Total 37 job vacancies by Synapxe Pte. Ltd.

Position Summary:

The Systems Engineer undertakes complex projects related to systems

provisioning, installations, configurations as well as monitoring and

maintenance. He/She applies highly developed specialist knowledge and

skills in systems administration and works toward continuous optimisation

of systems performance. He/she implements systems improvements and

instructs other IT staff in the resolution of complex issues. He/She is required

to be on standby with on-call availability with varied shifts including

nights, weekends and holidays.

He/She is able to quickly and effectively solve issues as they arise. He/She is able

to methodically identify the cause of the issue, evaluate it and develop a

solution in

collaboration with the team. He/She communicates effectively and displays

high level of service standards.

Role and Responsibilities:

Execute Systems Administration Service Levels

• Monitor systems performance and usage, including response times
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
• Determine the systems’ short- and long-term requirements
• Manage systems report production

Advise on System Capabilities

• Advise senior leaders on system concepts and functional capabilities
• Provide technical advice to the team and clients on installation, setup configuration of systems
• Interpret internal or external business issues and recommends solutions/best practices
• Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyse the use of new systems to identify enhancement needs
• Lead research initiatives for the development of advanced and automated approaches for system administration
• Optimise systems performance
• Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity Resolve issues
• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user

Requirements / Qualifications

• Degree in Computer Science, Engineering or equivalent.
• At least 5 - 8 years’ experience in developing, implementing and
• maintaining IT systems
• Systematic in approach and familiar with enterprise level troubleshooting.
• Strong communications skills with stakeholders and ROs.
• Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.

Position Summary / Project Description

This is for the Automation Team under the Systems Technologies which focuses on DevOps and automation for internal IT that includes a lot of automation work around IaC.

Roles And Responsibilities

• Design, develop and implement various infrastructure automation and robotic process automation to transform current operation processes.
• Present ideas for process/system transformation
• Work with various process owners and teams to develop and implement proposed ideas and automate repeatable tasks
• Ensure smooth transition of processes

Requirements / Qualifications

• Minimum Degree in Computer Science / Information Technology or equivalent.
• Proficient in automation technologies such as Ansible, Chef, CI/CD, Jenkins, Terraform etc.
• Minimum 4 years and above of relevant hands-on experience in system operation support and project management.
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Experience in troubleshooting, resolving, and communicating incidents and underlying issues to identify root cause.
• Possesses strong analytical skills to diagnose and address application problems.
• Result and customer oriented with multi-tasking capabilities

Assist with infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems

Requirements

• At least 6 years' of experience in the Network Management and Support Services, Unified Communication, Wirecenter maintenance
• Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures.
• Network Support in the areas of wireless, wired, VPN
• Network certifications eg CCNE, CCNA

Overall Summary:

Senior Network Engineer will drive the implementation of strategy for infrastructure operations and maintenance to ensure availability of stable and secure systems. He/She manages project resource allocation and develops infrastructure implementation, operations and maintenance engineers; scopes out policies and sets performance expectations. He identifies problems and presents new methodologies and/or solutions to key stakeholders to enhance and improve the delivery of infrastructure operations and maintenance services.

Roles and Responsibilities:

Support infrastructure design and implementation

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution

Support infrastructure operations

• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations

Maintain infrastructure

• Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
• Identify key infrastructure operations issues and maintenance priorities
• Support the implementation of agreed infrastructure change requests and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance

• Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
• Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics

Resolve incidents

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions

Qualifications/ Requirements:

• Bachelor in Computer Engineering
• Possessed CCNA, CCNP, CCIE is preferred.
• At least 5-8 years of network experience
• Experience in leading a team of 3-5 network engineer.
• Familiar with Cisco, F5, VM
• Exposure to large scale project execution
• Open to support patches/ upgrades and Tech refresh (after office hours/ weekends)

The Snr Systems Engineer manages the systems administration function and leads the organisation's system projects and environments. He/She focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership. He/She plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation. He/She directs the development and maintenance of technical documentation.

He/She possesses strong leadership and communication abilities, and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He/She is able to address multi-faceted issues effectively and in a collaborative manner including across departments. Set system administration processes

Role and Responsibilities:

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems

• Align system administration with overall strategic IT service direction and business needs

• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives

• Anticipate internal and/or external business challenges and/or regulatory issues

• Develop policies, procedures, and controls to ensure system security

Develop New Systems

• Partner with stakeholders to recommend innovative and automated approaches for system administration

• Define systems requirements for new technology implementations

• Prepare for system expansion by studying plans and requirements

• Oversee the design, maintenance and implementation of the systems

• Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance

• Recommend process, product or service improvements, resource optimisation and cost savings

• Oversee hardware and software upgrades

• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing

• Develop staff through ongoing coaching, mentoring and career discussions

• Define common goals, direction and accountability among staff

• Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

• Degree in Information Technology or related

• Candidates must have at least 6 years of hands-on experience in Linux with ability to work with the project team in implementation projects as well as perform system administration activities for Linux systems. Knowledge in SAP will be advantageous but not required.

