Total 5 Finance / Banking / Insurance job vacancies in Borehamwood, WD6 2XX

Compliance Officer – Bank

Are you an experienced Compliance Officer with excellent knowledge of legislative and regulatory body requirements and understanding of Employment Businesses and Employment Agencies? If so, join Elysium Healthcare as the UK wide Compliance Officer (Agency Auditor) and help support our services to maintain the highest standards of quality.

You will be committed to ensuring rigorous review of quality monitoring dashboards in addition to sourcing and formatting data into accessible formats for submission to external stakeholders such as NHS England, local Clinical Commissioning Groups and other organisations tasked with monitoring the quality of care in our services.

You will be maintaining high quality in all areas of practice including effective team working; using a range of different approaches including, evidence-based practice, guidelines, legislation, protocols, procedures, policies, standards and systems.

If you consider yourself to be passionate, are meticulous with regard to attention to detail and able to organise your time effectively this is the role for you.

Your responsibilities will include:

• Improving services in the interests of the service users, carers and the organisation informed by current best practice guidance.
• Contributing to the development of others during ongoing work activities using through structured approaches (e.g. training and support for agencies) and/or informal and ad hoc methods (such as enabling people to solve arising problems and appropriate guidance).
• Understanding and executing external audit functions, assessing risks and compliance needs related to temporary workforce supply
• Conducting audits of operational processes, ensuring alignment with policies, frameworks and regulations specific to the role and industry
• Documenting findings, communicate results, complete audit reports and provide actionable recommendations for improvements
• Monitoring compliance with legal, regulatory, and internal policies across the organisation.
• Reviewing concerns, suspicious activity Reports, and support suppliers with general compliance queries
• Collaborating in policy development and ensure documentation is up to date
• Conducting risk assessments and perform control testing to mitigate vulnerabilities
• Investigate compliance breaches, identify root causes, and track the resolution of issues

To be successful as a Compliance Officer, you'll need:

• Relevant experience of working in a similar high-compliance environment.
• Sound knowledge of the relevant legislative and regulatory body requirements (e.g. CQC, HIW, CIW and Ofsted)
• Understanding of Employment Businesses and Employment Agencies
• Knowledge and understanding of risk management strategies
• Experience in undertaking external audits
• Demonstrate communication skills of a high level including written and verbal communication, ability to listen and summarise and presentation skills
• Experience in analysing clinical information and creating reports for internal/external stakeholders
• Basic understating of IR35 Rules
• Experience of working with stakeholders and demonstrated ability to effectively deliver key messages to these stakeholders and appropriately influence
• Experience of working autonomously and able to make sound decisions

What you will get

• Hourly rate of £17.00 (including 12.07% holiday allowance uplift)
• Two-week paid induction
• Mandatory training to ensure you are fully able to do your job at the best of your ability.
• Wellbeing support and activities to help you maintain a great work-life balance.
• Pension contribution to secure your future (Optional)

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Role overview

Package: Competitive salary with excellent benefits including 24 holiday days (plus your birthday) 2 days off for charity work,
Group life assurance and private medical insurance



Location: We offer the opportunity to work completely from home within the UK, be office based in Borehamwood, or split your time
between home and office.



Full Time: 37.5 hours per week, Monday – Friday between the hours of 8am – 6pm on a weekly rotating shift pattern. Some weekend
work will be required on a rota basis.



Start Date: 18th November 2024



What we look for in you as a Pet Insurance Phone Agent

* Previous experience providing customer service via phone is essential.
* As you’ll be working to KPI’s, experience working within a targeted environment would be an advantage
* Often, you’ll be supporting our customers when their pet is injured or unwell, empathy and professionalism are required as is a
high level of resilience and patience
* Within this busy repetitive role you’ll need to be organised and motivated, with good attention to detail

* Able to easily work from home with a quiet space and good internet connection




What you`ll get up to as a Pet Insurance Phone Agent

To give you an idea what to expect, you`ll be:

* Taking inbound calls from our existing customers providing patient friendly first line assistance with routine enquiries
including how to make a claim, policy cover, changes to customer details and payment queries
* Working within a busy, and at times challenging role, patience and consistency will be key
* Upskilling to support other operational areas with various customer queries via telephone, live chat and email
* Taking part in an in-depth induction and training programme to ensure you’re a technical expert when it comes to answering
customer queries




What we are all about!

Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in
the UK.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was
set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. PPG’s ambition is to create the leading pet
insurance and health services platform globally.

Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office,
we’ve doubled the size of our business. We have ambitious growth plans through UK and European partnerships, and own brand and a
clear vision for the development of our customer and partner proposition.

Not only do we have big ambitions for innovation, customer experience and growth, we also pride ourselves on being a great place
to work. We know not everyone works best confined to the four walls of the office, which is why we embrace hybrid working. Our
teams come together to collaborate in the office when needed, but we also have the space and the freedom to work from home. We
believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and
productivity. It helps support a good work-life balance, and it’s the way we want to be.




We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal
opportunities for all staff.



We offer accessibility help with application forms which is available via the jobs page of our website.



As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a
credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to
evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.



Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date.
Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.




Phone Agent | Contact Centre | Call Centre | Customer Support | Client Support | Insurance | Customer Service

The role will include the following: Assume responsibility for the daily duty system, particularly ascertaining the level of risk, and agreeing safety plans as and when necessary. Support to parents and young people seeking help between clinic appointments or when in crisis. Provide screening of the CAMHS referrals of children and young people referred to the team. Maintain good relationships and clear lines of communication with other professional agencies and departments, providing specialist advice and support where appropriate. Provide comprehensive CAMHS assessments of children and young people referred to the team To ensure that all recording and reporting of client contact is timely, accurate, up to date and of good quality and within CAMHS & professional standards of record keeping. To collect & collate information about individual clinical activity on PARIS. Close liaison with schools and other agencies involved. To ensure that all recording and reporting of client contact is timely, accurate, up to date and of good quality and within CAMHS & professional standards of record keeping. Work with the team and clients to maintain a safe therapeutic environment. Work to assure the quality of care through achieving high operational standards in clinical systems. To maintain and ensure good professional standards and attitudes towards the care and treatment of children, young people and their families. To link with other statutory and voluntary agencies and professionals as well as other CAMHS Teams in terms of referrals and joint work. Maintain good relationships and clear lines of communication within the boundaries of confidentiality, with other professional agencies and departments, providing specialist advice and support where appropriate. Contribute to the effective functioning of the team and service through attendance at relevant meetings, taking responsibilities within the service as appropriate and negotiated with the line manager. The post holder will be expected to have post registration experience in a mental health setting, ideally with children and adolescents and in managing risk. Regular supervision will be provided, and support will be readily available from Duty Senior/ Duty Psychiatrist. The post holder will provide advice and consultation to other members of the multidisciplinary team, external agencies such as GPs, schools etc, clinical and performance management supervision to trainees and less experienced professionals where appropriate. They will take a lead role in developing a seamless service between community services, inpatient services, and adult mental health services. They will coordinate referrals to other agencies and work with other agencies to prevent the need for hospitalization

Job Purpose - Monday - Sunday-6 or 8.30 – 4.30
To provide skilled nursing care working under the supervision of the Community Nurse Team Lead and Deputy Team Lead to patients in a variety of community settings.



The post holder will undertake community nursing duties involving delivery of nursing services and holistic assessments of patients health needs using a person centred approach. This includes providing quality and seamless nursing care to housebound patients and being proactive in co-ordinating their care needs as appropriate, avoiding unnecessary admission to hospital or long term care institutions. In addition, the post holder will be involved in facilitating self-care for patients with long term conditions, health promotion and innovative activities and projects that enhance patient service delivery.

Main Duties and Responsibilities



• To give skilled nursing care, based on principles of best practice and clinical evidence. This includes: Chronic disease management, end of life care, continence promotion and wound management. Specific skills include phlebotomy, administration of medication via syringe drivers and intravenous therapy, PEG management, urinary catheterisation and tracheostomy suctioning.

