Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electron.....
Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electronic form and / or verbally to persons authorised to receive them e.g. Medical, nursing and non-medical staff. Is proficient in the use of the Quality Management system, ensuring the effective development and/or management of all controlled documentation, non-conformities and audit reports within the system. Co-ordinates external and internal quality assurance schemes and supervises compliance with the departmental audit schedules, reviews findings, and implements service changes and improvements where necessary. Manages the propagation and maintenance of all laboratory aspects of the ISO/CPA standards and MHRA requirements, HTA regulations, HSE requirements and any other statutory regulations, and ensure the delivery of services in line with the principles of these standards and requirements throughout CWPS. Ensures quality assurance procedures are adhered to and all necessary internal records are maintained. Collates data for and leads departmental meetings and proposes and implements change as appropriate, ensuring clear lines of communication at all times. Manages and monitors maintenance on routine and complex equipment to ensure accuracy and precision of results. Provides specialist support for staff to troubleshoot faults and take appropriate action to maintain the patient service. Takes responsibility within the laboratory for achieving and maintaining all local and national performance targets. Management of KPIs (key performance indicators) including prioritising work to achieve turnaround times, managing staff attendance, and attaining and sustaining PDR and mandatory training compliance. Collect, interpret and collate in an agreed format, information when required for presentation e.g. for departmental Operational Board reports and quality meetings Propose, oversee and develop the implementation of new techniques, equipment and working practices including supporting any management of change processes which require implementation. Provide and receive specialist departmental knowledge, to and from staff and service users. Manage and maintain stocks of materials, reagents, consumables and equipment, ensuring the most economical use of non-pay resources, identifying areas of cost improvement. Deal with difficult and complicated telephone enquiries, such as complaints, record information and complete follow up reports when necessary. For further details of the job role please see attached job description. ** Completion of IBMS Specialist Diploma or equivalent is required and MUST be stated in application. ** Completion of a level 7 qualification (MSc. IBMS HSD or equivalent) is essential for a Band 7 Section Manager post. Applications arealso invited from candidates who are working towards this. Such applicants, if successful, will be appointed as a Trainee SectionManager and paid at Band 6 until completion of the qualification.
