Total 50 Finance / Banking / Insurance job vacancies in Cincinnati

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

JOB DETAILS:           Support platform which combines Salesforce applications and point of sales systems. Work on the definition,

implementation, delivery and maintenance of the Salesforce platform. Supervise the administration, configuration and development of the platform. Collaborate on new features. Use Apex and entire salesforce platform. Use various databases, tools, languages and cloud technologies.

REQUIREMENTS:    Bachelor’s in computer science, information systems, electrical engineering or related field of study. 7 years of experience with Salesforce configuration and development with at least 3 years experience with Apex and entire salesforce platform. At least 2 years with major RDBMS products, Unix/Linux and Windows systems, relational databases and distributed computing principles. 1 year of experience with CXOne.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

We do the right things, right now.  We do them in a way that is relevant to our clients.  Become a part of our history as it continues to be written! 

If you are interested and qualified for this role, we invite you to apply.

This position is to ensure proper computer operation so that the end users can accomplish business related tasks. This includes receiving initial calls/self-service tickets, and prioritizing, documenting and actively resolving associates IT problems. Makes escalation for incidents when necessary.

• Field/answer incoming requests to the Service Desk via both Telephone and ServiceNow tickets to ensure courteous, timely and effective resolution to associates issues. (60%)
• Investigate and resolve association workstation hardware and software issues and escalate more advanced issues to either Tier 2 or 3 for resolution (15%)
• Create initial tracking work orders, document corrective action for problem resolution, use workflow tools and practices to achieve first call resolution (10%)
• Perform preventive maintenance, including checking and cleaning of workstations, printers and peripherals. (5%)

Required Skills

• Exceptional Customer service skills
• MS Certification A+ and or 1-2 year’s related experience with basic computer hardware
• Exceptional written and oral skills
• Experience with Desktop systems and Windows current operating systems
• Strong Documentation skills
• Proven analytical and problem-solving abilities
• Be familiar with Active Directory; resolve associate password related incidents for user environment, and various web based HR applications.

Required Experience

• Knowledge of basic computer hardware
• Experience with desktop systems, including Windows XP
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
• Exceptional customer service orientation

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Assumes a shared responsibility and accountability for developing and maintaining accurate and detailed accounting records and responsible for preparing financial statements and reports. Reviews, monitors, reconciles, and reports on all accounts for the department. Plays an active role in the month end closing duties and reporting.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately maintains all assigned accounting records and performs all related accounting functions.
• Preparation of daily entries and monitoring of accounts.
• Maintains account balances.
• Identifies opportunities to improve the accounting processes and plays a key role in the integration of new accounting systems.
• Ensures compliance with Bancorp accounting policies and Generally Accepted Accounting Principles.
• Reconciliation and resolution of outages from complex accounts.
• Coordinates month end accounting activities with other departments, lines of business and affiliates.
• Ensures that all accounting entries and reports are completed on a timely and accurate basis.
• Ensures completeness and accuracy of all account reconciliations.
• Ensures that all entries are made in accordance with Bancorp accounting policies and Generally Accepted Accounting Principles.
• Responsible for developing and maintaining appropriate business relationships with internal and external customers.
• Assists in the preparation of various financial statements and monthly reporting.
• Responds to inquiries from management, auditors and other authorities regarding the accounting issues, data in reports and financial statements issued by the department, policies, and procedures.
• Responsible for assisting in performing various special projects as assigned.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• A Bachelor’s degree in Accounting, Finance or Economics. Working knowledge of GAAP is preferred. Working toward an Masters or other certification (CPA, CMA, etc.) is a plus.
• Accounting related experience in financial industry or public accounting preferred.
• Proficient in basic applications such as Excel, Microsoft Word, etc.
• Demonstrated ability to learn and understand systems such as Recon-Plus, Frontier, Mobius, & TM1.
• Excellent communication, organization and follow-up skills.
• Strong analytical, verbal and written communication skills.
• Excellent people/relationship building skills.
• Ability to apply critical thought process

#LI-BP1

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: 

Responsibilities for the BSOC Central Station Event Analyst include responding to all Business Security Operations Center communication requests and alarm signals appropriately and executing life safety processes and procedures in a central station environment under supervision.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc.Respond to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc.

• Make outgoing phone calls and dispatch proper authorities.

• Operate all BSOC equipment and peripheral equipment under supervision.

• Interact with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere.

• Perform other duties as assigned, including specialized projects.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or equivalent, college degree preferred.

• Experience with 911 Dispatching or other Emergency Communications strongly preferred.

• Successful completion of critical skills tests (CSAA testing, PACOM, & March Training) upon hire.

