Total 604 Manager level Finance / Banking / Insurance job vacancies in Central London

Senior Insurance Case Manager role located in Adelaide, offering a competitive salary pending experience Your new company
Work for a Leading Australian Insurer who are changing the way of working, adapting to the economic landscape and committed to providing long-term employment. Working from the Adelaide CBD office, you will be part of a supportive and dynamic team who are focused on providing the best service to their customers and clients.
Your new role
Working as a Senior Insurance Case Manager, you will:

Proactively manage a portfolio of Workers Compensation insurance claims to achieve the optimum outcome of an early and sustainable return to work with reasonable claim costs
Communicate over the phone and in writing with stakeholders such as workers, employers, doctors and providers to identify the need for compensation, review coverage and provide advice
Undertake ongoing insurance claim liability and entitlement reviews in relation to weekly payments and medical expenses
Assist the worker and employer with the claim process, providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
Monitor, settle and close out claims within the portfolio
Provide a high level of customer service and strive for key stakeholders
Complete administration tasks aligned to the management of a portfolio, including processing payments, reviewing documentation received for the claim, sending relevant correspondence and recording action taken in line with insurance scheme requirements
Stay up to date with developments in relation to workers' compensation insurance coverage and claims management approach and pass on relevant updates to stakeholders

What you'll need to succeed
To be successful in this role, you will have:

Experience managing claims in the Australian workers' compensation insurance industry or workers' compensation insurance frameworks overseas
Knowledge of the workers' compensation scheme, legislation and policies or ability to quickly acquire the required knowledge
A high attention to detail and organisational skills
Resilience and a willingness to hold complex conversations
The want to be part of a team who enjoys working collaboratively and can also work independently
A commitment to supporting injured workers with their recovery and return to work
Excellent communication skills, both written and verbal

What you'll get in return
If you are successful in this role, you will receive:

A full-time role, working in the Adelaide CBD, Monday to Friday, standard business hours
A competitive salary + bonus + benefits
A fun and engaging work environment, working for a company that values their employees and long-term career progression

What you need to do now If you are interested in this role and feel you have the necessary skills and experience to succeed, click 'Apply Now'. Alternatively, contact Zoe Casbolt at Hays via zoe.casbolt@hays.com.au . Please click here to apply.

UCLH are seeking an outstanding leader for the largest Division in UCLH, which incorporates the UK's largest neuroscience centre and one of the largest neuroscience centres in the world.

We are seeking an ambitious, motivated and driven candidate to deliver upon the many opportunities this role presents. Please be aware that this is a fixed term opportunity, for 12 months, and the successful candidate should aim to start from Feb 2025.

As Deputy Divisional Manager for Interventional and Inpatient Care in the £280m turnover Queen Square Division within the Specialist Hospitals Board of UCLH, you will work with a high performing team to ensure high quality, efficient, timely and patient-focused clinical services. With a track-record of delivery of demanding agendas, you will lead your team in providing exceptional management support.

The role covers a range of specialities including neuroradiolology, neurosurgery, Neuro-oncology and private patients, Stroke, Therapies and Rehab, Pain, Critical Care and Theatres. The post is responsible for around 1,000 posts, with a budget of over £90m and will ensure the operational smooth-running of these highly complex and diverse services. As well as this, the role has oversight of a range of capital and service developments including our private patient service growth, neuroradiology reconfiguration and mechanical thrombectomy service development. The post holder will have designated responsibility for the strategic and operational management across their designated services and direct responsibility for delivery of services in line with budget.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


This is a time of outstanding opportunity for the Division. Neuroscience is one of UCLH's strategic priorities, and a building programme has recently delivered new angio. suites, interventional MRI and an expanded neuromuscular complex care centre. The Division is also looking forward to the opening of an exciting facility on the Gray’s Inn Road site in conjunction with UCL/DRI to open 21 new outpatient rooms and 4 new UCLH MRI scanners. Queen Square leads the world in delivering advanced neuroscience therapeutics through commercial and non-commercial trials in a dedicated clinical research facility as well as maintaining collaborative links with UCL Institutes to be world-leading in clinical neuroscience research.

Come and bea part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.



This advert closes on Wednesday 27 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust.


