Total 103 Manager level Finance / Banking / Insurance job vacancies in Anchorage - 11471 Lang St

An opportunity has arisen for the post of Service Delivery Manager working across all East Sussex Healthcare NHS Trust Hospital Sites . You will be joining our friendly and supportive team within East Sussex Healthcare NHS Trust.

The Service Delivery Manager for Digital Health Records will support the running of a professional, comprehensive and efficient Digital Health Records Service and provide professional advice to service users. They will work closely with the Lead Digital Health Records Manager and Service Manager, Digital Records & Admin developing systems and procedures to meet the changing demands upon the service.

Directly line manage the Digital Health Records Managers on all sites. Ensure all tasks are completed effectively, efficiently and on time. Support with the management of HR processes and procedures. Work with Line Management on Digital Transformation projects and support change management.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

Do you have strong leadership, communication and interpersonal skills?

Are you looking for a new challenge and motivated to make a difference?

If the answer is yes, then this could be a brilliant opportunity for you...


We are seeking to recruit a motivated operational leader to support the delivery of our Emotional Health & Wellbeing service across Cambridgeshire & Peterborough.

The successful candidate must have a passion and interest in influencing improved outcomes for children and young people experiencing mild to moderate emotional health and wellbeing related needs.

As the lead for the service, you will be responsible for the Mental Health support teams in schools and therefore will need to have the drive and enthusiasm to work across the health and education sectors and practice as a collaborative leader.

The purpose of the role is to ensure quality and effectiveness of service delivery and this will be achieved through monitoring performance and in terms of qualitative and quantitative data and working closely with the commissioner of the service.

The successful post holder will have line management responsibilities to the MHST clinical and team leads and will work closely with the clinical psychology lead as well as the other MHST service manager across our wider organisation.

Why not click on the link to the Job Description and find out more about the role.

We look forward to receiving your application!

The post holder will provide leadership, expertise, service management, and will be accountable for the delivery of the Emotional Health & Wellbeing Service delivery across Cambridgeshire & Peterborough; the Mental Health Support Teams (MHST). MHST’s will be based within schools, ensuring children and young people receive faster access to earlier mental health support.

Working closely with the MHST Team and Clinical Leads, the post holder will provide strategic and operational leadership, ensuring the delivery of a quality service to meet local and national standards and KPIs.

This is a strategic role, working with partnership agencies, to support the delivery of the MHST service.

As well as being part of Cambridgeshire & Peterborough Children and Young People’s Health Services you will also work with system partners across the localities.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Main Duties and Responsibilities

1. Manage the expanding MHST’s working in conjunction with Clinical and Team Leads to ensure successful delivery of the work

2. Be responsible for the line management of staff in accordance with Trust policies and procedures.

3. Be responsible for establishing and maintaining working relationships with key partners and stakeholders

4. Lead effectively, with enthusiasm and by example, within Trust values, Honesty, Empathy, Ambition and Respect (HEAR) through effective communication; service model and structures; and facilitating staff, stakeholder and service user involvement

5. Ensure the vision, purpose and objectives of the organisation is integrated into the service and staff’s job descriptions and that appraisals reflect these priorities

6. Interpret future Government (National/Local) directives as well as relevant clinical guidelines (in conjunction with MHST Clinical Leads) and ensure these are implemented in future service planning

7. Responsible for establishing and maintaining working relationships with key partners and stakeholders:

8. Externally to include NHS England, Health Education England, the Department for Education and the Integrated Care Boards.

a. Externally with schools and other local partners

b. Internally with other Norfolk CCS NHS Trust services, for example, the Healthy Child Programme

c. Internally with existing MHST’s in Norfolk & Waveney, working closely with the counterpart Service Manager

9. Develop and lead on projects for service wide initiatives

10. Responsible for governance, including patient and staff safety, in line with Trust Policies and procedures

11. Demonstrate key leadership skills as identified in the NHS Leadership Framework. 12. Develop and implement policies and guidelines impacting across the whole service

12. Provide clinical advice and support to the teams as appropriate to the post holder’s experience and qualifications

13. Undertake supervision and ensure skills are refreshed in accordance with continuing professional development appropriate to the post holders experience and qualifications

14. Promote and market the EHWB local service offer to key stakeholders

15. Represent the Trust at performance meetings, where appropriate

16. Accountable for the delivery and performance reporting of the MHST’s to meet KPIs and the development and monitoring of remedial action plans where required

17. Contribute to the strategic development and planning of the service and implement objectives and actions from agreed service plans



Communication

1. Communicate highly complex or sensitive or contentious issues relating to the EHWB work to a wide range of audiences, such as senior management, service users and their families/carers, schools, and other professionals

2. Influence decisions regarding service delivery through leading meetings

3. Communicate service-related information to senior managers, senior clinicians, and external agencies

4. Develop and maintain effective working relationships with colleagues, within the MHST, children services and across the Trust and externally with key stakeholders and commissioners

5. Establish and maintain positive relationships with professionals, agencies, charities and teams who also provide services to children and/or adolescents in the community. These relationships are a key part of the role in which you will be representing CCS NHS Trust

6. Ensure clients and their carers/families are aware of the standards they would expect from the service

7. Use sophisticated communication skills to impart difficult or unwelcome news to patients and staff for example, complaints, patient experience, disciplinary, performance and grievance matters

8. Analyse, provide reports and interpret information from data and communicate this information

9. Lead the investigation of incidents and complaints within the service and participate in the process within the wider organisation at the request of senior managers

10. Demonstrate the ability to reconcile conflicting interests as they arise



Key communication with:

1. EHWS Clinical Lead and the Clinical and Team Leads of the MHST’s

2. Commissioners in the Integrated Care Board, NHSE, HEE and the DfE

3. MHST colleagues within the MHST’s, and across the country as the services are developed

4. Cambridgeshire & Peterborough wider children’s health Service Leads

5. University of East Anglia, who are the training provider for the Education Mental Health Practitioners (EMHP’s)

6. School partners, including Head Teachers, Mental Health Champion/Lead, Teachers, SENCO’s and Teaching Assistants

7. CAMHS & Younited colleagues

8. Social Care and Early Help Colleagues

9. SEND colleagues, including Specialist Teachers and Educational Psychologists

10. Other Managers and Clinical Staff



Budgetary Responsibility

1. Responsible for achieving balance in delegated budgets, interpreting income and expenditure positions, budget statements and other information

2. Ensure the budget is managed effectively and that efficiency savings are identified and achieved to meet the Trusts cost improvement programme

3. Develop business cases and Service Level Agreements for service developments ensuring that the implications of service change or developments have been accurately assessed

