Total 310 Customer Service job vacancies in Shrewsbury, Shropshire, sy4 4ee

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Between 07:00-22:00

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Monday, Wednesday, Friday & Alt Weekends 7am-3pm

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

Tate Recruitment are proud to work in partnership with Diligenta, to identify individuals who have a passion for delivering great customer service. This permanent opportunity will be supporting their ReAssure account located in central Telford. They are looking forward to welcoming their talented new colleagues on 6th January 2025 to join them on-site in the contact centre, working Monday - Friday between the hours of 8:30am - 5:30pm.

What will I be doing?

You will be joining a people and technology-driven business, working within their busy and fast paced contact centre, taking a large volume of calls from valued customers and Financial Advisors, and engaging in professional conversations regarding their life assurance, savings, investments or pension plans.

Whether assisting customers who are planning for their well-deserved retirement, helping them access their investments or benefits, updating personal information or providing them with support during difficult times such as a family bereavement, you'll play a vital role in providing a seamless experience during moments that really matter.

The ideal candidate will have a customer-focused background so don't worry if you don't have a financial services background as 4-week's worth of comprehensive training will be given, to provide you with all the tools and knowledge required to be successful within the role.

Join their team if…

• You have a passion for delivering a seamless customer experience, treating their customers with empathy, dignity and respect.
• Excellent listening and communication skills are your thing - both verbal and written. These are core to what they do, communicating complex matters in a simple and supportive way, providing their customers with an outstanding service.
• You can solve problems, be flexible in your approach and adapt to changing priorities, comfortable switching between multiple IT applications whilst demonstrating excellent attention to detail.

• You can work to targets and deliver on deadlines set to you to always ensure customer satisfaction.

Colleagues are rewarded with competitive benefits, such as…

• A good work/life balance - No weekend working.
• 31 days of annual leave (including UK Bank Holidays) and an annual volunteering day.
• Eligibility for an annual discretionary bonus scheme.
• A comprehensive set of people policies that support the moments that matter in life, such as carer's leave, foster leave, fertility leave and retirement leave.
• 'Perks at Work' (an online discounted shopping platform), cycle to work scheme and interest free season ticket loans for travel.
• A company-wide well being programme, including a mini annual health check, nutritional advice, second medical opinions, employee assistance programme and other resources to support your mental, physical, and financial well being.
• A workplace pension scheme where they match your contributions up to 6%, group life assurance and group income protection.
• Personal growth and career development opportunities to support your aspirations.

Who is Diligenta?

Diligenta are proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market and a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. They make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. They are dedicated to being there to support customers in the moments that really matter in life, providing the best service every time

This vacancy is managed by Tate, a recruitment partner for Diligenta. Information, including personal data, that you submit through this site will be reviewed and processed by Tate in the first instance. That data may then be shared with Diligenta and any of its third parties as part of the recruitment process. Both Tate and Diligenta take their responsibilities to protect personal data seriously.

Tate Recruitment is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns within your application.

Diligenta is an FCA regulated business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

For full job description and person specification please refer to the attached documents. In summary Supporting the nurses in a team to safely run the ward. Facilitate activities and support service users on section 17 leave. Facilitate 1 to 1 sessions and build a rapport with our service users. Involvement in both staff meetings and workers meetings. Supporting service users with self care and limited personal care. Support service users to build on their skills and promote quality of life. Keeping up to date on mandatory and essential training. Support service users with their physical health and giving advice on healthier living. Completing supportive and therapeutic observations.

We are looking for a Full Time Permanent Cook to join the team in our Coffee Shop in Weaver Vale Garden Centre.

Our competitive rates of pay start from £11.66 dependent on experience.

All positions include weekend working so flexibility is a must.

The Role

As a Cook, you will be responsible for producing a range of meals and snacks from our menu. You will work at part of a small team under the guidance of the Coffee Shop Manager and be passionate about freshly prepared food served with the highest levels of customer service.

What you will be doing as a Cook?


Prepare fresh ingredients
Prepare hot and cold food orders to order
Monitor stock levels and contribute towards the ordering process
Work efficiently to ensure low levels of waste
Carry out cleaning of equipment and working areas to the highest food hygiene standards
Close down kitchen each day including preparation for the following day.


