Total 50 Customer Service job vacancies in Pwllheli, Gwynedd, LL53 6HX

The Cancer Pathway Support Officer will be an integral part of a small Cancer Pathway team supporting the Cancer Pathway Coordinator to ensure high level MDT provision, including collation of relvant clinical information for meetings, inputting data direct from MDT meetings, distribution of MDT documentation to primary and secondary care as necessary. This role is developmental with the aim of the post holder being responsible for an allocated MDT Meeting once fully trained. The Cancer Pathway Support Officer will record summaries of discussions at MDT meetings, projected live to MDT members You will work alongside our Cancer Pathway Coordinators to ensure effective co-ordination of pathways for patients with suspected or diagnosed cancer and that information is recorded accurately for Cancer Waiting Time targets. Although you will have no direct contact with patients and their families you will work closely with the appropriate teams to ensure that their journey is seamless and will make a valuable contribution to the improvement of both quality and experience.

Alfa Leisureplex Group has an opportunity for a Hotel Head Receptionist to join the team at The Hydro Hotel, LlandudnoI.

Head Receptionist Working Hours:

As a Head Receptionist you will work circa 35-42 hours per week, including weekends with an hourly rate of £13.35 – Regardless of age

Being a Head Receptionist:

As a Head Receptionist you will oversee a busy reception being the central hub of the hotel operation where first impressions are everything. You will be responsible for setting the tone for the hotel, delivering a first-class customer experience, where the word no does not exist. You will lead a small team being responsible for checking guest in and out, general enquires, serving drink behind the bar during the day and varied administrative tasks, from allocating rooming lists to processing invoices. This is a diverse role which includes professionally handling reception enquiries and being empathetic to our guests.

We are an employee-owned company, what does that mean?


Bi-annual tax-free dividend due to our employee-owned status (over £1,200 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs


Our ideal candidate:

Essential Skills:


Experience in a similar role
Strong communication skills, able to lead and motivate a team
Excellent customer service skills with a friendly demeanour
Being extremely well organised and computer literate
To be flexible and keep calm under pressure even in challenging situations
Empathy towards individual needs and being a problem solver


Desirable Skills:


Experience in a similar role would be desirable
Knowledge of the travel, tourism and hospitality industry
Passion for the industry


The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period of growth as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 950 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

If you feel you have the necessary skills and experience to be successful in this Head Receptionist role, click ‘apply’ today. We’d love to hear from you!

Position: Care Assistant

Location: Bishops Auckland

Pay rate: £13.00 to £14.00 per hour.

Working Hours: 08.00-22.00 to 22.00-08.00 (day’s & nights)

Preferred:

A full UK driving licence with access to your own vehicle.

Who is Komplex Care?

Komplex Care is a leading national care provider of nurse-led care in client's own homes providing specialist complex care to both adults and children across the country. With the aim of supporting individuals to lead full and dignified lives, each client has their own Operations Manager and Registered Manager in their preferred place of care.

You'll be providing care and support to a client, who's individual needs include:

• Spinal cord injury
• Learning disabilities
• Mental health
• Ventilation during the night
• Moving and Handling
• Personal Care - Bladder wash, Bowel management
• Medication Administration

What’s in it for you?

We value all our staff, so we put great emphasis on rewarding our employees every step of the way. This includes:

• A career within a respected and growing healthcare group, offering the full range of at-home care services.
• Access to our industry-leading in-house Training Academy, with full training on every aspect of your clients’ health needs.
• A competitive rate of pay – well above industry average.
• Access to a virtual GP, discounts and offers, and many other wellbeing perks via the YuLife app.
• Enrolment into a pension scheme, and death in service benefit.
• The chance to progress your career, and easily transfer between any of our Komplex Group companies if you’d like to pursue a particular element of care provision.

This post is subject to satisfactory Full Enhanced DBS and reference checks.