Are you ready to take on a high-impact leadership role in a fast-paced healthcare environment?Chelsea and Westminster Hospital Foundation Trustis seeking an energetic and forward-thinkingDeputy General Managerto join our Acute & Emergency Medicine team. You'll play a pivotal role in ensuring the smooth delivery of services across two busy sites, supporting the General Manager while being backed by a talented team of dedicated service managers.

Job Overview:As Deputy General Manager, you will be a key driver of operational excellence. Working closely with the General Manager, you’ll help lead the delivery of high-quality, patient centred care, improve service performance, and manage day-to-day operations across our Acute and Emergency services. Supported by a strong and capable team, you’ll oversee patient flow, resource management, and lead improvement programmes across our busy front line services.
• Lead a dynamic team in a vital healthcare setting.
• Make a direct impact on patient care and service delivery.
• Work across two diverse sites, ensuring operational efficiency.
• Be part of a supportive leadership structure, driving innovation and improvement.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Accountable to the General Manager, and working in partnership with Service Directors and Matrons, the Deputy General Manager (DGM) will support in the operational delivery of Emergency and Acute services, focussing on delivery of the A&E waiting time standards, financial performance, governance, change and business development across the directorate. The successful candidate will be responsible for ensuring good governance and processes for monitoring delivery against all KPIs are in place.



The Deputy General Manager will play an important role overseeing development of the Same Day Emergency Care (SDEC) pathway, ensuring the smooth transition of patients between primary care, ED and Ambulatory Emergency Care (AEC). The DGM will ensure this is a seamless pathway at the CWH site and will line manage the Service Managers based within A&E and Acute Medicine to ensure continuity across the entire service within the Trust.



Ensuring the smooth flow of patients through A&E, for any acutely unwell patients requiring admission to an acute assessment unit, the DGM will be responsible for ensuring adequate levels of medical staffing with the support of a team of medical rota coordinators. Furthermore, the DGM will support in the development of strategic discharge pathways in collaboration with the site team.



The Deputy General Manager will work alongside the General Manager in the delivery of the

Directorate financial, quality, performance, productivity and workforce targets, agreed as part of the Divisions business planning, appraisal and personal development process. There will be an important component of the role which requires the successful candidate to have a transformational mind-set, approaching challenges with an inquisitive and constructively critical perspective where innovative solutions are found to complex problems.



The Deputy General Manager will be accountable for establishing and maintaining effective structures and systems of control for the management of staff, including recruitment, appraisal, continuing professional development and support of the Trust’s Human Resource policies and procedures predominantly at the Chelsea and Westminster site, but ensuring continuity at the West Middlesex University Hospital site.



The Deputy General Manager will be expected to establish collaborative relationships with colleagues, working in partnership within the Trust and with external agencies to ensure delivery of the division’s business plan and strategic vision.



The Deputy General Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has a development and training plan consistent with Divisional and Trust objectives. The candidate will be required to line manage the Service Managers to deliver an effective and aligned service across the organisation and support all the staff whom the Service Managers are responsible for the line management of.



The Deputy General Manager will be expected to work between the two main hospital sites, delivering a consistent level of cover and leadership between the sites.


This advert closes on Thursday 28 Nov 2024

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a Team Leader to join our supported living home in West Wickham. This is a full-time role and you would be required to work flexible across the shift rota. We require all candidates to be able drive and have a full UK driving licence for this role.

Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a managemnet qualification

• Experience developing skills within a team

• Be a confident problem solver and creative thinker with good communication skills

• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

• Benefits

• On-going training and career development including professional qualifications 

• Contributory pension 

• We cover the cost of DBS checks 

• Rota's are planned in advance. 

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a two Team Leaders to join our supported living homes in Dulwich, Southwark.

• Part-time role - 20 hours per week, requiring you to work 20 hours per week working flexibly across the 24/7 shift rota (This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 and therefore only applications from females can be considered)
• Full time role - 37.5 hours per week, working flexibly across the 24/7 shift rota.