What makes you our perfect Cook?


Passion for good quality fresh produce and food
Understanding of food hygiene requirements
Good food presentation skills



Excellent communication skills.
Great teamwork.
Hardworking
Shift flexibility including weekends.


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Cook, please click 'Apply’ now.

Job Title: Nurse - Wound Healing Service (Part-Time)
Location: Shropshire NHS
Employment Type: Temporary, 2 days a week (initially 2 months, potential for extension)
Working Hours: 8:00 AM - 4:00 PM
Hourly Rate: £21.50 Ltd per hour, paid via umbrella

About the Role:

Service Care Solutions is recruiting a Registered Nurse for a part-time role in a Wound Healing Service with Shropshire NHS. This position focuses on assessing and managing wound care needs for patients in an acute setting, with responsibility for gathering and interpreting vital medical information for discharge planning.

Key Responsibilities:

• Patient Assessments: Conduct thorough assessments of wound healing needs and other medical concerns for admitted patients.
• Data Collection: Accurately compile medical, nursing, and social histories for each patient, ensuring a comprehensive understanding of their background.
• Discharge Planning: Complete initial Transfer of Care (ToC) documentation and provide key details to Band 6 nurses within the assessment team for further discharge planning and pathway decisions.
• Collaborative Decision-Making: Use your RN expertise to understand and support clinical decisions on pathway management for patient discharge from the acute setting.

Requirements:

• Registered Nurse (RN) with experience in wound care or similar settings.
• Strong clinical assessment skills, able to evaluate complex health information.
• Ability to gather, interpret, and relay critical data to inform patient care pathways.
• Effective communication skills, both written and verbal, to ensure clear documentation and coordination.

This part-time role offers flexibility and a chance to make a meaningful difference in wound care management within a collaborative team setting. Apply today to bring your skills to the forefront of patient care in Shropshire!

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Tate Recruitment are proud to work in partnership with Diligenta, to identify individuals who have a passion for delivering great customer service. This permanent opportunity will be supporting their to ReAssure account located in central Telford. They are looking forward to welcoming their talented new colleagues on 6th January 2025 to join them on-site in the contact centre, working Monday - Friday between the hours of 8:30am - 5:30pm.

What will I be doing?

You will be joining a people and technology-driven business, working within their busy and fast paced contact centre, taking a large volume of calls from valued customers and Financial Advisors, and engaging in professional conversations regarding their life assurance, savings, investments or pension plans.

Whether assisting customers who are planning for their well-deserved retirement, helping them access their investments or benefits, updating personal information or providing them with support during difficult times such as a family bereavement, you'll play a vital role in providing a seamless experience during moments that really matter.

The ideal candidate will have a customer-focused background so don't worry if you don't have a financial services background as 4-week's worth of comprehensive training will be given, to provide you with all the tools and knowledge required to be successful within the role.

Join their team if…

• You have a passion for delivering a seamless customer experience, treating their customers with empathy, dignity and respect.
• Excellent listening and communication skills are your thing - both verbal and written. These are core to what they do, communicating complex matters in a simple and supportive way, providing their customers with an outstanding service.
• You can solve problems, be flexible in your approach and adapt to changing priorities, comfortable switching between multiple IT applications whilst demonstrating excellent attention to detail.

• You can work to targets and deliver on deadlines set to you to always ensure customer satisfaction.

Colleagues are rewarded with competitive benefits, such as…

• A good work/life balance - No weekend working.
• 31 days of annual leave (including UK Bank Holidays) and an annual volunteering day.
• Eligibility for an annual discretionary bonus scheme.
• A comprehensive set of people policies that support the moments that matter in life, such as carer's leave, foster leave, fertility leave and retirement leave.
• 'Perks at Work' (an online discounted shopping platform), cycle to work scheme and interest free season ticket loans for travel.
• A company-wide well being programme, including a mini annual health check, nutritional advice, second medical opinions, employee assistance programme and other resources to support your mental, physical, and financial well being.
• A workplace pension scheme where they match your contributions up to 6%, group life assurance and group income protection.
• Personal growth and career development opportunities to support your aspirations.