• At least 6 - 8 years’ experience in developing, implementing and maintaining IT systems

We are hiring a lead engineer for the software development of healthcare application platform. The potential candidate will be involved in the development and solutioning for the transformation of Singapore Healthcare IT landscape. The candidate will be working with a team of dedicated & committed engineers to deliver the next generation healthcare digital experience across whole of Singapore

• Translate business requirements into technical architectures & detail design, including resilient integration with external systems

• Develop solutions in hybrid cloud environment

• Design robust application that complies with IT Policies

• Hands-on development and mentoring of junior team member

• Work closely with DevOps engineer for Release management

• Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.

• 8+ years of relevant work experience in software product development.

• Experience developing applications using native cloud service offer by AWS or Azure

• Experience with Containers and Orchestration such as Kubernetes/OpenShift

• Experience in design and implementation of REST API, and ensure the API is compliant to healthcare industry standards HL7 FHIR

• Experience in Microservice architecture design and implementation

• Hands-on development experience for Backend application (C# .Net core)

• Knowledge and experience in frontend development (e.g. Reactjs) will be advantageous

• Sound knowledge and experience in application design patterns

• Experience in Azure DevOps or equivalent CI/CD

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand

• Support the design and implementation of infrastructure solutions that adhere to current architecture standards

• Lead the design installations, system migration and integration

• Lead the testing and handover of implemented infrastructure solution

• Support delivery of optimal infrastructure operations

• Create documents on administration, installation, configuration and troubleshooting

• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment

• Support the development of report on infrastructure capabilities and limitations

• Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage

• Identify key infrastructure operations issues and maintenance priorities

• Support the implementation of agreed infrastructure change requests and maintenance routines

• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

• Support problem/issue identification and resolution

• Escalate problems/issues

• Support simulation of user problems to resolve operating difficulties

• Diagnose problem source through discussions with users

• Recommend system modifications to reduce user problems

• Support planned maintenance events, system backup processes and disaster recovery drills

• Support implementation of preventive solutions

• Bachelor’s degree in computer science, information technology or related field.

• 10+ years of experience as an enterprise network engineer.

• 10+ years of experience in network segmentation, ACI, WLC, Switching, MPLS, Network Access Control, SDWAN and dynamic routing.

• Advanced knowledge of network operating systems including but not limited to Cisco, Aruba, Huawei, F5, Fortinet.

• Familiarity with network analysis tools including SolarWinds.

• Ability to work independently and as part of a team in a fast-paced workplace.

• Strong verbal and written communication skills.

• Excellent leadership and mentoring skills.

• High level problem-solving and communication skills.

Relevant certifications for the network operating systems

Roles And Responsibilities:

• Design and architect data storage solutions, including databases, data lakes, and warehouses, using AWS services such as Amazon S3, Amazon RDS, Amazon Redshift, and Amazon DynamoDB, along with Databricks' Delta Lake. Integrate Informatica IDMC for metadata management and data cataloging.

• Create, manage, and optimize data pipelines for ingesting, processing, and transforming data using AWS services like AWS Glue, AWS Data Pipeline, and AWS Lambda, Databricks for advanced data processing, and Informatica IDMC for data integration and quality.

• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.

• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrich data, making it suitable for analytical purposes using Databricks' Spark capabilities and Informatica IDMC for data transformation and quality.

• Monitor and optimize data processing and query performance in both AWS and Databricks environments, making necessary adjustments to meet performance and scalability requirements. Utilize Informatica IDMC for optimizing data workflows.

• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.

• Implement automation for routine tasks, such as data ingestion, transformation, and monitoring, using AWS services like AWS Step Functions, AWS Lambda, Databricks Jobs, and Informatica IDMC for workflow automation.

• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.

• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.

• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.

• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.

• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.

Requirements / Qualifications

• Bachelor’s or master’s degree in computer science, data engineering, or a related field.

• Minimum 10 years of experience in data engineering, with expertise in AWS services, Databricks, and/or Informatica IDMC.

• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.

• Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes.

• Strong knowledge of SQL and NoSQL databases.

