Total 57 Customer Service job vacancies in Stafford, with regular travel to locations across the county, ST16 2LP

• Designs, develops, and delivers innovative training curriculum to enable compliance with mandated certification programs for the Acquisition Workforce (AWF).
• Provides oversight and direction to the Acquisition staff in preparing responses to audits, inspections and Administrative inquiries (FOIA’s) that come into the Portfolio.
• Participates in conducting training for the AWF to improve acquisition practices and in the formation and implementation of Center level strategies. Initiatives are developed and tailored for AWF implementation.
• Monitors and controls transactions, prepares special reports and recommends suggestions on modifying existing programs. Ensures acquisition policies and operating instructions are followed by the AWF.
• Assesses the skills, performance, productivity and talents of employees and preparing written evaluations with supporting advice for improvement and knowledge.
• Manages a team of students and the associated workload; trains junior contract specialists, works with peers to provide a consistent training experience to include both technical acquisition training and guidance, as well as a more broad introduction to GSA, healthy workplace practices such as team building, and soft-skills training.
• Ensures that the organization’s strategic plan, mission, vision and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans and work products and services.
• Leads the team in identifying, distributing and balancing workload ensuring tasks are in accordance with established workflow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product.

Starting at $103,409 Per Year (GS 13)

MAJOR DUTIES:

• Diagnoses tree and shrub biotic/abiotic disorders and identify the presence of pests and diseases using diagnostic tools.
• Develops contract specifications for tree-related work to be accomplished by an outside contractor.
• Participates in project planning meetings and provides recommendations for construction preservation of trees in accordance with industry standards.
• Develops a Plant Health Care (PHC) program to maintain the health of trees and shrubs.
• Performs annual and comprehensive condition assessment of trees to determine the health & vigor, and structural stability of trees through the knowledge of tree identification, components, and structure.

TERM APPOINTMENT:
This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Starting at $31.81 Per Hour (WG 9)

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

Work Schedule: 8:00a-4:30p Monday-Friday
Telework: Not available.
Virtual: This is not a virtual position.
Functional Statement #: 24328-F
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $63,782 Per Year (GS 8)

• Investigate industry best practice, develop appropriate research plans, gather data, conduct data analysis, review, test/pilot initiatives, implement, and innovate talent management practices in support of the Army’s Human Capital Enterprise (HCE).
• Manage talent management initiative development efforts, facilitate policy, organizational, and process changes.
• Provide guidance and leadership to junior Program Analysts working within the USATIAG, managing projects and overseeing team data collection, trend analysis, initiative development, text/document and briefing/presentation development.
• Prepare reports, briefings, and other communications material (e.g. white papers, analytical documents, emails, executive summaries).
• Liaise and work with sister service and designated foreign representatives on projects pertinent to the acquisition, development, assessment, employment, incentivization, and retention of talent.

Starting at $117,962 Per Year (GS 13)

• Performs a variety of tasks having several steps or a sequence of tasks that requires attention to work operations in a kitchen or dining area following established procedures.
• Sets up cafeteria lines, steam-tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter, and beverages; replenishes as necessary.
• Break down and cleans tables and area when meal is finished and returns dishes and food to the kitchen area.
• Cleans exhaust vents, hoods, windows, ceilings, and walls. Cleans and sanitizes trash cans; disposes of trash.
• May unloads and stores food from delivery trucks.
• May unloads and stores food from delivery trucks.

Starting at $17.27 Per Day (NA 2)