Who is Diligenta?

Diligenta are proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market and a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. They make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. They are dedicated to being there to support customers in the moments that really matter in life, providing the best service every time

This vacancy is managed by Tate, a recruitment partner for Diligenta. Information, including personal data, that you submit through this site will be reviewed and processed by Tate in the first instance. That data may then be shared with Diligenta and any of its third parties as part of the recruitment process. Both Tate and Diligenta take their responsibilities to protect personal data seriously.

Tate Recruitment is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns within your application.

Diligenta is an FCA regulated business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube What is it like to be a Healthcare Support Worker within Mental Health Services at MPFT - YouTube We provide inpatient facilities for older adults mental health problems and we are looking for caring, compassionate individual to work within our older adult inpatient team who are committed to providing high quality care and treatment to our patients. Working in an older adult environment can be challenging, but with the right team, positive attitude and resilience we are rising to the challenge and reaping the reward of being able to support people during their most difficult times. With you in our team, we will empower you to work innovatively, showing a commitment to providing compassionate care and a strong desire to improve thepatients experience. You will be able to apply the philosophies of engagement, recovery and positive care in your work with your patients. This role will require you to work in shift patterns covering 24/7.

JOB SUMMARY This role is an amalgam of the CCC co-ordinator and Call handling role, therefore the duties will be a composite of these two roles. The two activities will be carried out simultaneously. You will be supporting a clinically lead team whose main role is to coordinate and facilitate the care of patients being admitted to hospital from their GP surgeries and also act as a single point of contact for GPs accessing emergency secondary care. You will be dealing directly with health care professionals and patients over the phone, via email and electronic fax. You will be responsible for dealing with confidential patient information and ensuring all information entered into our systems is accurate. You will receive incoming calls promptly and efficiently from Patients, Health Care Professionals and services, processing onto Shropdocs operational and clinical application (internal computerized database) or other as appropriate, in accordance with laid down guidelines, fast tracking to the appropriate health care professional or service. To carry out general administration duties The role has no fixed pattern as you will be expected to provide absence cover, with a minimum of two weeks notice. It will involve a mix of in-hours and out of hours shifts (including some overnights) and a mix of weekdays, weekends including bank holidays. 3. KEY TASKS AND RESPONSIBILITIES 1. To receive incoming calls promptly and efficiently from Patients, Health Care professionals and services, process onto Shropdocs operational and clinical application (internal computerised database) or other as appropriate, in accordance with laid down guidelines, fast tracking to the appropriate health care professional or service. 2. To ensure all calls are input into our Clinical software in a precise and timely manner. 3. To arrange and send all the relevant paperwork to healthcare providers in a timely manner. 4. To ensure that all associated administration is completed including scanning/photocopying. 5. To book patient transport using the appropriate service, enabling patients calls with ambulance if emergency transport is required as defined by our 999 trigger list. 6. To support clinicians in liaising with the various medical, social and transport services to ensure the delivery of agreed care. 7. To conference call with healthcare providers where relevant to provide the most appropriate patient care. 8. To ensure that you remain up-to-date and familiar with all non-clinical CCC and Call handling protocols and processes on the Shropdoc Hub, reading regular updates and keeping up to date with Bluestream training modules. 9. To make outbound calls to patients to arrange outpatient appointments. 10. To update information on all of Shropdocs databases / systems ensuring clear and concise notes are made for handover purposes. 11. Arrange and administrate care plans for patients undergoing long term treatment. 12. To enter appointments in relevant clinics. 13. To receive incoming calls from lone workers, recording information and escalating risks in accordance with laid down guidelines. 14. To search for correct demographics using Summary Care record, verify patients details and update records if required. 15. To ensure that all prescriptions are faxed or emailed to the appropriate chemist, entered on to relevant spreadsheet and filed during shift. Obtaining a clinician signature before faxing. 16. To attend and participate in training and Mandatory Training sessions as directed 17. To attend and participate in Operational Team Meetings. 18. To maintain a constant and continuous interest in Health and Safety matters applicable to Shropdoc activities, and strive to ensure that all staff avoid risks, and discourage irresponsible behaviour. Ensuring that in the event of incident/accident these are reported to the appropriate bodies/personnel and in the appropriate accident books. 19. To actively participate in the training and mentoring of current team and any new members of staff. 20. To be fully aware and able to implement all or any contingency plans as required. 21. To liaise with patients and the wider Primary Health Care Team as required to ensure the efficient management of patient care. 22. To undertake any duties of a similar nature consistent with the responsibilities of the post in order to provide a quality service. 23. To ensure that general housekeeping duties are carried out on each shift. 24. In line with other posts may be subject to change according to service needs, in consultation with the post holder.

