Total 510 Customer Service job vacancies in Tunstall, Staffordshire, ST6 5JQ

Job Title: SEND Key Worker
Location: Floor Floor 2, Tamworth Library, B79 7DW
Salary: £17.94ph Umbrella / £14.41 PAYE
Contract Type: Full-Time
Hours: 37 hours per week - Monday-Friday 9am-5pm

About Us:
Staffordshire County Council is dedicated to providing outstanding support for children and young people with special educational needs and disabilities (SEND). We are committed to ensuring that every child receives the tailored care and education they need to reach their full potential. We are currently seeking a passionate and motivated SEND Key Worker to join our team.

Role Overview:
As a SEND Key Worker, you will play a key role in supporting children and young people with SEND, ensuring their needs are met both in educational settings and in their personal development. You will work closely with families, schools, and other professionals to develop and implement strategies that enable each individual to thrive.

Key Responsibilities:

• Act as the primary point of contact for children and young people with SEND and their families.
• Develop personalized support plans in collaboration with families, educators, and other professionals.
• Advocate for children and young people to ensure they receive the appropriate support and resources.
• Work closely with schools and external agencies to coordinate services and interventions.
• Monitor the progress of individuals, adjusting plans and strategies as needed to achieve positive outcomes.
• Provide emotional and practical support to both the child and their family.
• Keep accurate records of interactions, assessments, and support provided, ensuring compliance with relevant guidelines and policies.

What We're Looking For:

• Experience working with children and young people with SEND in an educational, care, or social work setting.
• Knowledge of the SEND Code of Practice and the ability to apply it in practice.
• Strong communication and interpersonal skills, with the ability to build trusting relationships with children, families, and professionals.
• Ability to work effectively within a multi-disciplinary team.
• Organised and able to manage a varied workload while meeting deadlines.
• Empathy, patience, and a passion for supporting the well-being of children and young people.

Qualifications:

• Relevant qualification in education, social care, health, or a related field (e.g., SEND qualification, Level 3 Diploma in Supporting Teaching and Learning, etc.).
• Additional training in SEND, safeguarding, or relevant interventions is desirable.

Benefits:

• Competitive salary.
• Opportunities for professional development and training.
• Supportive work environment with a dedicated team.

How to Apply:
Please submit your CV and a cover letter explaining why you are the perfect fit for this role to macy.robinson@servicecare.org.uk.

Support Worker Branston - £11.57ph
Typical Shifts are: 07:30-14:30 & Afternoons 14:30-21:30 or Days - 07:30-21:30. Nights 21:30-07:30

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our 50 Burton Road residential service in Branston is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. We support up to six people with learning disabilities, autism and mental health needs. 50 Burton Road is a friendly and lively environment. This six bedroomed home has a modern kitchen-diner along with a cozy lounge with sliding patio doors leading into the garden. In the warmer weather, you can find us in the garden shooting some hoops with our basketball hoop or relaxing on our purpose-built outdoor seating. Our home is located in a quiet residential area, close to amenities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, and have experience with learning disabilities, autism and mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Location: Stoke-on-Trent

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Cannock

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Tamworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Tamworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Proud member of the Disability Confident employer scheme

• 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days


• Annual bonus scheme


• Competitive pension with up to 10% employer contribution


• Income protection / life assurance


• Commitment from employers on continued learning & development


• Wellbeing support `Help@Hand' offers mental health support, physiotherapy, GP's for both you and your family.


• 2 paid days for volunteering per year


• `MyReward' corporate discount for over 800 retailers and Cycle to Work Scheme.


• Family friendly policies and supportive working environment


• Colleague network groups committed to inclusion and diversity within our Bank.

• Protecting and enhancing customer and company interests by using active questioning and listening techniques to determine customers financial and personal circumstances.


• Identifying customer needs and responding to them, ensuring all relevant facts and information is gathered and protected, to ensure the most appropriate outcome for the customer.


• Handling each call in a professional manner and having the ability to show empathy and sympathy as required


• Negotiating affordable re-payment plans with customers in financial difficulty following income and expenditure analysis

• Unwavering customer focus, with the ability to handle queries of a sensitive and challenging nature


• Evidence of ability to communicate information clearly, concisely and accurately


• Positive and enthusiastic approach


• Strong interpersonal skills and an excellent telephone manner


• Evidence of Good problem solving and analytical skills


• Proven ability and desire to work in a fast paced environment


• Computer literate with the ability to navigate confidently and quickly around multiple systems whilst speaking to customers over the telephone

Proud member of the Disability Confident employer scheme

Job Title: Multi-Site Service Manager - Supported Living (Learning Disabilities)

Salary: £33,390

Full Time: 37.5 Hours per week - Hybrid role. At home and out on site.

Location: Stoke, Stafford and Telford.

Overview:

We are seeking a dedicated and experienced Service Manager for our Supported Living Service sites across the Stafford, Stoke and Telford area.

You will oversee the management of self-contained apartments for service users with Learning Disabilities.

This pivotal role involves overseeing the daily operations, ensuring high-quality care provision, and fostering a supportive environment for both residents and staff. The Service Manager will play a crucial role in promoting independence, well-being, and community integration for individuals with LD.

Key Responsibilities:

Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations.

Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Conduct regular assessments, audits, and evaluations to identify areas for improvement.

Staff Leadership and Development: Lead, motivate, and support a multidisciplinary team of support workers, ensuring they are well-trained, competent, and equipped to deliver person-centred care. Provide coaching, supervision, and performance feedback.

