Total 60 Customer Service job vacancies in leicester, LE3 8RA

Learning Support Assistant
Wreake Valley Academy
Permanent
Contracted Hrs: 28.75 per week
Working Wks: Term Time + Inset Days (39 wks)Grade: Grade 5, Pts 7 to 8
Salary: £16,288 to £16,546 per annumDo you have a passion for education and enabling children and young adults to achieve to the highest of their ability?
Are you looking for a rewarding role in which you can make a real difference?
Would you like to work in a supportive team that values each individual’s contribution?
If so, this could be the perfect opportunity for you!
We are looking for a confident, hard-working and committed Learning Support Assistant to join us at Wreake Valley Academy. This is an exciting opportunity for someone who is passionate about supporting all children to achieve their potential, no matter what individual challenges they may face.
The main focus of this role is to facilitate learning across the broad curriculum and to facilitate the building of positive and appropriate relationships with their peers; this may mean dealing with challenging behaviour. The successful candidate will assist the class teacher in delivering pupils’ education. This includes contributing to planning and preparation of differentiated resources and individual instruction. The Learning Support Assistant will support the learning of individual students within the classroom in all subjects.
This role is a rewarding one with a successful candidate having the opportunity to become part of the Bradgate Education Partnership family and will benefit from working with great students and alongside experienced, friendly and welcoming staff members. In addition, the successful candidate will have access to our CPD programme.
The ideal candidate will:
• Be NVQ Level 2 qualified or have equivalent experience of supporting teaching and learning in an educational setting
• Have good numeracy and literacy skills
• Have basic IT skills
• Have good influencing skills to encourage pupils to interact with others and be socially responsible
• Have high expectations and work to ensure that all children can succeed in their learning
• Be a team player
• Have a great sense of humour
In return we offer:
• Opportunity to work within a supportive team
• Opportunities for career development with access to apprenticeship and training schemes
• Generous annual leave entitlements
• Access to the generous Local Government Pension Scheme (24% contribution by the employer)
• Employee Support Service (counselling) for employees and close family members (24/7 support)
• Employee Discount and Benefit Scheme
Applications
If you would like to discuss this post or arrange a visit to the school please contact the Head Teacher, Ben Rackley, prior to applyingTo apply for one of the positions:
1. Visit our careers website and search for the vacancy
2. Apply using the online application form
3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Monday 25th November 2024
Provisional Interview Date: Week commencing 2nd December 2024
We look forward to receiving your application!
SAFEGUARDING…
Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks.
WE ARE ALL UNIQUE…
At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.

Service Care Solutions are working alongside a local authority in Leicester for a Procurement Manager to join the team on a permanent basis. Please find a description of the role below

Job Title: Procurement Manager

Location: Leicester
Salary: £49,000 to £52,000
Contract Type: Permanent

You will develop and implement procurement strategies, manage high-value and complex contracts, and drive savings and service improvements. The role also involves leading a procurement team, ensuring compliance with public procurement law, and championing social value initiatives. Office attendance is required in Leicester one day a week.

Key Responsibilities:

• Develop and implement procurement strategies for goods, works, and services.
• Oversee the tendering, award, and management of contracts, ensuring compliance with UK public procurement law.
• Lead and develop a high-performing procurement team.
• Apply risk management techniques to mitigate procurement risks.
• Champion social value through procurement, focusing on local economic regeneration, employment, and sustainability.

Essential Requirements:

• Extensive experience in procurement, tendering, and contract management, including high-value and complex projects.
• Strong knowledge of UK public procurement law and contract law.
• Experience in developing procurement strategies and managing procurement teams.
• Ability to apply risk management in procurement processes.
• Experience in driving social value through procurement practices.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

Your new company
Hays Business Support are seeking a friendly, professional, and highly organised temporary Receptionist located in Birstall. The ideal candidate will serve as the first point of contact, providing exceptional customer service and administrative support.
Your new role
This role is a temporary role to start at the beginning of December up until February 2025. The working hours required are Wednesday and Thursday 8.30am-5pm and Friday 8.30am-4.30pm.

Responsibilities for the role include:

• Receive and greet visitors to the building, issuing visitor identification badges and directing them to their required location
• To receive incoming administrative calls during office hours and ensure that they are processed, including the transferring of calls
• To distribute incoming correspondence and communications in accordance with agreed procedures
• To maintain a safe and clean reception desk and area
• To carry out a variety of administrative tasks and duties commensurate with the role
• To carry out Data input to update and maintain information

What you'll need to succeed
To be successful in this role, you must have a minimum of 6 months experience working as a receptionist as well as having basic ICT skills in Microsoft Office applications such as Outlook, Word and Excel. You must have excellent communication skills both verbally and written.