Your skills and experience working in care could be a great match for our team leader roles. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism
• Relevant social care qualification or working towards
• Previous management experience is desirable along with a management qualification
• Experience developing skills within a team
• Be a confident problem solver and creative thinker with good communication skills
• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

Benefits

• Basic salary equates to £14.73 - 15.35 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications 

• Contributory pension 

• Cost of DBS check covered by us

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Access to Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a Team Leader to join our supported living home in Canada Water, Southwark. This is a full-time role and you would be required to work flexibly across the shift rota 24/7.

Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a management qualification

• Experience developing skills within a team

• Be a confident problem solver and creative thinker with good communication skills

• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

Benefits

• Basic salary equates to £14.73 - 15.35 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications 

• Contributory pension 

• Cost of DBS check covered by us

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Access to Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

This post is a key position in the general management structure in the division providing support to the Divisional Director and Divisional Director of Operations for Surgery, Anaesthetics, Critical Care and Associate Services (SACCAS).

Reporting to the Divisional Director of Operations, the General Manager will be responsible for the operational leadership, delivery and performance of services in line with expected objectives, Policies and governance processes for service and clinical quality, business planning, financial (Income & Expenditure) plans and budget management. The GM will have identified delegated responsibility for operational management of services, ensuring the effective implementation of national and local strategies and the delivery of service objectives within available resources on all sites (both within and outside the trust) within the remit of the division.

The General Manager will work with other Divisional leaders to provide leadership and direction for the division ensuring that this supports the Trust’s strategic vision for high quality patient-centred care, and excellence in education and research. The candidate will ensure that effective management and delivery underpins the leadership of the division and that the Divisional Director is supported to ensure that leadership decisions are translated into transforming and delivery of services.

OPERATIONAL PLANNING AND DELIVERY
• • To be responsible for the operational management of all services within the division, through the divisional director, on behalf of the trust.
• Work closely with internal teams to devise systems proactively to manage service demands and ensure that these are fully implemented.
• Initiate regular review of services within the division and work with the divisional director to ensure new developments are appropriately resourced through the business planning process.
• Monitor activity in relation to agreed Service Level Agreement (SLA) as and national access targets and implement immediate corrective action in relation to any significant under/ over-performance.
• Respond in a timely fashion to frequent and unpredictable day-to-day operational issues as required. Liaise directly with patients and staff to resolve urgent concerns, including resolving stressful or distressing situations.
• To participate in the senior manager on-call rota
• Provide leadership of emergency and business continuity planning across the division.
• Lead the development of the performance management framework and ensuring its implementation to deliver national and local performance targets within the Division.
• • Developing and supporting service redesign and quality initiatives.
• Produce reports as required internally and externally on a routine and ad hoc basis

North Middlesex University Hospital NHS Trust is a medium sized District General Hospital based in Edmonton in Enfield, North London. We serve a diverse multicultural population largely from the London boroughs of Enfield and Haringey. Many of our patients live in wards that are within the 5% most deprived in the UK and a large proportion of our patients were born abroad. This makes it both a fascinating and a challenging hospital to work in.

Over the last decade we have rebuilt almost all of the hospital and now have facilities that we are proud to work in. We employ just over 3,000 staff, more than half of whom live locally. We encourage apprenticeships from the local community and work closely with our local Health Watch.

In our most recent CQC report (2019) we are still found to ‘require improvement’, but the report noted the achievements since the previous report, with a positive shift in culture and quality. Our Trust vision and objectives show our aspirations to develop towards ‘Good’ and ‘Outstanding’.

DELIVERY OF SAFE, HIGH QUALITY PATIENT CARE
1. 1. Create an environment within the Division that makes care, safety and patient satisfaction everyone’s first concern. There will be an emphasis on learning from the results of patient feedback and risk management systems to drive continuous service improvement and the reduction of risk.
2. Ensure that high quality clinical services are delivered in line with the Trust’s Quality Strategy and available financial resources.
3. Be proactive and innovative in leading the development and implementation of the Division Patient/Parent Involvement strategy, ensuring there are mechanisms to seek feedback to help improve/develop services. The post holder will listen and take action to address concerns identified through a range of tools including the annual patient survey, real time patient feedback systems, PALs and formal complaints, providing regular feedback to patients, parents and staff on action taken with training and support for staff where appropriate.
4. Work closely with and empower clinicians to achieve optimal decisions for overall patient care.
5. Support clinicians to build pathways that are patient-centred and working with patients as partners in the delivery of excellent healthcare.
6. Promote and supporting the delivery of national and local healthcare standards as one of the ways of raising healthcare standards for all.
7. Utilise benchmarked data to compare performance with similar organisations to ensure continuous improvement and service development.
8. Be responsible for ensuring that the Division’s complaints process complies with national standards. Communicate sensitive and often contentious information to patients, families and staff, including chairing local resolution meetings as required.


