Total 9 Manager level Finance / Banking / Insurance job vacancies in Epsom, KT18 7EG

TITLE: Cleaning Manager

ACCOUNTABLE TO: Deputy Head of Site Services Manager, Site Services

RESPONSIBLE FOR: Cleaning Services

ESTH trust are looking for a Cleaning manager to join the trust on a Bank basis - if you are experienced, interested and available please apply today.

Adjust work schedules to reflect the service changes, and compile and update work schedules on an ongoing basis. Develop staff rotas to ensure effective service delivery.

· Ensure that absence reporting procedures are adhered to, highlighting absence trends and taking appropriate corrective action. Conduct progress reviews for staff on long term sick leave.

· Responsible for the day to day management of Domestic Services in area of responsibility, using appropriate methods, systems, equipment and materials to ensure standards are met, and supporting clinical colleagues to minimise the risk of cross infection.

· Ensure the efficient and effective use of resources within budget, developing and implementing systems to monitor and control resources.

· Ensure quality control systems are implemented, and regularly participate in the monitoring, to ensure the provision of effective services to all users

· To be involved in problem solving and the handling of conflicts

· To implement policies to meet legal, statutory, mandatory requirements concerning the management of COSHH, health and safety, control of infection and all other relevant current and future legislation affecting services within the remit of this post

· To participate in the recruitment, retention of staff and to continually review the existing

· practices to maintain value for money and the agreed performance.

Further Duties are listed in the attached JD

"At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviors of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values."

OUR MISSION: 'TO PUT THE PATIENT FIRST BY DELIVERING GREAT CARE TO EVERY PATIENT, EVERY DAY'

There's never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.

Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.

. To deliver an end to end first class service for all services on the dedicated contract. Ensuring all KPI’s are met, adhering to national cleaning standards, food standards and maintaining services within the budget.

· Ensure monitoring systems are in place to demonstrate the performance standards of Domestic Services to ensure that the service requirements and standards are being achieved and to provide the necessary level of assurance to the Division.

· Makes recommendations to improve the efficiency of set routines and work schedules to promote the improvement of standards & services.

· Excellent leadership skills to operational manage and lead the cleaning services team as well as providing assurance that there is sufficient and appropriate allocation of resource in line with the required cover to deliver the agreed service.

· Works closely with various client facing roles and other stakeholders to execute their role effectively. Creates a network of stakeholders and collaborates on a regular basis to achieve their goals.

· Proactively works independently or collectively to develop the team on fulfilling their KPI's and continually updates/improves the requirements needed to maintain a high level of performance on site.

· To ensure timely management of direct line reports for all HR issues including recruitment, selection, induction, appraisal, annual leave management, sickness management and disciplinary issues.

· Sets objectives and goals for the team and what the next steps/ priorities are to meet those goals.

· To ensure service provision is met through effective management of rosters and supplies.

· To ensure a smooth & effective running of all domestic services ; to include full COSHH compliance, BICSc compliance, maintain full KPI compliance and ensuring all areas are fully compliant with the latest national cleaning standards.


This advert closes on Thursday 24 Oct 2024

We are looking for an enthusiastic, motivated and experienced Manager to join our dynamic team within medicine.

If you have experience in people management, have a passion for leading and motivating teams effectively and are dedicated and enthusiastic in providing and improving excellent patient care, then this role could be for you.

The post holder will manage the administration offices and the central administrative function(s) and provide a senior point of contact to A&C staff, enabling patients to receive treatment in accordance with the NHS Constitution and the Health and Social Care Bill 2011. The post holder will work closely with the clinical and nursing leads to ensure a high standard of patient care is delivered within clinical directorates in line with the Trust policy and standard operating procedures.

The post holder, working closely with the Service Manager, will be responsible for ensuring the efficient and effective delivery of patient care within their directorate. The post-holder will be expected to identify and implement initiatives to improve services, with delegated responsibility from the Service Manager, and lead designated projects to ensure key performance targets (financial, operational and clinical) are met.

