Total 471 Customer Service job vacancies in Sleaford, Lincolnshire, NG34 7JX

Complex Needs Support Worker

Salary: £11.50 rising to £11.80, enhanced pay for shifts undertaken in the complex service.

Location: Birchwood House & Lodge, Lincoln

Full-Time positions available

Full-Time: 37.5 hours per week

Shift Times: 7 AM - 3 PM and 2 PM - 10 PM

Long Day- 7 AM- 10 PM (optional)

*Sponsorship is not available*

Do you have a big smile? That can make a person's face light up.

Do you have patience and a sense of humour? Working as a care assistant or a Support worker isn’t always the easiest job, but we promise that it will be one of the most rewarding.

Are you a great communicator? Building relationships, where each person’s views are valued and taken into account.

Are you kind, compassionate, or empathetic? Although prior experience as a Support Worker is ideal. Full training and enhanced specialist training is available.

Benefits and perks as a Support Worker:

A Salary increase to £11.65 once you have completed our paid-for-care certificate (An industry-recognised qualification)
A Salary increase to £11.80 on completion of a Level 2-3 NVQ qualification (An industry-recognised qualification)
Enhanced pay for shifts undertaken in Birchwood House.
Compensation of up to £200 for completing your e-learning before you start
Hastee Pay – withdraw up to 40% of your earned salary before payday as and when you want
28 holidays (including bank holidays)
An additional day off for your birthday plus up to 5 additional days off for your length of service
Quarterly Awards to reward & recognise our amazing staff’s commitment and contribution and service performance-related bonuses
Automatic entry into our Employee Assistance Programme offering: Personal and everyday advice on child support, financial advice, mental health and health & wellbeing
You’ll also receive our pension & life assurance cover up to £10,000 (T&Cs apply)
Cycle2Work scheme
Free Blue Light Card
A Complex Care Support Worker is a professional who helps individuals with complex needs to live independently and access the local community. They are trained, skilled, experienced and highly qualified professionals who work as part of a team to carry out a range of tasks and duties to support individuals with the physical and mental aspects of their health condition. Complex Care Support Workers enable those who are vulnerable to live an independent life whilst providing individualised, compassionate care.

Duties of a Support Worker:

Companionship

Personal Care & Support

The teaching of independent living skills

Management of medication

Community-based activities such as swimming, social activities, or other leisure activities

Support to develop new hobbies and interests

Help with household tasks, budgeting, shopping etc

Where you will be working

Birchwood House is a purpose-built, high-intensity specialist home, designed to better support the needs of individuals with profound and severe disabilities, as well as those with complex behaviours that may challenge. Our service is particularly suited for individuals who have been in long-term hospital placements, often residing out of county, as well as those who have faced difficulties in securing suitable long-term placements or have experienced placement breakdowns with other providers unable to meet their complex needs.

Birchwood Lodge is a specialist supported living service, designed to meet the unique needs of individuals with learning disabilities, autism, physical disabilities, and complex behaviours that may challenge. Our service is focused on enabling residents to live independent and meaningful lives as active members of the community.

This job requires an Enhanced DBS to be carried out.

At Glenholme, our core values allow our staff and service users to thrive. We believe in treating individuals, their families and our staff with respect and dignity while placing a high value on equality, equity and diversity.

Proud member of the Disability Confident employer scheme

Administration Officer - Ministry of Justice

Location: Grimsby, DN31

Pay: £11.59 per hour increases to £11.88 after 12 weeks in assignment

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system. To do so your duties will include but not be limited to:

• Preparing papers and files for court, tribunals, hearings and meetings.
• Producing court/tribunal documents.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Booking, preparing and organising meeting rooms.
• Preparing meeting agenda, joining instructions and handouts.
• Resulting courts accurately, interpreting accurately the information required on a court file

You will also support in clerking the courtroom, which will involve:

• Assisting the judge and managing the courtroom, ensuring it runs smoothly and that everyone is in the right place at the right time.
• Implementing any updates and informing the judge.
• Speaking aloud in the courtroom and acting as liaison between jury and judge.
• Sitting beside the judge and using computers to change slides or show evidence as needed.
• Preparing all the case papers for the judge to make sure they are fully prepared for court.

Once trained it will be expected that you work across both of the Grimsby sites, these are only about a 5-minute walk apart.

We anticipate a large volume of applicants so if you have not been contacted directly within 7-14 days please presume you have been unsuccessful.

What's in this for you?

Applying for the Administration Officer role with the Ministry of Justice offers a compelling opportunity to be at the heart of the justice system's daily operations. As an integral part of the ministry, you will be instrumental in ensuring administrative efficiency, maintaining meticulous records, and supporting the coordination of essential functions.

