Total 159 Customer Service job vacancies in Portsmouth, Portsmouth, PO2 9JN

Salary: Band 5, £24,362 to £26,073 per annum

Contract: Permanent

Hours: Full time (37 hours per week), Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 4.30pm. The role is initially fully office-based, with options to move to hybrid working later - this can be discussed at interview.

Closing date: Sunday 15 September 2024, 23:59

Interviews week commencing Monday 30 September 2024

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

The Children and Families Services supports and protects Portsmouth's most vulnerable children and young people enabling them to lead safer, healthier and more fulfilling lives. It also acts as the corporate parent for the city's Looked After Children. The Business Support function supports the Service Quality Team, who work with vulnerable families in Portsmouth to facilitate best possible outcomes for the young people in their care. It is a very busy and a challenging role, for someone who enjoys working as part of a team and wants to do a worthwhile job.

Your New Role:

You will provide high quality administrative support within the Service Quality Team and LADO (Local Authority Designated Officer). The role plays a vital part in the administration and smooth-running of business processes throughout the service and in the support of practitioners in enabling them to undertake their duties in safeguarding vulnerable children in Portsmouth as well as supporting the service to achieve its statutory and corporate responsibilities.

Your duties will include taking minutes, organising meetings, preparing reports, co-ordinating Child Protection conferences, dealing with queries via email and telephone, and managing diaries and correspondence. You will provide high quality customer care, communicating effectively and producing accurate and professional records.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You have experience of working in an administrative role, ideally in Children’s and/or Young People’s Services. You have numeracy and literacy skills, as well as minute-taking skills and knowledge of Microsoft Office. You can demonstrate consistently high standards of customer care and customer service and determination to help service managers and practitioners provide an effective service and support to children and families. You can resource and collate information and work flexibly, prioritising your workload. You have good attention to detail, strong organisational skills, and awareness of Data Protection and Safeguarding Issues. You can respond appropriately to enquiries from parents/carers who may be anxious or emotional, and can demonstrate personal resilience and professionalism when exposed to explicit and emotionally challenging information.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working options including hybrid working with a minimum of two days office based per week pro rata, giving you the flexibility to work up to three days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

The full job profile is attached here.

Contact Details for an Informal Discussion:

Adam Lambert, Team Leader, adam.lambert@portsmouthcc.gov.uk

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process:

How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

Integrated Community Re-enablement and Assessment Service (ICRAS) is that a multidisciplinary team work together to manage the care of people both in the community, requiring support of an urgent nature and who are risk of imminent hospital admission as well as those transitioning from an acute environment who require additional support.

An exciting opportunity has arisen for additional Team Lead positions to join our existing workforce as we move forward implementing a new model.

We are looking for candidates with Nursing Background s to join our service.

Shortlisting date planned for: 2 September 2024

Interview date planned for: 9 September 2024

The post holder will have responsibility for the delivery of the clinical service in the city wide area. The post holder will be required to provide team leadership and management to a team. The primary function of the role is to provide leadership, management, and communication to and for the team, ensuring the delivery of efficient, effective, co-ordinated and responsive high quality care to patients/clients.

Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Provide clinical leadership and management to the clinical team.

Be responsible for the delivery of the service within the area.

Work in partnership with other services/stakeholders etc., to enable patients/clients to be treated in the appropriate setting.

Ensure that the team provides a high quality service to its clients by providing caseload and clinical supervision.

Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client care.

Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care needs.

Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.

Participate in the development of caseload management across the local health economy.

Provide leadership and mentoring to those staff developing into a caseload management role.

Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.

Implement plans for the team including rotas and schedules/working patterns to ensure business continuity.

Practice autonomously and demonstrate evidence based clinical decision making.

Provide clinical expertise and knowledge to the team when managing complex and highly complex situations.

Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.

Work in collaboration with other stakeholders to deliver services to patients/clients.

Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and carers.

Implement and evaluate care delivery for patients/clients with identified needs.

Work in collaboration with others to support practice development and service modernisation.

Contribute to the development of role and service redesign.

Actively participate in policy and service development authoring protocols as required.

Provide induction to the local working environment, and policies for new team members and students.

Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims.