We offer an extensive range of services,including cancer, pathology, surgery, and gynaecology to 500,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital.

St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).

We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships.

In Surrey Downs (that’s the Epsom, East Elmbridge and Dorking areas), we have partnered with CSH Surrey, the three GP federations in the Surrey Downs area, and Surrey County Council (who are an associate member), to provide adult community health services. This innovative partnership is called Surrey Downs Health and Care.

In Sutton, we have joined forces with the London Borough of Sutton, Sutton GP Services and South West London and St George’s Mental Health Trust to provide adult and children’s community health services and sexual health services to local people. Together, we are called Sutton Health and Care – you can visit our websitewww.suttonhealthandcare.nhs.uk.

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.


This advert closes on Monday 29 Jul 2024

Surrey Downs Health & Care

The post holder is responsible for the continuing management of the twilight patients and/or co-owners within their clinical setting, without supervision. This includes the assessment of care needs, the development, implementation and evaluation of programs of care, the setting and
maintaining of standards and the supervision and deployment of the twilight team, if appropriate.
The post holder will undertake the facilitation of educational programs for basic, post-basic and in-service training, in close liaison with the Learning and Development Team. To work closely with the Community Hub teams to facilitate patient-focused, innovative research-based practice, in
line with Surrey Downs Health & Care objectives. To promote continuity of care between twilight and day services through effective communication and processes. To coordinate closely with all Surrey Downs Health & Care twilight teams to ensure a joined-up (seamless) service is delivered
and the teams are supported.

Patient Care and Assessment:
• Provide skilled nursing care, assessing needs, and creating, implementing, and reviewing care plans.
• Treat patients with respect, ensuring privacy and dignity.
• Promote patient health and well-being through education.

Team Leadership and Collaboration:
• Plan staffing and ensure adequate cover.
• Coordinate meetings and duty schedules.
• Ensure continuity of care through effective communication.
• Mentor and support staff.

Documentation and Compliance:
• Maintain accurate records.
• Adhere to policies and standards.
• Support clinical supervision.

Research and Development:
• Engage in nursing research.
• Plan and evaluate staff training programs.

Operational and Resource Management:
• Manage budget and resources.
• Participate in recruitment.
• Ensure adherence to clinical governance and risk management strategies.

Professional Standards:
• Maintain professional integrity.
• Facilitate a multi-disciplinary approach.
• Undertake additional duties as needed.

Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• CSH Surrey
• Epsom and St Helier’s University Hospitals NHS Trust
• Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

As a B6 Senior Staff Nurse in the Twilight Team, your primary responsibilities will include providing high-quality, skilled nursing care to patients, assessing both their immediate and long-term needs, and supporting their families and carers. Your role will involve leading the team, ensuring adherence to policies and procedures, and maintaining professional and clinical standards. Below is a detailed outline of your main duties:

Patient Care
• Skilled Nursing Care: Deliver comprehensive nursing care, assess patient needs, and develop, implement, and review individualized care plans.
• Patient Dignity: Treat all patients as individuals, respecting their privacy and dignity at all times.
• Family Support: Involve, inform, support, and educate patients' families and carers as appropriate.
• Health Promotion: Actively promote patients' health and well-being through education and health interventions.

Team Leadership
• Staffing and Cover: Plan and ensure appropriate staffing and skill mix, guaranteeing adequate cover at all times. Report any staffing issues to the operational manager.
• Meeting Coordination: Attend meetings with other Band 6 twilight colleagues to coordinate the management of the twilight service, including the formulation of robust off-duty schedules.
• Shift Leadership: Work towards ensuring one Band 6 nurse is on duty across all twilight teams each evening.