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Drake Hall, a women's closed prison, located near the town of Eccleshall in Staffordshire with around 340 inmates. Hours Day time shifts only across Monday to Sunday Salary This position is full time, youll receive an annual salary up to £40,211 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Are you playful and accepting, can you show curiosity and empathy?
If you can then you have something really special to offer our Children living in Children’s Homes.
If trauma brings resilience, then our Children are superheroes - they deserve the best; the best homes, the best help, the best opportunities, and children tell us over and over again, it’s the staff that matter.
We believe that we need the right people, with the right commitment, skills, tenacity, imagination, and energy in order to offer the best to our children. To do this you will be offered high quality support, training, guidance, and development and be part of a motivated and ambitious team.
Hull City Council has been on a journey of improvement and has become a leading provider of Children's Homes. We are committed to developing nurturing, high-quality homes where children can thrive and achieve their next steps.
If you want to be part of Hull's journey and make a real difference to children, now is great time to join, we have various opportunities for Care Officers to join our Childrens Homes teams on a Fixed Term and Permanent basis (Fixed Term to cover career break/secondment, for up to 2 years). Homes provide both short and long-term care and support to Children and Young People who are unable to live within their own family home.
About the role:
Our solo provisions predominantly involve those on shift caring for children who may display a range of emotional, social or behavioural difficulties, including children who may have experienced trauma, have attachment difficulties, children showing sexually problematic behaviour or at risk of sexual exploitation. They may be struggling with mental health issues and have suicidal tendencies, require specific support from our provision, or be subject to a depravation of liberty order by the courts and require a specific reduction plan to support them. Children who have experienced substance misuse or children experiencing relationship difficulties within their families and supportive networks; or young people with ASD may also require our service.
Our solo provisions are situated within Hulls local community and designed not to stand out as different to anyone else’s family home. The solo provisions are small, but comfortable and caring, creating a warm environment for those that come to reside at their new home.
Our shifts within the Solo provisions consist of a one day on/ two days off pattern – start times will vary dependant upon the manager of each solo provision. The role is to provide a highly skilled level of care to each unique young person in our homes. This will include taking the lead on shift as there are only two staff members per shift, you will be expected to work within our lone working policy and make professional safeguarding decisions that will impact both the young person and the team – this will specifically apply where there is no senior care officer present. You will also be expected to be competent in both written work and admin that is specific to the role and be able to clearly communicate any information necessary, or that needs passing on to relevant professionals. You will be expected to work proactively and positively with our complex young people in what can be a challenging and demanding role.
The solo provisions provide a rewarding environment in which working with our young people will provide a platform to help them achieve their full potential and move on positively into the next chapter of their life.
About you:We require all Care Officers to have:

A level 3 Diploma in Residential Childcare or equivalent, or the ability to complete this within two years of appointment.
Experience working with vulnerable adults or children in a safeguarding or care setting.
A strong motivation to work with Children and Young People and ability to form and maintain appropriate relationships.
An ability to work within relevant framework when assessing situations in order to make decisions and recommendations.
You must be experienced, skilled and confident to lead on all elements of care, and be able to guide and support others.

Two additional increments are payable for weekend working for permanent and fixed term staff.
Hours per week will vary, totalling 148 per month full time or 74 hours per month part time and will include long shifts and sleep in shifts. Hours will exceed 20 hours per week at times due to the rota.
We are also recruiting Casual Care Officers to work across various homes on an as and when required basis. If you are interested in casual work, please apply and state this in the additional information on the application form.
Casual roles are to cover holidays, absence and training, and do not have a set working pattern or regular hours. Due to the long shifts that may also include sleep in shifts, the ability to be flexible as to when, and how many hours you are able to work is essential. Where possible, work is pre-arranged however, there may be times when you will be asked to work at short notice. Various training courses are also mandatory, which will require you to attend over several days, during weekdays. Please contact Joe Southwell for an informal discussion around how our scheduling works and the training you will need to attend, should you be successful.
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We understand that you may have questions or want to speak to someone who already works in our homes to find out more about current opportunities, please feel free to contact Joe Southwell on 07517 186 545 for an informal chat.
Please note, these posts are not available for Visa Sponsorship, therefore all applicants must have the right to work in the UK.

