Total 791 Customer Service job vacancies

• Serves as a Project Manager for highly complex projects working with an interdisciplinary team from development through delivery.
• Prepares, maintains and ensures the accuracy of acquisition plans and strategies, milestone charts and schedules to include legal documentation, realty transactions and key business documents.
• Provide expert guidance to ensure compliance with regulatory requirements, policy, developing best practices, providing training and ensuring stakeholders are informed throughout all phases.
• Plans and contracts for major acquisitions involving varying issues and concerns in sensitive or unpredictable situations, ensuring the terms and conditions are acceptable within private industry and comply with federal laws, regulations and statutes.
• Acquire real property and/or manage federally owned, leased or delegated space utilizing complex real estate work.

• Performs as the primary liaison between the Air Force Executive Dining Facility (EDF) and customers requesting catered food/beverage support.
• Ensures proper execution of all catered events. Informs staff members on all details for catered events.
• Performs administrative work involving completing catering contracts and invoices as well as assists with daily accounting data input and membership letters.
• Performs as the fund's custodian, accepting cash and check payments for invoices as well as individual member accounts.

• Exercises mature judgement using a wide range of therapeutic skills in the assessment, diagnosis, and treatment of patients and their family who present with problem and management of acute and chronic mental illness with patients of all ages.
• Provides community-based, integrated treatment plans and furnishes continuing clinical services to patients and families.
• Provides Navajo and English interpretation for clients, patients and general community to answer questions regarding services, scheduling and assists providers.
• Works with other health technicians and psychologists.
• Assists in organizing and working with the health/community teams to plan, develop and implement integrated behavioral health programs that meet the needs of the public in the service area.
• Participates in departmental quality monitoring and performance improvement activities, planning, data collection and
  reporting.

As a Conservation Program Specialist your duties will include but are not limited to the following:

• Develops draft and final policy, regulations, and legislation that better provide management tools and guidance to program staff, resulting in more effective and efficient conservation delivery. This includes Federal Register documents and any other supporting material needed to support development of policy, regulations and other public notifications.
• Coordinate development and approvals of policy and regulatory packages for the program, providing technical expertise and process management with minimal supervision.
• Lead national teams and committees composed of regional office and field staff to obtain input into implementation of regulations, policies, and planning. These teams meet weekly and development of agendas, meeting notes, and teeing up issues for group discussions are imperative.
• Consult with the Department of Interior Solicitor's Office and Department of Justice on lawsuits and legal matters affecting Refuge System policies and regulations. Lead briefings on sharing Solicitor Office opinions to leadership and recommend a direction to proceed.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level.

• Develops leveraged partnerships with state and local/community organizations, as well as state and local government entities that serve targeted taxpayer populations. Utilizes consultative sales skills to develop leveraged partnerships. Serves as the Relationship Manager for these partnerships and coalitions in order to ensure effective delivery of outreach, education and free tax preparation programs. Communicates key program messages, supports partners with program delivery, and monitors compliance with program quality standards.
• Develops, recommends and implements marketing plans, including targeted key messages, information dissemination methods, and optimum communication vehicles. Develops and recommends effective, research driven marketing strategies for agency programs, products and messages.
• Working with leveraged partners, reviews and analyzes taxpayers' financial information to recommend alternatives for filing and payment of federal taxes. Independently reviews tax liability issues, reviews data, identifies and addresses potential tax issues; explores issues to determine nature, scope and direction of inquiries; evaluates alternative courses of action to resolve issues/problems; develops marketing plans and products.
• With some guidance, plans, prepares and conducts, or arranges for leveraged partners to conduct, a variety of innovative and customized seminars, speeches, workshops and feedback sessions that highlight IRS benefits emerging issues and new legislation to targeted audiences. Delivers objectives through a portfolio of partners, requiring customized marketing strategies to promote voluntary compliance.
• Conducts studies and surveys to evaluate marketing efforts for demographic or customer segment assigned in order to measure and maintain quality of tax products and information disseminated. Adjusts marketing practices or techniques according to data collected and/or customer feedback related to agency compliance activities.
• Collaborates with partners and others to assess the effectiveness of local marketing efforts. Provides feedback and recommendations to management and partners regarding marketing events, marketing program effectiveness and additional needs for marketing products and/or communication vehicles. Coordinates activities to plan and resolve unusual or controversial issues regarding marketing/promotional ideas. Coordinates with area and headquarter offices on marketing program development and implementation. Provides support to product development.