1. Job Purpose To support the clinician in ensuring that the patient pathway is completed within laid down timescale in accordance with policy, procedure and working instruction. The post holder will be responsible for supporting the continuing provision of first-class care for all our patients through ensuring reception, administrative and driving duties are undertaken efficiently and effectively. 2. Job Summary To act as receptionist at the base, managing patient appointments, supporting clinicians with administrative tasks, and supporting and managing patients through their experience with Shropdoc To liaise with despatch and your clinician to ensure that base appointments and home visits are completed in a timely fashion To drive the Shropdoc vehicle to home visits in a safe and competent manner To ensure that all kit is checked and available for both home and base appointments To ensure that vehicles are checked prior to any visits so that they are safe and roadworthy 3. Duties and Responsibilities - BASE 3.01To ensure that the base is set up and ready for patients at the beginning of the shift. All computers to be logged in and all essential kits ready and available. 3.02To ensure that the base email account is checked and anything relevant is actioned, all phone lines are connected, and printers are operational. 3.03All clinical kits are checked in conjunction with the Kit Checking and Sealing Process 3.04To appropriately record all drug and sundry usage across the shift using the relevant stock control method and in conjunction with the Medicines Management Policy 3.05To support your clinician with administrative tasks, such as scanning paperwork, emailing information or making phone calls 3.06To be responsible for greeting patients at bases and promptly recording their arrival on clinical software and ensure that should a patient not attend that it is promptly reported to despatch 3.07To ensure that all infection control procedures are stringently followed in line with relevant policy and maintain a continuously clean and tidy environment 3.08To carry out basic first response and fault-finding following failure of systems/technical equipment 3.09To provide clear and specific details to despatch when reporting issues that require further investigation 3.10To log any incidents that occur on shift via Radar (for example, health and safety incidents, safe-guarding concerns etc.) 3.11To advise clinicians of any drug or sundry shortages 3.12To witness the removal and re-stock of controlled drugs and sign your agreement 3.13To check the presence and function of all diagnostic equipment, replacing batteries or reporting any faulty items 3.14To keep despatch appraised of clinical workload and any delay in seeing patients 3.15To always maintain security of the base, including ensuring that the drugs cupboard remains locked, and that no patient identifiable data is accessible 3.16To follow the process for patients without appointments should people unexpectedly turn up at base looking for clinical support 3.17To ensure prescriptions are in printers when the doctor is seeing patients but stored in drugs cupboard when on home visit or base is closed 4. Duties and Responsibilities HOME VISIT 4.01To ensure that the clinician is always transported to home visits safely and with all clinical kit available 4.02To maintain contact with despatch throughout home visits, informing them of any delays/detours and always ensuring they are contacted before returning to base 4.03Comprehensively complete vehicle checks as per the Driver and Vehicle Policy and the Vehicle and Kit Log before driving anywhere on shift 4.04Ensure that full clinical kits are available on all home visits and that it is regularly checked and re-stocked in accordance with procedure 4.05To always use the TomTom satnav in the vehicle, even on short, local journeys 4.06Support clinician in locating the front door of properties and assist with carrying of kit 4.07Report all arrival and departure times using the working times function of the TomTom 4.08Provide an escort into the patients home at the request of the clinician if you feel safe and comfortable doing so. Never witness a consultation, remain in the hall/by front door and be available as required 4.09Record all drugs/sundries dispensed out of the vehicles using relevant stock control recording method and restock as required 4.10Record details of home visits on Vehicle and Kit log 4.11Always maintain security of vehicle 4.12To always abide by the rules of the Highway Code and the Driver and Vehicle Policy 4.13To ensure Toughbooks are charged and switched on and that you are aware of how to resolve basic faults 5. Duties and Responsibilities ALL TIMES 5.01Ensure that the lone worker devices are switched on and accessible both whilst on base and in the car. 5.02Ensure that you know what to do in the event of systems going down and how to revert to fail over/contingency measures 5.03Be responsive in case of a clinical emergency and support your clinician appropriately 5.04Ensure all E-learning training is up to date and complete and attend any statutory and mandatory training as requested 5.05To maintain a constant interest in matters relating to Health and Safety and to escalate any concerns 5.06To actively participate in the training and mentoring of any new members of staff 5.07To attend base meetings or other scheduled operational training when requested 5.08To undertake any other duties of a similar nature consistent with the responsibilities of the post 5.09To have a good understanding of Shropdoc policy and procedures, in particular those pertaining to your role 5.10To maintain regular and consistent attendance at work, be punctual and ensure that you wear Shropdoc uniform while on shift 5.11Ensure good communication skills are used with patients, members of the public and health care professionals and that complaints, compliments or concerns are responded to appropriately