This advert closes on Friday 29 Nov 2024

Team Manager for Health and Social Care

Joint Emergency Team (Integrated Rapid Response Team)

Band 8A Permanent

37.5 hours per week

This is an integrated role working across both health and social care which is jointly funded by the Royal Borough of Greenwich and Oxleas NHS Foundation Trust and is accountable to both organisations.

The Joint Emergency Team (JET) provides nursing, therapy, medical and social care crisis intervention, incorporating the 2-hour urgent community response (including the falls pick up service) and a virtual ward pathway supporting adults to remain in their home and avoid admission to hospital or care homes.

The team operates 365 days per year 08.00 to 20.30 receiving referrals from a range of health, social care professionals and triages, assesses, and delivers treatment and intervention to ensure the client / patient can remain safely in their own home.

The post holder will be responsible for the leadership management and development of the Joint Emergency Team as well as the Royal Borough of Greenwich out of hours service.





The post holder will be required to provide leadership and coordination of the team which includes the out of hour service of the Royal Borough of Greenwich (RBG) and will have a lead role in supporting the development and delivery of practice standards within the Urgent Community Response Service (UCR), the Falls Pick Up Service and the Virtual Ward. This will include operational leadership to the multidisciplinary team to ensure an integrated model of care is delivered.

The post holder will be responsible for the day-to-day management of the team in relation to activity generated by referrals made to the MDT to ensure service outcomes and performance indicators are met.

The post holder will be responsible for ensuring the delivery of high-quality care within the community setting, working to ensure that effective processes are in place that enable team members to work proactively to manage from patient/resident crisis to promoting self-management and independence across the continuum of care.



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care

· Provide management leadership and development to a multidisciplinary crisis intervention team which includes both health and social care practitioners.

· Provide leadership management and development of the RBG out of hours service.

· To ensure the team operates cohesively to deliver timely, comprehensive assessment, treatment and intervention preventing hospital attendance / admission or premature care home admission.

· Provide strong leadership, guidance, and supervision to foster positive and collaborative team culture that emphasises client / patient-centred care, continuous learning and professional growth.

· To provide operational management and leadership to a multi-disciplinary/inter professorial team across health and social care including deputising for both the Adult Social Care (Royal Borough of Greenwich) and Health Service (Oxleas NHS Foundation Trust) leads.

· To promote and deliver partnership working with senior managers and colleagues across health and social care, and deliver the ‘out of hospital’ strategy in the borough necessary to deliver the health and social care priorities.

· To deliver joint health and social care internal and external performance measures and fulfil both local and national statutory reporting requirements.

· Be accountable and provide clear leadership to all Health and Social Care staff in the team and ensure that all staff understand and contribute to NHS and Social Care challenges and opportunities.






This advert closes on Wednesday 27 Nov 2024

Proud member of the Disability Confident employer scheme

The Professional Support Services team within the Office of the Chief Medical Officer at Guy's and St Thomas' NHS foundation trust wishes to appoint a Deputy Manager for the Professional Support Services team, which support and deliver the Revalidation, Job planning and appraisal function of the CMO office. The post holder will work as part of a dynamic team in delivering an effective service.

The Deputy Manager - Professional Support Services is responsible for managing robust and effective systems and processes to support the deliveryof the suite of professional support and development services delivered by the CMO Office, including medical appraisal, job planning, performance based awards schemes and other workforce related programmes of work.

As a key member of the service delivery team within the office, the post holder will manage a comprehensive and high quality project and service function in line with national policy requirements while continuing to meet the changing needs of the Trust’s medical and dental professionals. Importantly, they will provide critical management support to senior leadership in delivering against external reporting requirements and emerging programmes of work at national and local levels through the interpretation of guidance and the development of aligned processes.