Monitor budgets reporting over/under spending to the budget holder.

Undertake personal development plans (PDP) and ensure all team members

Contribute to the development of policy and services to reflect local needs

Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and reviews.

Ensure that all staff attend mandatory training.

Ensure that administration and clerical duties are appropriately delegated to clerical support officers.

Provide data that supports the monitoring of team contract and objectives.

Participate in audits and research, as required.

Participate in individual and group supervision.

Implement mentorship and clinical supervision with the team.

Ensure that record keeping within the team is consistent with professional standards.

Initiate training and development of team members. Monitor and maintain standards of patient care delivery. Including maintaining and monitoring of clinical competency and standards of record keeping

In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and delivery.

Work within guidelines to identify and manage risk, reporting identified risks to the service lead.

Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.

Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.

Participate in patient satisfaction reporting to improve patient care.

Maintain registration in line with professional bodies.

Provide support to team members holding responsibility for mentoring students.

Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and development.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

The post holder shall follow all the policies and procedures of the organisation

Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long term conditions and end of life/palliative care.

Set objectives by which performance will be monitored.

Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to staff.

Provide reports to the service lead on staff and patient activity as requested.


This advert closes on Sunday 1 Sep 2024

Peripatetic Care Assistant (Days)

Salary: Band 4, £23,152 - £24,362 pa, pro rata (£9,385 - £9,876 for 15 hours) plus a 17% shift allowance if applicable.

We currently have 2 x posts available:

Rotas typically are a mixture of:

Early shift - 07:30 - 14:30

Late shift - 14:30 - 21:30

Shifts include a 30-minute unpaid break.

Sunday and bank holiday working may apply.

Full time hours

Please indicate on your application the number of hours you would be able to work.

Full time hours 37 per week, Part time hours are also available - (minimum 15 hours).

Portsmouth City Council

At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

What is the role

We currently have vacancies for care assistants to work across Portsmouth City Council sites : Shearwater, Harry Sotnick House and Russets. You may not be assigned to a particular site initially and will be required to cover hours across the units. Permanent and part time/ full time hours are guaranteed.

Using a person-centred approach, you will look after the physical, emotional, cultural and social needs of service users. This will include personal care, assisting clients at mealtimes and all aspects of daily living. You will be providing person centred care in the form of social activities which promotes the resident's mental health and wellbeing and improves their quality of life.

As a key worker to specific service users you will take responsibility to ensure information about their health and wellbeing is recorded using electronic care planning (Nourish) and communicating this information to the team leaders. This is a legal requirement under the Care Quality Commission (CQC) to meet our fundamental standards.

You will be responsible for monitoring service users health and well-being whilst ensuring you have recorded all information on Nourish, reporting any concerns to the team leader within the appropriate timeframe.

You will look after the needs of a diverse group of service users with a wide range of care needs, including challenging behaviour.

For this role you will need to be able to undertake person moving and handling duties.

There will also be the need for light food preparation and light cleaning tasks to ensure the environment remains clean in line with infection control guidance.

This role will include some person moving and handling duties and there will also be the need for light food preparation.

What you’ll need to succeed

Have patience and empathy, with an understanding of the needs of people with different types of dementia and physical disabilities. You will have the ability to converse at ease with service users with cognitive impairment and provide advice in accurate spoken English is essential for the post. With experience in a caring role as a formal paid or unpaid carer you will have an understanding of the importance of service users dignity, privacy and choice, and applying this in practice. You will have the ability to be flexible adaptable and able to work in a team as well as being able to work independently and use your initiative and make decisions. You will be able to deal with emergencies in a confident and calm manner. Computer skills will be required to enable you to update care plans electronically and use e-learning. You will be required to take part in training and development which will contribute towards your framework and study for QCF at level 2 / 3 (or equivalent) in Social Care and undertake learning to complete the Care Certificate (previously CIS) within your probation period.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Please read the job profile for the full details of this role

What you'll get in return

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

Please view the full job profile here - Peripatetic Care Assistant (Days)

Application Details:

Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Please do not just submit a CV. Applicants will be shortlisted based on their ability to use good examples that meet the criteria of this role. Please read alongside the 'How to apply' information on the home page of the website.

