CNWL NHS Foundation Trust is delighted to have been awarded the contract for the East of England Gambling Service in partnership with Inclusion (Midlands Partnership University NHS Foundation Trust).
We are seeking an experienced Nurse to join our dynamic new team. This is a fantastic opportunity to work in a unique branch of mental health at a time of unprecedented expansion and growth. The post holder will have the chance to make a significant difference to residents in the East of England and to be part of the development of the first NHS gambling service in this region.
The successful candidate will be an energetic and robust individual with sophisticated and sensitive clinical skills, and a proven track record of delivering high quality services in either the NHS, social care or the private sector.
There is a strong outreach/liaison component to the role which will include delivering training and services in other locations across the region.
Various working locations and remote working across the East of England.
The successful candidate will be an energetic and conscientious registered mental health nurse with a proven track record of delivering high quality services in either the NHS, social care or the private sector. The post-holder will be part of the service management team, working collaboratively with the Service Manager and senior psychologists. They will liaise closely with a wide range of colleagues, partners and other providers to ensure the highest care standards are maintained, and will have a particular remit for liaison with mental health teams across the region, including training. They will also be expected to manage a small caseload of complex clients.
The working environment will be a specialist NHS gambling service staffed by a multi-disciplinary team working with outpatients. The post-holder will have a working base at Milton Keynes but the role is likely to be largely remote working. There will be an expectation of delivering services in other locations across the region to be agreed once demand is clear.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
Job Description
The purpose of this post is to provide senior nursing input to the East of England Gambling Service,in order to deliver the highest standard of care in line with latest national guidelines and standards, Addictions and Trust policies and procedures and statutory frameworks governing patient care in the NHS.
This role is largely clinical and will involve both direct and indirect work. The postholder will be expected to provide assessments, hold a small caseload of complex cases and to work together with the senior psychology team to review and oversee assessments and ongoing patient care. They will liaise with the Consultant Psychiatrist and be a main point of contact for mental health teams and other professionals around the region, ensuring people referred to the service are receiving the wider care they need.
There is also an outreach component to this role, which will include delivering consultation and training to relevant services across the East of England region remotely and in person, as required.
The post holder will work closely with, and is accountable to, the Service Manager to ensure the management of the service meets its contractual obligations and expectations. This includes ensuring that all data and information requirements on the Key Performance Indicators (KPI’s) are submitted within agreed deadlines.
Management responsibilities
To work as a lead member of the multidisciplinary team responsible for the delivery of treatment and recovery interventions to people presenting for help with their gambling in the East of England.
To work with the Service Manager, Consultant Psychologist and Consultant Psychiatrist to develop, implement and manage change and improvement in the service
To line manage nursing staff and ensure that regular management supervision, clinical supervision and appraisals are undertaken.
To support the Consultant Psychiatrist including prescription management where required.
To assist the Service Manager and Consultant Psychologist in ensuring that all information requirements on KPI’s are complied, data entered onto appropriate systems and submitted as required
To be responsible for and ensure that staff fully comply with client case note recording systems and that client files are kept up to date reflect assessment, case management, care planning, care co-ordination, risk management, discharge and engagement plans.
To assist with internal and external audits as required.
To support in overseeing safe governance of the team.
To work with the Service Manager to ensure that the service is compliant with Trust and CQC standards.
With the Service Manager and Consultant Psychologist, be responsible for the Performance Management of the service, and develop and implement action plans to address areas of under-performance as needed.
To undertake Management and Serious Incident investigations following Serious and Untoward Incidents, in line with Trust policy
To assist the Service Manager in ensuring that all Trust policies and procedures, including Serious Incident and Complaints policies are fully implemented and complied with
To attend relevant internal and external meetings as required.
To co-ordinate clinical meetings as required, ensuring service standards are maintained.
To organise and/or provide management / clinical /professional supervision for staff in line with Trust recommendations and professional requirements.
To deputise for the Service Manager as required.
To undertake the required training courses as specified by CNWL.
Provide assessments to complex clients and hold a small caseload where appropriate.
To ensure clinical notes are maintained to the agreed standard at all times and that clients are appropriately assessed, admitted, care planned and discharged.
To ensure all clients have risk assessment and risk management plans, and that risks are actively managed and communicated to relevant parties.
To ensure an understanding and implementation of clinical governance and to be a lead member of monthly service clinical governance meetings.
To provide assessments and treatment including care planning to individuals referred with gambling problems, including those with complex needs.
To discern when it is appropriate to refer to and/or consult with other agencies such as social services, community mental health teams and other specialist agencies and to proactively ensure this takes place.
To communicate and discuss information concerning the assessment, formulation and treatment plans of clients under their care in a skilled and sensitive manner and to monitor and evaluate progress through responding effectively to feedback from members of the client system.
To proactively liaise with and/or provide written reports to other professionals and agencies, such as GPs, Social Services, local treatment services, Schools and to work jointly with such agencies when required.
To apply knowledge and skills of cross-cultural therapeutic work in order to work effectively and sensitively with clients from a wide range of racial, cultural and religious backgrounds.
To work effectively and sensitively with issues of gender, sexuality, disability, class and age.
To apply a sound knowledge of child protection issues when working with clients and their families and identify when to refer to other agencies.
Educational Activities
To work with the Service Manager and lead clinicians to ensure all staff attend mandatory training.
To ensure that the service has a regular `learning forum’ to ensure that staff are briefed and trained in the latest evidence-based practice and that the service continues to develop
To provide advice, consultation and training to staff working with clients experiencing substance misuse and / or mental health issues in addition to problem gambling
To lead and participate in the promotion and delivery training as required within the East of England Gambling, CNWL services and external organisations
Service Development Activities
To provide periodic briefings to the Service Manager on service issues (as requested)
To work collaboratively in developing and maintaining professional communication systems and co-ordinating client care pathways with other statutory and voluntary sector providers
To establish formal communication, support and clinical governance (if required) for statutory and voluntary service providers throughout the sector
To work with the Service Manager and ensure the service is represented by staff in a professional manner at all times.
To lead the clinical governance agenda (e.g. clinical effectiveness, education & training, communication, audit, risk management) within the National Problem Gambling Clinic
To take responsibility for contributing to clinical and business team meetings where relevant
Professional Activities
To be responsible for maintaining live registration with own professional body, and ensuring personal professional development portfolio is in place to improve own practice
Research, Audit and Evaluation Activities
To participate in the annual Addictions audit cycle and ad hoc audits as requested
To support the Service Manager in ensuring that recommendations arising from audits are implemented to ensure high quality service provision
To support all research and ensure safe governance is in place to support the operations of any research project
To assist the Service Manager and Chair of Clinical Governance to ensure that audit/service evaluation findings are implemented
To use professional skills in the evaluation, monitoring and development of the team’s policies, through the deployment of professional skills in research and audit
OTHER ISSUES
This job description will be reviewed periodically with the post holder; alterations will only be made after consultation and agreement.
The post holder may be asked to undertake duties not directly highlighted within this job description. This will only be done when the skills and experience of the post holder meet the requirements of the role.
As a qualified and experienced nurse within the addictions directorate, we will support and promote your continued development by ensuring that you access clinical supervision and CPD opportunities. If you hold an NMP qualification this will include opportunities to maintain your NMP competencies and prescribing practice. In order to meet the needs of the Directorate, you may be required from time to time to work outside your normal place of work and support other services as an NMP.
This advert closes on Thursday 8 Aug 2024
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