Person-Centered Support: Ensure that support plans are tailored to individual needs, preferences, and goals, promoting independence, choice, and dignity for residents. Foster a culture of empowerment and inclusion.

Risk Management: Proactively identify and mitigate potential risks to the well-being and safety of residents and staff. Implement robust safeguarding procedures and crisis management protocols.

Stakeholder Engagement: Build positive relationships with residents, their families, advocates, and external agencies to promote collaborative care planning, advocacy, and community integration. Act as a liaison between the service and external stakeholders.

Continuous Improvement: Drive innovation and continuous improvement initiatives within the service, exploring new approaches, technologies, and best practices in LD care. Champion a culture of learning, reflection, and adaptation.

Documentation and Compliance: Ensure accurate and timely record-keeping, documentation, and reporting in accordance with regulatory requirements and organizational standards.

Qualifications and Experience:

- Must be a DRIVER

- Strong supervisory skills with the ability to support and develop a team

- Be qualified to a minimum standard of Level 3 in Health and Social Care

- Ideally you will have previous experience in a Supported Living or Residential service

- Experience working with adults with Learning Disabilities or Mental Health

- Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)

To be considered for this role CLICK APPLY TODAY!

Are you looking to broaden your clinical experience, working alongside the military in a temporary capacity?

We are looking for experienced, enthusiastic and professional healthcare candidates to work at military locations throughout the UK for ad-hoc assignments, which once registered, will be available to you through the easy to use Patchwork Health app.

HCRG is the first of its kind Staff Bank to support the permanent military and civilian workforce predominantly in the provision of primary, but also secondary, healthcare, dental and mental health services. Previous experience of working with the military population would be desirable but not necessary to apply to the Staff Bank.

By joining the Staff Bank, you will benefit from:

Priority access to temporary assignments
Continuity of access to temporary assignments
Access to a dedicated Bank Team
Free CPD Training
Free Health & Wellbeing Services
Free Occupational Health Screening
Free Appraisals
Free Revalidation
Free Mandatory Training
Interested in applying? Submit your CV to Hugo.sousa@hcrg.uk.com / 02072469153

We are an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

Dates: 25/09/2024 -28/03/2025

LOCATION:

JOB DESCRIPTION

DENTAL PRACTITIONER
A. OVERALL JOB DESCRIPTION - SERVICE REQUIREMENTS
1. To work independently and to provide both a full range of dental treatment to
maintain oral health and to undertake related general administrative duties where required to
work towards improving and maintaining the dental health and operational fitness of
personnel for whom they are providing care for.
2. To assist the Senior Dental Officer (SDO), when present, or operate independently to
achieve dental fitness targets, for all entitled personnel, as detailed in JSP 950 Leaflet 2-23-
1 and DPHC Dental SOPs.
3. To ensure that not less than 6.5 hours per day in 2 sessions are set aside for direct
patient contact.
4. To ensure that all treatment is correctly recorded on the electronic health record and
any relevant FMed documents.
B. STANDARDS TO WHICH A DENTAL PRACTITIONER MUST COMPLY WHEN
PROVIDING THE SERVICES
5. To comply with all relevant Contracting Authority policy including DPHC (Dental)
policies, regulations and orders as well as JSP 950 Leaflet 2-23-1 and other policies as
notified to the Dental Practitioner.
6. To ensure that surgery management, document administration (including the
rendering of dental returns and safe custody of F Med 271s) and maintenance of equipment
is undertaken to the standards laid out in JSP 950 Leaflet 2-23-1 and DPHC Dental SOPs.
7. Treatment is to be provided in accordance with The College of General Dentistry (CG
Dent) guidelines
8. To ensure compliance with radiation safety orders and adhere to current control of
substances hazardous to health (COSHH) regulations.
C. ESSENTIAL REQUIREMENTS / QUALIFICATIONS / EXPERIENCE
9. Fully registered with the General Dental Council (GDC) without restrictions.
10. Certified completion of Foundation Training in Dentistry in the UK or have evidence of
at least 24 months full-time postgraduate clinical experience derived in a primary dental care
setting or have qualified before foundation training became compulsory in the NHS.
11. Must hold valid suitable and appropriate indemnity insurance with a recognised dental
defence organisation.
12. Must provide evidence of clinical currency in accordance with JSP 950 Leaflet 4-1-4
Returning to Clinical Practice, specifically a minimum of 2 clinical sessions per week over the
last 15 months.
13. To have completed GDC highly recommended Continuing Professional Development
(CPD) including medical emergencies, safeguarding children and vulnerable adults,
disinfection and decontamination, radiography and radiation protection.
14. To be trained and current in emergency and resuscitation procedures and have
practised and tested these procedures at least annually in accordance with Resuscitation
Council (UK) guidelines and JSP 950 Leaflet 4-6-1 DMS CPR Standards and Training.
15. Must have undertaken the additional health clearance checks for clinicians required
to perform Exposure Prone Procedures (in accordance with the Department of Health policy
entitled "Health clearance for tuberculosis, hepatitis B, hepatitis C and HIV: New Healthcare
Workers").
D. DESIRABLE REQUIREMENTS / QUALIFICATIONS / EXPERIENCE
16. Previous Ministry of Defence (MoD) Experience.
17. An NHS Performer number.
18. A dentally related level 7 postgraduate qualification