• Competency to perform all disaster recovery tasks, including Backup Security Operations Center (BUSCOC) operation with some supervision.

• Self motivated problem solver with demonstrated analytical skill set.

• Good organizational, multi tasking, and time management skills.

• Ability to work in a team environment.

• Demonstrated verbal and written communication skills, 30 wpm.

• Successful completion of 4 week on the job training.

• Experience with Microsoft Office Suite.

WORKING CONDITIONS:

• General office environment in a Central Station setting.

• Extended viewing of computer monitors/screens. 

• Minimal domestic and international travel will be required

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Assist in the administration and deployment of an enterprise-wide Third Party Management Program. Ensures that the Third Party Risk Management Policy, and Third Party program, processes and procedures are adhered to throughout the organization to ensure Bancorp third parties are managed according to regulatory standards and internal policies. Responsible for implementing and sustaining processes to assess, measure, analyze and manage third party due diligence responses and associated control documents and environments, as applicable, for the purposes of identifying risks and ensuring any risks outside of the Bancorp's risk appetite are prioritized and mitigated.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Adhere to the Third Party Due Diligence framework through the execution of policies and procedures related to third party due diligence and recertification. This includes: ensuring due diligence is completed timely and appropriately, assessment of controls, identification of risks, tracking of regulatory controls and compliance related to outsourced processes, and identification and remediation of third party risks/issues. Assist other Third Party Management employees in the execution and promotion of their duties as needed.
• Execute processes in compliance with the defined third party policies, procedures and guidelines for the organization.
• Support applicable due diligence tools, systems, processes and data utilized for the central oversight of third party processes, including the due diligence process. Streamline processes for the effective management of these processes to ensure effective management and oversight of vendor risk.
• As applicable act in service owner capacity for tools supporting the due diligence processes and streamline processes for the effective management of these processes and relationships to ensure effective management and oversight of third party risk.
• Provide administrative support to owner of Third Party system(s) of record as needed.
• Maintain current knowledge of compliance and regulatory requirements and outsourcing best practices to minimize/mitigate risk to the organization, and ensure quality standards, policies and procedures effectively address these requirements.
• Provide reporting related to identified risks and status of due diligence reviews to ensure we are within the risk tolerance of the organization.
• Work with assigned risk areas to ensure surveys utilized within the due diligence and recertification processes are up to date and encompassing of necessary control assessments and regulatory compliance.
• Develop and foster effective working relationships with LOB and key risk stakeholders, especially risk area subject matter experts in the areas assigned for survey review..
• Collaborate with Third Party Risk Oversight team as needed in monitoring of critical third party relationships.
• Independently executes responsibilities and assignments.
• Collect, consolidate and communicate detailed and summarized vendor due diligence results to key stakeholders, including Executive Management on vendor performance and relationships.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree required.
• Three+ years related business experience preferably in a banking environment.
• Combination of one or more of the following skills required: Knowledge of Outside Service Providers, bank operations, auditing, Operational Risk, IT Security, Sarbanes Oxley, Basel and the FDICIA controls assessment.
• Knowledge of Vendor Risk Management and Sourcing methodologies, best practices, strategies, and business processes.
• Understanding of risk management practices and principles.

#LI-BP1

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Principal Solution Architect is a seasoned individual who can work independently and with very little management guidance. This individual is recognized as an expert in this field and has the knowledge and experience to be a recognized leader in this craft. Will evaluate, design and implement technology solutions to build and progress technology strategies with a line of business. In the majority of situations, the incumbent will be the application owner responsible for third party, purchased software aligned with a LOB. Will have responsibility to work with vendor to understand upcoming changes, how the software fits into the technology roadmap and design plans to ensure business continuity and effectiveness. Understands the bank's systems, how they are configured, how we need to reconfigure to meet the changes. If aligned to an agile squad may work closely with the product owner to ensure user stories are defined appropriately to develop effective technology solutions.  Will have the flexibility to work on very complex initiatives and provide guidance and advice to less seasoned engineers.