You may wish to attach an additional letter or document to supplement your application.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body.

Please explain any gaps - this is essential for all safeguarding roles.

There is no closing date. Applicants will be contacted for interview as and when shortlisting takes place and we reserve the right to close the advert early if we have successful applicant (s).

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Portsmouth City Council is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society. A commitment to our values

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Full Time Support Worker - 37.5 hours per week

Exciting opportunity to work in a small supported living home in Southsea.

You will be supporting two young men to live fulfilling lives. The young men are looking for an additional support worker, to join their established team - you will be proactive, engaging and person centred.

Dimensions are one of the country's largest not-for-profit organisations supporting people with learning difficulties, autism, behaviours of distress and complex needs and we are driven by our values. People with learning disabilities and their families are at the heart of everything we do.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme 2024, and you will be fully supported not just by your team colleagues, but also by your passionate manager.

Applications will be shortlisted on receipt and interviews will be held until the posts are filled.

Shift pattern is Monday- Friday 07:00-09:00 then 15:30-21:00

Weekends/bank holidays full days 07:00-14:30 and 14:30-22:00

Your rewards

A full list of rewards can be found in the job description attached

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: Portsmouth & ChichesterHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

MAIN DUTIES AND RESPONSIBILITIES: To undertake driving duties of relevant type of Ambulance vehicle to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and comply with the Highway Code and Trust Policy guidelines and current Legislation. The Ambulance Care Assistant will be expected to plan their journeys, considering patient appointment timings along with the routes that they should take to ensure an efficient and effective service. The Ambulance Care Assistant is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy these checks shall include for example. Oil, Water, Fuel, Tyre Pressure and Tyre Tread condition, Lights, Warning Devices etc. any defect to be reported using vehicle defect book and record on any computerised system as required in accordance with Policies and Procedures. To carry out vehicle equipment checks and restock as required at the start of duty in accordance with Trust Policy and Procedures, ensuring that the ambulance vehicle is properly kitted, cleaned (paying particular attention to infection control) and stocked, faults and omissions reported and all appropriate recording procedures completed. To operate any communication system supplied/fitted/ operated by the Trust in accordance with its Policies and Procedures. To administer ambulance nursing to an appropriate skill level in accordance with training received. This will not include the administration of Oxygen or related therapies outside of the skill set for this role. To use the Moving Patient equipment provided: this will include the use of all types of carrying equipment such as chairs, stretcher, lifting aids etc. This will require the post holder to risk assess the best way to undertake the moving of patients taking into consideration their needs, both medical and cultural and to follow Health and Safety and other appropriate protocols and procedures. To manoeuvre patients into ambulance vehicles using either the patients wheelchair or ambulance vehicle equipment and safely secure the patient and their equipment within the vehicle for the duration of the journey to and from treatment centres. To transport patients using such assistance as may be required to and from treatment centres as required/specified according to pre-determined schedules working to such contractual standards that may be in place. This will include End of Life patients. To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide and support a positive patient experience. To report any untoward incident immediately in accordance with Trust Policy. To report any incidences of risk, neglect, abuse or endangerment to vulnerable children or adults in accordance with Trust Safeguarding policy/procedure. To ensure that all clinical waste is disposed of according to Trust policy and current legislation. To undertake all statutory and mandatory training commensurate with the role of an Ambulance Care Assistant. To use all Trust equipment, facilities and premises in a careful, proper and mindful manner paying due regard to safety and security at all times. To be responsible for the security of patients property and patients valuables during the transportation and hand-over at their destination. To maintain competency to operate all equipment and information systems used during the course of duties, ensuring the efficient and effective operation of equipment, and the safe use of equipment at all times, reporting faults in the appropriate manner. To wear Personal Protective Equipment (PPE) both uniform and additional kit supplied by the Trust as required to support Infection Prevention and Control during normal duties in their role. The equipment should be kept clean and tidy and worn to the required standard in accordance with the Trusts Policies and Procedures. To participate in the Trusts response to major incidents and pandemics and any such duties as directed. To accurately complete and administer information and documentation as necessary and in accordance with current General Data Protection Regulations (GDPR) requirements. To comply with all the Trusts Polices and Procedures, including participation in the Trust appraisal scheme.