Documentation and Compliance
• Record Keeping: Maintain clear, comprehensive, signed, and contemporaneous records in line with Surrey Downs Health & Care procedures.
• Policy Adherence: Ensure that all policies, procedures, and standards of care are adhered to consistently.
• Supervision and Mentoring: Act as a mentor and assessor to both qualified and unqualified staff, supporting their professional development.

Professional Development
• Knowledge Update: Keep up-to-date with all aspects of clinical practice and act as a resource for other staff members.
• Teaching and Training: Plan, participate in, and evaluate teaching programs for all staff levels in collaboration with the senior team and Learning and Development Team.
• Training Needs: Identify and address staff training and development needs, fostering a positive clinical learning environment.

Operational Responsibilities
• Resource Management: Work within the allocated budget and ensure the economic use of resources. Participate in the recruitment and selection process when needed.
• Clinical Governance: Participate in the Surrey Downs Health & Care Clinical Governance Strategy, facilitating clinical audits and monitoring care quality.
• Risk Management: Adhere to the Surrey Downs Health & Care Risk Management Strategy, ensuring all protective measures for vulnerable individuals are followed.

Additional Duties
• Professional Integrity: Maintain your professional and clinical integrity in line with NMC guidelines.
• Multidisciplinary Approach: Ensure the effectiveness of care through a multidisciplinary approach, collaborating with other healthcare professionals.
• Flexible Duties: Undertake other duties as required, consistent with the responsibilities of the post.

Your role as a Senior Staff Nurse is crucial in delivering high-quality patient care and leading the nursing team effectively within the twilight service. This position requires a compassionate, knowledgeable, and organized individual dedicated to improving patient outcomes and supporting team performance in alignment with Surrey Downs Health & Care standards.


This advert closes on Thursday 25 Jul 2024

We currently have a secondment opportunity for an effective and experienced manager to lead a diverse, hard-working team in a fast-paced environment.

The Specialty Manager reports to the Service Manager and leads the operational management and the effective and efficient delivery of services provided within Specialty Management Groups within Dental Services. The post-holder has the following responsibilities:
• Responsible for the day-to-day service management of the respective Specialty Management Groups within the dental services, with responsibility for patient access to outpatient and inpatient care
• Lead the admin teams to provide high quality administration service to all patients accessing the Dental services, their carers and referring practitioners.
• To support the Service Manager and General Manager (Business & Performance) in ensuring effective co-ordination and management of pathways including the delivery of performance targets, especially RTT targets.
• Managing and developing patient pathways to ensure continuous improvement.

The successful candidate will need to be motivated, hard-working and have a can-do attitude. You will display excellent organisational and communication skills, demonstrate strong leadership qualities and effectively support your team.



The post holder will work closely with Service Manager and General Manager (GM) (Business & Performance) on the strategic development of the services, supporting plans to expand /change their service as appropriate.

The post holder will manage clinic capacity whilst booking patients according to clinical priority and booking policies in line with local and national targets, proactively preventing two-week rule and 18-week breaches. They will request additional clinics as necessary, liaising directly with the clinical team, to arrange availability of staff.

The post holder will be responsible for achievement of service and teaching activity targets within specialties on a monthly basis. This will include accurate mapping of clinical activity to support service line reporting (SLAM). This will also involve attending weekly performance meetings to monitor activity and DNA rates, clinic utilisation, capacity, forecasting and breach analysis.

The post holder will be responsible for the weekly and ad hoc validation of waiting list data and reporting performance against 18-week access targets and clinical prioritisation. The post holder will also need to lead with 18-week targets, tracking of cancer patients and validation across Specialty Management Group.





BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT
• Please ensure you check yourTRACaccount regularly as this is howwe will communicatewith you during the shortlisting and selection process
• Please ensure all sections of the application form arecompleted fully. Please particularly ensure that you provide full details of all referees includingBUSINESS EMAIL ADDRESS, telephone contact details and postal address

The post holder will work closely with Service Manager and General Manager (GM) (Business & Performance) on the strategic development of the services, supporting plans to expand /change their service as appropriate.