All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

DUTIES AND RESPONSIBILITIES:

• Help to define the long-term vision for one or more products and domains and help to lead the technical execution towards that vision.
• Work with the line of business and IT squads to design solutions to incorporate software changes and effectively work with all partners to ensure effective implementation
• Consult with Product Owners to understand the business technology roadmap and make recommendations on continued utilization or elimination of inhouse and current third party software solutions.
• Be the main liaison with software vendor(s) for systems utilized by a particular line of business
• Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business.
• Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
• Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
• Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
• Keep up with technology trends and innovations in your field(s) of practice
• Provide operational support and troubleshooting for your team’s products and services
• Provide coaching, mentoring, and training for new or less experienced team members
• Help to define the long-term vision for one or more products and domains and help to lead the technical execution towards that vision.
• Design and document the overall architecture of technology solutions, ensuring alignment with business objectives and requirements.
• Ensure that technology solutions meet necessary performance, scalability, and security standards.
• Seek opportunities for re-use and collaboration across teams to improve processes and capabilities that exceed the scope of a single team.
• Operate as a trusted advisor, establishing yourself as a company-wide go-to resource for specific technologies, topics, or domains.

SUPERVISORY RESPONSIBILITIES: None.

ONSITE POSITION FIVE DAYS A WEEK

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience
• 5+ years of engineering or other IT work experience relevant to the position
• Experience working with third party commercial off the shelf and internally built applications
• Deep understanding of reactive architecture principles and familiarity with micro-service oriented architecture
• Understanding of decentralized and asynchronous data flows and related tools, modern warehousing best practices, and the data security as a fundamental aspect of data movement
• Experience with container hosted application footprints in hybrid cloud/on-premise environments
• Outstanding problem-solving and communication skills
• Willingness to work in a highly-collaborative environment spanning multiple departments and squads
• Deep understanding of IT security best practices
• Knowledge of software development best practices 
• Prior experience with knowledge of Git and GitHub 
• Experience with  Java (8 or above) 
• Experience with relational databases and SQL 
• Experience with Spring Framework & Spring Boot
• Experience in banking or financial services industry
• Experience with core banking platforms (deposit systems, debit card processing, ATM, check processing or client billing) is a plus
• Experience analyzing legacy platforms, documenting current state tech stack and process flows, and translating optimized business processes into modern technical architectures
• Experience designing, implementing, and supporting complex technical solutions
• Able to provide technical coaching and guidance to junior software and platform engineers

#LI-RW1

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Assist in the administration and deployment of an enterprise-wide Third Party Management Program. Ensures that the Third Party Risk Management Policy, and Third Party program, processes and procedures are adhered to throughout the organization to ensure Bancorp third parties are managed according to regulatory standards and internal policies. Responsible for implementing and sustaining processes to assess, measure, analyze and manage third party due diligence responses and associated control documents and environments, as applicable, for the purposes of identifying risks and ensuring any risks outside of the Bancorp's risk appetite are prioritized and mitigated.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Adhere to the Third Party Due Diligence framework through the execution of policies and procedures related to third party due diligence and recertification. This includes: ensuring due diligence is completed timely and appropriately, assessment of controls, identification of risks, tracking of regulatory controls and compliance related to outsourced processes, and identification and remediation of third party risks/issues. Assist other Third Party Management employees in the execution and promotion of their duties as needed.
• Execute processes in compliance with the defined third party policies, procedures and guidelines for the organization.
• Support applicable due diligence tools, systems, processes and data utilized for the central oversight of third party processes, including the due diligence process. Streamline processes for the effective management of these processes to ensure effective management and oversight of vendor risk.
• As applicable act in service owner capacity for tools supporting the due diligence processes and streamline processes for the effective management of these processes and relationships to ensure effective management and oversight of third party risk.
• Provide administrative support to owner of Third Party system(s) of record as needed.
• Maintain current knowledge of compliance and regulatory requirements and outsourcing best practices to minimize/mitigate risk to the organization, and ensure quality standards, policies and procedures effectively address these requirements.
• Provide reporting related to identified risks and status of due diligence reviews to ensure we are within the risk tolerance of the organization.
• Work with assigned risk areas to ensure surveys utilized within the due diligence and recertification processes are up to date and encompassing of necessary control assessments and regulatory compliance.
• Develop and foster effective working relationships with LOB and key risk stakeholders, especially risk area subject matter experts in the areas assigned for survey review..
• Collaborate with Third Party Risk Oversight team as needed in monitoring of critical third party relationships.
• Independently executes responsibilities and assignments.
• Collect, consolidate and communicate detailed and summarized vendor due diligence results to key stakeholders, including Executive Management on vendor performance and relationships.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree required.
• 3+ years related business experience preferably in a banking environment.
• Combination of one or more of the following skills required: Knowledge of Outside Service Providers, bank operations, auditing, Operational Risk, IT Security, Sarbanes Oxley, Basel and the FDICIA controls assessment.
• Knowledge of Vendor Risk Management and Sourcing methodologies, best practices, strategies, and business processes.
• Understanding of risk management practices and principles.