Business Advice and Planning Through the provision of expert, high quality, timely, financial and business advice the Care Group Accountant will take lead responsibility for the Clinical Care Groups use of financial resources and the achievement of the Care Groups financial objectives and thereby assist the Care Groups in the achievement of their activity, access, quality and workforce targets as set by the Trust Board through the operational planning framework. More specifically this will include advising on: The financial and economic implications of national and local policies, targets and procedures The development and implementation of longer term operational & financial planning which is consistent with current spending review settlements for the NHS. Development of schemes to support delivery of their Improving Quality Eliminating Waste targets (IQEW) Supporting the care group in the active pursuit of opportunities to increase and protect income & market share incl the accurate assessment of income and expenditure implications of such proposed service developments / growth. Financial Control The Care Group Accountant will maintain the Trusts financial performance framework, ensuring financial control is maintained at Care Group and Departmental level through: Ensuing the care group is aware, adequately trained and adheres to the Standing Financial Instructions of the trust Monitoring actual performance against income, expenditure and cost reduction targets Forecasting of future performance and assessment of associated financial risk Concise and accurate reporting of financial performance up to Care Group Management and the Trust Board, to assist decision making at all levels Disseminating key messages to Care Group and Departmental staff, including challenging relevant individuals when required Development and implementation of action plans to address poor performance Escalation to senior management where performance does not improve or where financial risk is increasing despite these measures being put in place. Efficiency and Productivity Improvement The Care Group Accountant will actively seek opportunities to drive the improvements expected by the Trust Board in clinical efficiency and productivity, and will assist Care Groups in developing and implementing strategies to achieve these aims, for example through: The continued development and usage of Patient Level information and Costing (PLICS) through clinical engagement to provide robust financial intelligence at granular service level and at individual patient level. Identification of areas of waste and inefficiency Benchmarking against best practice Development of care group scorecards Management of the Finance Team The Care Group Accountant will supervise, manage and motivate the financial management team to ensure delivery of high quality and timely financial advice & information. More specifically this will include: Leading on staff appointment, development, training and education including annual appraisals, giving advice and guidance on career development, and contribution to the professional training of team members via the Financial Management Training Scheme. Leading, alongside the other Care Group & Corporate Accountants, a process of continuous improvement at all levels in the department, which will contribute to increased productivity within the team, and to improving the quality and usefulness of financial and business advice and information provided to the Clinical Care Groups and Corporate Divisional teams. Other Corporate Finance Responsibilities To lead the annual budget setting process for their areas of responsibility, ensuring that budgets reflect service requirements whilst at the same time staying within the Trusts projected resources. To ensure compliance with the requirements and deadlines for key financial returns such as Annual Accounts, Monitor plans and returns, Reference Costs, Tariff Road Testing, freedom of information requests, liaison with internal/external audit etc. To contribute to the development of Service Line Management, through Service Line Reporting, care group and departmental P&Ls, and patient level costing To contribute to the development of the financial skills and business awareness of clinical staff in order to maximise the potential for improvement in clinical quality, operational efficiency & financial performance resulting from decisions made at care group level. To perform any other duties as may be delegated from time to time.

Aran Hall School – Residential Night Support Worker

Full Time: 35 Hours per week

Location: Aran Hall School, North Wales. LL40 2AR

Salary: £21,002.80 – 22,404.20 (including weekend bonus) dependent on experience and qualifications

Benefits include: 20 nights holiday, good pension scheme, employee assistance programme, and fully paid training

Full time: 35 hours per week

Job Info

We are looking for people with a passion for working with young people.

Previous experience in a similar role is beneficial, but not essential as we are able to offer the training and support required. We provide a full induction.

At Aran Hall School we provide 52 week residential care with education for young people with a range of learning disabilities and autistic spectrum disorders, both with associated challenging behaviour.

The purpose of the role is to ensure that each young person is supported and cared for throughout the night in accordance with the highest professional standards, policies and procedures of the school. The successful applicant will join a small team and have the ability to work under pressure and be able to show commitment to the well-being of the young people.

A bonus payment of £1,500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (terms & conditions apply)

If you have any questions about the role or the work we do, please email Christine at christine.riley@senadgroup.com

Aran Hall School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks including online checks.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Aran Hall School, Rhydymain, Nr Dolgellau, Gwynedd, Wales LL40 2AR

Children’s Support Worker / Care Assistant

Aran Hall School

Full time

Salary: 30,357.60 – 33,262.32 (inclusive of weekend bonus)

Hours: 8am – 10pm, fortnightly rolling rota, every other weekend off

The Role

You will join a team of experienced professionals and attend regular training sessions to ensure you have up to date knowledge to enable you to provide the highest quality of care. You will support the young people within the classroom and the home environment, giving academic support as well as teaching life skills like cooking and cleaning.