4. Participate in setting yearly income targets and expenditure budgets

5. Be an authorised signatory



People Management

1. Maintaining own professional development and requirement to take part in appraisal and KSF process

2. Responsible for day-to-day management of a group of senior staff including appraisal, grievance, disciplinary, performance management, appointing panel member at recruitment, reviewing work performance and progress

3. In conjunction with clinical colleagues and other stakeholders devise, develop and implement new ways of working, taking appropriate advice from corporate colleagues. This might include skill-mix reviews and other staffing strategies

4. Ensure that the recruitment, retention, motivation and development of staff is a key management priority

5. Lead the workforce planning and review processes within the service via the Training Needs Analysis process, working with corporate service colleagues as necessary

6. Ensure human resource initiatives, such as improving working lives, diversity, and safe employment are implemented and embedded, as well as seeking to develop new ways of working to improve service delivery and patient care

7. Implement all human resource policies within the service

8. Provide all staff with appropriate support and training to undertake their jobs satisfactorily, including mandatory training

9. Meet the Trust target rate for mandatory training and appraisal compliance

10.Ensure all staff within the service receives an appropriate annual appraisal, which will include the establishment of key objectives and personal development plans to enhance team and individual performance

11. Develop morale and motivation through effective personal leadership, ensuring views and decisions are communicated across the management and service structure

12. Ensure appropriate recording of meetings, supervisions and management actions and maintenance of personnel files



Research & Development Activity

1. To lead and participate in regular audits, quarterly reporting, and research projects for the improvement of the team’s clinical practice

2. To present findings and outcomes of the implementation of the MHST and support the continual improvement of the team and roll out of subsequent teams

3. Empower and facilitate a research and development culture that enables staff to take a critical and innovative approach to practice



Clinical and Practice Governance

1. Participate fully in providing quality care in line with local and national guidelines e.g. NICE Guidance & Quality Standards relating to children and/or young people with mental health difficulties and social care difficulties

2. Follow emergency/crisis care protocols when required

3. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act

4. Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies

5. The post holder must adhere to the Trust risk assessment and risk management processes

6. The post holder must adhere to infection control policies and procedures

7. Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust

8. The post holder must participate in clinical and safeguarding audits as required

9. Provide patients and their families /carers with information on standards they should expect from the team

10. Participate in supervision on a regular basis

11. The post holder is required to participate in relevant emergency preparedness process for their team

12. The post holder is required to participate in relevant emergency preparedness process for their team



Co-production and Patient Involvement

1. Actively work to involve young people, families, schools and other stakeholders in service development and delivery

2. Working with Clinical and Team Leads, capture patient experience. Tailor services according to feedback, keeping the child and family at the centre of all work undertaken

3. Develop appropriate mechanisms/forums for working with patient groups and voluntary agencies to enhance service delivery






This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

The Company:
Miller Leith are excited to partner with a well known Manufacturer. With over 150 years in the industry our client prides themselves on being the go-to supplier for household health and wellbeing products. This is an incredible brand to work for and not one to be missed! 
Enjoy two days working from home, parking on site and plenty of discounts on well known household products! 
The Role:
This is an incredible opportunity to initially join as the Group Finance Manager and be a true 2IC to the Group Controller. Diversify your portfolio with opportunities to develop into FP&A space and grow your career. 
As the Group Finance Manager you will be responsible for day-to-day financial activities including group financial reporting and reconciling. As this is a ASX listed business you will play a key part in the yearly and bi-yearly audit.
Responsibilities include:


Complex group
... Click here to view more detail / apply for Group Finance Manager

As a Lead Employer Service our key priorities are to ensure the efficient, professional and integrated ‘one stop’ service for all our stakeholders including Host Trusts and our Educational Stakeholders.

The post holder will ensure that the team is delivering a professional, efficient onboarding service to Trainees and the wider stakeholder group. You will support the delivery of a high level service to all Lead Employers stakeholders which requires excellent communication skills, efficient handling of enquiries and the provision of excellent support, guidance and advice in all aspects of recruitment. Lead Employer onboards around 4000+ trainees each year, as the OB/Employment Services Team Manager you will be responsible for overseeing this activity and providing guidance and support to the onboarding team.

The successful candidate will have a minimum of two years’ experience within a HR or support services environment, will be able to demonstrate a flexible approach to effectively undertaking their duties. They will also be a self-motivator and display commitment and resilience to ensure a professional and efficient service is maintained.

If you enjoy working in a fast paced and challenging environment where data quality and methodical use of Excel is key, then we would like to hear from you.

As part of the Lead Employer Service, the Employment Services Team Manager will manage the activities of the LE Onboarding Team, working with OB Team Leaders to plan and prioritise service delivery plans, ensuring efficient and professional delivery of the onboarding processes.

As overall service manager, the postholder will be the point of escalation from team leaders in all aspects of line management e.g. timekeeping, attendance, wellbeing support and capability/conduct and they will provide guidance to both team leaders and the wider OB team around more complex onboarding queries.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018

• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

KEY DUTIES

· Tomanageactivitiesof EmploymentServicesTeams.

o WorkwithAreaTeamLeaderstoplanandprioritiseteamserviceplans.

o Ensuretheday-to-daydeliveryofservicebytheAreaTeamLeaders.

o Monitor andmanagetimekeeping, attendanceandconduct andundertakeany necessary actionsinline with service policy with the assistance of the Area Team Leaders.

o SupporttheAreaTeamLeaderswithregularcommunicationandplanningmeetings.

o Ensure ES teams are fully briefed on all policies and relevant practices including NHS pre-employmentstandards.

o Provide guidance tothe ESteamswithmore complex queriessuch aspay protection or rotational issues for example.

o Supportindividuals’continuousdevelopmentthrough1:1’sandappraisals.

o Ensure team members compliance with the Trust’s requirementsfor trainingincluding delivery of training to the team on policies and processes specific to the department.

· WorkingwithCaseManagementTeam andESTeamstosupport themanagementof attendancetoachieve a reduction of sickness absence for Doctors in Speciality Training.

HRSERVICEDELIVERY

· Ensurethat all enquiriestothedepartmentfrom bothinternal andexternal partiesarehandledeffectively and efficiently, e.g., trainees, staff, and managers.

· Support staff in the interpretation of recruitment policies and procedures including pre-employment checks.Refer complex or highly sensitive matters to the Head of Employment Services.

· Workingwiththemanagementteamtoensureresourcesareeffectivelymanagedwithineachteamand undertake recruitment as required.

· ContributetothecontinuousimprovementintheefficiencyandeffectivenessoftheHRDirectorate.

· Working with the Head ofEmployment Services to seek customer service feedback from the service usersand make recommendations for further improvements on the pre-employment process.

