Total 3 Customer Service job vacancies in Tyndall AFB, Florida

SUMMARY OF DUTIES: The purpose of this position is to accomplish maintenance on electronically controlled powered support equipment containing highly complex digital devices and integrated circuits.

• Responsible for the accurate interpretation of numerous manufacturer drawings, specifications, operating instructions, and test procedures, to troubleshoot, calibrate, align and repair a variety of highly complex pieces of powered support equipment.
• Performs inspections, preventive maintenance, servicing, repair, and adjustments on complex rotary diesel engines.
• Must independently determine work sequences, specifications, and special procedures to be used to fault-isolate and repair unusual problems in various pieces of powered support equipment.
• Performs intermediate-level maintenance on powered support equipment and non-powered AGE. This includes working on cryogenic equipment, engine and generator changes, removing, repairing, and overhauling of accessories, and rebuilding of units.
• Troubleshoots, repairs, overhauls, modifies and operates aerospace ground equipment such as AC and DC power generators, various types of internal combustion engines, air compressors, blowers, hydraulic test stands, cabin leakage testers, portable diesel engine driven generators, emergency lighting units, de-icers, heaters, load banks, hydrostatic testers, cryogenic carts, decontamination units, thermal bath, vacuum pumps, flow meters, lavatory service trailers, air conditioners and various pieces of non-powered AGE.
• Performs maintenance data collection, and prepares other required forms.
• Prepares for and participates in various types of readiness evaluation such as ORI, IG and UE inspections, mobility, and command support exercises.
• Participates and assists in conducting the necessary safety program for the Aerospace Ground Equipment activity.
• Performs other duties as assigned.

• Provide professional nursing care through the delivery, management, and coordination of care and services in a clinic setting through face-to-face encounters or via telehealth/virtual nursing.
• Manage acute and episodic healthcare concerns, health maintenance and promotion, disease prevention and management, patient education, case management, and coordination of care for patients throughout the healthcare system.
• Make independent nursing diagnoses by analyzing assessment data to determine patient care needs, i.e., preventive services, health promotion, health maintenance, or health-related problems or issues.
• Obtain and screen radiology, laboratory, and pathology study results, notifying the credentialed provider of abnormal results.
• Document all nursing care and services in the patient’s electronic health record.
• Perform medication administration via various routes (e.g., oral, optic, ophthalmic, rectal, vaginal, intramuscular, subcutaneous, intravenous, topical, etc.).
• Provide health education/coaching to patients, significant others, and/or family members/caregivers.
• Participate in continuing education programs and engage in evidence-based improvement projects to update and/or maintain skills and advance clinical practice.
• Orient, train and mentor civilian, military, and/or contract personnel.

Responsible for tactical, strategic. and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures. plans and programs, operational automation, military operations. special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.

The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.

For the assigned Facility/Duty Location:

1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.

2. Communicates intra / inter facility as well as among various lines of business and industry.

3. Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives.

4. Applies expertise toward the completion of projects/studies and facility reports.

5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.

6. Conducts investigations. evaluations, and briefs facility personnel.

7. Develops methods to improve customer service and the quality of support provided.

8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.

9. May perform duties outside of the facility commensurate with grade and experience.

Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.