The position also involves planning and carrying out a range of activities to suit the interests of the children you care for. We expect all staff to be proactive and forward planning in this area to ensure the children have access to a wide range of hobbies.

What will we offer you?

- Full training and induction programme (which you will be paid for)

- Employee Assistance Programme

- A bonus payment of £1500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (Terms and conditions apply)

- Support of an experienced, stable and friendly team

- Employee discount scheme

About us

At Aran Hall School we provide residential support & education to children and young people with a range of learning disabilities and autistic spectrum disorders.

We pride ourselves on giving the best possible care and life experience for our young people. We go on various trips out; we go to cafes; do arts and crafts, cookery, music, gardening and much more.

Essential Criteria

- No previous experience is required – you will be given full training and shadow shifts with our fantastic team. We just need you to have natural empathy, be able to think on your feet and have a good sense of humour.

- A driving licence and access to own vehicle is desirable due to our rural location

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. We conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition we will conduct online searches and reference checks at an early stage in the recruitment and selection process.

If you would like more information on the checks we complete please don’t hesitate to get in contact.

For more information contact our recruitment team on 01885 488 096 Ext 12103

Aran Hall School, Rhydymain, Dolgellau LL40 2AR

Support Worker

Aran Hall School, Rhydymain, Dolgellau, Gwynedd, LL40 2AR

Salary: £23,359 - £24,705.80 (weekend bonus included) dependent on experience and qualifications

Fulltime – 2 days on 4 days off rota + an additional 12 hrs in each 6-week period (and repeat), each shift is 14 hours (8am – 10pm)

A bonus payment of £1,500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (t’s & c’s apply)

14 days holiday, good pension scheme, employee assistance programme, and paid training.

We would like support workers to join our ever growing team here at Aran Hall School. We provide 52 week residential care with education to children and young people with a range of learning disabilities and associated challenging behaviour.

You’ll be a role model and mentor and you’ll play a key part in supporting our young people. The role can be tough and challenging but it’s always incredibly rewarding.

We are looking for people with a passion for working with young people who have excellent communication skills. Previous experience in a similar role is beneficial, but not essential as we are able to offer the training and support required.

You will join a team of experienced professionals and attend regular training sessions to ensure you have up to date knowledge to enable you to provide the highest quality of care. You will support the young people within the home environment and classroom, teaching life skills like cooking, cleaning and giving academic support.

You will also be involved in the regular planning of activities to suit the interests of the young people you care for e.g. gaming, local walks and playing football. We expect all staff to be proactive and forward planning in this area to ensure the young people have access to a wide range of hobbies.

To discuss these opportunities further please contact Christine at Aran Hall School on

01341 450641 or by email to christine.riley@senadgroup.com

The SENAD Group is dedicated to equality of opportunity in all areas of work, care and education. We are committed to safeguarding those in our care; all employees are required to obtain an Enhanced DBS Disclosure and follow safeguarding policy and practice.

About the role

Availability Window Days From time To time Sun 08:00:00 18:00:00 Mon 08:00:00 18:00:00 Tue 08:00:00 18:00:00 Wed 18:00:00 22:00:00 Thu 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

To provide a full range of confidential secretarial/administrative support to the General Managers, Service Managers, Matrons and Clinical Directors/Leads. To receive and respond to internal and external correspondence, taking appropriate and timely actions as required, in accordance with Trust and/or departmental standards and process Record information to support the demand and capacity assessment for clinical services Attending care group meetings where necessary and to minute take, type and distribute as necessary also requesting additional papers/reports as required Computer literate ability to use Microsoft Office including spreadsheets to filter and reformat data To manage electronic diaries as required including booking appropriate venues and possibly arrange travel and accommodation To operate efficient and up-to-date administrative systems and processes for all office tasks To maintain accurate and timely data entry to databases to meet service requirements Ensure the internet and intranet is accurate and regularly updated for the service area The post holder will undertake the role of Information Asset Administrator (IAA) and will be required to update asset lists on a regular basis To prioritise own workload to meet the needs of the clinical service and ensure all deadlines are meet To support new and/or less experiences staff, as directed by line manager To provide cover as required during absence of colleagues To work with Clinical Leads to produce on-call rotas to ensure sufficient consultant ward cover. Support the validation process To support interview arrangement as required The post holder may be required to undertake the role of Registration Authority Agent/Sponsor which includes supporting the NHS Care Records Service applications using smartcards and appropriate access files. To order office supplies through Cardea and maintain agreed stock levels To maintain an up to date filing and archive filing system, disposing of archived records and documentation according to Trust policy To support arrangements of on call rotas as required To be the point of contact for staff, patients and others within and outside the organisation, responding to external and internal telephone enquiries, taking appropriate and timely action required

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Menai Holiday Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Pwllheli team!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits!

