Total 174 Customer Service job vacancies in Shropshire, TF10 9AT

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

Pre-School Supervisor required to teach our wonderful pre-school children, acting as a key person for our 2025 school leavers and overseeing staff working with younger preschool. We are looking for an experienced pre-school practitioner who has a detailed understanding of the EYFS and a wealth of experience of teaching this wonderful age group. We have a 2025 cohort of summer born children who will require a key person who understands how to support 3 year olds on their journey to school readiness. We are looking for a practitioner who can engage children in activities that cover all aspects of EYFS whilst teaching them to be kind, inquisitive, investigators and thinkers. Our curriculum covers weekly aspects of Sensational Stories, the Natural World and Everyday Life whilst also encompassing Calm Space activities. To find out more about us please go to shifnalchildcare.com

Candidates must hold a valid level 3 childcare qualification and have a minimum of 2 years working with pre-school age children in a nursery environment. A current paediatric first aid qualification and safeguarding training are required.

All posts are subject to an enhanced DBS, employment and reference checks.

What skills and experience we're looking for

The College is looking to appoint a Learning Support assistant to join our extremely successful Special Educational Needs team. The ideal candidate will be able to work under the guidance of the SENCO and teaching staff to supervise and support individual or groups of students, in or out of the classroom. The role will require you to work closely with students particular educational needs including SEMH and assist with the development and implementation of individual intervention and support plans.

What the school offers its staff

In 2024 our overall Attainment 8 score was 4.6 and 69% of students achieved five or more GCSE's at Grade 4 or above

The Community College Bishop’s Castle is a popular rural secondary school, which provides our community with good to outstanding development, learning and progress in a positive, pleasant learning environment. We were described by OFSTED as having a “committed staff team” that is “determined to create a positive learning culture”. All judgements were good.

Our well-behaved students respond positively to our hard-working and highly committed staff. They achieve well and leave the school with results that are above the national average. You will be joining the school at an exciting stage of its development.

Further details and application forms are available from the school by email from newbold.r@communitycollegebc.org.uk by telephoning Mrs R Newbold, Headteacher’s PA on 01588 638257.

A job description and person specification are also available on the college website. www.ccbcshropshire.com

Closing date: Wednesday 9th October 2024 12 noon.

Interviews: w/b 14th October 2024

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Support Worker

£13.43-£15.15 per hour

Hours 7am-7pm & 7pm-7am

Shrewsbury

As requested by our client, we require females only for this role.

Driving licence is essential

What is our client looking for

Our client is a female who requires 24 hour care due to suffering a stroke. This is a double up care package so staff will not be lone working.

Duties to include personal care, reablement, going to appointments, days and nights out including many social activities, particularly the outdoors. Client owns 3 dogs of her own, enjoys the countryside and walks.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for

• Excellent communication skills
• A full UK driver's licence & your own vehicle is a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Tate Recruitment continue to work in partnership with Diligenta to identify individuals who have a passion for delivering great customer service, to join their ReAssure account based in Telford.

What does the role entail?

You will be joining a people and technology-driven business, taking inbound calls from valued customers and engaging in professional conversations regarding their life assurance, savings, investments or pension plans.

Whether assisting customers who are planning for their well-deserved retirement, helping them access their investments or benefits, updating personal information or providing them with support during difficult times such as a family bereavement, you'll play a vital role in providing a seamless experience during moments that really matter.

Many colleagues have customer-focused backgrounds in sectors such as retail, hospitality, contact centres or travel, so don't worry if you don't have a financial services background as comprehensive training will be given.

Join their team if…

• You have a passion for delivering a seamless customer experience, treating their customers with empathy, dignity and respect.
• Excellent listening and communication skills are your thing - both verbal and written. These are core to what they do, communicating complex matters in a simple and supportive way, providing our customers an outstanding service.
• You can solve problems, be flexible in your approach and adapt to changing priorities, comfortable switching between multiple IT applications whilst demonstrating excellent attention to detail.
• You have good PC skills, knowledge of Microsoft Office (e.g. Word & Excel) and a passion for learning. Sharing knowledge and experiences to enhance skills and develop best practices is in our DNA.