#LI-BP1

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in public relations, communications or journalism; graduate degree or APR accreditation preferred.
• Minimum 10 years’ experience in public relations and media relations, including experience as on-the-record spokesperson with media.
• Experience working in the financial services industry preferred.
• Exceptional research, writing, editorial and verbal communication skills, with demonstrated ability to communicate complex or technical information internally and externally.
• Skilled strategist who also understands the nuances and tactics of the public relations profession.
• Ability to manage complex projects in a fast-changing, matrixed environment.
• Understanding of evolving communications trends.
• Strong executive presence and high emotional intelligence.
• Experience working directly with executive leadership.
• Proven strategic agility and collaboration.
• Ability to understand and conceptualize specific ideas and theories.
• Adept time management and responsiveness skills.
• Must be able to exercise sound judgment independently.
• Must have the ability to handle conflicts and successfully manage multiple projects concurrently.
• Proven attention to detail and quality of work.
• Fluency with Office 365 including Word, Excel, PowerPoint; Microsoft Outlook, Teams, SharePoint and Stream applications.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in public relations, communications or journalism; graduate degree or APR accreditation preferred.

• Minimum 10 years’ experience in public relations and media relations, including experience as on-the-record spokesperson with media.

• Experience working in the financial services industry preferred.

• Exceptional research, writing, editorial and verbal communication skills, with demonstrated ability to communicate complex or technical information internally and externally.

• Skilled strategist who also understands the nuances and tactics of the public relations profession.

• Ability to manage complex projects in a fast-changing, matrixed environment.

• Understanding of evolving communications trends.

• Strong executive presence and high emotional intelligence.

• Experience working directly with executive leadership.

• Proven strategic agility and collaboration.

• Ability to understand and conceptualize specific ideas and theories.

• Adept time management and responsiveness skills.

• Must be able to exercise sound judgment independently.

• Must have the ability to handle conflicts and successfully manage multiple projects concurrently.

• Proven attention to detail and quality of work.

• Fluency with Office 365 including Word, Excel, PowerPoint; Microsoft Outlook, Teams, SharePoint and Stream applications.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Responsible for the continued development and implementation of the Bancorp's compliance programs and management of the related Compliance Managers and teams, including ensuring compliance with Federal laws and regulations and industry standards. Responsible for providing strategic leadership / direction / oversight regarding the Bancorp's compliance risk management programs, including policies, testing, reporting, and control framework. The incumbent is responsible for analyzing current and emerging regulatory trends and proposing and implementing recommendations or system solutions to mitigate identified risk. This position is also responsible for team member development and employee engagement.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Direct, Develop and Oversee the strategic aspects of the compliance programs. this includes overseeing policies and procedures, testing programs, and the employee Education programs for the Bancorp.
• Responsible for the management, direction and oversight of Federal laws and regulations.
• Provide periodic Reports to senior management and board Committees on industry trends, state of the compliance programs and the status of Key initiatives
• Serve as a key contact with bank regulators for compliance exams (develop and maintain relationships, facilitate discussions, demonstrate strategic leadership regarding the program and future initiatives).
• Develop and maintain relationships between compliance risk management and associated line of business leaders to ensure the implementation of effective compliance programs across the Bancorp and related Lines of business. Actively promote a solution-oriented environment throughout the department.
• Provide compliance subject matter expertise and sponsorship for Lines of business and Bancorp projects, processes, and products.
• Work with Lines of business compliance managers and officers to identify policy and procedural enhancements. in reference to new products and new initiatives work with the teams to ensure proper Assessment of the risk, the planning of Controls and the adequate execution of those controls.
• Maintain networks with industry working groups that are dedicated to bank compliance to benchmark and share best practices.
• Provide leadership, motivation, coaching and Assessment to ensure optimum team and individual performance in Support of department, division and Bancorp goals.
• Maintain a cutting edge awareness of company goals, Regulatory and legislative developments, and industry trends.
• Leads and directs the analysis of policies and procedures, including scoring systems, strategic priorities, market share data, trends, external influences, current regulatory focuses, previous examination findings, and input from Audit and Legal.
• Conducts interviews and discussions with senior level managers to Understand process, guidelines and Technology platforms.
• Analyzes data by numerous delivery channels, geographic area, product types, facility, and even employee or officer to identify risks and Develop and recommend scope or target for the Review, corrective action/or performance gap closure. Develops and executes strategies for closing gaps in performance.
• Assess the adequacy of the business units'/affiliate's recommended corrective action to the issues or gaps identified.
• Develops and reports findings to Senior Management regarding their business lines (Legal, Audit, and Senior level Operating Committees).
• Works closely with Sr. leadership to Set strategic direction for department and executes on those goals and objectives.
• Participates and/or Leads regular meetings with peers to Build and maintain knowledge of current and emerging issues and risk in the environment.
• Reviewing and approving recommended solutions for the Regulatory Monitoring and Change management Program ownership.
• Reviews reporting from the Councils for use by the Regulatory Change management Committee.
• Areas of responsibility and accountability within compliance Include: consumer, commercial, Wealth & asset management, testing & practices, financial Crimes and all other relevant and applicable laws and regulations