This post holder will work within a multidisciplinary team and will require well developed organisational skills and the ability to handle queries in a sensitive manner. The role requires the exercise of initiative, and will include the deployment of sound judgement, problem solving and process focused skills in order to coordinate and report on a variety of time limited projects linked to the development of new processes.

Guy’s and St Thomas’ NHSFT comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with KCL in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Service and Project Management

· Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Director’s Office, including medical appraisal and revalidation, job planning, and performance based reward schemes.

· To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust.

· To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements.

· To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike.

· To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs.

· To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics.

· To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager.

· To monitorany internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy.

· To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed.

Resource Management

· Responsible for the management of the service delivery team, including responsibility for training and development and performance management.

· Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development.

Communications & Relationship Management

· To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed.

· To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive.

· To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues.

· To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements.

· To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements.

· Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant.

· Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service

· Contribute to an aligned approach with colleagues across partner organisations within King’s Health Partners in the development of quality standards and the delivery of core services.

Information & Systems Management

· Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trust’s participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations

· To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust.

Other Responsibilities

· To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters

· Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services

· Any other duties commensurate with the grade to ensure the smooth running of the Medical Director’s Office

· To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation


This advert closes on Sunday 17 Nov 2024

Up to £900 per day (Inside IR35 - Umbrella)

London / Hybrid

6 months

My client is an Insurer who require a Programme Manager with previous Insurance industry experience, process optimisation (simplification, harmonisation, automation and/or standardisation) and working knowledge of Enterprise Shared Services (ESS) to join a business-critical Programme.

Key Requirements:

• Demonstrable experience working as a Programme Manager within the Insurance industry (Commercial Lines ideal) providing a layer of oversight.
• Experience managing large, cross functional teams in geographically dispersed functions (i.e. EMEA / APAC / Global etc.)
• The ability to harmonise, standardise, simplify and where required automate existing as well as identified new processes.
• Previous experience with Enterprise Shared Services (ESS).
• Excellent task configuration, planning, cost improvement and risk management skills.
• Track record of successfully leading Transformation Programmes as a Programme Manager, with the use of tools such as Visio, Lucidchart etc.
• Excellent communication and stakeholder management skills (up to and including C Level stakeholders).
• Sensitivity to Change Management principles and practices.

Nice to have:

• Lean Six Sigma / Prosci Certification
• Ability to speak multiple languages
• Immediate availability
• Knowledge of AI and related technology

If interested, with relevant experience, please apply with your latest CV ASAP.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The post holder will be expected to support trust wide with any Employee Services responsibilities. Employee Services are responsible for the transactional HR processes including but not limited to change of circumstances forms, leaver forms, ID badge renewals, visa renewals, reference requests. Employee Services are responsible for maintenance and development of ESR, automated forms and reporting on transactional HR processes.
Employee Services Team Leaders are responsible for supporting staff at all levels across the Trust as well as line managing the Employee Services Advisors. In addition, Team Leaders deputize for the People Manager as required.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Provision of training, advice and assistance to system users.
Support teams and users to realise system benefits and monitor rule breaches.
Planning and organising the workload to ensure systems operate effectively.
Maintenance of the electronic rostering systems and ESR hierarchy. Collect and process team shift data and rules in order to maintain and create Healthroster units.
Allocate work to the Employee Services Advisors and officers on a daily bases.

Central and North West London NHS Trust expects all staff to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friend’s family and carers and also other staff members.
We expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better
We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.
We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.

Provision of training, advice and assistance to system users.
Support teams and users to realise system benefits and monitor rule breaches.
Planning and organising the workload to ensure systems operate effectively.
Maintenance of the electronic rostering systems and ESR hierarchy.
Collect and process team shift data and rules in order to maintain and create Healthroster units.
Allocate work to the Employee Services Advisors and officers on a daily bases.
Management of routine interface requirements including the processing of weekly and monthly data uploads in accordance with strict timetables and payroll policies and procedures to ensure timely payments to trust employees.
Responsible for checking the work of the Employee Services Advisors and Officers daily.
The processing of the trust payroll extraction, including all data checks, liaison with managers and senior managers for finalization of rosters, and the ESR processing team.
10. Maintain regular communication links to teams and staff to promote best practice and inform users of issues, upgrades and changes to the systems and realize system benefits.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Your new company
A global advertising business based near Liverpool Street is hiring a recently qualified Group Finance Manager. Having recently gone through an acquisition you will be working for a business which has established relationships with key brands globally providing a range of businesses and consumers with compelling information, analysis, insight, news and entertainment. This role will suit a newly qualified practice trained Accountant who is looking to make a move into industry.

