Total 542 Customer Service job vacancies in Thetford, Norfolk, IP26 5LQ

• You will provide assistance in budget planning and in monitoring financial projections, obligations and expenditures for assigned program.
• You will prepare status reports, charts, presentations and briefings, as required, to inform management of the actual status of program/ activities and progress toward accomplished of objectives.
• You will provide oversight for the quarterly manager program review and it responsible for coordinating the input from program managers into a quarterly presentation and update to the executive officer.
• You will obtain and maintain access to system /software necessary to complete CPPA duties and perform Navy pay, personnel, and travel transactions at the appropriate level per policies, procedures, and system capabilities.
• You will serve as the critical link between the military member, the command, and the supporting personnel support organization.
• You will be responsible for facilitating the consumable supply inventory and supply procurement process for the Administrative Officers and staff.
• You will perform postal duties as required by the regional mail center.
• You will assist the Administrative Officer and Administrative Department Head in providing administrative support and services to command personnel.

Starting at $60,808 Per Year (GS 9)

Support Worker/ Senior Support Worker - Are you driven by the desire to make a real difference in people's lives? If so, Spider are advertising for a Non-Profit Organisation who are looking for 1.5 x Support Workers, to join them to be part of their dynamic and innovative team in Thetford, Norfolk.

Why them?

They have been transforming lives for nearly 50 years, offering support to those in need across East Anglia. Their organisation is dedicated to providing quality services that help individuals recover from the trauma of homelessness and social exclusion. With over 200 staff and volunteers, they pride themselves on being one of the leading non-profits in the UK, recognised for their commitment to community welfare.

Fantastic Company Benefits Include:

- Competitive Salary: Starting from £26,325 per annum FTE (£13.50 per hour), reviewed after a 6-month probationary period

- Holiday: 28 Days including Bank Holidays, with extra leave for length of service, up to 5 additional days

- Hours: Part Time / Full Time Available (15-37.5 hours per week)

- Company pension with a 3% employer contribution

- Employee benefits: Cashback healthcare & dental scheme, one month paid sabbatical after 5 years of service, 24/7 counselling helpline, Enhanced maternity/paternity/adoption pay, Access to store, leisure, and travel discounts, Cycle2Work scheme

About the Role:

As a Support Worker in the Housing Services team, you will play a pivotal role in helping people who are vulnerable and at risk or in need of urgent accommodation. This includes people who are homeless or at risk of homelessness, and victims of domestic abuse. Individuals are supported to transition into longer-term accommodation and can also get help to access education, employment opportunities and healthcare.

You will work within a dynamic team to create a safe, secure, and comfortable environment, enabling customers to begin their recovery from the trauma of homelessness. You will be the first point of contact for individuals in need, helping them to transition into longer-term accommodation and access crucial education, employment, and healthcare opportunities.

Main Duties and Responsibilities:

- Proactively liaising with customers and building rapport.

- Providing specialist support to those at risk of homelessness or in urgent accommodation need.

- Working collaboratively with your team to deliver a safe environment.

- Helping customers recover from homelessness trauma and transition to long-term solutions.

- Supporting individuals in accessing education, employment, and healthcare.

About You:

As the successful Support Worker, you will ideally have worked within a similar role, have experience of working within a multidisciplinary team and managing challenging situations and finding practical solutions. You will have an understanding of health and safety in accommodation environment. Proficient in IT systems and reporting tools. Excellent interpersonal and communication skills are essential. It would desirable if you have a qualification in housing, social work, or community work. The client would also be interested in applicants who have lived experience with issues related to their service users, such as substance misuse and homelessness. You will also hold a driving licence and access to a vehicle.

Please note: this position involves work that is a regulated activity and is therefore subject to receipt of a satisfactory Enhanced Disclosure with a barred list check from the Disclosure and Barring Service. This is in accordance with the Police Act 1997 and the Rehabilitation of Offenders Act 1974. This is to be paid for by the successful applicant and will be reimbursed upon the successful passing of a 6-month probationary period.

This Support Worker opportunities offer a meaningful career with the chance to make a genuine impact in your community. To contribute to a future full of choices for vulnerable individuals please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Applications from all individuals, particularly those with personal or past experience of homelessness, are welcome. The client is a Disability Confident Employer and are committed to an inclusive recruitment process.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

Additional keywords: Supported Accommodation, Support worker, Senior Support Worker, Housing, Social Work, Vulnerable People Support, Homelessness, Mental Health, Safeguarding, Community Work.

This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

• You will prepare correspondence ensuring it is properly formatted and grammatically correct.
• You will prepare performance evaluations and fitness reports for all staff to ensure all reports are properly formatted, grammatically, correct and dispatched within the required timeframes.
• You will maintain office files in subject and chronological order.
• You will access the government travel card information system to monitor transactions of travel card recipient's garnishment of accounts due to delinquency of payment and identify delinquent accounts.

Starting at $44,736 Per Year (GS 6)

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature
- Excellent communication skills
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.

