Total 222 Customer Service job vacancies in Telford, Shropshire

Are you looking for a new role or new career? Are you kind and compassionate? We have full time opportunities available for female Care Assistants working in the community in the Shrewsbury area. We require you to have your own transport either a bicycle, moped or car for which you will be paid 20p-35p per mile plus travel time. In return we offer, pay from £11.84 per hour, mentorship, paid training, support to complete the Care Certificate, 30 days Annual Leave including Bank Holidays, a health and wellbeing cash plan and supportive colleagues.
You must have the Right to Work in the UK. All job offers will be subject to an enhanced DBS check and satisfactory references. We regret we are unable to offer sponsorship.

Location: Shrewsbury

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Shrewsbury

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

About The Role
In your role as Head of Service at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist Care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As Head of Service that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. Assisting and preparing the cakes for the morning tea trolley and the lunch time dessert/cakes. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have resident well-being in mind above anything else.
HC-One are looking for someone with kitchen experience. You must be aware of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH regulations. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.
Well, after all, it’s just in your nature.

Subject to experience and qualifications.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

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- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

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Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

LOCATION- OSWESTRY - Full UK manual driver licence essential

****£500 - WELCOME BONUS****

Branas Isaf Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs.

Your role as a Residential Support Worker for Branas Isaf is to encourage our young children towards a better understanding of their previous behaviour. Enabling them to improve their interpersonal functioning, first within the therapeutic home environment and ultimately in the wider community.

Our team of Residential Support Workers come from all backgrounds and having a wide range of transferable skills from previous environments.

Essential

• Experience in Residential Childcare Environment (Preferred)
• Level 3 Children’s and Young People or equivalent (Preferred but not essential)
• Driver (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)
• Able to accommodate a full time flexible shift patterns. (set out in advance)

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Reward and Benefits

• Competitive salary including enhanced qualified rates
• 4-week paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome Bonus
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.
• Being part of one of the UK’s leading specialist therapeutic providers.

* Terms & Conditions Apply.

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion.

Residential Support Worker [SYS-13232]

Job Title: Band 6 Community Psychiatric Nurse (CPN) - CAMHS
Location: Telford NHS
Contract Type: Temporary agency Full Time (37.5 hours/week)
Hours: Monday-Friday, 9:00 am - 5:00 pm

Job Overview

Service Care Solutions is recruiting a dedicated Band 6 CPN for the CAMHS team in Telford, providing specialist mental health support to children and young people with complex and enduring emotional and mental health needs. This exciting opportunity is part of an initiative to enhance mental health services in Shropshire, Telford, and Wrekin, with options for relocation support and training.

Key Responsibilities

• Caseload Management: Conduct specialist assessments, create care plans, and evaluate treatment plans for young patients with mental health needs.
• Individualized Care: Develop, implement, and assess individualized care programs to support children and young people.
• Interventions: Deliver a variety of interventions aligned with care plans and pathway guidance, using outcome measures for evaluation.
• Communication & Reporting: Maintain clear verbal and written records on patient conditions and care, and contribute to the CAMHS multidisciplinary team.
• Service User Engagement: Foster involvement and participation from service users and carers, supporting a person-centered approach.
• Professional Competency: Adhere to the Code of Practice and maintain professional standards through ongoing development.

Requirements

• Registered mental health practitioner with experience in mental health services for children and young people
• Strong understanding of mental health issues affecting children and adolescents
• Excellent communication and networking skills, capable of building relationships with a multidisciplinary team and external professionals
• Competent in case management, assessment, and the delivery of therapeutic interventions

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

For full duties and responsibilities please refer to the attached document entitled Job Description.

Gas Heating Engineer - Service & Repair

Salary: £40,884.48
Location: Telford

Join Our Team as a Skilled Gas Heating Engineer covering Telford and surrounding areas...

Looking for a new role where you’ll get great pay, top-notch equipment, and the flexibility to maintain a healthy work-life balance? Bromford is growing, and we’re searching for a dedicated Gas Heating Engineer to keep homes safe and warm while enjoying one of the best benefits packages in the industry.

Why Bromford?