• Will focus research efforts on management practices and dietary factors that influence greenhouse gas emissions in beef cattle.
• Evaluates the impact of management systems, and supplementation strategies on enteric methane and other greenhouse gas emissions from beef calves.
• Develops treatments applied, conducts research, and publishes the research results during their postdoc program under the guidance of their Postdoctoral Mentor.

• Exercises mature judgement using a wide range of therapeutic skills in the assessment, diagnosis, and treatment of patients and their family who present with problem and management of acute and chronic mental illness with patients of all ages.
• Provides community-based, integrated treatment plans and furnishes continuing clinical services to patients and families.
• Provides Navajo and English interpretation for clients, patients and general community to answer questions regarding services, scheduling and assists providers.
• Works with other health technicians and psychologists.
• Assists in organizing and working with the health/community teams to plan, develop and implement integrated behavioral health programs that meet the needs of the public in the service area.
• Participates in departmental quality monitoring and performance improvement activities, planning, data collection and
  reporting

The major duties of the Contracting Specialist position include, but are not limited to, the following:

• Provides procurement direction, guidance and requirement/policy interpretation on Federal, Department and Bureau regulations. Serves as lead contracting member on project teams; analyzes difficult issues and identifies alternative or new courses of action.
• Oversees acquisition planning and pre-award activities and requirements; serves as source selection authority. Awards and obligates contracts.
• Prepares government decisions in response to contractor requests for equitable adjustments and claims.
• Oversees contract administration; negotiates contract changes, modifications and terminations.
• Ensures contractor compliance throughout contract performance period.

• Assists in one or more phases of the research process by performing a variety of standardized or routine duties, in a laboratory, field, or greenhouse environment, common to the assigned area of work.
• Maintains inventory of chemicals.
• Prepares solutions and reagents for use in the laboratory, field, or greenhouse.
• Safely disposes of waste material (both chemical and biological).
• Records instrument readings, collects samples, and takes measurements.
• Keeps detailed records of experimental data.
• Tabulates, analyzes, and summarizes data using personal computers and software packages.
• Performs routine and recurring techniques and studies using a variety of specialized equipment.

• Performs nursing care to meet patient needs; learns appropriate policy and guidance.
• Able to carry out objective of the nursing program by following guidelines to meet and maintain program requirements.
• Recognizes the patient's autonomy and promotes independence by means of respect, limit setting and individualized treatment.
• Complies with the Standard Operating Procedure (SOP) for pretreatment/cleaning Reusable Medical Devices (RMD) in applicable patient care setting.
• Administers nursing care to patients, such as baths or showers, enemas, treatments, and minor dressing changes, as assigned.
• Prepares patient for diagnostic and/or therapeutic procedures.
• Prepares and administers prescribed medications.
• Identifies, reports, and documents medication errors/discrepancies, reactions, and side effects immediately, according to policy and procedure.
• Observes for physical and/or emotional changes in patient's health condition, which may include prescribed medications/treatments, to promptly and accurately documenting identified changes, and reporting any deviations from normal to RN/HCP.
• Participates in structured activities based on patient care needs.
  
  vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf
  
  Work Schedule: Monday - Friday, Day Tour
  Recruitment Incentive (Sign-on Bonus): May be authorized for a highly qualified candidate
  Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
  Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
  Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
  Telework: Not eligible
  Virtual: This is not a virtual position.
  Functional Statement #: 21076F
  Permanent Change of Station (PCS): Not authorized

This position is located in the Southeast Sunbelt Region (R4) within Atlanta, GA (Local Commuting Area Only). The incumbent will be expected to report to the Regional Office Building (ROB) at least 2x per pay period.

Implementation, Administration & Oversight of Procurement Data Systems:

• Serves in a primary or supporting role (as assigned) to implement and monitor the acquisition management information system.
• Serves as an Expert and performs a variety of data analysis, management, and monitoring of systems to ensure the integrity and oversight of key procurement related Electronic Information Systems (EIS). EIS includes but is not limited to: Electronic Acquisition System Integration (EASi), Federal Procurement Data System (FPDS NG) System for Award Management (SAM) to include Contract Opportunities, Contractor audits Assessment Reporting System (CPARS).
• Identifies and analyzes issues, problems, and challenges facing the internal and external environment; overlaps in management support services and/or the need for consolidated functions; reviews and evaluates established and proposed policies and procedures to determine impact.
• Formulates and recommends additional policies, procedures, and/or modifications to existing procedures to improve the efficiency and effectiveness of managerial or administrative operations.