Building Surveyor (Stock Condition Surveyor)

12 months contract - Inside IR35

Portsmouth

About the role

• The service provides a Housing Options service to meet the local authorities' statutory duties to support housing advice, housing need and homelessness services in the Borough.
• Taking Housing Forward change programme is ambitious and starts with a structural change, creating new roles at all levels of the service which will drive continuous development and improvement,

Responsibilities

• carry out a wide range of surveying duties across our varied 3,000 housing residential stock and portfolio of various corporate commercial and non-housing assets supporting us to maintain and improve our properties, ensure the right repair at the right time and help us provide suitable homes when needed.
• You will be responsible for surveying our housing stock and corporate assets, evaluating and diagnosing what work is required, assessing the best options to carry out the work issuing repairs or preparing specifications of work as necessary and managing the work undertaken and a varied range of projects.
• You will ensure that we have accurate stock data information as appropriate. You will assess the condition of the assets, identify building defects, assess quality of work undertaken, offer solutions to resolve any issues identify and prepare specifications for repairs or planned maintenance schemes.
• You will raise repairs and carry out the procurement and management of all contractors providing a repairs and maintenance service or undertaking specific projects, ensuring that the service is provided in accordance with the contract
• You will be responsible for managing the delegated project budgets to ensure that the expenditure is accountable and demonstrates value for money.

Qualifications

• Has a degree or HNC level qualification in a relevant building surveying or construction related subject and relevant experience of surveying properties in a repairs environment.
• Has knowledge and be able to advise others of building construction technology and building pathology.
• Has knowledge and be able to apply building related legislation, contract law and guidance. Specifically the building regulations, planning law, party wall act, fire safety, electrical inspections, gas installations, JCT and NEC contracts.
• Has knowledge and be able to apply construction related health & safety legislation generally including advising others. Specifically the CDM Regulations 2007 and asbestos at work regulations.
• Capable to undertake surveys and demonstrate practical surveying skills including recording stock data and raising repairs as necessary. Surveys include stock condition and dilapidation surveys, measured surveys} energy performance surveys} fire risk assessments, asbestos surveys} recording stock data, identifying building defects, assess quality of work undertaken, offer solutions to resolve any issues identify and prepare specifications for repairs or planned maintenance schemes.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Location: Cosham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Cosham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

COSS

Portsmouth

Ongoing contract with Tier 1 workforce supplier

Requirements for COSS:
* Full COSS Ticket
* 2 years PTS experience
* Must Driver

Interested in getting progressing to Level B Strapping. (Course Provided)

Benefits of COSS role include:

* Looking to progress into strapping and Switching, course proivded if you become primary sponsored
* To work on contracted projects with a Tier 1 supplier
* Training courses for Progression offered.
* Required PPE supplied
* Potential for long term work
* Umbrella Payment

Our client is looking for a COSS for on-going contract assignments for the Portsmouth area.

As a COSS you will be responsible for managing the safety of skilled workers while maintaining and enforcing the lifesaving rules. The work will be with one of our many clients, including Network Rail,

To register your interest either select apply or contact me at daniel.stdenis@mcginley.co.uk or on 07388960918
We also offer a referral fee to any Skilled rail workers that are successfully on boarded to McGinley.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Key Responsibilities: To be the first point of contact and provide customer assistance to patients, carers and business visitors to the Trust. The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with team members Communicate effectively with patient and carers Recognise peoples needs for alternative methods of communication and respond accordingly. Show compassion and empathy Respond to enquiries by telephone and in person in a courteous, professional and informed manner. React calmly in high emotional situations, always showing empathy and compassion Deal with face-to-face and telephone enquiries in a courteous, professional and informed manner, ensuring adherence to Trust Policies regarding Confidentiality In the absence of portering staff, reception staff will be expected to take patients in wheelchairs to the appropriate area Work to standard procedures, using Trust and Local policies and procedures. Data entry, for example: accessing the Trusts Patient Centre system to accurately record the admission, transfer and discharge of patients or entering feedback from patient surveys Access the Patient Centre system to answer patient related queries. In staff absence, staff maybe asked to assist in covering shifts on the rota to ensure that the service is covered. Staff will be requested to support portering to deliver casenotes to various areas within the QAH site. The post holder may be required to undertake other duties relevant to the service as may be determined by the Management Team.