• Familiarity with data modeling and schema design.

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration skills.

• AWS certifications (e.g., AWS Certified Data Analytics - Specialty, AWS Certified Data Analytics - Specialty), Databricks certifications, and Informatica certifications are a plus.

Preferred Skills:

• Experience with big data technologies like Apache Spark and Hadoop on Databricks.

• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC.

• Familiarity with data visualization tools like Tableau or Power BI.

• Knowledge of containerization and orchestration tools like Docker and Kubernetes.

• Understanding of DevOps principles for managing and deploying data pipelines.

• Experience with version control systems (e.g., Git) and CI/CD pipelines

Position Summary:

Mainly supporting security aspect like firewall checkpoint, security appliances - configuration, troubleshooting, capacity planning. Supporting current operation and deployment of resiliency project.

Roles and Responsibilities:

• Directly reporting to Security Senior Manager
• Assist Architect team on new infrastructure design, implementation, and management of network solutions that form the core infrastructure, ensuring seamless integration across different platforms. This includes procurement of necessary equipment.
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure.
• Collaborate with the team to identify network and system needs, monitor performance metrics, troubleshoot, and resolve network-related issues, and implement improvements.
• Deliver project management for network activities encompassing upgrades, deployments, and migrations. Provide technical guidance and user support as required.
• Develop, maintain, and update documentation covering the network environment and operational procedures.
• Generate reports and detailed documentation outlining findings, implemented solutions, and recommendations for further enhancements.
• Oversee network environment to maximize performance, scalability, and minimize downtime.
• Closely coordinate and conform to Change Management policies, process, and procedures on any network changes.
• To implement approved changes, troubleshoot to identify root causes and implement effective solutions.
• Experience on Automating daily network tasks using scripting.
• Be available to provide on-call support as needed.

Qualification/ Requirements:

• Minimum Bachelor in Computer Engineering or equivalent
• Must equipped with CCNP or CCIE
• Network Infrastructure & Hardware: 5+ years experience managing large enterprise network with a strong focus on F5, Palo Alto, Cisco, and CheckPoint Technology.
• Network Devices: In-depth knowledge and proficiency with switches, firewalls, load balancers, routers, and ISE.
• Network Design & Troubleshooting: Expertise in designing, monitoring, and network & incident management (LAN, WAN, VPN).
• Experience with automation tools: Ansible, Python
• Experience with Deployment and automation, advantage to have experience building data center
• Proven track record of success in a fast-paced IT environment.
• Excellent communication and interpersonal skills, allowing you to effectively collaborate with both technical and non-technical stakeholders.
• Ability to work under pressure and delivery the project on time with minimum supervision.
• Certified and experienced with the mentioned technologies.
• 2 years contract

Position Summary:

This is for the Central Patch Management Service under the Systems Technologies which focuses on using BigFix for patch deployment, compliance, and reporting.

Roles And Responsibilities:

• Oversees the entire operation and understands how to use the tools & reports.
• In charge of the BigFix infrastructure, including servers, relays, SQL and updating of the software infrastructure.
• Control access to BigFix components.
• Work with various process owners and teams to develop and implement proposed ideas and automate repeatable tasks related to patch management.
• Develops custom reports for stakeholders.
• Setting up content for distribution to endpoints.
• Creates baselines, writes custom fixlets and analysis.
• Develop and maintain groups inside of BigFix.

Requirements / Qualifications:

• Minimum Bachelor's Degree or Professional Degree in Computer Science / Information Technology or equivalent.
• Proficient in BigFix architecture or SCCM
• Minimum 5 years and above of relevant hands-on experience in system operation support and project management.
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Experience in troubleshooting, resolving, and communicating complex incidents and deep underlying issues to identify root cause.
• Possesses strong analytical skills to diagnose and address application problems.
• Result and customer oriented with multi-tasking capabilities.

The Snr EUC Engineer manages the IT support function. He provides management to a group of IT professional and support staff and focuses on setting goals and priorities. He/She plans and directs the information processing activities of the organisation and coordinates the effective design, implementation and operation of management information systems and applications. He oversees the maintenance and upgrading of support systems and conducts on-site training to promote efficient operations.

