Total 3 Customer Service job vacancies in WV13 2DB

LEARNING SUPPORT ASSISTANTKS3/4 (Special Educational Needs Department) Scale 4 (Point 4:7) 30.83 hours per week fixed term contract (term time only) Annual salary : £29,412 per annum (pro-rata) Actual Salary : £22,491 An exciting opportunity to join our dedicated Learning Support Department, the appointed candidate will be able to demonstrate a willingness to be flexible and adaptable as part of a busy and committed support team. The successful candidate will need to be skilled in working with young people with social, emotional and mental health difficulties that significantly affect learning. Our LSAs work closely with teachers to support young people with a range of learning needs to enhance their learning across the curriculum both on a 1:1 basis and in small groups and would be able to enthuse and motivate, bringing creativity and initiative to the role. Ability to support high level learning in English and/or Mathematics an advantage. In return we offer the opportunity to become part of a collaborative and forward-thinking team where you can develop your skills as a valued member of our staff. Experience preferred.
Camden School for Girls is a heavily oversubscribed 11-18, four form entry girls’ school. We provide a dynamic and nurturing learning environment for all of our students, have a strong sense of community and foster an environment where everyone feels valued. We have been identified five times by government ministers as one of the top 100 schools in the country. have a strong sense of community and we foster an environment where everyone feels valued. For an application form and job description (CVs not acceptable) please visit the vacancy section of our website or apply through E-Teach. Closing date: Friday 6th December 2024Interviews : w/c Monday 9th December 2024We reserve the right to interview any suitable candidates ahead of the closing date The school is committed to safeguarding and promoting the welfare of children and young people and anyone applying to work in our school is expected to share this commitment. Any appointment is subject to a satisfactory Enhanced with Barred List check through the Disclosure and Barring Service (DBS).

An exciting new Customer Service Advisor opportunity at DX!



About Us

We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.



What will it feel like to be part of our team?

At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.



Why DX?

We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.



Role summary:

Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.



Key responsibilities:

-Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts

-Action all customer queries in line with the required processes and service level agreements

-Work as part of a team to ensure great customer service delivery - every time

-Engage proactively with service centres to ensure customer requirements are received and actioned

-Recognise and deal with queries, requests and problems in line with our customer account requirements

-Identification and action of escalation issues

-Undertake any other customer account support duties as required

Benefits:

-Competitive Rates of Pay

-Company Funded Health Cash Plan

-Holidays: 20 days increasing with length of service + bank holidays

-Long Service Recognition scheme

-Enhanced Maternity & Paternity

-Company Pension Scheme

-Life Assurance

-Employee Assistance programme including 24/7 Virtual GP

-DX Discounts Portal

-Excellent opportunities for career progression and more!!



We look forward to hearing from you!

An opportunity to join our family where work is a pleasure.

Location: A two-minute stroll from Manchester Piccadilly train station brings you to the door of the luxury 61-bedroom hotel in Manchester city centre, housed in a 19th century textile factory.
This city centre location gives our employees the experience of working in a quality led-hotel in the hustle and bustle of a major city.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Hours: Full time or part time – We are flexible and want work to fit your plans too, so let us know what you are looking for

Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.