The post holder will manage clinic capacity whilst booking patients according to clinical priority and booking policies in line with local and national targets, proactively preventing two-week rule and 18-week breaches. They will request additional clinics as necessary, liaising directly with the clinical team, to arrange availability of staff.

The post holder will be responsible for achievement of service and teaching activity targets within specialties on a monthly basis. This will include accurate mapping of clinical activity to support service line reporting (SLAM). This will also involve attending weekly performance meetings to monitor activity and DNA rates, clinic utilisation, capacity, forecasting and breach analysis.

The post holder will be responsible for the weekly and ad hoc validation of waiting list data and reporting performance against 18-week access targets and clinical prioritisation. The post holder will also need to lead with 18-week targets, tracking of cancer patients and validation across Specialty Management Group. They will take responsibility for completing actions to ensure patients are fast tracked through their pathway to prevent non-compliance with local and national targets and also escalate trends to the Service Manager and General Manager.

To lead on ensuring that demand and capacity of service clinics are revised in accordance with the agreed processes and that requests for changes to clinics do not breach clinic rules and agreed processes

Identify areas of inefficiency by undertaking regular reviews of processes and from feedback from patients, carers and staff, working with clinical and administration teams to redesign and re-engineer services and processes as required to provide a seamless service.

To lead on the creation and management of clinical sessions within the Patient Administration System (PAS) together with dealing with requests for blocking, opening and other timetable amendments.

To lead on validation and authorisation for cancellation of clinical sessions for dental services, ensuring patients are communicated with effectively and rebooked

appropriately to minimise patient complaints.

Monitor closely performance contracts and targets to enable pro-active and timely actions, working independently to take appropriate action / corrective measures.

Interpretation, manipulation and analysis of complex data sets and clinical records

Educate and develop leadership within operational team in order to access timely and accurate information to support the delivery of all key performance indicators.

Produce and analyse performance reports on an ad hoc basis ensuring any relevant recovery/action plans are formulated and undertaken as appropriate.

Audit performance against the internal and national targets and present this at service/departmental meetings as required.

Produce and distribute performance, activity and contract data on a regular basis to ensure performance management and compliance with targets.

Where required, manage relevant staff within other Specialty Management Groups/ areas in such a way that contracts and targets are delivered.

To manage, co-ordinate and monitor Specialty Management Group leave and co-ordinate rotas to fulfill operational requirements.

Undertake audits and develop action plans ensuring compliance with data protection and agreed processes.

To have overall accountability for recruitment, selection and management of all Patient Services Administrators and Team Leaders within the Patient Services Department, in accordance with Birmingham Community Health NHS Trust Personnel Policies and Procedures i.e. sickness/absence, lateness, disciplinary and monthly turnaround documents.

Anticipate staff shortages and take action to minimise the impact of these on service delivery.

To support the Service Manager and deputise for them in their absence as appropriate.

In conjunction with a GM, implement effective systems, control processes and risk management arrangements for the Specialty Management Group.


This advert closes on Tuesday 23 Jul 2024

BroadmoorHospital, Crowthorne, Berkshire

Registered Mental Health Nurse Post

Broadmoor Hospital High Security

CLINICAL TEAM LEADERS

Band 6 £46,700 - £54,054 Inc of all allowances

Broadmoor Hospital currently have a number of vacancies for the post of full time Clinical Team Leaders on Euston Ward & Kempton Ward. Candidates should have relevant experience in Mental Health Care as a Registered Nurse.

This Vacancy may close early before the scheduled closing date depending upon volume of candidate applications

Interview Date will be Confirmed at Shortlisting.

The successful candidates will be highly motivated, patient focused leaders, able to deal with complex clinical issues and challenges associated with working in a high secure environment. Our care and treatment programmes are underpinned by values associated with recovery and socially inclusive principles.