· Assistusers/managersinconsideringhowtheycanoptimisetheworkforceinformationavailable.

· Maintainmonitoringsystemsincludingresponsivenessandcustomerservicestandards.

· Investigatecomplaintsabout employmentserviceswhenrequired, providingfeedbacktocomplainants, and implementing any necessary changes to aid service improvement.

· ProvideregularmanagementinformationtoManagementTeamonallaspects.

· Maximisetheperformanceof theAreaTeamsdealingwithany shortfallsandperformanceissuesthat arise as a consequence.
GOVERNANCECOMPLIANCE
· EnsureESteamsarecompliantinallareassuchaswovenreport,reconciliationreportsandprovide assurances to the ES management team.

· Ensurepaperbasedandelectronicrecordand filing systemsaremaintainedinaccordancewiththeTrust Information Governance and Record Management policies.

· Implement and monitor Trust compliance with Data protection, Freedom of Information, Equality & Diversity, Equal Opportunities, and other HR related legislation as appropriate.

· EnsureallevidenceisbeingstoredappropriatelyforNHSLA,UKBAandCQCassessments.

· Ensuredataprotectionandconfidentialityismaintained.

· Ensure all staff are recruited in line with Trust recruitment policies and procedures and ensure pre and post checks are processed. Escalate to the Head of Employment Services when appropriate.
OPERATIONSMANAGEMENT
· Monitor and control service standards within the HR Area Teams, review on an ongoing basis and putforward process improvement recommendations.

· Manage first level grievance hearings, disciplinaryinvestigationsor hearings, capability hearings, attendance management stage and level hearings, long term sickness absence consultations etc, escalating where necessary to the Head of Employment Services.

· Manage attendance management, in a timely manner undertaking return to work interviews, or for basic return to work interviews delegate to the Area Team Leader.

· Ensure stakeholders comply with recruitment and employment best practice, legislation, and contractualobligations.

· Contribute to the design and implementation of administrative policies and procedures to ensure the smooth running of the service.

· Highlightandreportservicerequirements,workforceresourceandworkloadimpact.

· Liaise with the Head of Employment Serviceson a regular basisto identify and plan the service to ensure the Trusts needs are met.

· EnsuretheintegrityofMedicalWorkforce,HR&Recruitmentsystemsbyaccurateandtimelyinputtingof relevant information.

· DevelopmentandmaintainHRsystems,e.g.,recruitmentdatabasesandESR.

· WorkinpartnershipwiththeWorkforceteamtocontinuouslyimprovemanagementreports.

· Monitoraccuracyofdataentryandtakeactiontoensurestandardsaremaintained.

· Attendinternal/externalmeetingsasdirectedbytheEmploymentServicesmanagementteam.

· SupportandprovideinputtoongoingprojectsforESimprovements.
CLINICAL&PROFESSIONALRESPONSIBILITIES
· MaintainProfessionalRegistration.

· AdheretorelevantCodeofPracticeofProfessionalbody.
LINEMANAGEMENT/SUPERVISORYRESPONSIBILITIES
· LinemanagementandsupervisoryresponsibilityforESTeammembers.

· Includesappraisals, onetoones, ensuringcomplianceofmandatorytraining,coaching&mentoring, performancemanagement.
RESEARCH&AUDIT
· ResponsiblefortheauditandassuranceoftheSaferEmploymentPolicy.


This advert closes on Tuesday 22 Oct 2024

Proud member of the Disability Confident employer scheme

We are looking to secure a registered Band 6 Nurse to join our established Community Nursing Team to deliver excellent health care across St Helens.

This role is vital in supporting our aim to provide exceptional patient care.

Successful applicants must be:
• Community experienced adult nurse and able to demonstrate extensive knowledge, analytical and the practical skills required
• Able to demonstrate delivery of quality care, through assessment, planning, implementation and evaluation
• An excellent communicator / listener, be non-judgmental and empathetic with patients, carers
• Able to work in partnership, liaising with health and social care professionals to ensure holistic patient care
• Dependable, committed and dynamic
• Flexible in meeting the needs of the service within the community setting
• Knowledge in implementing change, leading service improvement
• Committed to improve the health, wellbeing and independence of residents within the borough of St Helens

An Enhanced DBS with barred lists for both Adults & Children is required for this post.
• To provide skilled nursing care and advice to patients in their own homes and elsewhere e.g., residential homes to undertake a comprehensive specialist assessment of patients using research to underpin their practice.
• To demonstrate the promotion of healthy lifestyle practices to the public by the utilisation of their teaching skills.
• Manage clinical caseloads efficiently and effectively.
• Prioritise health problems and intervene appropriately to assist the patient in complex and urgent situations.
• To contribute to quality improvements via clinical governance, clinical supervision, and essence of care.
• To respect confidential information obtained during your work and refrain from discussing such information without the consent of the patient / client or a person entitled to act on their behalf, except where disclosure is required by Law or by the order of a Court or is necessary in the public interest.
• To liaise with other disciplines and members of the Primary Health Care Team in the provision of patient care.
• Maintain clear, concise, legible, and contemporaneous patient records always, in line with Trust Policies and Procedures and Standards for record keeping NMC.
• Under the Data Protection Act, staff using computers will be required to ensure that security procedures are followed.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018

• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programm

KEY DUTIES
• To provide skilled nursing care and advice to patients in their own homes and elsewhere e.g., residential homes to undertake a comprehensive specialist assessment of patients using research to underpin their practice
• To demonstrate the promotion of healthy lifestyle practices to the public by the utilisation of their teaching skills
• Manage clinical caseloads efficiently and effectively
• Prioritise health problems and intervene appropriately to assist the patient in complex and urgent situations
• To contribute to quality improvements via clinical governance, clinical supervision, and essence of care.
• To respect confidential information obtained during your work and refrain from discussing such information without the consent of the patient / client or a person entitled to act on their behalf, except where disclosure is required by Law or by the order of a Court or is necessary in the public interest
• To liaise with other disciplines and members of the Primary Health Care Team in the provision of patient care
• Maintain clear, concise, legible, and contemporaneous patient records always, in line with Trust Policies and Procedures and Standards for record keeping NMC
• Under the Data Protection Act, staff using computers will be required to ensure that security procedures are followed

CLINICAL & PROFESSIONAL RESPONSIBILITIES
• Registered practitioners who are non-medical prescribers are accountable for their prescribing activities by ensuring they are aware of their Professional accountability and any restrictions or special considerations in their prescribing practice
• Maintain and utilise advanced clinical skills to analyse and interpret history of illness, presenting symptoms and physical findings to enable diagnosis, planning and treatment of the patient
• To implement nursing care as per care plan as discussed with the Team Manager and to make accurate observations of the physical, mental, social conditions of the patient and / or carer
• To implement care based on research and from any post registration course undertaken