What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Starting salary: £27,000 - £30,000 (depending on experience)37 hours per week, 52 weeks/yearEducation Systems Support Limited is an accredited SIMS support company that provides management information systems support and training to schools.We are looking for a Training and Support Officer to join our team. In this role, you'll deliver essential support and training to schools, guiding them in the daily use of the SIMS Management Information System.
The postholder will be based at New College Leicester but will be required to travel between sites as required.
Main duties will include:Helpdesk support for our customers.
Delivering training to school staff in the use of SIMS and preparing training documentation.
Leading on more than one major area of the software (e.g. Attendance, Personnel, Management of the Pupil Record, etc).
Applicants should have:Substantial schools’ MIS experience (SIMS experience preferred)
Experience of writing guidance and/or training materials
Excellent customer service skills
Excellent communication skills (both verbal and written)
Good IT skills with a working knowledge of MS Word and Excel.
How to apply:Application details are explained in our ‘Information for Applicants’ document (please click Apply Now button). Completed applications must be returned to us by Friday, 13th December 2024.
We aim to interview candidates during week commencing Monday, 20th January 2025.

A fantastic new job opportunity has arisen for a committed Support Worker to work in an exceptional learning disability service based in the Cromer, Norfolk area. You will be working for one of UK’s leading health care providers

This service provides opportunities for people with learning disabilities and autism to create their own home. Opened in 2005 and with our high staff ratio on duty throughout the 24hrs period we can support and enable individuals with complex behaviours

**To be considered for this position you must hold an NVQ Level 2 in Health & Social Care**

As the Support Worker your key duties include:
• Using the training provided, assist those who we support by helping with daily tasks
• Be there to support in day to day life; such as social visits, family visits and also days out to some great, local attractions
• Keeping paperwork up to date to ensure everything is captured for each person who lives in the service
• Working positively with colleagues, families and external organisations to assist in supporting those who live in the home

The following skills and experience would be preferred and beneficial for the role:
• Strong communication skills
• Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
• Effective decision making and judgement
• Strong planning and organisation skills
• Achieves all Health & Safety standards

The successful Support Worker will receive an excellent salary of £11.50 per hour and the annual salary is £22,425 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• Market leading pay rates
• Free compliance training, and opportunities to develop
• Flexibility in creating your own rota to suit your life
• Free uniform
• Free enhanced DBS check
• Employee Assistance Programme
• Life Assurance (2 x salary)

Reference ID: 6862
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Your new role

• Greet visitors, issue ID badges, and direct them as per security protocols.
• Handle administrative calls, transfer them appropriately, and direct emergency calls to the Fire Control Centre.
• Distribute incoming correspondence and prepare outgoing communications.
• Maintain a safe and clean reception area.
• Perform various administrative tasks relevant to the role.
• Update and maintain information in Service systems and use MS applications for communication.
• Execute specific duties during building evacuations.
• Ensure tasks reflect the Service's Equality and Diversity policies.
• Comply with Data Protection and Information Security legislation.
• Adhere to Health and Safety policies.
• Undertake additional duties as directed by the Chief Fire and Rescue Officer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Learning Support Assistant SEND – Advert
Do you have experience working with children with special educational needs? Are you calm, compassionate and adaptable?
Fernvale Primary School, part of the OWLS Academy Trust, have a great opportunity for a kind, caring and passionate Learning Support Assistant to join our lovely support team! We are seeking dedicated experienced candidates who will work on a 1:1 basis with a child identified as having special educational needs and has an EHCP/High Needs. We are looking for someone who will work closely with our staff to support the intellectual and social developmental needs of our pupil during structured and unstructured times.
The successful candidate will need to deliver personalised activities inside and outside of the classroom, which help individuals to meet their agreed provision and targets.
The successful candidate will:
• Have previous experience in an educational setting and working with children aged 4 to 11;
• Have experience of working with pupils with speak and language needs;
• Have experience of working with pupils with ASD or ADHD or emotional behavioural needs;
• Have the ability to communicate effectively and appropriately with children and adults;
• Have had Team Teach training and experience of positive handling or a willingness to go on the training;
• Have knowledge of how/when best to intervene in children’s learning in order to help them progress;
• Have patience, resilience and a passion for the educational needs and development of happy and competent children;
• Be able to engage children both inside and outside of learning times and adaptability;
• Have knowledge and understanding of the requirements of Safeguarding Children and Vulnerable Adults in the education sector as applicable to this role; and
• Possess a good standard of written/oral English and Numeracy skills.
We are looking for someone who:
• Has experience of supporting teaching and learning in a formal setting, ideally with pupils with special educational needs
• Is committed to supporting children to access all areas of school life;
• Understands how and when to intervene in children’s learning in order to help them progress;
• Who can be flexible and adapt to the child's need;
• Has experience of EYFS and KS1;
• Is willing to undertake training around interventions to support special educational needs pupils
We can offer you:
• The chance to join a friendly, supportive and highly committed staff team;
• A school where children work hard and are respectful of everyone’s needs;
• Fixed term contract for a year with the possibility of it being extended;
• A working atmosphere that is built upon trust, honesty, integrity and an unwavering commitment to excellence for all children.
For further information please refer to the attached letter to applicants and job specification.
Specifics: • Grade 5
• Weeks: Term time + INSET days;
• Hours: 8:45am to 3:15pm, with an hour unpaid lunch break
OR 2 candidates working as a job share 8:45am-12:30pm / 12:30pm-3:15pm (please indicate your preference) on the application form.
* Contract type: fixed term contract (until the end of this academic year) with the view to be extended
Applications must be submitted using the OWLS Academy Trust Application Form (available to download as a Word Form or a PDF document).
• Closing date for applications: Wednesday 27th November 2024
• Interviews: w/b 9th December 2024
• Start Date: 6th January 2025
Fernvale Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to satisfactory references and a satisfactory enhanced DBS disclosure.
Fernvale Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to satisfactory references and a satisfactory enhanced DBS disclosure.