In collaboration with the Clinical Nurse Manager (CNM) , lead the team in maintaining a safe and therapeutic clinical environment for staff and patients.

Supporting the CNM in developing and maintaining innovative nursing interventions.

Demonstrate positive situational leadership skills

Provide/ensure Clinical supervision and support is available to junior staff.

Promote personal and professional development of staff through the creation of a positive learning environment.

Ensure high standard of evidence based care is provided to our patients.

Act as Unit co-ordinator within the Hospital as required.

Broadmoor Hospital is part of the West London NHS Trust and one of only three High Secure Hospitals in England. In 2019 we opened our new state of the art high secure hospital Hospital, and are looking for staff to come and join our amazing team.

The work is challenging and rewarding, it will provide the right candidates with an opportunity to facilitate and support staff to develop critical clinical skills in order that the needs or our patients are met and the quality of care and treatment delivered is of a high standard.

In return we can offer:
• Clinical supervision and mentorship.
• Ongoing professional development.
• Forensic experience within a high secure setting
• A stimulating and challenging working environment.
• Opportunities for career development within the Trust.
• Staff benefit Package
• Broadmoor Hospital Allowance
• Registered Nurse Recruitment & Retention premia

We are looking for people who are enthusiastic, innovative and want to contribute to shaping and delivering modern mental health care in a High Secure setting.

Job Description is attached for further details of the Role and Responsibilities along with Personal Specifications.


This advert closes on Monday 15 Jul 2024

A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.


The following exciting opportunities are as a direct result of a large-scale ‘Strengthening Operational Structures’ transformation programme recently undertaken. The Programme has resulted in the development of a leadership framework that will facilitate improvements in clinical service delivery for patients within our community and support our objectives.

Birmingham Dental Hospital and Community Dental Services has a number of fantastic opportunities for Laboratory Managers who want to be a part of developing a new management team, focused on delivering safe, high-quality care in the community to children and adults across Birmingham.

It is important to us as a team that our management practice and delivery of care reflects the core values of our organisation and that we are caring, open, respectful, responsible, and inclusive and support the Division in being a ‘Great Place to Work’.

The post-holder will be primarily responsible for the operational management and service improvement of services working within the Dental Laboratory to contribute to the overall performance of the Group.

The post holder will be responsible for the operational management and service improvement of services listed in Appendix 1 adjoined to this job description.

The post holder will be responsible for the operational management and service improvement of services listed in Appendix 1 adjoined to this job description.

The role involves working in partnership with the Service Clinical Manager / Matron, to ensure the effective provision of high quality, safe services listed within appendix 1, against agreed outcome measures, service level agreements, activity and financial targets.

The Service Manager will, along with the Service Clinical Manager / Matron lead on the development of relevant services and see that they contribute to the performance of the Division overall.

The Service Manager will work closely with the Divisional leadership team to provide caring, inclusive and compassionate leadership and support the Division and Trust in being a “Great Place to Work”.

The post holder will oversee the allocation of resource across the respective services in collaboration with the Service Clinical Manager. This will include the rota management, demand and capacity modelling, clinic/slot utilisation, management of DNA and cancellation rates as well as overseeing recruitment and retention of workforce across the respective services. In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery of service(s) as well as addressing any non-clinical issues impacting on service deliverability (e.g. Estates/IT).

IMPORTANT
• Please ensure you check yourTRAC account regularlyas this is how we will communicate with you during the shortlisting and selection process.


• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees includingBUSINESS EMAIL ADDRESS, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.



Other Duties and Responsibilities

Finance and Resource Management

Manage Service financial budgets across all staff within the Service and that appropriate Cost Improvement Plans are developed and delivered to ensure savingsare achieved annually contributing to Divisional targets

To maximise the efficiency and productivity of Service resources and to demonstrate this on an ongoing basis through the use of KPIs defined by the Divisional Leadership Team.