ADMINISTRATIVE RESPONSIBILITIES
• Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures

TEACHING & TRAINING RESPONSIBILITIES
• To ensure that their skills / knowledge is up to date and that continuing education and development is paramount to practice
• Ensure that all mandatory training is accessed and kept up to date
• To be aware of any changes in policy / procedure of the Trust

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
• Delivering change within own sphere of practice when and were indicated to improve service
• The post holder will be expected to prioritise own workload and ensure effective time management strategies are embedded in own practice and that of others
• Effecting change within own sphere of practice when and were indicated
• Making recommendations to improve services
• Influencing, motivating, supporting, and enabling others to contribute towards the effectiveness and success of Community Health Services
• To train, supervise and develop junior staff through clinical supervision and mentoring

RESEARCH & AUDIT
• Qualified Nurses are required to evidence maintenance of their registration with the Nursing and Midwifery Council (NMC) and work to the NMC Code of Professional Conduct
• To ensure nursing care is evidence based
• To participate in clinical audits.


This advert closes on Monday 30 Sep 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen to join the St Helens and Knowsley Early Intervention in Psychosis Team as the Clinical Team Manager.

You would be joining a supportive multi-disciplinary, community based team of experienced practitioners in the delivery of NICE concordant care to people between the ages of 14 - 65 who are experiencing a first episode of psychosis, or are at high risk of developing psychosis in the near future.

The Clinical Team Manager will have responsibility for the delivery of the St Helens and Knowsley Early Intervention Team service. The primary function of the role is to provide leadership, management, and communication to and for the team, ensuring the delivery of efficient, effective, co-ordinated, and responsive high-quality care to service users.

The post holder will also ensure the delivery of care, in line with NICE guidelines for psychosis.

The post-holder will work in close partnership with the Clinical Service Manager, Operational Manager and wider clinical team to ensure safe, effective and efficient health services, meeting the needs of the patient population and service needs such as delivering service Key Performance Indicators (KPI’s).

The post-holder will deputise for the Operational Manager as and when required and liaise with the Senior Management Team to support effective partnership working.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Provideclinical leadershipandmanagementtotheclinicalteam.



Be responsibleforthedeliveryoftheservicewithinthearea.



Work in partnership with other services/stakeholders etc., to enable patients/clients to be treated in the appropriate setting.

Ensure that the team provides a high-quality service to its clients by providing caseload and clinical supervision.

Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client care.

Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care needs.

Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.

Participate in the development of caseload management across the local health economy.

Provide leadership and mentoring to those staff developing into a caseload management role.

Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.

Implement plans for the team including rotas and schedules/working patterns to ensure business continuity.

Practice autonomously and demonstrate evidence based clinical decision making.

Provide clinical expertise and knowledge to the team when managing complex and highly complex situations.

Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.

Work in collaboration with other stakeholders to deliver services to patients/clients.

Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and carers.

Implement and evaluate care delivery for patients/clients with identified needs.

Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative care.

Set objectives by which performance will be monitored.

Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to staff.

Provide reports to the service lead on staff and patient activity as requested.

Work in collaboration with others to support practice development and service modernisation.

Contribute to the development of role and service redesign.

Actively participate in policy and service development authoring protocols as required.

Provide induction to the local working environment, and policies for new team members and students.

Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims.

Monitor budgets reporting over/under spending to the budget holder.

Undertake personal development plans (PDP) and ensure all team members.

Contribute to the development of policy and services to reflect local needs.

Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and reviews.

Ensure that all staff attend mandatory training.

Ensure that administration and clerical duties are appropriately delegated to clerical support officers.

Provide data that supports the monitoring of team contract and objectives.

Participate in audits and research, as required.

Participate in individual and group supervision.

Implement mentorship and clinical supervision with the team.

Ensure that record keeping within the team is consistent with professional standards.

Initiate training and development of team members.

Monitor and maintain standards of patient care delivery. Including maintaining and monitoring of clinical competency and standards of record keeping.

In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and delivery.

Work within guidelines to identify and manage risk, reporting identified risks to the service lead.

Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.

Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.

Participate in patient satisfaction reporting to improve patient care.

Maintain registration in line with professional bodies.

Provide support to team members holding responsibility for mentoring students.

Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and development.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.


This advert closes on Monday 16 Sep 2024

An exciting opportunity has arisen to for a band 7 Clinical Team Lead to join the St Helens Neurodevelopment Service for a 12-month secondment. The post is and exciting opportunity for anyone with a variety of backgrounds who has got previous experience of working with children and young people with neuro divergent conditions.

As a key member of the multi-disciplinary team, you will work as part of a small team of neurodevelopmental practitioners working with internal and external health providers, in the assessment, diagnosis, treatment, support and management of children with Autism Spectrum Disorder (ASD) by undertaking classroom observations and ADOS assessments. Building relationships supporting Children Young people and families while on the NDP journey

The Service is based in the Britch Unit in St Helens Peasley Cross Hospital.

As part of the community service, we work closely and well with education, clerical support staff, children's outpatients and community paediatricians. We are encouraged to attend training events to support us in our roles. Each day presents its own challenges and enjoyment working with the young people and their individual and specific needs.

Please see attached Job Description for further information

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.
1. Provide clinical leadership and management to the clinical team
2. Be responsible for the delivery of the service within the area.
3. Work in partnership with other services/stakeholders , to enable patients/clients to be treated in the appropriate setting.
4. Ensure that the team provides a high-quality service to its clients by providing caseload and clinical
5. Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client
6. Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care
7. Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical
8. Participate in the development of caseload management across the local health
9. Provide leadership and mentoring to those staff developing into a caseload management
10. Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and
11. Implement plans for the team including rotas and schedules/working patterns to ensure business continuity
12. Practice autonomously and demonstrate evidence based clinical decision
13. Provide clinical expertise and knowledge to the team when managing complex and highly complex
14. Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical
15. Work in collaboration with other stakeholders to deliver services to patients/clients.
16. Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and
17. Implement and evaluate care delivery for patients/clients with identified
18. Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative
19. Set objectives by which performance will be


1. Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to
2. Provide reports to the service lead on staff and patient activity as requested
3. Work in collaboration with others to support practice development and service
4. Contribute to the development of role and service redesign.
5. Actively participate in policy and service development authoring protocols as
6. Provide induction to the local working environment, and policies for new team members and
7. Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims.
8. Monitor budgets reporting over/under spending to the budget
9. Undertake personal development plans (PDP) and ensure all team members
10. Contribute to the development of policy and services to reflect local needs
11. Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and
12. Ensure that all staff attend mandatory
13. Ensure that administration and clerical duties are appropriately delegated to clerical support
14. Provide data that supports the monitoring of team contract and
15. Participate in audits and research, as
16. Participate in individual and group
17. Implement mentorship and clinical supervision with the
18. Ensure that record keeping within the team is consistent with professional
19. Initiate training and development of team
20. Monitor and maintain standards of patient care Including maintaining and monitoring of clinical competency and standards of record keeping
21. In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and
22. Work within guidelines to identify and manage risk, reporting identified risks to the service
23. Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.
24. Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical
25. Participate in patient satisfaction reporting to improve patient
26. Maintain registration in line with professional
27. Provide support to team members holding responsibility for mentoring
28. Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and


This advert closes on Sunday 15 Sep 2024

An exciting opportunity has arisen for an enthusiastic unit manager to join the dedicated team within cancer services an award winning chemotherapy day unit, the Lilac centre.