We understand what’s important to you—competitive pay, reliable equipment, and work-life balance:

• £40,884.48 salary with annual pay reviews
• 40-hour work week (Monday - Friday), with regular paid overtime and flexible work options
• Bonuses for hitting first-time fix targets
• Company van, mobile, tablet, fuel card, tools, and uniform—all provided
• £500 yearly allowance to spend on benefits like private medical cover, gym membership, or dental care
• 27 days of holiday (plus bank holidays) with the option to buy or sell additional days
• Pension & Life Assurance: Up to 10% employer contribution and life assurance for your peace of mind
• Unique perk: A £30 monthly drinks card for hot or cold drinks while you’re out working! ☕

What You’ll Do

• Carry out Gas Safety checks for Landlords
• Service and repair Gas central heating boilers and heating systems
• Be part of a team that makes a real difference in people’s homes

What You’ll Need

• Relevant qualifications (CCN1, CEN1, WAT1, CPA1, CKR1, HTR1)
• Full, clean driving licence
• An enhanced DBS check (we’ll arrange this)
• Right to work in the UK

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Why Bromford is a Great Place to Work

While we’re proud of our benefits, it’s not just about the pay and perks. 89% of our colleagues say they felt welcomed when they joined us, and 88% say this is a safe place to work. We value diversity and ensure fair treatment regardless of race, gender, or background.

Apply Now!

Ready to join a company that truly values your hard work? Apply by 18th November 2024. If we receive a high volume of applications, we may close the vacancy early, so don’t miss out!

For questions, contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Job Advert

The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of
market leading brands; we design, manufacture, and install storage solutions for commercial and industrial environments in the UK
and Europe.

Join our dynamic team as a Customer Support Administrator, where you will play a vital role in ensuring our customer orders are
processed efficiently and accurately. With comprehensive training provided, you will become an integral part of our operations,
mastering the SAP system and delivering exceptional support to our customers.



Over time, your responsibilities will develop to include:

* Ensure all customer data and documentation is stored correctly.
* Become proficient in navigating the SAP system and understanding the order process.
* Process customer orders including material master creation.
* Ensure the success of customer orders proactively
* Be professional at using various communication styles
* Multi-tasking and being able to manage multiple customer orders
* Efficiently manage the inbox of orders and ensure timely processing



Required experience/skills/qualifications:

* Minimum A-C in Maths & English
* Knowledge of Microsoft Office
* Excellent data entry skills
* Good telephone manner
* Team player
* Good time management
* Ability to multitask and prioritise own workload



Desirable skills and experience:

* Working knowledge of SAP
* Full UK driving licence



Company Benefits:

* Competitive Salary
* 33 days holiday per annum including bank holidays
* Company pension
* Life assurance
* Employee discount scheme
* Medicash Scheme
* Long Service Awards
* Monthly STAR Awards
* Employee Assistance Programme
* Support from Trained Mental Health First Aiders
* Cycle2Work Scheme
* Medicash Scheme
* Flexi Holiday Scheme



For more information, please contact HR@whittan.com [HR@whittan.com]



The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated
equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil
partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.

Your new company
Hays are working alongside a global manufacturing business in Telford who are looking to recruit a Customer Service Administrator on a permanent basis. This is an exciting opportunity to working within a fast-paced environment with lots of opportunity for progression.
Your new role
As a Customer Services Administrator, your role is to handle any customer requirements from the quote up until order entry. This role is to give the customer first class service, offering assistance such as alternative products and promotional offers. This role works alongside sales-in with a frontline sales attitude and approach. Your role as a Customer Services Coordinator

• Ensure all orders received are put onto the system.
• Clerical support the Sales Team.
• Maximise all sales opportunities by promoting the highest standard of customer care.
• Maintain and develop customer records / profiles including recording information supplied by internal customers.
• Receiving and recording any relevant customer feedback including assessing how our competitors are meeting our customer's needs.
• Order entry.
• Internal reports.
• Customer education on current prices and part numbers.
• Confirming stock availability when required.
• Telesales - existing customers only (no cold calling)
• Raising and submitting Pro-forma's
• Customer Quotations.
• Customer offer deal forms
• Individual customer reports
• Raising sample orders upon request and follow up.
• Dealing with general public enquiries to promote our brand and products.
• Provide departmental absence cover.
• Carry out any reasonable task requested by management.
• Investigate and raise credits.