To work in close liaison with the Divisional Finance Business Partner (and the wider finance team) to ensure appropriate delegation of budget to budget holders and lead in setting, forecasting, managing and monitoring service budgets.

To work in collaboration with corporate colleagues across Digital Technology Services, Estates & Facilities and Performance, Contracting & Information, to ensure that the appropriate infrastructure is in place and that services are meeting the agreed local and national targets.

To ensure all staff have access to appropriate Digital systems to support patient care in line with the national and local programme for digital maturity.



Service Delivery and Development

Develop operational and business plans for all Services in liaison with the Service Clinical Manager/ Matron which support the delivery of activity and service development in line with the the Divisional and Trust Strategy and maintain and monitor these plans in conjunction with the Divisional Senior Leadership Team.

Take Service lead responsibility for efficiency programmes reporting to the relevant Board. To support the Service Clinical Manager/ Matron by ensuring that the efficiency and productivity of clinical and support services are maximised.

Ensure Equality, Diversity and Inclusion are embedded into the core business of the Service(s) in line with the corporate framework; including governance arrangements, planning processes and ensuring this is embedded within the ongoing policy and service development processes.

Ensure that Equality Impact Assessments are actively undertaken and considered when redesigning services or review/developing policies.

To prepare, develop and write business cases, bids and information papers for the Service(s) on behalf of the appropriate stakeholders, both internal and external as required.



Governance and Performance

Responsible for the performance management of the service(s), and contribute towards Division-wide performance management, demonstrating achievement of objectives on a consistent basis within agreed timescales.

Ensure that effective governance arrangements are in place for identifying and mitigating risk and that a culture exists of continuous service review, transformation and evaluation and where staff can raise concerns safely and expediently with service delivery.

Identify, develop, implement and review effective systems for the comprehensive performance management and improvement services and to lead the identification, monitoring and reporting of key performance indicators for these services.

Analyse and monitor sustained improvement in service provision to improve quality, access and choice against measurable outcomes and KPIs.

Manage the delivery of a complex mix of competing requirements which include contractual, financial, quality and human resource issues concurrently.

Undertake and/or supervise investigations following incidents, accidents or complaints and where appropriate seek guidance and support from the Service Clinical Manager/ Matron and Divisional Governance colleagues as required to identify and undertake any remedial action if relating to clinical services directly and to take disciplinary action as required, ensuring that there is wide spread dissemination of the lessons learned.

Promote and raise awareness of individual responsibilities with regard to Governance including health and safety legislation.

Facilitate the collection and collation of appropriate data and information, including benchmarking data to enable the interpretation and analysis of service performance.

Establish information flows, analysis, and reporting that supports a culture of evidence based management decisions.

In liaison with the Service Clinical Manager/Matron ensure staff at all levels are fully engaged in understanding the service specifications and performance targets for their service by creating a robust communication plan, staff engagement strategy, individual or team work plans and objectives, and training as required.

Contribute to the development and management of a Service Risk Register.



Management & Leadership

To provide strong visible, inclusive and compassionate leadership across the Service, ensuring delivery of high quality, safe and effective services, against agreed outcome measures, service level agreements, activity and finance targets.

Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.

Provide a clear, effective and appropriate leadership style that engages and empowers all members of your Team to perform to high standards and innovate.

Ensure supportive staff management arrangements are in place and carry out personal development reviews (PDR’s) for direct reports. Ensure all staff in sphere of responsibility have annual PDR’s resulting in specific objectives and effective personal development plans including identifying the learning and development needs of individuals.

Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality, diversity and inclusion objectives are included in PDR’s.

Develop a working culture that ensures Health and Wellbeing and promotes a ‘Great Place to Work and Learning for staff.

Establish effective structures and processes that support effective communication and promote the culture of compassionate, inclusive leadership across all teams.

Ensure that individual staff members work in a climate where their contribution is valued, developing roles across boundaries and working collaboratively in teams.