SUPERVISORY RESPONSIBILITIES: Manage staffing of the Compliance teams to ensure optimal performance in meeting the Risk Management Division's goals and objectives by providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor's degree or equivalent work experience required.
• Must have 10+ years’ experience in compliance and preferably 10+ years in the financial services industry, including direct accountability for critical business functions.
• Demonstrates working or functional proficiency sufficient to apply the use of software applications (Micro-Soft Office Suite) without assistance and minimal supervision.
• Able to understand and conceptualize basic statistical analysis and theories. Solid experience in manipulating (validating, correcting, reformatting, and transforming) data into more than one format (e.g. spreadsheets, flat files, databases, etc.).
• Strong analytical skills required to gather, assesses and present quantitative and qualitative data.
• Able to develop and support conclusions and make practical recommendations to the business Lines and/or Affiliates. Ability to develop and implement controlled, systematic step-by-step processes based on guidance and procedures.
• Ability to work independently and in a team to plan and accomplish a project or elements of a project (complexity of project scope to depend on seniority), identifying responsibilities, tasks, deadlines and pursuing their timely completion.
• Advanced understanding of consumer finance and of Fifth Third banking and mortgage products, business lines, affiliate structure and operations, and corporate support organization. Including, the Bank's management teams and decision-making operations.
• Ability to work with a team, to identify and solve problems or resolve issues, including members from other units such as the Legal department, audit department, or business unit.
• Strong understanding of the Federal Reserve and Consumer Financial Protection Bureau (CFPB) examination standards and general regulatory issuances.
• Advanced understanding of the operations and interdependencies of the Affiliates and Bancorp.
• Including back-office operations related to credit products.
• Advanced understanding of fair lending and responsible banking laws and regulations and the technical requirements of the Community Reinvestment Act (CRA), interagency fair lending.
• Examination Procedures (IFLEP) and the Interagency CRA Examination Procedures (IEP).
• Excellent oral and written communication skills. Effectively communicates upward, downward and laterally. Displays a positive business presence with management and external contacts.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of a CRT screen.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Product Owner II may work in conjunction with a more experienced Product Owner or on less complex products within the organization. The incumbent will need coaching and guidance from the leader as he/she is developing further expertise in this role. Responsible for:

• Partnering with Line of Business (LOB) teams, business functions, and IT teams to define product needs and opportunities within targeted LOBs and/or functions.
• Collaborating with business, technology, and analytics partners to prioritize, articulate and deliver new features from ideation through production release in Agile development, ensuring key outcomes are being met.
• Guiding cross-functional product team with the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes.
• Leading a continuous prioritization process to maximize total value, risk mitigation, and other business benefits within targeted LOBs and/or functions.
• Driving key outcomes in support of regulatory & compliance needs, new revenue growth, process optimization, & other business-wide analytics needs.
• Staying informed on new technologies and pushing boundaries to introduce new and innovative solutions to build trust and exceed customer expectations and outcomes.
• Acting as a change agent for technologies and supporting processes by leveraging Agile practices to maximize results measured by performance and availability, business agility, technology freshness, and cost optimization.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Support and adhere to all governance processes as defined by Enterprise.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience.
• Drive an Agile mindset across product teams. Lead in this transformation across peer teams and LOB partners.
• Transform from a project-based to a product-based organization. Partner with peer teams to drive this approach broadly.
• Collaborate with cross-functional teams to gain agreement/approval/guidance, including LOBs, Operations, Legal, Compliance, Information Security, Fraud, and related functions.
• Provide transparency and ongoing communications with LOB partners/key stakeholders.
• Solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank.
• Collaborate with Agile Scrum team on all new feature development, level 3 tickets, including building backlog, contributing to/reviewing/approving user stories, sprint support, and QA testing; including participating in Agile team ceremonies such as sprint reviews/demos.
• Partner with level 1 / 2 support teams, if applicable, to understand all issues associated with the product.
• Engage with research team to define and implement customer usability testing, concept validation, and co-creation studies to gain insights and identify customer needs and solutions.
• Continuous understanding of the customer, via partnering with Design, User Experience and Analytics colleagues to ensure an intuitive customer-research led product features that meet customer needs.
• Maintain and provide product information to users and partners for training and other documentation.
• Establish annual goals, objectives, and outcomes for product(s); Track and monitor key performance indicators.
• Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.