• Paying a salary of £22,308 / 37.5 hours per week / Monday to Saturday (with two days off in the week)
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!
Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:
• Responding to a holidaymaker and owner issues through multiple communication channels within agreed service level targets
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Managing lost property from our departed guests
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential
• Working closely with housekeeping and maintenance teams (in brands where we have property services) to ensure that communication is efficient, and we deliver a world class experience for our holidaymakers and owners.
• Being part of an emergency on-call rota, 7 days per week to ensure we deliver a round-the-clock service for our holidaymakers.
• Being a keyholder for our Regional Brand offices, ensuring our work environments are maintained in line with health and safety regulations.
• Supporting our QA’s from time-to-time by completing thorough property checks to keep our properties in tip top shape all year around.
• Arranging guest key collection, where required
Skills and Qualifications
Whilst a driving license is essential, we are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:
• A valid Drivers License
• Previous experience in a customer service or customer relations related role
• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.

Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and on phones.

• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Proud member of the Disability Confident employer scheme

Ysgol Friars seeks to appoint a highly committed and flexible Learning Support Assistant.We are seeking to appoint a hardworking and committed individual to join our dedicated LSA team and provide effective support to a students learning across the school. Applicants must be able be self-motivated, possess excellent interpersonal/communication skills and have the ability to work flexibly within a team and motivate students. Previous relevant experience in a school support role desirable.Please refer to the candidate specification for further guidance. Further information about the school can be found on the school website.
Closing Date: 12pm on Thursday 17th October 2024. The successful applicants will be required to undertake an enhanced level disclosure check by the Disclosure and Barring Service for this post as well as be in receipt of two satisfactory references.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Ysgol Friars seeks to appoint an experienced and organised Finance Support Officer to provide finance and accounting support to the School Business Manager; 32.5 hours per week, term time only plus five days. The successful candidate will be expected to maintain the highest standards of professional expertise and confidentiality. They will work closely with colleagues in the Finance Team, managed daily by the Business Manager.The salary for this post is at GS4 pts 7-11 (pro rata). For further information about the role, please see the candidate pack.
Applications are invited by Wednesday 9th October 2024 at 12:00pm. Interviews will take place as soon as possible thereafter.

Main duties/responsibilities include: Provide project management support to the general manager, preparing project plans and reports. Monitor the consultant annual leave and study leave requests, making arrangements for adjustments in clinic and theatres sessions. Ensure theatre list and clinics are fully utilised. Validate waiting lists reports. Collate and prepare reports for the general manager, including maintenance of activity monitoring tools. Ensure the internet and intranet is accurate and regularly updated for the service area. Ensure data quality issues are managed in line with trust policy, within the service area. Patient/Client Care: Promote positive customer care for patients and staff, when dealing with enquires from a range of internal and external parties, associated with the clinical area.

Bangor University is seeking a full time Customer Service Assistant to join the team at the Canolfan Brailsford Sports Centre. Customer service staff have a key role in the day-to-day smooth running of the Sports Centre and deal with a range of face-to-face and telephone enquiries. The role is working off a Monday to Friday shift pattern.

You will be part of a busy team providing a front of house service to all visitors, University students and staff. You will have experience of providing excellent customer service as well as good IT and administration skills. You will work well in a team and have good interpersonal and communication skills as well as the ability to work on your own initiative.

Applicants should have a Minimum of 4 GCSEs at grades A* - D (incl. English and Maths) or NVQ level 1 in a relevant subject area or equivalent experience of working in a customer care area with experience of being the first point of contact.

The ability to communicate in Welsh is essential for this post.

The successful candidate will be expected to commence as soon as possible.

Applications are accepted online only through our recruitment website at jobs.bangor.ac.uk. However, in cases where the site has difficulty in accessing the site due to a disability, paper application forms are available by calling 01248 382646.

Closing date for applications: 21/09/2024.

Committed to Equal Opportunities.