Due to a career progression a gap has come up for a unit manager. The unit delivers SACT too over 1000 patients a month and provides a holistic service including counselling , complementary therapies and a dedicated hair salon. The current operating hours are 8am -8pm Monday to Friday and bank holidays but will be gradually extended over time to accommodate clinics on Saturdays and Sundays. We are looking for people with an specialist experience in chemotherapy and cancer who have a flexible approach to work and who possess excellent interpersonal and organisation skills, to work alongside our medical oncology and haematology teams.



Therolewillpredominantlyinvolvemanagingdaytodayactivities,ensuringcompliancewiththeTrustobjectives, ACE behavioural standards, providing leadership, creating a positive environment to work in and ensuring high standards of patient care are maintained with the patient at the heart of everything we do. Excellent communication skills, a good knowledge of clinical standards and a range of skills including overseeing chemotherapyadministrationandthemanagementoftreatmentrelatedtoxicitiesareimportant.Theroleinvolves ensuring that patients receive holistic care, promoting awareness and education of oncology issues and supporting patients and their families during a critical time in their cancer care. The role will involve having good organisational skills to help care for patients receiving chemotherapy or other supportive treatments; workingalongsideourmedicaloncologyandhaematologyteams.






The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• ​​​​​​SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

KEY DUTIES

· ActasunitmanagerfortheLilacCentreandensurebudgetarycontrol.



· EnsuretheLeadSystemicAnti-CancerTherapiesNurse/CancerOperationalManagerareregularlyupdated on oncology/ haematology activity.



· Tosupporttheunitsisterstosupervisejuniorstaffinthedeliveryofsafecompetentcare.



· TosupporttheDMwithdemandandcapacityplanning.



· Takeappropriateactiontoaddressanyissuesorrisk andsubsequentmanagementoftherisksystem.



· Promoteapatientfocusedmulti-disciplinaryapproachtoholisticcareincollaborationwithcarers,healthcare professionals and other AHPs.



· Ensureasafeandtimelydischarge/transferofpatients.



· Ensurethecorrectstructureisinplace andmanagetheprocessbywhichtreatmentsareprescribed bythe medical/nursing team, and that changes in patient condition are escalated appropriately in line with policy.



· Actasadvocateforthepatient,respectingdignity,wishesandbeliefs.



· ToworkincollaborationwiththeLeadSACTNurseto developprotocolsandpathwaystodevelopthe chemotherapy service in line with Quality Surveillance requirements and DH policy.



· Toassesscareneeds,develop,implement,andevaluateprogrammesofcare.



· Acknowledgeanypersonallimitationsofcompetenceinaccordancewiththe‘NMCCodeofProfessional Conduct’ (2014) or similar AHP professional standards.



CLINICAL & PROFESSIONAL RESPONSIBILITIES



· MaintainProfessionalRegistration.



· SupporttheLeadSystemic Anti-CancerTherapiesNurseinprovidingacomprehensiveandcaringoncology service within the Trust.



· Assistinprovidingprofessionalsupportandadvicetoothernurses/professionals withintheTrustwhocare for cancer patients.



· Identify,maintain,andimproveuponthequalityofpatientcarethroughfacilitationofbestpractice.



· Assistandco-ordinateactivities,whichcontributetoachievinghighstandardsofpatientcare.



· Maintainaccuraterecordsandreportsandalwaysmaintainpatientconfidentiality.



· Actasaresourceofclinicalexpertknowledge,ensureallknowledgeisupdated.



· Agree,maintain,andmonitordepartmental/Truststandardsandstrategies.



· Providesupporttotheteamtodeliverspecialistadviceregardingchemotherapytreatmentsand complications to internal/external services.



· Ensurethatchemotherapypoliciesandguidelinesareadheredtoandthatallchemotherapytreatmentsare administered safely, including the safe custody and transportation of cytotoxic agents.



· TosetandauditclinicalstandardsincollaborationwiththeLeadSystemicAnti-CancerTherapies Nurse/Consultant.



· Tosupportthe team,workcloselywiththeclinicaltrialsteamandensureallstaff areuptodatewithnew trials and regimens.



· AdheretotheTrustpoliciesandprotocols.



· Toparticipateintherecruitment,orientation, development,andanyotherpersonalissuesrelatedtostaffasrequired.



· Optimumuseofresourcessothatstandardsofcareandsafetyarenotcompromised.



· Maintaineffectivecommunicationsystems,sothatallstaffcanpracticeinaninformedandprofessionalmanner.



· Maintaineffectivecommunicationwithpatients,relatives,visitors,andstaffasrequired.

· Toinvestigateanyuntowardincident/complaintthoroughly,liaisingpromptlywiththeCancerOperationalManager.



· DeputiseforCSSDirectorateManageratrelevantmeetingsasdirected.



· BefullyconversantwiththeMajorIncidentPolicyandbepreparedtosupportitsactivationasrequired.



· Ensureeffectiveinfectionpreventionandcontrolmethodsarefollowed.



· MaintaineffectiveallocationofstaffutilisingappropriateskillmixanduseofeRoster.



ADMINISTRATIVE RESPONSIBILITIES



· Toensurethattherecordingofpatientcareiscomprehensive,conciseandinlinewiththerecordkeeping standards guidance.



· Tokeeppatientrecordsuptodateonaday-to-daybasisfollowinganyinteractionwithpatients/relatives.



· Toensureallunitdocumentationiscompleted.



TEACHING & TRAINING RESPONSIBILITIES



· Maintainasupportivelearningenvironment,whichenablestheteamandtheindividualmemberstodevelop their skills and knowledge in relation to the management of all patients.



· Maximiseteamefficiency.Recognitionandutilisationofallappropriatedevelopmentresourcesandopportunities.



· Contributetoandco-ordinatetheteachingoftargetclinicalareas.



· Maintainobjectivesandstandardstoachieveasupportivelearningenvironment.



