demonstrates safe and proper body mechanics.
d. Utilizes equipment in a safe manner.
e. Reports unsafe equipment and working conditions to appropriate individuals.
f. Offers assistance to coworkers when needed.
g. Participates in QI activities as directed.
h. Practice cost effective measures in the use of supplies and equipment.

Enters Information on the Resident's Records/Charts
a. Enters specific information onto the patients' records using the Computerized Patient Record System (CPRS).
b. Enters information regarding the care rendered and the condition and progress of the Resident.
c. Performs direct patient support work including personal patient care and/or basic patient education.

Personal Resident Care
a. Performs a wide variety of duties aimed at increasing the comfort and spirit of the Resident.
b. Takes care of the Residents routine care and comfort needs for psycho/social/spiritual well-being, personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation, safety, etc.-

Resident Teaching
a. Teaches Resident and family members the necessity to continue the procedures for proper health· care.
b. Assists with specific health teaching, such as reminding diabetic patients of the importance for skin care and following a diet, reinforcing the importance of exercise and diet for the cardiac patients, etc.-

Environment of Care
a. Support professional staff and Residents as needed with maintaining a clean, safe environment of care.
b. Cleans bedside tables, stocks linens, cleans wheelchairs and other direct resident care equipment using appropriate precautions-

Resident Safety
a. Use standard precautions and personal/Resident protective devices
b. Recognizes and reports unsafe situations. Initiates appropriate emergency interventions
c. Maintains a safe/clean work environment, ensuring Resident privacy
d. Participates in unit-based medical center and organizational in-services and continuing education activities
e. Adheres to dress-code policy
f. Completes all TMS in a timely manner

Work Schedule: Full Time

Starting at $36,565 Per Year (GS 00)

• Plan, direct, and coordinate health center property and supply operations.
• Implements and maintains procedures for the acquisitions processes.
• Repairs and maintains all government-owned and rental equipment.
• Provides technical assistance and coordination on discrepancies for goods received and assures receiving reports are processed in accordance with established procedures.
• Directs and ensures full utilization of available storage space, rotation and inventory of warehouse stock items.
• Monitors supply operations and ensures safety, hazardous materials, and good housekeeping practices are established and maintained.
• Serves as the Contracting Officer's Technical representative (COTR) for various supplies, equipment and service contracts and other Service Unit projects as assigned.
• Assures that property accountability system is establish and maintain for personal and real property in accordance with established procedures.
• Maintain quarters management by performing duties such as assigning quarters, terminate records, issue keys to occupant, and maintains living quarters.
• Supervises General Services and Security Management Department. Coordinate and distributes workload among subordinates and develop work schedules
• Monitors supply expenses, acquisition processes of supplies, materials, services and equipment.
• Performs other related duties assigned.

Starting at $54,292 Per Year (GS 8)

• Drives a diesel driven cab-chassis truck with an actual GVW of 26,000 lbs. x 40 feet in length, (medical mobile van) ½ ton pick-up trucks, vans, and sedans, to carry out the objectives of the work unit.
• Responsible for the basic maintenance of assigned program vehicles and the loading and unloading of health supplies and equipment used by the Staff.
• Coordinates and documents all required repairs and services with the contracted service agency, assures that the work is accomplished in a timely manner.
• Empties, cleans and sanitizes the unit to ensure it is ready for the next day and checks connections to proper connections for electrical and computer supplies.
• Completes work orders as needed and informs supervisor.
• Provides assistance with explaining the health care practices, health instructions, and health teaching/education presented by the health care/service providers, individual clients, family members, groups, outreach clinics and other community settings.
• Assists with the patient registration process by helping patients in completing forms and ensure forms are signed by patients.
• Assists with clerical duties of patients' medical documents including copying, routing, referrals filing, date entry, etc.
• Assists with health promotion projects/program.
• Cleans the Medical mobile van after each use including floors, counters and equipment. Follows the infection control procedures.

Starting at $24.36 Per Hour (WG 6)

Job Title: Service Manager
Contract Type: Permanent
Salary: £35,137.71 (£36,358.34 is achieved after 18 months successful performance in the role)
Working Hours: Full time 37.5 hours per week
Working Pattern: Working Monday to Sunday on a rota basis between 7am and 10.30pm, with alternative weekends
Location: Rochdale, Keswick Gardens, Greater Manchester

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.

The difference you will make as Service Manager

This role is based in a supported housing environment with a vulnerable and diverse group of customers.