Colleagues are rewarded with competitive benefits, such as…

• No weekend working.
• 31 days of annual leave (including UK Bank Holidays) and an annual volunteering day.
• Eligibility for an annual discretionary bonus scheme.
• A comprehensive set of people policies that support the moments that matter in life, such as carer's leave, foster leave, fertility leave and retirement leave.
• 'Perks at Work' (an online discounted shopping platform), car lease scheme, cycle to work scheme and interest free season ticket loans for travel.
• A company-wide wellbeing programme, including a mini annual health check, nutritional advice, second medical opinions, employee assistance programme and other resources to support your mental, physical, and financial wellbeing.
• A workplace pension scheme where they match your contributions up to 6%, group life assurance and group income protection.
• Personal growth and career development opportunities to support your aspirations.

Who is Diligenta?

Diligenta are proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market and a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. They make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. They are dedicated to being there to support customers in the moments that really matter in life, providing the best service every time

This vacancy is managed by Tate, a recruitment partner for Diligenta. Information, including personal data, that you submit through this site will be reviewed and processed by Tate in the first instance. That data may then be shared with Diligenta and any of its third parties as part of the recruitment process. Both Tate and Diligenta take their responsibilities to protect personal data seriously.

Tate Recruitment is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality and we invite you to share your preferred pronouns within your application.

Diligenta is an FCA regulated business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Monday, Wednesday, Friday & AltWeekends 7am-3pm

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Job title – Residential Children’s Worker

Location – Shropshire

Pay - £12.55-£13.55 per hour, £60 per sleep in

Hours – Full time, part time and weekend only



Are you looking for flexible hours within children’s services?

Are you looking for additional hours to fit in around your current job role?

Did you know, one full day and one sleep in at Lavoro Care will earn yourself minimum £250, look no further and apply without delay!



Requirements of a Residential Support Worker

- A minimum of 12 months UK experience working with children and young people

- Full driving licence with access to your own vehicle IS essential

- You must have the legal right to work in the UK

- Full employment history with any gaps explained

Responsibilities of a Residential Support Worker:

- Provide support for the children and young people in the home and to promote their independence and wellbeing

- To be able to deal with challenging behaviours when needed

- Protect children and young people from risks to their health and welfare

- Maintain a safe environment for young people

- Engage, communicate and listen to the children and their needs

- Work pro-actively

- Provide essential care and nurturing to the children

- Maintain professional boundaries

- Remain person centred at all times



If you are interested in the position, please apply without delay OR call one of our friendly consultants for a chat about your career on 0151 922 9925

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Between 07:00-22:00

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Your new company
The company you'll be working for has a real passion to support service users, access new experiences, learn skills, become more confident and independent. They are a close net group of people who aim to give the service users personalised, safe and outcome-based support.
Your new role
Your main role as a support worker will be ensuring the safety and comfort of service users. You will be working in a children's, young adult and adult's home. The service users have a disability, and you'll be working closely with them and their families to provide support. Therefore, as well as carrying out tasks to ensure the smooth running of the home, you should also encourage service users to have confidence and high self-esteem, but most importantly, for them to have fun. The current home is based in Telford. The home has 2 types of shifts which vary between 8:15 - 15:45 and 10:15 - 16:45. They do many different activities, such as bowling, food shopping, money management, swimming etc.
The shift times vary between 8:15 - 15:45 and 10:15 - 16:45.You will be working 3-4 days a week from Monday-Friday.
What you'll need to succeed
- At least 6 months experience in the last 2 years in similar settings- Training courses - willingness to undertake training if not- Experience and willingness to get involved and be a proactive member of the team, taking part in activities- Be passionate about supporting young adults and giving them the best chances- Excellent communication both with service users and staff
What you'll get in return
- Competitive hourly pay- A dedicated consultant who will understand your needs and secure roles for you based on themRefer a friend scheme- Free training on our online portal- Opportunities to undertake permanent opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career..

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: School Cook

Location: Overton School, Shropshire

Salary: £20,516.00 per annum (not pro rata)

Hours: 40 hours per week, Monday to Friday 8.30am-4.30 pm

Contract: Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for an experienced School Cook to join our close-knit team at Overton School, part of Options Autism.