Undertake disciplinary/grievance investigations and sit on panels as required.

To minimise the Trust’s environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

Responsible for ensuring identified training and development is undertaken appropriate to the postholder’s role.



Key Relationships

To establish effective working relations with the following:
• Divisional Director
• Divisional Medical Director
• Divisional Director of Nursing and Therapies
• Group Clinical Manager
• Group Manager
• Service Clinical Manager
• Divisional Finance Managers
• HR/ Estates/ Information/ Service Transformation Leads
• External Commissioners
• Clinical and Non Clinical Staff within Services


Performance Management

All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post. As part of the appraisal process every employee is responsible for participating in identifying their own training and development need


This advert closes on Thursday 2 May 2024

We have an exciting opportunity for a highly professional, motivated and enthusiastic candidate to manage Birch Villa based at Horton rehabilitation Services, near Epsom. The ward offers care and treatment to male patients who require a period of mental health rehabilitation, many of whom have a significant forensic history. Together with care planning, discharge planning, clinical risk assessments and providing a safe and therapeutic environment for all you will need to be able to work with external agencies i.e. MAPPA as well as community teams.

We are looking for a compassionate and highly motivated Ward Manager to lead our dedicated clinical team.

You will be able to demonstrate progressive skills in leadership, advanced clinical practice, and service development. We are seeking a nurse who is looking to further their career. You will be joining a multi-disciplinary team that is committed to the provision of high quality and patient-centred care, continuous service and staff development, and strong collaborative working with other agencies.

The successful applicant will work with the Matron to promote a culture that fosters staff involvement and a progressive attitude to service improvement, along with taking operational and clinical day to day management responsibility at team level using performance management systems. You will also work collaboratively and co-operatively with others to meet the needs of patients and their families.



Key Responsibilities
• Management of Nursing Care and Practice
• Management of Financial and Material Resources
• Management of Clinical Standards
• Management of Human Resources
• Management of Information and Communication
• Management of the Environment
• Personal Development and Freedom to Act

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Values

Central and North West London NHS Trust expects all Band 7 ward managers to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends family and carers and also other staff members.

As a Band 7 Ward Manager we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better

We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.

We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.

We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.



Please see job description and personal specifications attached.

Please make contact if required with Modern Matron.

Key Responsibilities'

Management of Nursing Care and Practice
• Ensure that all nursing practice is developed using up to date evidence based practice, ensuring that all nursing staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
• Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
• Ensure systems are in place to support user and carer-centred involvement in the everyday activities on the ward.
• Ensure that nursing staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
• Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them, in particular, those in the community.
• Ensure that the requirements of all mental health legislation are met with particular regard to the Mental Health Act 1983 (including amendments and Code of Practice) and Community Care Legislation (eg. CPA, Supervision Registers and Supervised Discharge etc), NSF, Child Protection and NHS Plan and ensuring that all practices are within the guidelines set by the NMC and are in accordance with Trust policy.


This advert closes on Wednesday 20 Mar 2024

Proud member of the Disability Confident employer scheme

Job Title: Sales Ledger Manager
Location: Epsom, Surrey
Salary: £47,000+ pa dependent on experience
Hours: Full time, Monday to Friday. This is a hybrid role, 3 x days will be office based

People are at the very heart of Prestige, and we want to make life better for them. As a Sales Ledger Manager, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Role Purpose

To provide an accurate and efficient service to both internal and external customers.

The Sales ledger manager will be responsible for supervising the team of credit controllers as well as all aspects of sales Ledger and credit control duties for a given group of accounts. This is to be done following the companies credit control procedures .

The Sales ledger Manager will report to the Finance Director.