This position provides a unique chance to contribute to the delivery of justice, fostering a sense of responsibility and civic duty. Working in a dynamic environment, you will gain valuable experience in administrative processes specific to the legal sector.

If you are detail-oriented, possess strong organisational skills, and are eager to play a vital role in upholding the principles of justice, applying for this position is a meaningful step towards contributing to the core functions of the Ministry of Justice.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Requirements To apply to become a volunteer you must: Be 18 years old or over. Hold a valid, full UK driving licence with no more than three penalty points (please note we cannot accept volunteers with drink driving endorsements until a period of 11 years has expired from the date of the offence). Have access to a car with four or more doors. Have access to the internet and email. Be willing to take part in all stages of the recruitment process. Be a good communicator. Before taking the time to apply, please familiarise yourself with the recruitment process and ensure that you are willing to take part in all stages of the process. We currently have approximately 200 volunteers giving up their time to provide this vital service between the hours of 06:00am and 08:00pm Mondays to Saturdays. There is no expectation on your time as a volunteer, however there is an understanding that you will aim to offer 2-3 days per calendar month to ensure the knowledge and training we provide is kept relevant and up to date. For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.

Support Worker
Lincoln
Young People Service (16-21)
3 Month Contract
35 hours
£17.14 LTD / £14.61 PAYE (inc. holiday)

Support young people aged 16-21 in Lincolnshire on their journey to independence, with a focus on housing-related support and personal development.

THE ROLE
As a Support Worker, you'll play a key role in supporting young people to develop essential skills, make positive decisions, and ultimately achieve independence. You'll work closely with Senior Support Workers and external agencies to create and deliver personalized support plans.

• Act as Keyworker for a group of young people, coordinating their support
• Develop support plans and assist with housing management duties
• Facilitate regular consultation, enabling young people to make informed resettlement choices
• Guide young people on budgeting and welfare benefits claims
• Apply safeguarding protocols to ensure the welfare of clients
• Run activity programs and group sessions as required
• Perform minor property maintenance, ensuring properties meet Nacro standards

THE CANDIDATE
The ideal candidate will have previous experience in a similar support role, working with young people or vulnerable groups, and must be capable of working independently within a community setting.

• Experience delivering structured support to young people
• Familiarity with safeguarding and child protection procedures
• Experience with housing and property management tasks
• Ability to respond to challenging behaviors constructively
• Strong communication and record-keeping skills

THE CONTRACT

• 35 hours per week, working on a rotating shift pattern as follows:
  • Week 1: Tuesday - Friday
  • Week 2: Monday - Thursday
  • Week 3: Thursday - Sunday
• 3-month contract with potential for extension
• £17.14 per hour LTD company rate / £14.61 per hour PAYE, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Support Worker
Lincoln
Young People Service (16-21)
3 Month Contract
35 hours
£17.14 LTD / £14.61 PAYE (inc. holiday)

Support young people aged 16-21 in Lincolnshire on their journey to independence, with a focus on housing-related support and personal development.

THE ROLE
As a Support Worker, you'll play a key role in supporting young people to develop essential skills, make positive decisions, and ultimately achieve independence. You'll work closely with Senior Support Workers and external agencies to create and deliver personalized support plans.

• Act as Keyworker for a group of young people, coordinating their support
• Develop support plans and assist with housing management duties
• Facilitate regular consultation, enabling young people to make informed resettlement choices
• Guide young people on budgeting and welfare benefits claims
• Apply safeguarding protocols to ensure the welfare of clients
• Run activity programs and group sessions as required
• Perform minor property maintenance, ensuring properties meet Nacro standards

THE CANDIDATE
The ideal candidate will have previous experience in a similar support role, working with young people or vulnerable groups, and must be capable of working independently within a community setting.

• Experience delivering structured support to young people
• Familiarity with safeguarding and child protection procedures
• Experience with housing and property management tasks
• Ability to respond to challenging behaviors constructively
• Strong communication and record-keeping skills

THE CONTRACT

• 35 hours per week, working on a rotating shift pattern as follows:
  • Week 1: Tuesday - Friday
  • Week 2: Monday - Thursday
  • Week 3: Thursday - Sunday
• 3-month contract with potential for extension
• £17.14 per hour LTD company rate / £14.61 per hour PAYE, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Partner Support Advisor (Partner Admin) - Nisa
£23,400 plus great benefits (Work Level 6C)
Scunthorpe, in this role you'll work in a hybrid way, splitting your time between home and the coming into the office at least once a week. You'll work 1 in 4 Saturdays and be on a bank holiday rota (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

We're looking for a Partner Support Advisor to join our Partner Admin team at Nisa and help us make sure we get all the correct product orders to our retail partners. Our admin team consists of admin, bulks, presells and telesales.
As a Partner Support Advisor, you'll be responsible for setting up accounts and processing product orders from Nisa partners, making sure their requirements are met, and that our retailers get everything they need to give shoppers a great experience. You'll collaborate with teams and colleagues across the business, generating reports and helping to provide a consistently excellent customer service.