• Act as a Named Nurse with the support and supervision of the DN Team Lead. To take continued responsibility for the holistic health needs assessment including care planning, evaluation and appropriate implementation of health care and ensuring continuity of care following referral from acute care, rehabilitation units, GPs and other agencies.

• Undertake comprehensive assessment of the physical, psychological and social care needs of patients using the Single Assessment Process and including the needs of carers. To provide individualised and person centred care plans that provide monitoring and promotion of self-care to prevent unnecessary hospital admissions

• Act as the patient’s advocate and to facilitate the patient’s own choices with regard to nursing care, promoting independence and self-care, as appropriate.

• To identify and record new problems and other relevant information reporting back to the DN Team Lead as appropriate.

We provide community health services to more than two million people across eleven London boroughs and Hertfordshire.

Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:
• stay well
• manage their own health with the right support
• avoid unnecessary trips to, or long stays in, hospital.

We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, stroke rehabilitation and palliative care for people towards the end of their lives.

Our vision: deliver great care closer to home.

Our mission: working together to give children a better start and adults greater independence

• To participate in the implementation and monitoring of the Trust’s clinical and operational guidelines and policies.

• Be aware of, and act in accordance with, the Trust’s Organisational and Clinical Guidelines and Policies.

• To be aware of, and act in accordance with the NMC Code of Conduct and other professional Guidelines.

• To ensure the safe handling of body fluids and contaminated sharps.

• Be alert to the needs of vulnerable adults including risk assessment and taking appropriate action when required.

• To develop and utilise specialist nursing skills such as leg ulcer assessment and management, syringe driver set up, intravenous drug administration, continence assessment, and palliative care.

• Support patients and their carers with managing their medicines and undertaking medicines management reviews as directed.

• To provide care to people with long term conditions undertaking reviews in accordance with the individual patient care plan and with support of more experienced colleagues as required.




This advert closes on Tuesday 19 Nov 2024

Are you a trained and registered wellbeing therapist who loves helping people with their physical and mental wellbeing? If so, join Elysium Healthcare’s Wellbeing team as a Bank Wellbeing Therapist and help support staff wellbeing at Elysium’s 90+ sites across the UK.

You will be a practitioner of a wide variety of complementary therapies who has completed an approved training scheme, are registered with a regulatory body, have current liability and indemnity insurance, and have at least one year's post-qualification experience.

Being a Wellbeing Therapist on our Bank means that you will be called upon to fulfil work on demand, which you can choose to accept to suit your schedule. There is an expectation that you will work a minimum number of days each month, which will be flexible and agreed ad-hoc ongoing.

What you will be doing

You will carry out specific therapies to staff in the workplace to benefit staff wellbeing, including providing therapies that are designed to help reduce stress and tension and help improve physical, emotional and mental wellbeing of employees.

You will be responsible for maintaining and signposting evaluations and trackers to existing recognised and offered support services and will attend regular meetings with the wellbeing team.

Therapies to be provided may include:

• Massage (Swedish/Holistic/Indian Head /Remedial)
• Energy Therapy (Reiki, Hands On, Crystal)
• Aromatherapy, Reflexology and Facial.

Your own mobile equipment will be required to create a therapeutic experience, and your own car will be required in order to transport you and your kit around to sites. The location of sites are national and occasional overnight stays may be required.

To be successful in this role, you will have:

• Registration with the CNHC (Complementary and Natural Healthcare Council)
• Completed an approved training scheme
• Current liability and indemnity insurance
• At least 1 years’ post- qualification experience
• Experience with a wide variety of complementary therapies

What you will get:

• Hourly rate of £12.50 (including 12.07% holiday allowance uplift)
• Free parking
• Mandatory training to ensure you are fully able to do your job at the best of your ability.
• Travel expenses
• Pension contribution to secure your future (Optional)

There are also a range of other benefits including retail discounts and special offers and much more.

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.