Salary: Band 5, £24,362 to £26,073 per annum

Contract: Permanent

Hours: Full time (37 hours per week, Monday to Friday 8.30am to 4.24pm)

Closing date: Saturday 31 August 2024, 23:59

Interview date: Thursday 5 September 2024

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

The School Attendance Team delivers the Council's statutory requirements for school attendance, elective home education, child employment and entertainment, and children missing education. Its primary role is to improve attendance across the city and ensure all its legal obligations are met.

Your New Role:

You will effectively assist in the discharge of the Local Authority's statutory functions relating to school attendance, child employment and entertainment and children missing education. You will register and issue Penalty Notices, record progress on databases, and assist in the co-ordination of Fast Track Panels. You will provide administrative assistance and support with a variety of tasks relating to statutory processes undertaken by the school attendance team, including child work permits, child performance licences, chaperone licences, processing pupils who are electively home educated, migrating pupils and children missing education. You will manage database and E-file systems and deal with general telephone enquiries.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You have experience of working in an administrative role, and an excellent standard of literacy with the ability to compose correspondence to a high and professional standard. You can produce, process and analyse a wide range of data, and have in-depth experience of using Excel, Word, Outlook and Access. You have Database experience and excellent IT skills. You have good communication skills, an excellent eye for detail, and can work under pressure and under direction or own initiative. You have experience in notetaking and organising meetings, and dealing with confidentiality and data protection.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working options including hybrid working with a minimum of two days office based per week pro rata, giving you the flexibility to work up to three days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

The full job profile is attached here.

Contact Details for an Informal Discussion:

Donald McIntyre, Team Leader, donald.mcintyre@portsmouthcc.gov.uk, 023 92 841 449

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process:

How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body. Please explain any gaps - this is essential for all safeguarding children's roles.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We may close this advert early if we receive many good applications.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

Senior Inclusion Support Assistant
Digital and Literacy
Salary: Band 5 £21,691 - £23,214 pro rata (£24,362 - £26,073 full time equivalent)
Contract: Permanent
Hours: 37 per week/40 weeks per year (term time plus 1 week)
Start date: September 2024
Closing date: 30 August 2024
This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

Learning Support Assistant
Salary: Band 4 - £17,271 - £18,174 pro rata (£23,152 - £24,362 full time equivalent)
Contract: Permanent
Hours: 31 per week/40 weeks per year (term time plus 1 week)
Start date: September 2024
Closing date: August 30 2024
This is a very exciting opportunity to join the Inclusion Team at Trafalgar School. You would be working alongside our Head of Centres and team of dedicated Inclusion (Learning Support) Assistants.
The Inclusion Department is an extremely important part of #teamtrafalgar and works extremely hard to ensure that our students are provided with the very best support possible.
You will find all details of this vacancy, including the job description on our website. If you would like to come and have a look around the school before applying, then please get in contact and we will happily arrange a tour.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

Part Time Nights 18 or 27 hours per week

Portsmouth - Cosham - PO6

We are looking for 2 part time Female Night Support Workers in Portsmouth who share our values and are committed to support people to live the life they want. In Orkney, we support nine ladies in their own home aged in their 20's - 60's who are really active and enjoy a range of activities.

The role may involve tasks such as:

- Carrying out “keeping safe checks” at regular intervals to ensure the people we support are safe and comfortable.

- Ensure that the environment is clean and sanitary.

- You will keep written records, using IT systems as required to help you including support plans, incident log and health and safety records.

- Creating a calm therapeutic environment for the people we support.

- Supporting people to make the most of their late evenings / nights when they wish to

- Provide personal care when required.

"Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010."

Shift Patterns - 10pm - 7am

For further information, please contact Sharon Thomson on 07392871288.

Dimensions is proud to be one of very few social care organisations that are members of the Great Places To Work programme 2019 - 2024.

Your rewards

A full list of rewards can be found in the job description attached

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application, please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme 2022.

Proud member of the Disability Confident employer scheme