You will manage a team of support staff working Monday-Friday 9-5 across three schemes in Swindon.

All three schemes are commissioned to provide low-medium housing-related support. Swindon Young Parents has two sites providing services for young parents aged 16-25 and the Booker House provides services for customers aged 18+ with learning disabilities.

As Service Manager, it would be your job to provide motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.

About you

We are looking for someone with:

• Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements
• Have conflict resolution skills and be confident and consistent when making decisions
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

An exciting opportunity has arisen in Blood Sciences within the NHS East and South East London Pathology Partnership (ESEL). We are a new organisation, jointly owned by Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. Set up as an arms-length organisation, hosted by Barts Health NHS Trust, we have our own board and governance framework, with each of the three trusts having an equal voice and vote in the running of the Pathology Partnership. One of the largest pathology providers in the NHS, the Pathology Partnership brings together the strengths of teams from each of the three trusts into a single organisation, dedicated to the provision of high quality and cost-effective pathology services.



A comprehensive transformation initiative is underway to forge a single, integrated pathology network spanning seven hospital laboratories. The envisioned 'hub and spoke' operational model revolves around The Royal London Hospital (RLH), a major trauma centre housing the London Air Ambulance, and linked to vital service laboratories supporting various clinical specialties across our affiliated hospital sites

The expansive network of laboratories within the NHS presents an invaluable opportunity for acquiring extensive technical and leadership expertise. ESEL acknowledges the significance of career advancement and efficient succession planning.



We are in search of a proactive, dynamic team members to assume the role of Senior Biomedical Scientist in Point of care testing.

The post holders must possess a thorough understanding of the technologies and methodologies pertinent to both core and Point of care testing. They will assume supervisory responsibilities in sections of the department proportionate with their proficiency, overseeing technical and scientific tasks.

Focused on supporting, maintaining, and enhancing Quality, Learning, and Health and Safety Management Systems within their designated area of work. The post holder must demonstrate effective leadership and management capabilities. To spearhead comprehensive quality enhancements and collaborate across the partnered laboratories.

The successful Band 7 candidate will be based at Homerton Hospital, but work flexibly across different teams and partnered laboratories.



To support the clinical services of the Trust and meeting the needs of our patients, participation in the Agenda for change shift pattern is required.



The NHS East and South East London Pathology Partnership is an arms-length organisation providing pathology services to Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. The Pathology Partnership is hosted by Barts Health.

The Pathology Partnership is based on well-established models for pathology networks, with the Royal London Hospital becoming the main hub laboratory for the network and Essential Service Laboratories (ESL) as a minimum at all other Hospital sites.

Pathology is made up of the following services - Blood Sciences including Haematology, Blood Transfusion and Biochemistry; Infectious Diseases including Microbiology and Virology; Cellular Pathology including Histopathology, non-gynae Cytology and mortuary services; Immunology; Cytogenetics and Molecular Haematology; Immunophenotyping; Clinical Transplantation and Retinoblastoma.

The 2020/21 total operating costs across the Partnership were c. £126m per annum with a workforce establishment of circa. 822 WTE. We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.




Successful Band 7 candidatesMUSTbe registered with the HCPC as a Biomedical ScientistANDhold the following

· CPSM Log book (Clinical Biochemistry) if qualified before 2003.

OR

Registration portfolio IBMS (Clinical Biochemistry2003 to 2004)andDiploma in Biomedical Science IBMS (Blood Sciences 2005).

OR

· Specialist Diploma IBMS (Clinical Biochemistry2005 onwards)AND Fellowship (Clinical Chemistry), MSc Biomedical Science or equivalent qualification at MSc level.Compliance to these criteria is mandatory and must be clearly recorded on application.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. If you require further information or would like to arrange an informal visit please contact

Greg Dearman, Biochemistry Scientific Lead: 0203 246 0443

(Greg.Dearman@nhs.net)


Please note: -

All staff identified as AT-RISK who meet the requirements of the post will be prioritised accordingly. Priority will initially be given to Barts Health employees. This does not apply to Comprehensive Local Research Network (CLRN) roles.

As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate. To demonstrate our commitment we use the disability symbols on NHS Jobs.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

All new appointments (excluding all Medical & Dental doctors) are subject to 6 months’ probation period.

In submitting an application form, you authorise Barts Health to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

All vacancies followed by INTERNAL ONLY, have been classified as an internal role and only internal candidates will be considered.