- Full UK Driving Licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Ivy Court, Norwich, Norfolk, NR5 8BF
• 71 Bedded Nursing/Residential
• 9.4 Carehome.co.uk Review Score

About the role

• Registered Nurse
• NMC Pin Required
• 24 hours - Night Shifts
• £20.00 per hour

What will Aria Care Offer you?

• Long Service Awards
• Employee Discount Scheme
• Blue Light Discount Card
• Plenty of opportunities to develop your career
• And much more!

As a caring Registered Nurse at Aria Care, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature
- Excellent communication skills
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.

- Full UK Driving Licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About The Company

My client an established design and manufacturer of bespoke, turnkey industrial machinery and subcontract services are currently looking to recruit a Mechanical Design Engineer or Draughtsperson. As a Design Engineer or Draughtsperson, you will be responsible for undertaking a variety engineering tasks, including designing, researching and prototyping new products. The successful candidate should have hands-on experience of using CAD and CAE software, such as SolidWorks and/or Inventor.

Design Engineer / Draughtsman - Key Responsibilities

• Modelling & Reproducing Drawings of Parts/Assemblies from Customer Drawings / Sketches in AutoCAD / SolidWorks / Inventor while applying correct tolerances and or Geometric Tolerancing
• Measuring Supplied Parts / Samples and producing Drawings, including Reverse Engineering
• Site Visits for Surveying & Engineered Solutions Purposes
• Liaising with customers regarding requirement and technical details
• Sourcing Engineering Technical data (Seals, Bearings, Bought in Parts, Materials Etc)
• Engineering Calculations (Density of materials Etc, Motor requirements, Sealing solutions)
• Providing 3D CAM model Data to Machine Shop
• Issuing drawings / jobs to Machine shop
• Performing measuring Checks on machined parts
• Data entry (logging of orders on database, Work Scheduler)
• Producing DXF Drawings from customer drawings, sketches and templates for use by profiling (laser / Waterjet)
• Reverse engineering parts from customer samples
• Producing Folding Drawings for Press operators
• Calculating material requirements for rolled parts
• Converting Drawing formats for laser department

Design Engineer Draughtsman - Experience Requirements

• Ideally educated to a minimum HND level in Mechanical Engineering (Degree would be preferred)
• An excellent grasp of engineering and design principles
• A creative, logical approach for generating new ideas and solutions, with the ability to transition these through to part development
• A sound knowledge of SolidWorks and/or Inventor CAD, technical drawings and 3D modelling
• A good knowledge and understanding of the qualities of metals, materials and components
• Strong analytical and numeracy skills

Job Advert

Vehicle Valeter




Salary: £31,200 per annum (Hourly Paid)




Hours: 7am – 5pm Monday to Friday and 1 in 2 Saturdays 7am – 12pm depending on business needs (paid as extra hours)




Halo ARC Attleborough




Halo is the industry leading UK-based accident repair group, with 32 established accident repair centres across the UK and we
are still growing.




Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in
Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and
employee packages!







To support our Bodyshop we are looking for a Vehicle Valeter who is self-motivated, has brilliant customer service skills and
excellent computer literacy.







We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want
you to be a part of it!







This role will include, but is not limited to the following:

* Cleaning vehicles inside and out to a high standard
* Tidy and clean the workshop to a high standard including the wash bays
* Willingness to collect parts and help the team as required during busy periods
* Some driving will be required depending on business needs



What are we looking for?

* Self-motivated, enthusiastic, and organised with a keen eye for detail
* Keen to support others and be a cooperative team player
* Excellent computer literacy
* Brilliant customer skills service
* A full UK Driving Licence




Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a
people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an
excellent package and environment.



* Accredited Living Wage Employer
* Employee assistance programme for you and your family
* Health and wellbeing apps
* Cycle scheme
* Gym discounts
* Retail and restaurant discount and cashback
* Life Insurance
* Health Insurance
* virtualGP
* Enhanced family friendly pay such as maternity and paternity
* Free fruit and pizza
* Refer a friend bonus incentive
* Employee recognition rewards
* Team Event Budget (do something fun together!)
* Discounted LV insurance
* Get appreciated for your time with paid breaks
* 25 days holiday plus public holidays
* We invest in YOU with opportunities for career progression
* Pension contributions
* Work within a modern and clean working environment
* And we are always open to hearing what our people want!




We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all
candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences
and can be themselves.



To discuss this position or any of our positions in more detail feel free to contact our recruitment team via
vacancies@haloarc.co.uk [vacancies@haloarc.co.uk] or call 01243 546185, we aim to respond to all enquiries within 24 hours.

Communication Support Worker Tier 1
Up to 35 hours per week, 38 weeks per year (term time)
£26,489 - £28,269 per annum pro rata


The Curriculum Services Team are passionate about supporting students with Learning Disabilities and/or Difficulties. We are responsible for ensuring that effective and appropriate support provision is allocated to students requiring assistance with accessing their academic studies across City College Norwich, Easton College and Paston College.