About the role

As the School Cook, you will help provide high quality food and hospitality for our young people. Working to the highest on standards, ensuring dietary requirements of all the young people are met. You will

Work alongside and /or on own to help prepare food and meals.
General kitchen housekeeping, ensuring the kitchen meets high standard of hygiene and cleanliness in line with the Health and Safety and Company guidelines to ensure safe working practice within the Residential school.
Serving food/drinks/snacks to the young people at mealtimes.
Cleaning after service (Dishwasher duties, clearing down tables, preparation benches).
To be successful with this role you should maintain the attitude, behaviour, skills and values below:

Have a positive attitude
Be passionate about ensuring young people have a healthy balanced diet
Good communication skills
Dedicated to delivering a high standard
Be self-motivated
Be able to work on own initiative alone as well as within a team
Flexible and reliable
Essential:

Previous experience in a similar role and/or setting
Health and hygiene Level 3
Catering qualification (highly desirable)
About us

Overton School provides specialist care and education for young people aged. We are located in the beautiful Shropshire countryside on the periphery of the market town of Ludlow. The school is situated in a large characterful Victorian building sensitively adapted to meet the varying needs of our young people. Our school offers a modern education block with dedicated academic and vocational learning spaces which compliments the school’s capacity for providing high quality care and learning where students are supported to enjoy and achieve.

Our school provides specialist education for students, aged 11 – 19 having a range of complex needs including ASC, SLD, MLD in addition to impaired social or cognitive functioning due to early life trauma and attachment difficulties.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

*Please note we are an independent school and therefore our school terms will differ from others in the local area.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Your new company
Hays are working closely alongside a well-established Legal firm who are looking to appoint a Legal Support Assistant on a permanent basis. This is a 12 month contract which does have the possibility to extend.
Your new role
As a Legal Support Assistant your role will involve be to provide a high level of legally related administrative support to the department assisting fee Earners within the department performing tasks as directed which may be of a complex nature. As a Legal Support Assistant your role will involve:

• High attention to detail is required in dealing with clients and on all files.
• Deliver an agreed level of fee earning and performance targets of up to 1 hour per day.
• Track, monitor and time record all time spent on client matters and specifically activities that attract a client fee.
• Ensure that time is recorded and billed appropriately where applicable.
• Liaise with the Legal Support Service team on matters as required relating to file opening, dictation etc.
• Gather the initial client details electronically.
• Liaise as required order to obtain any additional information required in order for the file to be opened.
• First port of call for all department-related enquiries.
• Set up initial appointments on new matters for fee earners.
• Anticipate as well as respond to clients' requirements, dealing with queries within agreed remit.
• Maintain diaries and organise internal and client meetings.
• Prepare post and correspondence as required.
• Filing preparation, maintenance and updating of client files.
• Taking detailed instructions from clients and contacts including new matters (but not providing advice) and generally assisting fee earners to progress matters, including arranging and sitting in on client meetings to take notes.
• Liaising with clients and contacts as required and enhancing fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
• Monitoring movement of documents and files including backlog.
• Responsible for all aspects of the administration, including recording all own time spent on client matters and ensuring that time is billed promptly.
• Payment of invoices and other payments, e.g. to clients or contacts as and when required. E.g. giving quotes and ensuring clients are aware of other services offered by the department and firm.
• Answering telephone calls and dealing with queries within remit.
• Taking details and/or messages where required.
• File administration including forms, prepare bundles and indexing bundles of documents under instruction.
  
  What you'll need to succeed

In order to be considered for this role you will need experience in the following:

• GCSE's Grade 4 or above (or equivalent) including English and Maths.
• 3 A levels or equivalent
• Positive attitude towards learning and development.
• Positive attitude towards learning and development.
• Degree in Law or Business or similar
• CILEX Legal executive course or similar
  
  
  What you need to do now
  
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us...

Temps4care is a well-established temporary Support Worker agency, based in the West Midlands. We provide staff to companies and organisations in all areas of The West Midlands and surrounding areas. We currently employ over 200 staff and pride ourselves in being a company that people want to work for.

We strongly believe that without our incredible team of Support Workers and Carers we would not be who we are today. We are always looking for hard working, passionate people who want to make a difference and understand the importance of providing gold standard support and care - so if this is you apply today to become part of an incredible team.

About the role

We are recruiting in the Telford area to provide support workers and carers to a client that we already have an established relationship with. We provide them with approximately 300-400 hours per week in the wider Birmingham area.

They have a need for support workers and carers across their services in TF4 2DQ , TF4 3AZ, TF1 2DX, TS4 2NZ, TF7 5LB, and many more.

Shifts vary from morning, afternoon, long days, waking nights and sleep ins.

Requirements are for experience with personal care, learning disabilities, epilepsy awareness, medication administration, PBM techniques, dysphagia, moving & handling (varies across services).

You will support our clients in their homes, residential settings and in their local communities and we have a range of working patterns to suit you.