If you are successful at the shortlisting stage we will contact you via NHS Jobs e-Mail and text message with details of your interview. Please continue to check your e-Mails and also your NHS Jobs account for correspondence.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so.

We reserve the right to close this vacancy prior to the advertised closing date, once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.














This advert closes on Sunday 1 Dec 2024

We are inviting applications to recruit Two substantive full-time consultant positions in the London Neonatal Transfer service. They will be joining a pro-active team with an excellent clinical reputation in providing a high-quality Neonatal Transfer service to the region. The consultant team delivers a high-quality service and use their knowledge and experience to lead and influence further development of the established London Neonatal transport service.


We are looking for applicants who can lead and develop innovative models of care which benefit the infants and their family. We anticipate that the successful applicants to be part of a strong team and complement the team in delivering high quality care to an extremely vulnerable group of patients and their families.

The pan London Neonatal Transfer Service is based at the Royal London providing both emergency and elective transfers within London and the Southeast. Primary duties will include leading the delivery of a high-quality neonatal retrieval service serving over 28 hospitals in the region, participating in service development and training of high functioning multidisciplinary staff. There will also be a responsibility to lead audit, service development and quality improvement

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

You will be employed by Barts Health NHS Trust and will be based at The Royal London Hospital and will be working towards ten programmed activities. Please see job description for further information.


This advert closes on Friday 6 Dec 2024

We are currently hiring for a Learning & Behaviour Support Assistant to begin at a dynamic school in Bolton, Greater Manchester. This is a temporary role with the view to becoming permanent, beginning as soon as possible.

The successful candidate will assist the Year Progress Leads in ensuring that all students maximise their progress and attainment by supporting them to remove any barriers to learning. They need to be role models in terms of conduct, dress and professionalism and in the way that colleagues and students are treated. The postholder is expected to support the academy’s ethos at all times. They will liaise closely with the staff across the academy to ensure that the students pastoral needs are fully met.

Purpose of the Job:

Support the Teachers and Year Progress Leads in overseeing the academic, pastoral and welfare of all students.
Support positive behaviour through a range of interventions, rewards and consequences, using careful analysis of data to identify students in need.
Support the welfare of the students; follow up incidents, maintain accurate and detailed records, meet with parents as required, liaise with appropriate support staff, liaise with outside agencies as appropriate.
Support the organisation of any whole year group trips or other activities, such as alternative curriculum days, charity events, options process, enrichment and programmes of revision, as appropriate to the year group.
Respond to parental enquiries as appropriate through telephone calls, emails and meetings, and keep accurate records of all communication with parents.
Support the monitoring of attendance of all students and work with tutors, the Attendance Officer and Year Progress Leads to maintain excellent attendance across the year group, putting interventions in place as appropriate.
Ensure that all students are properly safeguarded at all times
Contribute to the personal development of all students.
Encourage and motivate students’ involvement in critical events (e.g. induction, work experience, interviews, career guidance, etc).
Offering support to students with welfare problems, through discussion, practical resolutions and where necessary signpost to support
Contribute to the mentoring of under-performing students.
Support the aims, values, mission and ethos of the academy and participate in a team approach to all aspects of school life
Attend and contribute to staff meetings and INSET days as required, and identify areas of personal practice and experience to develop.
Safeguarding

Ensure personal understanding of the duties and responsibilities in relation to child protection and the safeguarding of children and young people. This includes understanding of the academy Child Protection Policy, Safeguarding policy and Code of Conduct.
Ensure all issues relating to pupils are reported immediately to the delegated member of staff
Attend mandatory training and refreshers to ensure a personal and up to date understanding of safeguarding requirements
Health, Safety & Security

Ensure a personal awareness of and compliance with, policies and procedures related to health, safety, and security, confidentiality, and data protection
Ensure concerns are reported immediately to the delegated member of staff
Attend mandatory training and refreshers to ensure personal and up to date understanding of relevant policies and practices
Equity, Diversity & Inclusivity

Contribute to the development of a workplace culture that promotes equity, diversity and inclusivity
Other Duties

The post holder may be expected to carry out duties other than those given in the job description where the level of responsibility is similar and he/she has appropriate qualifications or receives appropriate training to carry out these duties
To embody the academy’s values both on and off site.
As a new academy, job roles will evolve as the school grows and develops. The above list is not exhaustive and may be subject to amendment in due course in discussion with the relevant employee.
MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2023. In order to meet this responsibility, we follow a rigorous selection process.

MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.