· PerformannualappraisalsforalldirectreportsinaccordancewiththeTrustpolicy.Promoteclinicalsupervision.



· Ensurecomplianceofallstaffwithmandatorytraining.



· Supportdevelopments,whichcontributetotheachievementsoforganisational,teamandindividualgoals.



· Beresponsibleforownprofessionaldevelopmentsandupdatingonanynewguidance/evidence-basedpractice.



· Toactasarolemodelandexpertpractitioner,providingsupportandguidancetootherstaff.



· Toassistwithinduction,preceptorship,andmentorshipprogrammesfornewstaffasappropriate.



LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES



· ActasunitmanagerfortheLilaccentreandensurebudgetarycontrol.



· AlongsidetheLeadSystemicAnti-CancerTherapiesNurse,ensure theunitcomplieswithstandardssetout in the National Quality Surveillance Programme for chemotherapy (formerly Cancer Peer Review).



· EnsuretheLeadSystemicAnti-CancerTherapiesNurse/CSSDirectorateManagerisupdatedon Oncology/Haematology activity within the Trust at least monthly.



· Ensureriskassessmentsandcontrolsareinplacetomaintainasafeworkingenvironmentandensureall incidents are reported appropriately.

· Developcompetencies(inselfandTruststaff)whichsafeguardpracticeandeffectivenessinrole.



· Maintainownprofessionalregistrationandmonitorprofessionalregistrationofstaff withinsphereofresponsibility.



· Ensurethemaintenanceofandcost-effectiveuseofallavailablestockwithinallocatedfinancialresources. Effective maintenance and storage of all equipment.



· Identifyneedsandassessprioritiesofownareaofworkandorganiseaccordingly.





· Managesicknessandabsencelevelswithinareaofresponsibilityasappropriate. Providesupportand guidance to the unit sisters in absence management.



· AbidewithTrust’sHealthandSafetyPolicyinaccordancewithownsphereofresponsibility.



· Usinginterpersonalskillsoffersupport, advice,andguidancetoWardManagersandtheirstaffon Oncology/Haematology related issues.



· Ensureapatientfocusedmultidisciplinarycareapproachis createdtoensureahighstandardofcareis delivered to the patient and their significant others.



· Contributetoapositive,caringworkingenvironment.



· AdheretoallTrustHRpoliciesandapplyeachpolicycorrectlytoanyrelevantsituation.



· BeawareofissuesaffectingtheTrustinrelationtoCancerServicesandofferadviceonsuchissues.



· ParticipateintheCancerServicesappraisalprocess.ResponsibilityfordesignatedLilacCentrestaffwithin team including appraisals, HR management and support in clinical practice.



· Toreportallaccidents,hazards,incidents,andcomplaintsinaccordancewithTrustpoliciesandassistin investigation of them as required. Comply with Health and Safety polices.





FINANCIAL RESPONSIBILITIES



· Maintainefficiencyandminimiseanywaste.



· ManagingLilacCentreteamandskillmixappropriately,utilisingbankandagencystaffwhenappropriate within ward budget.



· ProvideinformationtoenableandsupporttheDMtoaccountfor incomeandexpenditurefromactivitytobe recorded accurately and in a timely manner.



RESEARCH & AUDIT



· Responsibleforfollowingclinicaltrialsprotocolsundertheguidanceoftheclinicaltrialsteam.



· InvolvementinpotentialauditorresearchwithintheunitorTrust


This advert closes on Wednesday 28 Aug 2024

Proud member of the Disability Confident employer scheme

We are looking for an Administration Team Leader to work within our friendly Community Administration team.

The successful candidate will provide assistance to the AdministrationSupervisorin the provision of high quality, efficient, timely, professional and friendly service with excellent customer care.To assist in leading, training, motivating, developing and mentoring staff on the day-to-day operational activities within the team.Toplanstaffrota’stoensurehighqualityservicetoconsultantsand patients.


Interview Date: TBC
• Organise staff rota’s to effectively cover the areas of responsibility.Provide an efficient and effective clinic reception service, coordinating andtaking responsibilityfor theday-to-day running of the area, ensuring that the clinicreception areasand telephonesare not leftunattended during normal working hours.

Liaise with Clinicians and Nursing staff to ensure the smooth running of the clinic. Liaise effectively with the nursing staff to support the provision of seamless service across the department.

Ensurethattimelyandeffectivecommunicationsaremaintainedatalltimes.

Provide support and guidance to other team members in dealing with enquiries and offer non-clinical advice to patients, staff and GP surgeries. This may require tact and persuasive skills when resolving problems or difficulties when there is a need to overcome barriers tounderstanding.

AssistAdministration Supervisorinkeepingrecordofrota’sandtimekeeping.

SupportAdministration Supervisorinmaintainingandensuringthecontinuedqualityassuranceaudits are completed in the time scale, (undisposed clinics, waiting list entry, outpatient procedures).



MentorandhelptrainnewAdministration Assistantsontheday-to-dayactivitiesoftheDepartment.

DeputiseintheabsenceoftheAdministration Supervisorforallenquiriesinrespectofservice.

Additional Main duties can be found below and in the attached Job Description

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• ​​​​​​SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Administration/ClericalDuties

Organise staff rota’s to effectively cover the areas of responsibility.Provide an efficient and effective clinic reception service, coordinating andtaking responsibilityfor theday-to-day running of the area, ensuring that the clinicreception areasand telephonesare not leftunattended during normal working hours

Liaise with Clinicians and Nursing staff to ensure the smooth running of the clinic. Liaise effectively with the nursing staff to support the provision of seamless service across the department.

Ensurethattimelyandeffectivecommunicationsaremaintainedatalltimes.

Provide support and guidance to other team members in dealing with enquiries and offer non-clinical advice to patients, staff and GP surgeries. This may require tact and persuasive skills when resolving problems or difficulties when there is a need to overcome barriers tounderstanding.

AssistAdministration Supervisorinkeepingrecordofrota’sandtimekeeping.

SupportAdministration Supervisorinmaintainingandensuringthecontinuedqualityassuranceaudits are completed in the time scale, (undisposed clinics, waiting list entry, outpatient procedures).

MentorandhelptrainnewAdministration Assistantsontheday-to-dayactivitiesoftheDepartment.

DeputiseintheabsenceoftheAdministration Supervisorforallenquiriesinrespectofservice.

Ensure18weekpathwaysprocessisadheredto.

Makefollow-upappointmentsasrequiredensuringalldepartmentalinstructionsareadheredto.

Arrangeambulancesortransportforappointmentsifrequired.

Rearrangeappointmentsfromcancellationsandnon-attendance.

InputpatientattendancesandoutcomesontothecomputerisedHospitalInformationsystem/systems.