Proud member of the Disability Confident employer scheme

The role of a Healthcare Assistant (HCA) is to work without direct supervision in the home of the service user providing care and support including personal, social, and domestic support whilst adhering to the service users individual care and support plan. The aim of the position is to enable service users to remain safely in their own home with as much independence as possible. Alongside providing care and support in a professional, discreet, and caring manner, always ensuring the service users right to privacy and dignity is maintained

The role of a Healthcare Assistant (HCA) is to work without direct supervision in the home of the service user providing care and support including personal, social, and domestic support whilst adhering to the service users individual care and support plan. The aim of the position is to enable service users to remain safely in their own home with as much independence as possible. Alongside providing care and support in a professional, discreet, and caring manner, always ensuring the service users right to privacy and dignity is maintained

• The duties may include, but are not limited to:
• Primary source of advice to the APHIS Administrator and senior leaders regarding economic and policy analyses.
• APHIS liaison for economic analyses with various policy staffs of the Department and with the Office of Management and Budget (OMB).
• Primary source of expertise on benefit-cost analysis and other economic methodologies in support of policy development and planning.
• Plans and directs economic and/or benefit-cost analyses of APHIS policy changes in support of rulemaking.
• Leads RIAs as required by Executive Orders 13563 and 12866 for significant or economically significant rules.
• Analyzes the impacts of APHIS regulations on agricultural products, affected industries, consumers and the U.S. economy as a whole.
• Plans and directs the conduct of short- and long-term analyses of APHIS issues, programs, and policies using benefit-cost analysis, econometric analysis and other analytical techniques.
• Provides guidance to other APHIS Staffs on analytical techniques for analyzing potential socio-economic and trade impacts of APHIS policy issues.
• Directly supervises EPAS staff in facilitating Agency economic and policy analyses and ensures these analyses use the most current data and the economic analytical frameworks available for the task.

Starting at $143,736 Per Year (GS 15)

The major duties of the Contracting Specialist position include, but are not limited to, the following:

• Provides procurement direction, guidance and requirement/policy interpretation on Federal, Department and Bureau regulations. Serves as lead contracting member on project teams; analyzes difficult issues and identifies alternative or new courses of action.
• Oversees acquisition planning and pre-award activities and requirements; serves as source selection authority. Awards and obligates contracts.
• Prepares government decisions in response to contractor requests for equitable adjustments and claims.
• Oversees contract administration; negotiates contract changes, modifications and terminations.
• Ensures contractor compliance throughout contract performance period.

Starting at $103,409 Per Year (GS 13)

Note: This is a DETAIL/TEMPORARY appointment (not to exceed 120 days). Supervisor approval in writing is required before starting if selected and you will return to you position at the conclusion of the detail/temporary assignment.

This announcement will close on 11/18/2024. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management.

Duties

• Incumbent serves as a member of the VACO General Post Fund Review Committee which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to Central Office, regional offices and medical center directors to maintain a high level of program activity.
• Supervises research and special projects directed towards utilizing information and data from the system to maintain and expand the program.
• Develops, coordinates and evaluates the training program required to operate the program successfully.
• Identifies the training needs and develops appropriate training experiences; and determines to what extent training improves performance.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as the principal representative, staff advisor and points of contact with Veterans Service Officers (VSOs) for the Under Secretary for Health.
• Develops, administers and coordinates a variety of organizational and operational issues that impact the work of the Voluntary Service Office.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as a member of the VA Central Office (VACO) General Post Fund Review Committee, which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to VACO, regional offices and medical center directors to maintain a high level of program activity.
• Other duties as assigned.

Work Schedule: Monday-Friday, 7:30 am - 4:00 pm
Compressed/Flexible: May be available at management's discretion.
Virtual: This is not a virtual position.
Position Description/PD#: Director of Voluntary Service Program/PD009990
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.

Starting at $143,737 Per Year (GS 15)