Successful applicants will deliver personalised support, encourage fun and creativity and engage directly with a wide range of individuals. As an agency, we support a variety of clients including learning disabilities, challenging behaviour, mental health issues, acquired brain injuries, sensory impairments, addiction and displaced young people to name a few.

About you

We are looking for people who have a background in the care and support sector, with at least 12 months experience. You must be adaptable, self motivated and have a "can do" attitude. Previous training would be ideal, however, if you don't have this it will be provided.

The benefits of working with Temps4care

• Competitive rates of pay between £12.50 and £14.00 (dependant on clients and location)
• Flexible hours to suit a range of lifestyles
• Free training
• Accrue holiday as you work
• Recognition schemes such an as employee of the week prize!
• Staff incentive schemes such as Refer a Friend

Join the team today and be part of something amazing!

Temps4Care is a temporary staffing agency that specialises in supplying Care Assistants and Support Workers to care companies across the West Midlands.

About us...

Temps4care is a well-established temporary Support Worker agency, based in the West Midlands. We provide staff to companies and organisations in all areas of The West Midlands and surrounding areas. We currently employ over 200 staff and pride ourselves in being a company that people want to work for.

We strongly believe that without our incredible team of Support Workers and Carers we would not be who we are today. We are always looking for hard working, passionate people who want to make a difference and understand the importance of providing gold standard support and care - so if this is you apply today to become part of an incredible team.

About the role

We are recruiting in the Telford area to provide support workers and carers to a client that we already have an established relationship with. We provide them with approximately 300-400 hours per week in the wider Birmingham area.

They have a need for support workers and carers across their services in TF4 2DQ , TF4 3AZ, TF1 2DX, TS4 2NZ, TF7 5LB, and many more.

Shifts vary from morning, afternoon, long days, waking nights and sleep ins.

Requirements are for experience with personal care, learning disabilities, epilepsy awareness, medication administration, PBM techniques, dysphagia, moving & handling (varies across services).

You will support our clients in their homes, residential settings and in their local communities and we have a range of working patterns to suit you.

Successful applicants will deliver personalised support, encourage fun and creativity and engage directly with a wide range of individuals. As an agency, we support a variety of clients including learning disabilities, challenging behaviour, mental health issues, acquired brain injuries, sensory impairments, addiction and displaced young people to name a few.

About you

We are looking for people who have a background in the care and support sector, with at least 12 months experience. You must be adaptable, self motivated and have a "can do" attitude. Previous training would be ideal, however, if you don't have this it will be provided.

The benefits of working with Temps4care

• Competitive rates of pay between £12.50 and £14.00 (dependant on clients and location)
• Flexible hours to suit a range of lifestyles
• Free training
• Accrue holiday as you work
• Recognition schemes such an as employee of the week prize!
• Staff incentive schemes such as Refer a Friend

Join the team today and be part of something amazing!

Temps4Care is a temporary staffing agency that specialises in supplying Care Assistants and Support Workers to care companies across the West Midlands.

About The Role
At the Darwin Shopping Centre we strive to deliver the ultimate destination and experience by creating a real point of difference through value, brand assortment, a beautiful location and world class service. We work tirelessly to create extraordinary experiences through our Flair for Hosting, Motivation and Keen Eye for Detail.

The role of the Customer Services Host is to work within our team and positively contribute to our customers enjoyment, welfare and experiences while they are visiting our centre. We have both a duty and responsibility to ensure we are always striving to exceed expectations, being vigilant and have a never walk by approach across all areas.

We work together as One Team and a within this job opportunity comes growth opportunity and training. The ideal candidate will have a desire to grow into the security team on site. Full internal and external training will be provided for the right candidate. Completing all security training will lead to an increase to £11.79 per hour.



A Flair for Hosting:

• Be an leader in Customer Service, leading the centre team by example and be empowered and accountable in supporting others to deliver
• Greet customers, colleagues and residents of Shrewsbury Shopping Centres to our centre with natural warmth and friendliness, making everyone feel welcome and at ease
• Maintain a positive, empathetic and professional attitude
• Host customers and colleagues indoors and outdoors during all seasons of the year
• Communicate with customers through various channels including face to face, telephone, email and social media
• Acknowledge and resolve customer feedback and complaints
• Communicate and coordinate with colleagues effectively
• Going above and beyond in planning travel, researching events and acting as the Information Centre for the Darwin Shopping Centre and the surrounding area
• Provide support and reassurance to customers with additional needs
  
  Motivation:
  