An exciting job opportunity has arisen for a motivated Senior Support Worker to work in an exceptional care home based in the Diss, Ipswich area. You will be working for one of UK’s leading health care providers

This special care home provides care and support to residential, respite and residential dementia individuals

**To be considered for this position you must have an NVQ Level 3 in Health and Social Care or equivalent**

As a Senior Support Worker your key duties include:
• Recognise and facilitate the daily needs of residents
• Conduct formal supervisions and appraisals
• Contributing to care planning and coaching support workers
• Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
• Participate in updating and writing care plans and resident documentation
• Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
• Be responsible for administrating medication to the residents in accordance with policies and procedures

The following skills and experience would be preferred and beneficial for the role:
• Proven experience of working in a care setting
• A good team player
• Good verbal and written communication skills
• Have a genuine desire to care for others

The successful Senior Support Worker will receive an excellent salary of £14.00 per hour and the annual salary is £26,208 per annum. This exciting position is a permanent full time role for 36 hours a week on nights. In return for your hard work and commitment you will receive the following generous benefits:
• Mileage paid at 25p per mile (T&C's apply)
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and company’s Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 4115
To apply for this fantastic job role, please call on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

We are looking for an Early Years Teacher to teach some of our wonderful pre-school children. We are looking for a practitioner who can engage children in activities that cover all aspects of EYFS whilst teaching them to be kind, inquisitive, investigators and thinkers. Our curriculum covers weekly aspects of Sensational Stories, the Natural World and Everyday Life whilst also encompassing Calm Space activities. We are looking for a teacher who can develop children's ideas and extend the curriculum to provide an exciting range of learning opportunities. Accurate assessments and monitoring of children's progress using iConnect software is part of this role.

We are looking for an Early Years Teacher who can communicate effectively at all levels and who has the ability to develop strong partnerships with families. SEND training and experience would be an advantage but is not a requirement.

Candidates must hold a valid EYT qualification and have a minimum of 2 years working with pre-school age children in a nursery environment. A current paediatric first aid qualification and safeguarding training are required.

Experience of using iConnect is advantageous but training can be given.

All posts are subject to an enhanced DBS, employment and reference checks.

To find out more about us please go to shifnalchildcare.com

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

OVERVIEW

We are seeking a compassionate and dedicated Care Assistant to join our team. The ideal candidate will provide essential support to individuals in their own home, ensuring their comfort, safety, and well-being. This role requires effective communication skills and the ability to follow care plans while maintaining a respectful and empathetic approach towards clients.

RESPONSIBILITIES

Assist clients with daily living activities, including personal hygiene, dressing, and meal preparation.
Support clients in maintaining their independence and dignity while providing companionship.
Follow individual care plans to deliver personalised care tailored to each client's needs.
Communicate effectively with clients, families, and healthcare professionals to ensure continuity of care.
Document daily activities and any changes in the client’s condition accurately.

*** MUST DRIVE OR HOLD A VALID FULL UK DRIVER'S LICENSE ***