Your new role
As a newly qualified Group Finance Manager you will be responsible for

• Assisting with the interim and year end audit process and Group consolidation.
• Assisting with the Group cash flow and finance costs
• Responsible for G/L accounting and balance sheet reconciliations.
• Responsible for the monthly, quarterly and annual close to tight deadlines.
• Ownership of audit requirements and including statutory accounts preparation.
• Acting as a point of contact for technical accounting queries.

What you'll need to succeed
- You must be fully ACA / ACCA qualified
- Recently qualified (0-3 years pqe)
- Strong commercial acumen
- Able to liaise with senior stakeholders
- Confident

What you'll get in return
You will be working for a business which is recognised globally. Working alongside a credible and high achieving finance team where you will be exposed to the wider business (non finance) from day 1. This business focuses on providing their employees with a solid career platform and offers a clear development path for all levels. One of the most important things for this business is ensuring the candidate fits into the fun and vibrant culture. They work extremely hard and have a rewarding culture and want to hire someone who is part of the team in all aspects

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Nicolette Solomou now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Finance Manager

We are now on the hunt for Finance Managers to join us and focus on PPHE Hotels and Management companies within the Shared Service reporting team. This role will report into the Head of Finance - Performance Management and Reporting.

Join us in our mission to drive growth and create long‑term value by valuing our people, being led by an entrepreneurial Executive Leadership Team and through investing in our portfolio, opportunities, and local communities.

Your Finance Manager duties will be:

• Month End reporting cycle, balance sheet reviews, accrual management & review.
• PPHE Critical Process and process improvement
• Reporting and Analysis, Audit liaison
• Project Initiatives/Continuous Improvement
• Financial Control and Working Capital Management
• About you:
• Qualified Accountant (CIMA, ACCA, ACA) (preferred)
• Good knowledge of SAP, INFOR SUN, & Opera is advantageous
• High Excel proficiency
• Knowledge of productivity methodology (e.g. Kaisan) and AI tools (e.g. Bue Prism, Powerautomate) preferred.
• Able to communicate effectively between different levels and departments within PPHE
• Actively takes the lead and provides a positive role model for leadership

What you'll get from us:

• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Start with 30 days holiday per year - incl bank holidays
• Two free meals per day - including days off if you wish to come i­n!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Free dry cleaning for work clothing
• Annual Staff parties and events
• Company pension plan & award-winning training

If this opportunity at PPHE sounds like it is right for you, apply now!

Your new company

A leading Food & Beverage company is hiring a qualified ACA / CIMA / ACCA to join the team as Commercial Finance Manager. You will be working for a fast-paced business benefiting from lots of learning opportunities and an ability to make an impact. The business is based in brand-new offices in the City of London, close to the station, whilst also offering hybrid work.

Your new role

As a Commercial Finance Manager, you will report to the Head of Commercial Finance and work alongside a broader commercial finance team. Your role will focus on providing insights and analysis to the business (finance and non-finance stakeholders). The successful candidate will also manage the Sales and Margin P&L lines, within the core business. This is a truly commercial role and will require the successful candidate to be able to own reporting whilst also developing a comprehensive understanding of the business and its revenue lines.

What you'll need to succeed

• Fully qualified (CIMA/ACCA/ACA)
• Commercial Finance/FP&A and Business Partnering experience
• Retail experience is desired
• PowerBI experience is desired
• High levels of pace, energy and resilience
• Advanced Excel is essential.

What you'll get in return

This is a great opportunity to work in a role where your opinion matters. You will work in a key role for the business and have the opportunity to work independently whilst also closely with a wider finance team and non-finance. The company offers a competitive bonus, 25 days' holiday (option to buy more), contributory pension plus the perks of your birthday off, an early finish on Fridays, and lots more!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tahlia now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk