Total 2 Finance / Banking / Insurance job vacancies in East Grinstead, RH19 3DZ

Title: Maintenance Supervisor - South East
Contract type: Permanent, Full Time, 35 hours per week
Location: Office is based in Stratford, London (E15 4PH) with travel required across South East London
Persona: Agile (mix of site, office and home based working)
Salary: £41,000 - £45,000 pa depending on experience

Opening date: 18th November 2024
Closing date for completed applications: 2nd December 2024 at 11pm*
Interviews will be held on: 6th December 2024 - in person at our Sidcup office

*Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q’s Maintenance Service is looking for a Reactive Supervisor to join the in-house team. The role covers L&Q’s South East London patch. Working within Bromley, Lewisham and the surrounding area.

You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 Multi trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager.

You will also have links to the wider business area and will liaise with the Housing Management and Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.

L&Q prides itself on high levels of professional, customer focused service and we expect our Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind. As a people manager, you will role model a positive mindset to ensure that the team also have the same ethos and share and demonstrate our values. This role has direct influence over L&Q’s reputation; the focus will be high quality work and on first time fix approach.

You will be confident to give advice to operatives on complex jobs and hard fixes. You will be responsible for interacting and engaging regularly, taking ownership of developing capability and ongoing professional development of the individuals in the team.

You will already ideally have had experience in leading a dispersed team, and will have a proven track record in managing performance through informal and formal processes, alongside experience in managing absence and will have had past input into recruitment decisions.

L&Q are a values-focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.

We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and you will have experience managing budgets.

You will be confident in managing contractors, meeting regularly with the commercial team and reporting any relevant information on performance to them.

We expect our Supervisors to have a good understanding of Health and Safety, including knowledge of Asbestos and for them to pass this knowledge onto their teams. Ensuring that they quickly deal with any breaches or potential problems before they happen.

You will need to demonstrate the following experience and attributes:

-Managing a team within a Maintenance within Social Housing/ Local Authority
-Clear and Concise written and verbal communication skills
-Knowledge of trades and maintenance
-Ability to deliver KPIs and manage budgets
-Passion for inclusive working practices
-Strong customer service skills
-Able to motivate others to deliver
-Full Manual Driving Licence

If you are interested in this role and have the experience required, then apply without delay!

Title: Technical Coordinator – Operational Building Safety Team
Contract type: Permanent, Full Time, 35 hours per week
Location: Stratford, London (E15 4PH)
Persona: Agile (1-2 days a week in office, 3-4 days a week at home)
Salary: £31,923 - £35,000 pa depending on experience

Closing date for completed applications: 2nd December 2024 at 11pm*

Interviews will be held on: 10th December 2024

*Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q is in the process of developing our Operational Building Safety Team within the Property Services Directorate. We are pleased to open the opportunity to join the team in the role of Technical Coordinator.

The role reports to the Lead Building Safety Managers. You will work in close collaboration with Assistant Building Safety Managers, Building Safety Managers, Head of Service, and Director of Building Compliance, alongside the Strategic Building Safety Team.

The Technical Coordinator will provide relevant technical administrative and coordination support to the Operational Building Safety Team (for the Northwest, London and Southeast). You will be the initial point of contact for internal and external stakeholders. You will be a confident communicator and be able to deal with a wide range of internal and external people. You will be initial point of contact for Building Safety related queries, contractors and other external stakeholders and effectively resolve or refer queries following L&Q’s policies and procedures.

You will support the Operational Building Safety Team with its objectives and collaborative working will be key to the success of this position. Delivering and supporting the Building Safety Managers and Assistant Building Safety Managers with the initial information gathering for creation of the Building Safety Case Reports.

The Technical Coordinator will ensure any queries and actions arising from other teams, building inspections, the Building Safety Case Report process are raised and tracked appropriately and concluded in a timely manner. Ensuring H&S, regulatory & governance compliance for areas under the job holder’s control are actioned. You will also support the team in various areas of compliance, as well as assisting in ad-hoc projects and occasional review meetings. Participate in developing policies and procedures on building safety related works.

The Technical Coordinator will contribute to the identification of risks as part of overall risks highlighted in building safety inspections and building safety case reports. You will support the Building Safety Managers and Assistant Building Safety Managers in managing these risks and raising actions in accordance with the risk rating.

You will need to demonstrate the following experience and attributes:

-Strong administrative experiences, gained in fast paced working environments
-Basic knowledge of the Building Safety, building compliance and property/facilities management
-Good communication skills, able to work collaboratively within a team interacting with internal and external stakeholders at all levels
-Organisational and planning skills
-Ability to work at a consistent pace
-Competent use of MS Office and able to use simple business systems, e.g. accounting systems, office applications (you will be given full training)

If you are interested in this role and have the experience required, then apply without delay!

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.