What you'll do
- Set up new accounts and manage product access
- Support partners with their bulk/ presell orders
- Accurately upload and push through orders into the system
- Create Excel files and generate reports
- Take delivery and order queries from Nisa partners, and help to resolve them
- Collaborate with teams and colleagues across all business areas to give the best service to our retailers

This role would suit people who have
- Intermediate to advanced Excel skills, including the ability to use VLOOKUPs and pivot tables
- Self-motivation and the ability to work on your own initiative
- Excellent organisational skills and the ability to manage multiple deadlines
- A high degree of accuracy and attention to detail
- Excellent communication skills with a collaborative approach

Why Nisa?
As part of our Nisa team, you'll get all the great benefits, training, and opportunities you'd expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. You'll also get:
- 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Coaching and training to support your career development
- Hybrid and flexible working options to support your work/life balance
- Wagestream app - giving you access to a percentage of your pay as you earn

Building a diverse working environment
We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Lincoln, covering our friendly Lincoln and Newark branches
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Interested in the role and want to find out more about working for LBG? Why not take a look at our Candidate Preparation Hub

Proud member of the Disability Confident employer scheme

Support Worker

Town : Sleaford £11.57ph

Typical Shifts : Mon-Sun 8am-3pm and 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service Welby Close in Sleaford is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK DL , be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

We are looking to recruit a professional and experienced Project Manager to join our long running Housing Related support service in North East Lincolnshire. Working alongside a team of support workers, and the Mental Health Operations Manager, you will ensure the service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples and families and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation.

You will offer support the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strengths based way to understand service user needs, and risk, creating support plans and accurate records on our ECCO system.

You will have an eye for quality and a high level of empathy. You will promote a positive culture in our service and work to ensure that our service users meet their potential.




Vacancy Reference Number: 71870

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Partner Support Team Manager (Helpdesk) - Nisa
£24,000 to £38,500 plus benefits (Work Level 6B)
Scunthorpe, in this role you'll be working in a hybrid way, splitting your time between home and the office in Scunthorpe at least twice a week (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

We're looking for a Partner Support Team Manager to join us at Nisa and help us to deliver a best-in-class customer service to our retailers. We'll also look to you to oversee the business reception duties and Consumer Queries. You'll support with the training and development of nine colleagues and monitor the day-to-day output of tasks making sure we are adhering to business requirements and our retailers get everything they need to give shoppers a great experience

What you'll do
- Understand and lead the day-to-day tasks for a team of ten direct reports, taking on all line management responsibilities for these colleagues: coaching, developing, and supporting their professional development
- Monitor team performance to make sure we are meeting business needs and identify any learning and development needs
- Investigate and solve any issues that may arise day to day and implement preventative measures for future
- Understand compliance legislation and consider future risks; you'll update procedures in line with legislation and upskill the team accordingly
- Lead or be involved in continuous improvement projects

This role would suit people who have
- Experience of coaching, mentoring, and developing a team with the ability to clearly communicate
- Good IT skills particularly proficient in Excel (Pivot tables, complex formulas)
- Experience of working alongside and supporting a variety of external partners
- An organised and accurate approach to workload

Why Co-op?
If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream app - giving you access to a percentage of your pay as you earn
At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment
We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing
Please note that we may close applications for this role early.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.

Manpower are currently recruiting for an experienced receptionist/ administrator for a temporary position based in Grimsby.

The roles working hours are 9am-5pm, Mon - Thurs and 9am-4pm on Fridays.

This role requires an experienced receptionist for all daily admin duties, answering phones and the greeting clients in the office so you must hold excellent people skills, phone manners and a clear communicator. Experience in IT, using different systems and attention to detail are also non-negotiables.

Qualifications are advantageous and the role could be a temporary to permanent position in the future, for the right candidate.

Please submit your CV or for further information or please give the office a call on 01472 361616.

Options Autism are hiring a House Manager in Roxby, near Scunthorpe!

Role: House Manager

Salary: £30,420.16 per annum

Hours: Full Time, Permanent (43 hours per week, 7 day rota)

Location: Roxby, Lincolnshire

The Opportunity

Our next House Manager will have:

Mandatory: Level 2 NVQ Health and Social Care – Adults or equivalent qualification (willing to work towards Level 3 NVQ Health and Social Care)
Previous experience of working in a residential setting
Experience of leading and motivating teams
Ability to effectively train individuals and groups
Some of your duties will be as follows:

supporting the Registered Manager and Deputy Manager in the smooth running of the home
supervising a team of dedicated Adult Support Workers and Team Leaders
working as a proactive role model within the team
For a full list of duties please see the job description attached.