Implement IT Support Service Plans

• Lead the implementation of support services across the organisation

• Define best practices and Service Level Agreements for the support function

• Establish performance and reporting measures to provide an effective and efficient level of service

Manage IT support Activities

• Identify actions to maintain or improve levels of service

• Advise the business on IT support metrics and capabilities

Oversee System Maintenance

• Prioritise activities to ensure continuity of service and prompt issue resolution

• Oversee the compiling of data for reporting purposes

• Review trends and patterns

• Plan installation of hardware equipment, software and maintenance agreements

• Recommend acquisition of new technology and software

Provide Incident Resolution Guidance

• Analyse enquiries to identify recurring user problems, recommend solutions, and to identify areas where service can be improved

• Respond to more complex, escalated enquiries from team members

• Evaluate results of investigation reviews

• Develop problem solving guidelines, checklists, or other materials to assist staff to respond to user problems that are recurring or routine

• Oversee disaster recovery planning and testing

Requirements:

• Have prior technical knowledge on End User Computing technologies, not limited to Desktop Endpoint Management, Win10 / 11 Security Patch Management, Asset Management, GPO policy management, Active Directory Administration, Win 7 / 10 / 11 migration (plus point), M365 administration (plus point), SCCM & Bitlocker (MBAM) administration (plus point), Software deployment management (plus point)

• Have vendor management experience or have experience managing subcontractors will be an advantage

• Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays

The candidate is part of the Data Loss Prevention (DLP) project and operation team. He/she will be reporting to the DLP Team Lead and be assigned with project and operational work and responsibilities which includes but not limited to, processing requests, investigate operational issues and facilitate security investigation by providing the necessary information in accordance with approved policy and procedures as well as process improvement.

• Plan, deploy and implement Data Loss Prevention on security projects and initiatives
• Responsible for management, advanced configuration, monitoring and fine tuning of Data Loss Prevention solution
• Configure, develop and maintain DLP tools & platform, SIEM and threat detection tools
• Diploma/Degree in Computer Science, Engineering or equivalent
• At least 5-6 years of experience in IT Incident Management, DLP Operations or SOC
• Experience in multiple channels of DLP implementation and operations
• Good team player as well as strong communications skills
• Strong analytical skills and ability to work independently

The candidate is part of the Data Loss Prevention (DLP) project and operation team. He/she will be reporting to the DLP Lead and be assigned with project and operational work and responsibilities which includes but not limited to, processing requests, investigate operational issues and facilitate security investigation by providing the necessary information in accordance with approved policy and procedures as well as process improvement.

• Plan, deploy and implement Data Loss Prevention on security projects and initiatives
• Responsible for management, advanced configuration, monitoring and fine tuning of Data Loss Prevention solution
• Configure, develop and maintain DLP tools & platform, SIEM and threat detection tools
• Diploma/Degree in Computer Science, Engineering or equivalent
• At least 8 years of experience in IT Incident Management, DLP Operations or SOC
• Experience in multiple channels of DLP implementation and operations
• Good team player as well as strong communications skills
• Strong analytical skills and ability to work independently

Role and Responsibilities:

• Responsible to do development for MS CRM Dynamics 365 for both On Cloud and On Premises deployments.
• Responsible for the development on Power Platform especially power apps.
• Responsible for making solution recommendations with pros and cons considering the MS CRM Dynamics and Power Platform.
• Responsible to integrate with other system using KingswaySoft and Web API.
• Responsible for packaging for deployment team over various Dynamics environments using CI / CD of Azure Cloud.
• Perform application/technical design documentation.
• Provide on-going application support and be involved in various stages of the SDLC
• Plan and coordinate end-user training for any system implementations or enhancements.
• Work effectively in a tight deadline, high pressure environment.

Requirements:

• Enter Minimum 5 - 7 year’s working experience in programming using Microsoft and web technologies.
• Detailed knowledge of MS CRM Dynamics and Power Platform having developed at least 2 or 3 Applications using Dynamics best practices and design standards.
• Implementation of MS CRM Dynamics
• Experience in Object Oriented Programming, .Net Web Applications, Web Technology (IIS), .Net framework 4.6.2 and above, C#, SQL and Stored procedure in MS SQL Server 2016 and Above
• Experience in application integration and / or web services integration required.
• Having a knowledge of various version controls repositories.
• Bachelor’s degree in software engineering, Computer Science or Management Information Systems.

Position Summary:

The Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. Able to identify and resolve highly complex or specialised issues that may require the establishment of new techniques and processes. Anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Ability to apply a critical and analytical approach to resolving technical problems and works well with the team and is able to guide them to ensure infrastructure projects are well implemented.

Roles & Responsibilities:

Assist with infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems

Requirements

• Bachelor in Computer Engineering or relevant

• At least 5-6 years' of experience in the Network Management and Support Services.
• Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures.
• Previous working experience in Network Support in the areas of wireless, wired, and VPN.

• Relevant Network certifications such as CCNE or CCNA is desired.