Main Responsibilities

The Sales ledger manager specific duties will include

1. Building relationships with senior stakeholders to ensure timely payments on major accounts
2. Manage the credit control team and mentor the Senior credit controllers to develop their leadership potential
3. Automate and streamline processes
4. Cancelling and reissuing invoices
5. Allocate accounts to Credit controllers
6. Ensure payments are chased for overdue accounts
7. Training credit controllers
8. Implement robust policies and procedures e.g. Credit limits, direct debits, adhere to Delegation of Authority etc…
9. Reconciling accounts
10. Resolving internal and external queries
11. General credit control duties
12. Monitor performance against KPI's
13. Support with other business projects as required

Key factors to success

1. Management skills
2. Build effective relationships with key stakeholders
3. Performance management
4. Process improvement
5. Well informed in all areas of sales Ledger
6. Excellent customer service skills
7. Good communication skills both written and oral
8. Work accurately within agreed time scales
9. Demonstrate high degree of confidentiality

Person Specification

1. Ability to motivate others
2. Team player
3. Flexible may be required to work additional hours
4. Understand the need for confidentiality
5. Ability to converse effectively with clients and branch managers
6. Computer literate, strong Excel skills
7. Ability to work on own initiative - self starter, must be able to prioritise tasks and be a manager of time
8. Possess excellent administration skills
9. Previous experience in sales Ledger/ credit control is essential
10. Healthcare experience is a strong preference

Experience

Excellent literacy and numeracy skills. Exposure to working in a team environment. Management experience. 5+ years credit control experience desirable.

We offer

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Work Place Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.

*Prestige Nursing & Care reserve the right to close this role early*

**By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website**

#INDHP22

Job Title: Sales Ledger Manager
Location: Epsom
Salary: £47,000 dependent on experience
Hours: Full time, Monday to Friday. This is a hybrid role, 3 x days will be office based

People are at the very heart of Prestige, and we want to make life better for them. As a Sales Ledger Manager, you'll grow and develop in an exciting business that puts people at the centre of everything we do.

Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Role Purpose

To provide an accurate and efficient service to both internal and external customers.

The Sales ledger manager will be responsible for supervising the team of credit controllers as well as all aspects of sales Ledger and credit control duties for a given group of accounts. This is to be done following the companies credit control procedures .

The Sales ledger Manager will report to the Finance Director.

Main Responsibilities

The Sales ledger manager specific duties will include

1. Building relationships with senior stakeholders to ensure timely payments on major accounts
2. Manage the credit control team and mentor the Senior credit controllers to develop their leadership potential
3. Automate and streamline processes
4. Cancelling and reissuing invoices
5. Allocate accounts to Credit controllers
6. Ensure payments are chased for overdue accounts
7. Training credit controllers
8. Implement robust policies and procedures e.g. Credit limits, direct debits, adhere to Delegation of Authority etc…
9. Reconciling accounts
10. Resolving internal and external queries
11. General credit control duties
12. Monitor performance against KPI's
13. Support with other business projects as required

Key factors to success

1. Management skills
2. Build effective relationships with key stakeholders
3. Performance management
4. Process improvement
5. Well informed in all areas of sales Ledger
6. Excellent customer service skills
7. Good communication skills both written and oral
8. Work accurately within agreed time scales
9. Demonstrate high degree of confidentiality

Person Specification

1. Ability to motivate others
2. Team player
3. Flexible may be required to work additional hours
4. Understand the need for confidentiality
5. Ability to converse effectively with clients and branch managers
6. Computer literate, strong Excel skills
7. Ability to work on own initiative - self starter, must be able to prioritise tasks and be a manager of time
8. Possess excellent administration skills
9. Previous experience in sales Ledger/ credit control is essential
10. Healthcare experience is a strong preference

Experience

Excellent literacy and numeracy skills. Exposure to working in a team environment. Management experience. 5+ years credit control experience desirable.

We offer

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday
• Blue Light Card
• Refer with the Care Friends mobile app and earn extra money
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Work Place Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.

*Prestige Nursing & Care reserve the right to close this role early*

**By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website**

#INDHP22