Completionofmedicalinsuranceforms(Medicashetc).

Dealwithnon-attenders(DNA’s)inaccordancewiththeTrust’sPoliciesandProcedures. Liaising with nursing and clinical staff.

RegisterallhealthrecordmovementsontheCaseNoteTrackingsystem.

Provideareceptionserviceforoutpatientclinics.

Todealwithpatientsandtheirrelativesinafriendlyandsympatheticmanner.

Respondtoenquiriesinapositiveandhelpfulmanneranddealwithtelephoneenquiriesastheyarise.

Directpatientstocorrectdepartments.

Dealwith complaintsonafirstlinebasis orreferto the relevantdepartment /memberof staff. (NB - May occasionally experience stressful or distressing situations).

Preparationofpatienttemporarycasenotes.

Priortoclinicscommencing,organiseworkloadtoensureallpatientshealthrecordschecked liaising with Clinic Preparation section regarding health records not delivered/available.

Ensurefrontsheetsareattachedtothecasenotesforcompletionbytheclinician.

LiaisewithotherTrusts.

ComplywithTrustandDepartmentalPoliciesandProcedures.

TomeetdepartmentaltargetsassetbytheDepartmentalManager
Confidentiality
TobeawareofRecordsManagement,InformationGovernance,Caldicott,confidentialityanddataprotection.
KeyResultAreas
Takepartin Trustappraisalprocess,agreeingobjectivesandapersonaldevelopmentplanannually.

EnsurepatientactivityisrecordedrealtimeonrelevantTrustInformationSystem

Liaisewithconsultants,wards,secretariesandotherdepartmentstoensuregood communications exist within all areas of the Trust.

Participateinandassistinoutpatientaudits.

Aflexibleapproachtoworking isneededaspart-time staff willbeexpectedtocoverat timesof absence up to full-time, in order to meet the demands of the service.

WorkacrossallsitesoftheStHelens&KnowsleyTeachingHospitalsTrusts
Training
Asrequiredattendregularmandatorytrainingandothertrainingcoursesrelevanttothejob.

ToworktowardsNVQqualification/CustomerCare
Governance
To support the Trustsclinicalgovernanceagendabyunderstandingthe keyprioritiesforchange and ensuring that new developments utilise the objectives within the governance agenda




This advert closes on Wednesday 28 Aug 2024

Proud member of the Disability Confident employer scheme

Be the Difference!

We are recruiting a Catering Team Leader to work at Conquest Hospital.

You will be responsible for the day to day supervision of the Patient Meal Services Team, ensuring high standards of food safety are achieved.

The ideal candidate will have experience of managing or supervising a team alongside a passion for excellent service as we are looking for someone that will lead by example and constantly strive for the best service levels.

Supervising & supporting a team of workers, completing rotas and ensuring that administrative duties are carried out.

To promote the highest possible standards of food hygiene and safety with hands on skills.

Working a variety of shifts will be working a variety of shift working 5 days over 7.





A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.



Responsible for the day to day supervision of the Patient Meals Services Team, ensuring high standards of food safety are achieved and maintained in a timely manner.

Complete Annual Appraisal (PDR) for each member of staff, completing necessary paperwork and forward to Site Catering Operational Management Lead.

Responsible for the day to day Management of staff absences, completing return to work interviews, liaising with Site Catering Operational Management Lead when Trust Absence Policy is triggered.

Responsible for organisation of work and planning within the Patient Meals Services Team.



Day to day management of staff rosters to ensure that all areas are staffed appropriately.

To ensure that Mandatory training compliance requirements are met for all staff within management remit.

To ensure food service best practice guidelines are adhered to at all times.

Assist in rectifying errors/shortages of patient meals and implement corrective measures to reduce errors.

To ensure that all stored food items are used within use by/best before dates on a first in first out stock rotation basis.

Under the guidance of the ward staff and dieticians, ensure patient dietary requirements are met.

To communicate directly with patients on request by Dietician, Ward staff or the patients themselves.Use developed communication skills to overcome difficulties of language and / or understanding.

Investigate and respond positively to user complaints/issues and put in place effective remedial action processes where appropriate.

To promote highest possible standards of food hygiene and safety to comply with current legislation and policy set out by the Trust.

Ensuring standards of cleanliness are maintained as specified in cleaning schedule



Ensure all other staff within Catering Department comply with hygiene standards.



Ensure all staff acknowledges customers and patients politely and with respect.

To support the Trust Catering Management Team in reviewing, planning and development of all aspects of the Catering Service. This may involve making proposals for relevant policy changes to improve the operational service.

To assist in responding to technical Environmental Health Department inspection reports.

To communicate effectively at all levels within The Trust as well as with external contractors, agencies and their representatives.

Understanding of agreed departmental standards and to ensure standards are met by ward catering team and other ward staff involved in the meal distribution.

To undertake relevant project work as delegated by the Trust Catering Services.

To promote effective processes and procedures to minimise food waste.

To ensure cost effective allocation and assignment of work within set time scales and ensuring best use of staff resources.

To support the Catering Management Team and contribute towards meeting the requirements of the Catering budget and set targets.

To support the Catering Management Team in reviewing, planning and development of all aspects of the Trust Catering Services in order to increase income and maintain/reduce costs to stay within budget.

To assist in ensuring secure and robust supplies ordering and receipt of goods procedures in accordance with the Trust’s Procedure Policy and Financial Standing instructions.

Effective and equitable management of departmental sick absence in accordance with the Trust’s attendance policy.

To support Induction of new staff and ensure training requirements for all team members are met.

Recording and maintaining records as required.

Reporting of mechanical defects in equipment, monitoring and co-ordinating.


This advert closes on Wednesday 21 Aug 2024

Proud member of the Disability Confident employer scheme

Can you ensure the safety and compliance for our academy?

The University of Brighton Academies Trust is seeking a qualified, skilled and professional Safety and Compliance Manager to promote, develop and establish a positive safety culture within its professional services teams and academies to meet its legal requirements in terms of Health, Safety and Compliance. The postholder will take responsibility for operational matters relating to Health and Safety Planning and Management and contribute to the Estates & Facilities Management Strategic plan.

The post holder will report to the Director of Estates & Facilities Management and will be the primary point of contact for all Health, Safety and Compliance matters. The postholder will be responsible for effective day to day operational support, management, monitoring and development of Health and Safety for 15 Trust academies and Central Service Teams and their locations.

The role includes the use of CAFM software to connect service users and to improve efficiencies. The postholder will have a proven background in Health and Safety Compliance with excellent management skills to develop, drive and guide our central and academy teams.