Position: Support Worker
Location: Leicester City
Hours: 37.5 hrs contracted hours per week (Mon-Sun, including weekends, days, evenings and holidays)
Salary: £22,876.43 per annum (£11.70 p/h)
Job ref: 4053
We regret to inform you that Advance is unable to accept any sponsorship requirements.

About the Role:
Would you like to work somewhere where you get to make a real difference every day?
Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives?  Do you love the idea of no two days being the same? If so, we want to hear from you.
Advance is looking for Support Workers in Leicester City to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose.  We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.

Day to Day Activities: 

- Assisting with personal care and hygiene (if required)
- Medication administration (if required)
- Support with preparing and cooking meals
- Support with attending medical appointments
- Support with social activities
- Support with independent skills
- Support with domestic duties such as cleaning and laundry
- Keeping accurate records and updating care plans as required
- Keeping up to date with your training

Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.
About the candidate:
You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities.
If you think a Support Worker role sounds right for you, you will need to be:

- Good at working on your own and within a team
- Excellent at communicating with people
- Able to complete quality support records
- Able to work every other weekends
- Able to work between 7am and 10:30pm
- Ability to follow a Support Plan and Risk Assessments and maintain customer records
- Need to be literate and numerate in English
- Willingness and ability to achieve the Care Certificate

For more information about the role please contact, Gemma Hewitt on Email:gemma.hewitt@advanceuk.org between Monday - Friday 9am - 5pm

About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

Weare an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

- Flexible hours to fit around you and the needs of our customers
- Paid mileage and travel time between appointments
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
#INDADVHP

Proud member of the Disability Confident employer scheme

About The Company
About Salutem:
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.
Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities
Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:
Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based
Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment
Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

About The Role
The Honeysuckle Farm Family are recruiting!
Honeysuckle is a 15-bed residential care home in Leicester. We support adults with learning and physical disabilities to meet their personal goals and future aspirations as well as supporting them to live the life they love!
We have a resident dog called Nigel here at Honeysuckle Farm who all the individuals we support love! We also have six ducks, that we’ve raised from tiny ducklings, that live alongside us all too. We love spending time in the garden, and we have a sunflower race every year. We love a good party, and love to celebrate each other’s birthdays with friends, family, food and of course, lots of cake!
If you’re looking for a job that’s meaningful where you can make a difference - then it’s time to apply and help us live our best lives.
At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

About the Role:
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit
Apply Now!
Don't meet every single requirement? We invite you to apply anyway! At Salutem Care and Education, we are dedicated to building an inclusive and diverse organisation led by our core values—Supportive, Ambitious, Loyal, Unique, Transparent, Engaging, and Meaningful—you might be led by these values rather than your skill set. Your potential and values may be what we are looking for, even more than your current skill set. If you are ready to embark on this journey with us, we encourage you to apply!