• Continue to grow a culture of a customer focused experience as the front driver for everything we do
• Be open to new ways of thinking and doing
• Drive innovation and implement improvement; communicating with honesty any feedback from customers, colleagues and yourself
• Be proactive in researching new trends and competitors in service excellence, and sharing findings with the team
• Grow our competitive edge to be the best, ensuring the continuation of our success and building Darwin Shopping Centre as a leader in customers experience
• Embrace our values and be willing to share new ideas and opinions in a positive manner and challenge others' views constructively
• Maximise opportunities for self-development, actively seek opportunities to acquire new and relevant skills and knowledge
• Take the initiative to produce work to a consistently high standard in a thorough and timely manner, with minimal supervision
• Take ownership for the success of the centre

Keen Eye for Detail:

• Strive to exceed expectations, deliver world class customers service and be accountable for the customers experience at the Darwin Shopping Centre
• Build strong working relationships with the Incentive FM and client on site and place high value on rewarding and recognising excellence in behaviours
• Respond promptly to customers enquiries
• Be accountable and follow up on any communication made to colleagues or management
• Drive excellence in centre standards by effectively managing our spaces and relationships with other teams to deliver consistently and without compromise
• Lead centre colleagues on evolutions in standards as they occur and hold them accountable in delivery as you would yourself
• Ensure uniform is clean pressed and personal appearance is to a high standard
• Be empowered to challenge any slip in standards or processes not aligned with Customers.

Other Duties and Responsibilities:

• Be confident to work alone
• Follow the Lost & Found property, Child Safety procedures and be vigilant in all handover communications
• Perform additional reasonable requests from line manager with a positive attitude
• Assist with Centre events and celebrations including those that may be happening outside normal working hours
• Attend training and awareness workshops, team meetings and centre team days as and when required

Qualifications & Experience

• Educated to GSCE level or equivalent
• Clear understanding of Customer service excellence
• Experience in a customer-facing role
• Experience in a customer excellence role
• Experience in Microsoft Office functions
• Confident communicator
• Enthusiastic
• Genuine desire to assist customers
• Excellent telephone manner and written English
• Effective time management skills
• Excellent organisational skills
• Knowledge of IT
• Flexible and willing to adjust to needs of the business

About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.

Job Description

Staff Nurse - RGN/RMN

Night Shifts

Hourly Rate: £23

Full-Time Hours

Please note that our client does not offer Tier 2 sponsorship

We are seeking a compassionate and dedicated Registered Nurse (RGN/RMN) to join our client's team on night shifts. As a Staff Nurse, you will play a crucial role in providing high-quality care to our residents and patients in a respectful and inclusive environment. The Nursing Home offers general nursing care, specialist dementia care and care for adults living with complex physical and mental health conditions.

Qualifications:

• Valid UK NMC registration, with a nursing qualification - RGN/RMN
• Experience in a similar environment (desirable)
• Strong communication and interpersonal skills
• Ability to work effectively as part of a dynamic team
• Commitment to providing person-centered care
• Understanding and commitment to equality, diversity, and inclusion in healthcare

As a Staff Nurse, you will work closely with residents and patients to provide compassionate and holistic care. Your day-to-day responsibilities will include:

• Administering medication and treatments as prescribed

• Monitoring and recording patient progress
• Collaborating with healthcare professionals to provide comprehensive care
• Supporting and communicating effectively with patients, their families, and multidisciplinary teams
• Adhering to clinical and company policies and procedures
• Contributing to the development of care plans and risk assessments
• Maintaining accurate and up-to-date documentation

Reference: WILL79454/JG

INDNUR

Receptionist / Administrator
Telford
Temporary – possibly until the end of 2024
£12.62 per hour
Monday-Thursday 8:45am-5:00pm / Friday 8:45am-4:00pm

This is a fantastic opportunity to join a high performing and rewarding organisation based in Telford. This is a new role and will be on an ongoing temporary basis initially.

Responsibilities and duties will include, but not limited to:
• Welcoming visitors to the site
• Verify the identity of all visitors, providing appropriate visitors passes and maintaining an accurate record of those visitors in the building
• Handling queries via phone, email and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff members in time
• Managing meeting room availability
• Receiving, sorting, distributing and dispatching mail
• Providing administrative support to colleagues
• Maintaining office supplies as necessary

Skills and Experience:
• Must have previous experience of working in a reception-based role
• Excellent customer service and communication skills
• Good administration experience
• Strong time management and ability to prioritise tasks
• A positive and enthusiastic attitude

The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: SW26273