Stakeholder Management, Consultation and Collaboration:

• Leads or supports execution of stakeholder management, consultation, and collaboration activities.
• Inspects the activities of contracting officers, contract specialists and contracting officer representatives under the program.
• Facilitates results and outcome-focused engagements with diverse stakeholder sets to meet program or policy needs.
• Develops various communications to engage with stakeholder communities (contracting officers, contract specialists and contracting officer representatives under the program).

Implementation of Procedures, Policies and Programs:

• Serves as a focal point for the coordination, processing, interpretation, application development, and/or implementation in one or more of AMD’s program areas.
• Advises and Consults with stakeholders, managers and program officials on the interpretation of management or program-related policies and procedures.
• Evaluates progress against project work plans, timelines, and budgets; prioritizing work requirements across competing demands.
• Lead projects, coordinate with team members for Administration & Oversight of Procurement Data Systems in developing reports on issues and agency initiatives which may have major internal and/or external environmental impact.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

NOTE: This is a TEMPORARY appointment (not-to-exceed 11/30/2025). This appointment may be renewed for additional service in accordance with Agency needs for 1 additional year. Temporary positions offer health insurance (if the employee is expected to work at least 130 hours per month for at least 90 days) but do not offer life insurance or retirement benefits and may be terminated at any time before the expiration date. The appointment to a Temporary position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

Duties include, but may not be limited to the following:

• Provides assessment and management of ambulatory patients seen in the Emergency Department.
• Evaluates patients for emergency medical conditions, ordering appropriate diagnostic studies and performing a wide range of treatment procedures under the direction of the supervising physician.
• Assists in behavioral/psychiatric situations to include crisis intervention, management of aggressive or suicidal psychiatric patients, and one-to-one observations.
• Assists Emergency Department Physicians with complex, specialized, and potentially life threatening procedures.
• Performs airway management using Bilevel Positive Airway Pressure (BIPAP) and advanced airway techniques.
• Operates specialized medical equipment such as defibrillators, electrocardiographs, and oxygen apparatus
• Performs additional duties include dressing changes, wound management, suture removal, repair of simple lacerations, foley catheters insertion, splint, binder and bandage applications, and performance of tracheotomy care.
• Performs specimen collection, preparation and transfer to the lab for processing of blood, tissue, urine, stool and sputum.
• Responds to medical emergencies on the facility grounds, and sometimes encounters situations which may be life threatening as part of the Rapid Response Team (RRT) as assigned.
• Conducts or assists with the training of personnel in cardiopulmonary resuscitation (CPR), basic, and advanced emergency medical care techniques if appropriately trained and qualified.
• Conducts or assists with stand-downs, community health programs, blood pressure and glucose screenings, flu immunizations, etc.
• Transports monitored and unmonitored patients to diagnostic procedures and/or inpatient units.
• Performs triage duties as assigned.
• Performs other related duties as assigned.

• Coordinate investigations and develop and administer policies and programs related to all federal land management law enforcement matters
• Develop and manage basic and advanced law enforcement training programs for the Service, including developing policy and guidelines related to law enforcement training and certification
• Direct the activities at the Law Enforcement Training Center, including budget development and execution and development of organizational strategic goals
• Represent the Service with external partners, such as the Department of Homeland Security, or on inter- or intra-agency task forces to recommend new or modified policies or courses of action on law enforcement employee development initiatives
• Ensure the safety and wellness of all Service employees and trainees assigned to the Federal Law Enforcement Training Center

• Establishes, updates, monitors, and maintains office records of various types.
• Cordially greets parents, children and visitors upon entering the Child Development Centers.
• Responsible for the accuracy of daily cashier reports, USDA records, reimbursement reports, deposits and all financial reports.
• Enrolls new children assisting parents with the completion of Air Force Forms 1181, USDA, waiting list, and any other form necessary for program enrollment.

• Provides supervisory, technical, and administrative direction to a team of Operations Support Specialists that are responsible for providing a variety of management services, advice, and guidance essential to the direction and operations of USCIS.
• Anticipates problems that evolve from the complex and dynamic nature of organizations served and provides solutions that accommodate needs without compromising guiding management principles, effectiveness, efficiency, and productivity.
• Evaluates and monitors communication and information sharing processes, recommends appropriate changes to policy, and assists in the coordination of liaison activities related to administrative functions within the district.
• Provides advice and guidance directly to district leadership, operational managers, and incumbents on complex and difficult issues. Recommends innovative methods and strategies to resolve issues.
• Carries out EEO policies and program activities, employee discipline, resolves complaints and grievances not requiring referral to a higher authority and makes recommendations for solution of those referred to the next higher organizational level.