SUPERVISORY RESPONSIBILITIES:  None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor's Degree required.
• Two to three years of related experience.
• Demonstrated success in strategic development and program execution.
• Experience working in Agile development preferred.
• Solid product management background preferred.
• Strong presence with ability to interact with and influence all levels of the organization.
• Consultative and well-articulated communication and writing skills.
• Understanding of business and business processes related to products and customers.
• Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation.
• Ability to have fun and a willingness to try new things and challenge the status quo.
• Effortlessly collaborative with strong intellectual curiosity and creative problem solving.
• Good analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions.
• Ability to self-motivate and work well with some guidance with different teams.
• Self-starter with the ability to work in a fast-paced environment.

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Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:  Responsible for driving sound fiduciary decision making and risk management strategies for the Investment Management & Trust (IM&T) business in multiple, assigned regions by implementing consistent fiduciary behavior and encouraging consistent client service across the IM&T book of business.   Ensure compliance with regulatory and legal guidelines in the execution of fiduciary responsibility.  Collaborate with the Managing Director of Personal Trust and the Chief Fiduciary Officer to set trust administration execution strategies. Develop and enforce trust policies and procedures.  Develop and lead annual trust professional training programs.  Evaluate the risk profile of new business opportunities.  Collaborate with the LOB and Private Bank Legal Counsel to drive solutions that meet client goals and mitigate risk to the bank.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ø    Leadership Responsibilities
Ø    In collaboration with the Managing Director of Personal Trust, the Chief Fiduciary Officer and in consultation with Private Bank Legal Counsel, lead sound fiduciary decision-making for all IM&T regions of the Bancorp.
Ø    Drive consistent fiduciary behavior within the IM&T business by working closely with the Regional Trust Directors to customize coaching of trust staff and lead solution development for client-specific issues.
Ø    Identify risk and develop recommendations and action plans to eliminate or mitigate that risk.
Ø    Identify process gaps/variations that could lead to opportunities to improve risk controls, reduce costs or enhance client service.
Ø    Establish, foster and maintain strong working relationships with peers and line management within the business unit to support an effective workflow and culture of continuous improvement.
Ø    Execute strategic and tactical programs to address and resolve current regulatory, Audit, Compliance or self-identified issues as well as evolving risks and other exposures to the Bancorp.
Ø    Serve as a voting member of the respective Regional Approval Groups and the IM&T Governance Committee.
Ø    Participate actively in the Risk Oversight Council and the Foundation Oversight Council.

Ø    Core Responsibilities
Ø    Develop consistent document interpretation, issue resolution, solutions to systemic administrative issues, policy and procedure interpretation, legal interpretation, account coding and account administration execution.
Ø    Perform necessary legal research for assigned regions
Ø    Receive, investigate and distribute complaints to Business Controls, Private Bank Legal Counsel and trust officers.  Participate in complaint resolution and drafting responses to clients.
Ø    Review legal documents including contracts, trust agreements, wills and non-judicial settlement agreements, and serve as liaison to Private Bank Legal Counsel if next level review is needed.
Ø    Consult with trust professionals across the Bancorp and within assigned regions regarding fiduciary issues and evolving client matters, which pose significant financial and/or legal risk to the Bancorp, in order to resolve those issuesefficientlyand effectively.
Ø    Collaborate with the Personal Trust line of business, Product Management, Risk, Compliance and Training to champion the implementation of various initiatives and ensure that all trust professionals have a consistent understanding of IM&T policies and procedures.
Ø    Design, implement and present annual fiduciary training sessions for all trust officers and specialists, and coordinate those programs with product manager and senior leadership.
Ø    Manage, oversee and monitor risk within the business case exception process.
Ø    Assist local Trust officers in resolving Compliance, Audit and regulatory exceptions.
Ø    Partner with Private Bank Legal Counsel (and external counsel, when necessary) to draft protective documentation and to manage threats and litigation.
Ø    Develop and implement a Resource Officer program to provide 1) expertise to trust officers in specific aspects of fiduciary administration, 2) development opportunities for program participants, and 3) a path and proving ground for potential ,future Regional Fiduciary Executives.