• Performs pre-award and post-award functions involving highly specialized procurements of significant importance to the agency. Requirements typically involve systems or programs such as those involving research, development and production of extensive, specialized equipment or systems; state-of-the-art Information technology products, equipment and/or services impacting customers throughout the nation and/or world; or similarly complex commodities and/or services integral to national defense or security.
• Performs procurement planning. Identifies those large-scale systems, components, equipment, and services to be acquired by contract. Develops procurement objectives and strategies in terms of competition and price range and constructs the contractual vehicle including use of pricing arrangements, subcontracting policy, set-aside policies and similar considerations. Prepares and maintains current acquisition plans, appropriate milestone charts, and related schedules.
• Serves as an advisor to program officials in procurement planning meetings, identifying the procurement objectives and methodologies to be used and assists in the preparation of statements of work and acquisition plans. Prepares determinations and findings and solicitation documents. Performs detailed analyses of all elements of cost in contractor proposals and makes competitive range determinations. Conducts pre-proposal conferences with prospective contractors to arrive at a clear understanding of what is required under the proposed contract. Obtains appropriate data from business and technical officials. Issues necessary modifications to clarify questions concerning such topics as specification changes, language ambiguities or clarification of contract clauses. As required by the lack of meaningful cost and price information, incumbent explores new or innovative contracting approaches to arrive at an equitable contractual arrangement.
• Plans a comprehensive negotiation strategy, coordinates strategy with others technical experts involved and leads negotiations which are conducted with contractors to develop the contract prices and terms. Awards the contract. Performs contract administration, including incremental funding, preparation of rate and cost adjustments, redirection of effort, coordination of time extensions, incorporation of change orders, issuance of stop work orders, issuance of cure notices or show cause letters, monitoring of Government property reporting, approval of progress payments, final payment and contract close out. Terminates contracts for the convenience of the Government or default by the contractor.

Starting at $103,409 Per Year (GS 13)

• The duties may include, but are not limited to:
• Provides expert advice for all pre-award and post-award functions and is involved with the planning and development of purchase and financial assistance programs and procedures.
• Determines both financial and technical responsibility of potential new vendors and assists those vendors through the process to become an approved vendor.
• Reviews and analyzes relevant production and price data and, where applicable, makes recommendations concerning the need for surplus removal purchase programs.
• Responsible for reviewing announcements, invitations to bid, requests for information, requests for proposals, and related contractual documents in the administration of contracts.
• Reviews, analyzes, and makes recommendations concerning various factors affecting ongoing purchase and other financial assistance operations.
• Works closely with minority business firms, small businesses, the Small Business Administration and the Office of Small and Disadvantaged Business Utilization.
• Recommends purchase and financial assistance programs relative to the full range of agricultural commodities.
• Examines Instrument and Notices of Assignment, invoices, claims, and other requests for payment for commodities provided to the Government.
• Develops procedures and overall contracting strategies to effectively accomplish unique acquisition programs including making independent decisions on complex problems.

Starting at $103,409 Per Year (GS 13)

Data Software Engineering and Security

• Serves as an expert data engineer and consultant, managing and directing multiple highly complex and innovative data engineering and information security projects and initiatives.
• Leverages data, programming, data visualization, and advanced analytic tools, skills, and techniques to support accomplishment of the organizational mission and facilitate the program’s adoption of data-driven information security, cybersecurity, and risk management approaches.
• Utilizes integrated development environment software for data engineering and visualization (e.g., R Studio, Visual Studio Code, Tableau, MicroStrategy), general purpose programming languages for statistical and data analysis (e.g., R, Python, Java, Scala), data structures, algorithms, and SQL (e.g., SQL, MySQL, PostgreSQL).
• Engineers data automations and processes (e.g., building, testing, and deploying code) using programming languages and other tools to minimize human error and improve data security, reliability, efficiency, and quality for program/customer agency missions, goals, and future planning.
• Uses relevant programming language(s) as well as its packages or libraries for various applications to organize, manipulate, reuse, and/or scale data and for associated secure engineering functions and processes used in program office data operations.

Customer Communications and Reporting

• Provides authoritative advice on data engineering and security methodologies, products and services, and related analyses in discussions with program office managers, supervisors, data consumers, and coworkers.
• Determines appropriate data tools or services with clients or customers to define project scopes, requirements, and deliverables.
• Implements and/or maintains data engineering quality assurance processes.

Data Security Support

• Supports emerging IT and information security initiatives including but not limited to DevSecOps (i.e., development, security, and operations), continuous integration and continuous delivery, and vulnerability management, ensuring new technologies are appropriately accounted for from a data engineering and security perspective.
• Provides technical expertise and advice on the restructuring and/or re-architecting of program data collection storage and approach to ensure maximum visibility into risk while minimizing data collection and storage engineering overhead.

Starting at $143,736 Per Year (GS 15)