City College Norwich is a great place to work. As one of the largest colleges in East Anglia we have a large and diverse team of over nine hundred full and part time staff within teaching and support roles and has opportunities for progression within the workplace.

You will support students who require BSL, AS support and/or students in PMLD (Profound Multiple Learning Disabilities. This is a great opportunity to work in a highly rewarding role.

Applicants must have a Level 6 qualification in BSL and have or be willing to work towards a Level 3 Certificate in Learning Support (or approved relevant equivalent) .


If you would like more information about this or the role please contact Shirley Barker, Team Leader at Shirley.Barker@ccn.ac.uk


Closing date: Tuesday 19 November 2024 at Midnight



As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.

Proud member of the Disability Confident employer scheme

Care Home Manager
Great Yarmouth, Norfolk / £65,000 / BRAND NEW HOME

Care Home Manager required. My client is rated a top 20 large national group with 22 years' experience in the care sector, with continued growth and excellent standards and reputation this is a fantastic opportunity to join an industry leader. This service has 42 beds providing support for elderly people requiring general nursing, dementia, mental health issues, residential and respite care. The home is due to open in the New Year and this is a great opportunity to open, build and maintain an amazing team able to deliver the highest standard of care in a beautiful and state of the art environment.


Care Home Manager duties include:
* Oversee the daily operations of the home
* Be registered with the CQC and be knowledgeable with all relevant legislation and regulations
* Ensure the home provides high-quality care and support to residents
* Control of the budget to ensure meeting of financial targets
* Maintain full occupancy
* Recruitment, retention, training and induction of staff
* Manage and mitigate risks effectively, ensuring a safe environment

Care Home Manager Requirements:
* Registered Nurse with Valid Pin - desirable but not essential
* Excellent knowledge of all Standards and NMC code of practice
* Proven track record of person-centred care planning
* Experienced leader and mentor
* A passion for delivering high standards of care

Care Home Manager Benefits:
* £65,000 + Welcome bonus
* DBS & NMC Paid
* Career development opportunities in a growing company
* Generous Holiday allowance - 25 Days plus Bank Holidays
* Excellent induction
* Private Pension

For further information or to apply please contact Amanda at Time Recruitment or alternatively apply below.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Advinia Healthcare are looking for a dedicated Team Manager to come and join the team at Woodstock Care Home in Dereham. Woodstock is a 28 bedded residential home looking at elderly care and dementia which was inspected last year where it achieved Good from CQC.

Responsibilities:


To ensure appropriate standards are maintained by monitoring and that appropriate professional support is provided to senior staff /team leaders.
Appropriate reviews of care plans /risk assessments and medication administration. To ensure all assessment tools are in place and are fully utilised.
Ensure all residents have a complete care assessment prior to admission to the home, taking account of their physical, social and psychological needs. To ensure as a minimum an annual re assessment of each resident’s needs.
Deploy staff efficiently in relation to care duties to be covered by setting up and controlling the duty rota. Check and monitor care staff hours and authorise time sheets in absence of Home Manager.
To establish good personal relationships with residents and their families.
Work with the Home Manager to ensure all induction and mandatory training is completed. To identify other specific training needs.
To work with the Home Manager on achievement of action plans from external regulators or internal support functions.


Requirements:


Team Leader/Management experience
Ability to communicate at all levels
Ability to work on own initiative unsupervised
Work to deadlines


In return:


Competitive Salary
Flexible salary - Wagestream
Generous Holiday Entitlement
Training & Progression


If this role sounds as though it would be of interest to yourself than please apply now!

PRI2

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Join our friendly, supportive and inclusive team at Lloyd Court to help us make a real difference in the lives of our service users.

Care Support Worker - Days, Norwich

£12.60 per hour (days) + enhancements

35 average hours per week + opportunity for additional hours

Are you an experienced Care professional or new to the industry? Come and work for Norse Care. We offer fully funded accredited courses, excellent career progression, and job satisfaction from improving people's lives.

Please note that Norse Care are currently unable to provide sponsorship.

A day in the life:
As a Care Support Worker you will assist with personal care and support tasks, enabling our service users to make informed choices, promoting their independence and dignity in line with their person-centred care plan.

Working as part of a team, you will build strong relationships with your colleagues and the service users, participating and supporting with wellbeing events and activities, and helping to promote a safe and engaging environment.

Responding to call bells and emergencies in a timely manner and communicating with other medical professionals and community stakeholders as required.

About you:
We are looking for people who are passionate about supporting others by providing excellent care and who share our core values:

• We care completely.


• We collaborate proactively.


• We act with integrity.


• We pursue better.


• We make it happen.

**We will be looking for you to demonstrate these at the interview stage! **
About Lloyd Court:
Lloyd Court is our 40-flat housing with care scheme, where we provide care and support to tenants who live with us in their own flat.

Why work for Norse Care?

We value the contribution that everyone at Norse Care makes to improving people's lives. It's important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed!

We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements. For a complete list of what we offer, please click here to visit our website.

Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values.

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if you have;

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.
- Full UK Driving Licence is preferred, but not essential.


Qualifications for the role;

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.