Ø    Job Knowledge and Communication Responsibilities
Ø    Maintain a working knowledge of the appropriate laws, regulations, Private Bank policies and procedures and Fifth Third Bancorp policies.
Ø    Maintain an understanding of current and emerging trends, changes and issues in the industry with regard to fiduciary matters (e.g. estate planning (including the use of ILITs), probate, estate, gift and income tax planning, guardianships, special needs trusts, state-specific laws) and unique assets and apply this knowledge for the benefit of the Bancorp.
Ø    Understand the organizational structure, key management personnel and primary objectives of the IM&T business of Fifth Third Bancorp.
Ø    Understand the issues and concerns of outside regulatory bodies, business line self-assessments, Compliance and Audit and their impact on the Personal Trust business line.
Ø    Develop strong working relationships with Senior Management and trust professionals across the Bancorp.

Ø    Other
Ø    Demonstrate sound, complex decision-making skills, including balancing business risk to Fifth Third Bank with client interests.
Ø    Champion the Bancorp Vision and Core Values through personal actions and exert leadership influence to promote high performing work groups.
Ø    Attend community and/or industry-specific forums, conferences and/or meetings in order to broaden relationships, network and continually deepen knowledge of applicable law, trends, practices, products and competitors.
Ø    Participate actively on non-profit boards, in community affairs and professional associations.

MINIMUM KNOWLEDGE & SKILLS REQUIRED:
Ø    Bachelor's degree required; graduate degree (e.g. JD or MBA) and/or professional licenses (CTFA/CFP/CFA/CPA) preferred.
Ø    Minimum of 10 years experience in the fiduciary business required.
Ø    Mastered leadership and relationship management skills.
Ø    Strong business development skills.
Ø    Risk Management and Oversight skills.
Ø    Demonstrated knowledge of trust and fiduciary laws and regulations.
Ø    Solid understanding of financial markets and investment theory.
Ø    Excellent analytical, verbal and written communication skills necessary to interact with personnel at all levels of the organization, including Bancorp and Affiliate Senior Management.
Ø    Operating effectively in an environment that stresses both individual accountability and team-based performance.
Ø    Exhibiting strong emotional intelligence and interpersonal communication skills.
Ø    Providing professional presence within professional and community organizations.
Ø    Desiring a fast-paced team environment, working with experienced professionals from multiple disciplines to deliver high quality client service while controlling business risk.
Ø    Computer/Technical:  Ability to use all Microsoft Office software including:  Word, Excel, PowerPoint, Outlook and Access.

WORKING CONDITIONS:
    Normal office environment with little exposure to dust, noise, temperature and the like.
    Extended viewing of CRT screen.
 

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:
Responsible for managing region and state-wide assessment area risk associated with Community Reinvestment Act performance. Provide local expertise and effectively communicate with Region senior management team as well as other key internal and external stakeholders. Lead the development and implementation of the banks Community Reinvestment Act/ Community and Economic Development strategies at the region level within assigned assessment areas. Assists in leading Bancorp strategic projects/initiatives for Bancorp Community and Economic Development function. Responsible for oversight of multiple markets/primary cities and/or a market with increase complexity and inherent risk.
 

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank*s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead the development of the regional community and economic development market execution plan strategies and initiatives to accomplish CRA performance goals for assigned assessment area.

• Assess community needs and execute on the banks strategy to build strong communities ensuring alignment with the community and economic development vision and priorities.
• Participate in the Community and Economic Development /Community Reinvestment Act performance assessment process.
• Develop and maintain relationships with key community partners and nonprofit organizations as well internal region and Bancorp leaders and partners in marketing and communications, corporate social responsibility, government relations, business resource groups and the Fifth Third Foundation.
• Maintain a positive relationship with local regulatory agencies throughout the assessment area on Community Reinvestment Act performance concerns.
• Take an active, or leadership role, in task forces and projects that relate to the banks Community Reinvestment Act program and or the Community and Economic Development Group priorities.
• Assist other region Community and Economic Development Managers on risk/compliance matters, as requested by the community and economic development group leadership.
• Responsible for continuous learning and maintain knowledge of changes in regulation, community development tools, programs and product knowledge that support CRA or LMI communities.
• Analyze and present CRA performance reports to regional senior management in accordance with the banks CRA program and develop solutions to address performance gaps.
• Develop and maintain a strong network of community development stakeholders and partners, as well as centers of influence for engagement in community development and other Community Reinvestment Act related efforts.
• Cultivate and facilitate partnership opportunities between Fifth Third Bank employees and community-based organizations that assist the Bank in meeting its CRA performance objectives.
• Represent the bank as a leader in the community, projecting a positive image to, includes serving on boards/ committees or taskforces that support low and moderate income communities and attend community events related to Community Reinvestment Act /community development.
• Work with internal business partners to drive engagement of region associates in community development initiatives.
• Lead internal and external community development related activities.
• Build Community Reinvestment Act related business development relationships through consistent calling efforts on existing and prospective customers in partnership/coordination with Line of Business partners.
• Lead community development related activities as a visible representative of Fifth Third Bank in the community.
• Identify and evaluate community and economic development partnerships and impact of the bank's philanthropic investments and nonprofit sponsorships.
• Contribute to the company’s Community Reinvestment Act (CRA) exam by ensuring programs and initiatives support and or benefit low and moderate income (LMI) communities.
• Cultivate and facilitate the activation of community and economic development donations and sponsorship requests and partnerships.
• Manage the regional charitable contributions budget and local giving council to ensure charitable investments align with the bank's strategic priorities.
• Comply with all risk management policies, procedures and standards as outlined in Community Reinvestment Act Alerts and directives issued by the Community and Economic Development Group Leadership.
• Understand and promote the use of community development/reinvestment programs/initiatives/subsidies available that advance the region's community development lending and position the region as a market leader in community reinvestment matters.
• Develop and cultivate relationships that lead to measurable lending and deposits opportunities for Fifth Third.
• Establish and maintain a strong network of market community development intermediaries (including government agencies), non-profit and for-profit organizations
• Complete required compliance training.