Undertake specified direct and indirect care, clinical and therapeutic intervention as delegated by the Registered Nurse / Health Care Professional. Carry out specified delegated clinical care and support consistent with the patient / users plan of care. Deliver unsupervised specified care and intervention as prescribed by an appropriate Registered Health Care Professional in accordance to agreed Trust and Directorate policies, procedures and protocols. Assist the Registered Professional by developing care plans for treatment, assessing and documenting care, providing verbal and written reports in an effective and safe manner. Make observations of care with regard to supporting the patient/users general health and well-being. Reporting areas of concern. Assist and support care delivery by only undertaking delegated work that is within own level skill and competence. Contribute to the overall effectiveness of the care delivered by the Medical retina team and that benefits the patient/ user experience. To support the medical retina team in delivering injection lists in UHL or in a community setting. To support Medical Retina clinics where required. To be involved in Audit and research. To support transformation and change within the Ophthalmology services.

Role:Field Care Supervisor

As a Field Care Supervisor you will be responsible for the ongoing field supervision of domiciliary and continuing healthcare support workers and will ensure that patient or service user requirements are met whilst maintaining compliance of care and nursing standards in accordance with AHG and Local Authority policies and procedures.

You will be required to provide day-to-day support to the Operational Network, assisting with the assessment, set up and review of health and social care packages, and you will be required to ensure that a skilled workforce is in place and they are able to deliver safe quality care to all clients.

As the Field Care Supervisor your responsibilities will include:

Ensuring that the client receives the appropriate care package and that continuity of care is a priority.

Providing telephone support to clients and care staff and where necessary, to work as a “hands on” carer in setting up the packages in the initial few weeks.

To assist the Branch Manager in auditing the standard of service delivery to clients.

Assist the Branch with Care Workers interviews & compliance

Assist with Risk Management training to all existing Care Workers

Complete the Risk Assessments and care plans of all domiciliary packages as well as the Non Case Managed & Level 1 Continuing Healthcare packages

Qualifications & Experience

Ideally possess a minimum of NVQ Level 2 in Health and Social Care

You must demonstrate commitment to working within a team and have a flexible approach to working hours and practices.

This role will involve an element of on-call duties.

Driver with access to a vehicle.

For more information about the role and package details please apply online today!.

Learning Support Assistant
Ratby Primary School
Permanent with fixed term additional hours
Contracted Hrs: 15.75 hours per week
Fixed Term Hrs: 10.5 per week until 25th August 2025
Working Wks: 39 Weeks
Grade: Grade 5, Pts 7 to 8
Salary: £8,451 to £8,592 per annum
F/T Salary: £5,634 to £5,728 per annum
Start Date: ASAPAre you a hardworking and motivated individual?
Do you have experience of supporting teaching and learning within a classroom?
Would you like to work within a supportive team and have a positive impact on the young people we support?
If so, this could be the perfect opportunity for you!
An exciting opportunity has arisen for a Learning Support Assistant to join Ratby Primary School on a permanent basis with fixed term additional hours until 25th August 2025. The working days for the position will be Monday Tuesday and Wednesday (Permanent) and Thursday & Friday (Fixed Term). We are looking for someone that is determined and professional with the willingness to learn. This is a unique opportunity to contribute to a successful and dynamic school environment.
The Learning Support Assistant is responsible for providing support to our pupils and teachers to provide high quality education. The successful candidate will work with whole classes, small groups and SEN pupils on an individual 1:1 basis.
This role is a rewarding one with a successful candidate having the opportunity to gain more experience in the classroom, and work with a supportive team who are enthusiastic about education and ensuring that the children reach their potential in all areas of the curriculum.
The ideal candidate:
• Must have a NVQ Level 3 or equivalent experience in Teaching and Learning
• Will have experience working in a classroom environment
• Will have good literacy and numeracy skills
• Will possess excellent communication skills
In return we offer:
• Opportunity to work within a supportive team
• Opportunities for career development with access to apprenticeship and training schemes
• Generous annual leave entitlements
• Access to the generous Local Government Pension Scheme (24% contribution by the employer)
• Employee Support Service (counselling) for employees and close family members (24/7 support)
• Employee Discount and Benefit Scheme
ApplicationsTo apply for one of the positions:
1. Visit our careers website and search for the vacancy
2. Apply using the online application form
3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Monday 18th November 2024
Provisional Interview Date: Week Commencing 25th November 2024We look forward to receiving your application!
SAFEGUARDING…
Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks.
WE ARE ALL UNIQUE…
At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.