The Location

Options Autism are looking for a House Manager to join our team at Roxby House which is a specialist service, rated CQC Outstanding, which offers high quality support and accommodation for adults with autism, complex needs and/or learning disabilities.

Your work will be challenging and rewarding in equal measure. Working in a support environment where we maintain a strong safeguarding culture, individuals are listened to, respected, and involved in as many decisions as possible.

We are based in Roxby, Near Scunthorpe and are within commutable distance of Scunthorpe, Brigg, Broughton, Winterton and surrounding villages and towns

Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

How we reward you

We want our residents to have the best care possible, and therefore you’ll receive an exceptional rewards package including:

£30,420.16 per annum
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Earn £1000 by referring a friend
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
How to Apply

1. Click Apply and follow the on-screen instructions

2. Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!

Options Autism is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.

*Ts and Cs apply

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for an experienced SENCo for our New Options Autism School - Southview in Stamford, Lincolnshire.

Up to £40,000 per annum, depending on experience (not pro rata)
37.5 hours per week; Monday to Friday
Permanent, Term Time only
UK applicants only. This role does not offer sponsorship.
About the role

Enjoy a rewarding education career and have a real impact on pupil’s lives. Join an amazing team making our schools and classrooms supportive, enriching places where vulnerable pupil and young people achieve far more than they ever expected.

As a SENCo you will work with the Headteacher and therapy team to determine the strategic development of the SEND policy.

Provide professional guidance to colleagues and liaise and work with staff, parents, and other agencies to make sure that pupils with SEN receive appropriate support and high-quality teaching.
Advise on the graduated approach to providing SEN support and differentiated teaching methods appropriate for individual pupils.
Supporting pupils with complex communication needs, autism and associated learning and emotional needs is important and rewarding work, and you will benefit from the tremendous support offered by our hugely experienced teams.
As you help our pupils and young people achieve real and significant progress, you will enjoy having a direct, positive impact on their developing lives.

Who we are looking for

We are looking to welcome an outstanding, innovative and determined SENCo to be responsible for the strategic leadership development of Special Education Needs provision with the tenacity to turn ideas into reality. You should therefore have demonstrable experience in improving the quality of provision in an area you have led, in either a middle or senior leadership role, with a proven record of impact regarding SEN and success in achieving progress for disadvantaged students as well as strategic vision and commitment.

You would be an integral part of the Leadership Team, providing a high level of strategic, managerial and operational direction for the school, particularly in relation to the Quality of Education and will have the opportunity to impact significantly on the future direction and outcomes of the school.

The successful candidate must be able to demonstrate excellent management, inter-personal and organisational skills with an ability to support teams in working together, showing commitment to ensuring equality of opportunity and accountability for all.

About us

Our New Options Autism School is a specialist school which will cater for young people aged 5-11 with complex communication needs, autism and associated learning and emotional needs. The school will have capacity for 25 pupils and is due to open in Easter 2025.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for an experienced School Administrator for our New Options Autism School - Southview in Stamford, Lincolnshire.

Up to £25,000 per annum, depending on experience (not pro rata)
37.5 hours per week; Monday to Friday
Permanent, Term Time only
UK applicants only. This role does not offer sponsorship.
About the role

Working closely with the SLT you will be providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the school with a focus on operational excellence and to meet the current and future needs of the school.

Responsibilities

To provide an effective, timely and confidential administration support to staff and managers as required
To ensure that relevant records and documents are kept up to date and are stored securely and confidentially at all times
To respond timely and with flexibility to urgent or last-minute staff/school requirements as a service providing function of the school
To support other colleagues with work that requires extra members of staff to complete the tasks
Ensure awareness that the school operates to agreed budgets and contribute to keeping within these budgets as instructed
Exercise vigilance in respect of Health and Safety and promptly report all hazards and/or remedy them where appropriate. Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others
Operate at all times in accordance with Company policies and procedures, with particular reference to Safeguarding, Adult/Child Protection, Complaints and Representations and Behaviour Policies
Essential

GCSE or equivalent
Experience working in a school environment
Strong administration and communication skills
System experience (highly desirable)
Strong organisational and planning skills
Ability to work under pressure and meet deadlines
About us

Our New Options Autism School is a specialist school which will cater for young people aged 5-11 with complex communication needs, autism and associated learning and emotional needs. The school will have capacity for 25 pupils and is due to open in Easter 2025.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Senior Support Worker

Greylees Sleaford £12.57ph

Typical Shifts are: Mon -Sun 7.30am-2.30pm and 2.30pm-9.30pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Female*Senior Support Worker with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Female * Senior Support Worker to join us in leading our supported living service in Greylees . This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs,

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.