SUPERVISORY RESPONSIBILITIES:
Providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential by providing challenging opportunities; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE & SKILLS REQUIRED:

• 7+ years’ experience in implementing/managing Community Reinvestment Act /community development related strategies.
• Extensive knowledge of laws and regulations related to the Community Reinvestment Act
• Large bank experience with Community Reinvestment Act related consumer products and services, small business banking and/or community development lending, including Community Reinvestment Act qualified tax credit initiatives, preferred.
• Ability to analyze Community Reinvestment Act performance and market data as well as prepare qualitative and quantitative assessments and effectively communicate results to varying levels within the organization.
• Strong project management skills required to develop and implement project/initiative plans across assigned assessment area(s).
• Effective written and oral communication skills required, with the ability to interface with internal and external stakeholders and community partners.
• Knowledge of Microsoft Office products, Word, Excel, PowerPoint and SharePoint required.
• Ability to work independently as well as with a team, to identify opportunities and solutions that contribute to the banks Community Reinvestment Act performance.
• Possess the knowledge and leadership agility to lead implementation of Bancorp Community Reinvestment Act strategies.
• Prior regulatory, risk management or compliance experience is preferred.
• Bachelor’s degree required.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Assumes a shared responsibility and accountability for developing and maintaining accurate and detailed accounting records and responsible for preparing financial statements and reports. Review, monitor, reconcile and report on all accounts for the department. Plays an active role in the month end closing duties and reporting.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately maintains all assigned accounting records and performs all related accounting functions.
• Preparation of daily entries and monitoring of accounts. Maintains account balances.
• Identifies opportunities to improve the accounting processes and plays a key role in the integration of new accounting systems.
• Ensures compliance with Bancorp accounting policies and Generally Accepted Accounting Principles.
• Reconciliation and resolution of outages from complex accounts.
• Coordinates month end accounting activities with other departments, divisions and affiliates.
• Ensures that all accounting entries and reports are completed on a timely and accurate basis.
• Ensures completeness and accuracy of all account reconciliations.
• Ensures that all entries are made in accordance with Generally Accepted Accounting Principles.
• Responsible for developing and maintaining appropriate business relationships with internal and external customers.
• Assists in the preparation of various financial statements and monthly reporting.
• Responds to inquiries from management, auditors and other authorities regarding the accounting issues, data in reports and financial statements issued by the department, policies, and procedures.
• Responsible for assisting in performing various special projects as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• A Bachelor's degree in Accounting, Finance or Economics. Working knowledge of GAAP is preferred. Working toward an Masters or other certification (CPA, CMA, etc.) is a plus.
• Minimum of 1 year of Accounting related experience in financial industry or public accounting. Working knowledge of GAAP is required.
• Proficient in basic applications such as Excel, Microsoft Word, etc. Demonstrate ability to learn and understand systems such as Recon-Plus, Frontier, Mobius, & TM1.
• Excellent communication, organization and follow-up skills.
• Strong analytical, verbal and written communication skills.
• Excellent people/relationship building skills.
• Ability to apply critical thought process.
• Capable of prioritizing and organizing work to meet deadlines.
• Ability to communicate clearly & concisely with other Finance Staff, managers and department leaders.
• Ability to apply critical thought process.

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Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.