What you'll need to succeed
*Previous experience in a high volume Customer Service role, preferably within FMCG.*Previous use of EDI order receipts system.*Must have a flexible approach to work to support the team.*Excellent communication skills and be able to forge excellent working relationships with customers by phone*Well organised.*Ability to work on their own.*Ability to use initiative.*Excellent data entry skills*High attention to detail

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

"Kenect Recruitment ARE RECRUITING - Field Based - Monitoring Support Officers in Shrewsbury.

Please note this job is working for Kenect Recruitment on behalf of a client

Immediate start - £11.56 per hour

Shifts: 4pm to 2am with overtime available

• Overtime is paid at x 1.5
• Sunday's and Bank Holiday are paid at x 2

We are currently hiring Monitoring Support Officers to join the team. You will need to use your own vehicle and must have business insurance (The cost of this will be reimbursed for the first 3 months if you need to add to your insurance) , mileage is also paid within 30 minute proximity.

Your Role:

· Partnering with the electronic monitor tagging team during their daily tasks

· Assisting in the installation and upkeep of electronic monitoring devices"

PLEASE NOTE:

1. MSO Drivers:

• Candidates who drive will have their fuel expenses covered, you will also be reimbursed for three months of business insurance, including the admin charge. Please ensure receipts are obtained for reimbursement.
• No more than 9 points or any major endorsements on license.

2. MSO Non-Drivers:

• We now have opportunities for non-drivers. Candidates who don't drive must be able to make their own way to the required location and back home (keeping in mind the late finishing times).

3. E-Learning Requirement:

• All MSOs are required to complete mandatory e-learning training, which will be paid for by adding the hours to their timesheet.

4. All candidates must have evidence of a recent DBS check or be will to pay for one due to the nature of the work.

Please note that candidates will not receive a confirmed start date until this training is completed. The training link is sent out once Right to Work and DBS checks are returned. Once confirmed, immediate starts can be issued.

Please apply within or send your CV to Telford (at) kenectrecruitment.co.uk

6 month secondment (internal) / Fixed Term Contract (external). Contract ending 31.03.2025.

An exciting opportunity has arisen to join an established / experienced team of Desktop Support Technicians on a 6 month secondment / fixed term contract, running until 31.03.2025.

The post holders will be a member of the Desktop Support Team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilisation of device management including Desktop PC / Laptop, Wireless Trollies, Digital Dictation devices as well as iOS devices including iPhones, iPods and iPads used by the directorates business and clinical teams.

You will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed procedures and standards are met as well as ensuring the security of It related devices across the organisation.

Undertake incident diagnostics to resolve any technical issues will be required along with supporting projects which require the implementation / deployment of devices as well as management of the deployment of Windows security patches to devices and iOS version updates in line with The Shrewsbury and Telford Hospital NHS Trust (SaTH) Digital Security Strategy and improvement plan.

You will also be required to participate in an out of hours on-call Desktop Support rota.

You will have demonstrable experience in:-
• To provide a customer centric service to all staff. To deliver a professional, polite and empathetic service, building professional relationships with Digital Service, Business and Clinical staff across SaTH.
• To work collaboratively with other teams including the IT Service Desk, Infrastructure / Network Team, Systems Admin, Training Team.
• To support a range of Windows operating systems including Windows 7 and 10.
• To support the deployment and day to day management diagnostics of Office365.
• Build and configuration of Desktop PC’s, Laptops and other end point devices including digital dictation devices and iOS devices i.e. iPhones, iPADs, iPODs etc.
• Undertake incident diagnostics to resolve any technical issues, support projects which require the implementation / deployment of devices.
• Testing and deployment of windows security patches to devices as well as iOS version updates in line with the SaTH Digital Security improvement plan in line with NHSDigital and NHSX.
• To support the install of new device across SaTH including the Desktop network patch as part of device installations.
• Ensure that the IT asset database record is kept up to date.
• Work within defined deadlines as part of a team and on an individual basis.
• Installation, repair and maintenance of IT equipment

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

The IT Department is currently undergoing many exciting and challenging projects at the Trust as part of our Digital Transformation agenda.

You will work closely with all stakeholders and provide a robust, proactive and resilient service on which our customers can rely upon.

For full duties and responsibilities please refer to the attached document entitled Job Description.


This advert closes on Tuesday 5 Nov 2024

For further information relating to this vacancy please refer to the attached job description and person specification.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.