The successful applicant will be experienced at developing a positive Health and Safety Culture within a multi-site organisation, achieving high standards of health and safety management and have the maturity to build strong relationships with academy staff and their respective teams to implement, monitor and review ways of working to successfully meet these standards. They will have responsibility for all operational elements of health and safety management across the Trust.

The Estates & Facilities Management team is committed to maintain and improve the learning environment, creating a warm, safe and welcoming space that supports pupil and staff development. As a team we bring together an array of different skills and share a commitment to ensure that the estate makes a positive contribution to educational outcomes for all our pupils and students.

The post holder will be expected to work out of academy locations across the Trust and utilise Hastings Innovations Centre as a base location. There is an expectation for the candidate to travel between academies as and when required for which a mileage allowance is provided.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Annual leave entitlement above statutory requirement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
To have an informal discussion about this role please contact Darren Setters, Director of Estates & Facilities Management d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: TBC

Proud member of the Disability Confident employer scheme

Can you provide a professional and effective facilities management service for our academy?

The Estates & Facilities Management team are looking to appoint an experienced Building Services Manager who can confidently communicate with our stakeholders and lead on the delivery of building services to our academy partners.

This is an exciting opportunity for a dynamic self-starter who is used to working in a busy team but with minimal supervision, in the delivery of our estate’s management services.

As a new role the postholder will need to be able to see the ‘bigger picture’ and be solution focused as they will be influential in the evolution of building services across the trust and the ongoing development of associated services.

This includes the use of CAFM software, the procurement and management of planned maintenance contracts, the development and implementation of key processes and systems.

It is essential you have experience of being directly responsible for procuring and managing multiple service contracts.

The role will be offered on a hybrid arrangement with part office/part home working with additional travel to our academies (approx. 1 day per week).

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Generous annual leave entitlement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
For further information about this opportunity please download the attached job description and personal specification, and view our candidate pack here: Candidate Pack
To arrange a visit or to have an informal discussion about this role please contact Darren Setters, Estates and Facilities Director on d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: By arrangement

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are looking to appoint an outstanding, enthusiastic and dedicated School Finance lead to join our central services team.

We require a CCAB qualified accountant who can lead our finance team to provide high quality financial advice and support to our Headteachers and Trustees and ensure we are fully compliant with all requirements from the Education Skills and Funding Agency. Experience of working with schools finance is highly desirable.

The Diamond Learning Partnership Trust is a charitable multi-academy trust (MAT).We are building a thriving community of schools that succeed on behalf of their children and the finance team provide a key support to each school. The Family of Academies within the Trust currently incorporates 15 schools across Cambridgeshire, Hertfordshire and Peterborough. As such, joining our MAT means joining an organisation with an array of developmental and career opportunities.

What the school offers its staff

Further benefits include;

• Collaborative approach to working;
• Local Government Pension Scheme;
• A caring and supportive working environment.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Fixed Term Post - To cover Maternity Leave

An exciting opportunity has arisen for the position of PA / Office Manager to the Mental Health Care Division Senior Leadership Team based at Harry Blackman House, Peasley Cross. The post holder will be expected to line manage one Administrator.

The hours are full time 37.5 per week, Monday to Friday 9 am to 5 pm.

Job Purpose :

To provide support to the Senior Leadership Team, to enable efficient and effective discharge of their roles and responsibilities.

To set up and manage databases and spreadsheets as appropriate to support them in the management of the business of the Mental Health Care Division and its smooth running.

To liaise with a wide range of people and agencies, both internally and externally on behalf of the Leadership Team, ensuring that a professional image is maintained and that urgent business is dealt with appropriately.

The post holder will form part of a team providing a comprehensiveadministrative support to the wider service. Therefore there will be a requirement to provide cover arrangements for colleagues during periods of absence and increased activity.

To undertake the operational and administrative functions this will include:

Providing a full and comprehensive secretarial and administrative service to an excellent standard, ensuring a high level of accuracy is maintained at all times and accessing relevant IT systems including Microsoft Office programmes to support this.

Provide a full diary management service including arranging meetings and minute taking.

Being first contact for the Senior Leadership Team and taking autonomous actions as appropriate.

Manage all incoming and outgoing mail, ensuring that urgent correspondence and messages are given priority.

Update and maintain mailing for distributing information and contact details. Maintain an effective and secure filing system.

Ordering stocks and supplies using NHS Logistics ordering systems.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Take responsibility for tasks that are delegated to you and ensure information and/or replies requested are pursued and received within the appropriate timescales. This will entail a good understanding of the work of the Division and the ability to foster good working relationships with staff internal and external to the Trust.

Maintain knowledge of NHS developments/initiatives both locally and nationally and Trust policies and procedures.

Organise and prepare meetings and agendas.

Planning, organising and managing events including Team Events, Away Days and External Events.

Take minutes as required, ensure deadlines for producing and circulating papers and minutes are agreed and met.

Arrange specific events and hospitality as required, e.g. conferences, seminars and workshops.

Essential to exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.

**Please refer to the Job Description and Person Specification for further details**


This advert closes on Monday 5 Aug 2024

Can you provide a professional and effective Premises management service for our academies?

We are looking to appoint a reliable and resourceful Premises Manager to effectively manage and undertake site maintenance, services and compliance for Silverdale Primary Academy.

This is an important role in ensuring that professional and effective facilities management services are provided to staff, students, visitors and customers at our academies.

In this role you will:

Inspect, monitor, record and maintain academy building and grounds maintenance standards
Lead and manage facilities staff ensuring that all service requirements are met
Supervise all building, grounds maintenance and external contractors work with strict adherence to Health and Safety regulations.
To succeed in this role, you will have:

Experience of building maintenance work
Current knowledge of Health and Safety Regulations
The ability to demonstrate good interpersonal skills to communicate with a range of clients, both internal and external.
Please refer to the attached job description for full details.

Silverdale Primary Academy

Silverdale Primary Academy is a thriving academy catering to children aged 4 to 11 years. Located in the northern part of St Leonards-on-Sea, our academy boasts extensive and picturesque grounds, including large playing fields.

At Silverdale, we take pride in our outstanding facilities, which include a rainforest-themed library, a forest school outdoor learning area, and a substantial bank of ICT resources. We strive to create an environment where every individual can reach their potential, excel, pursue their ambitions, and enjoy the journey together.

It has a published admissions number of 90 and total capacity of 630 pupils.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic annual pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk or by telephone to Emma Richings 01424 905 306.

To arrange a visit or to have an informal discussion about this role please contact Dean Laidlaw - Senior FM at d.laidlaw@thestleonardsacademy.org.uk

Please apply today.

Key dates

Closing date: 24 July 2024
Interview date: 31 July 2024
Proposed start date: By arrangement

Proud member of the Disability Confident employer scheme