Total 28 Finance / Banking / Insurance job vacancies in Leicester, Leicestershire, LE1 1SH

Third Party Claims Handler - Intervention Team

Hours: Monday - Friday 09:00 - 17:30 - NO WEEKENDS!

Location: Leicester ( Hybrid - 1 day in the office)

Salary: £24,300

What does the job entail?

A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their fault. As a Hire Monitor Handler you will provide vehicle repair and car hire solutions to the non fault party, and provide an excellent customer experience that demonstrates Hasting's Market leading customer service. As a Hire Monitor Claims handler you will learn basic legal liability and insurance indemnity outcomes, and how to value/negotiate customer losses to ensure the claims costs are kept to a minimum.

This role will include servicing inbound calls and making outbound calls to customers, providing a professional service.

What are we looking for in the ideal candidate?

• The ability to objection handle and demonstrate resilience whilst ensuring you provide a great customer experience.

• Proven ability to problem solve, remove blockages and ability to handle customer complaints effectively.

• Committed to self-development and loves to work as part of a team environment.

• Experience in working within the motor insurance industry.

• Excellent Problem Solving Capabilities.

• Excellent stakeholder management

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Reward

Salary - Attractive salary based on experience (pay reviews also completed each year)

Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.

Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



-




At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Third Party Claims - Intervention Team

Hours: Monday - Friday 09:00 - 17:30 - NO WEEKENDS!

Location: Leicester ( Hybrid - 1 day in the office)

Salary: £24,300

What does the job entail?

A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their fault. As a Hire Monitor Handler you will provide vehicle repair and car hire solutions to the non fault party, and provide an excellent customer experience that demonstrates Hasting's Market leading customer service. As a Hire Monitor Claims handler you will learn basic legal liability and insurance indemnity outcomes, and how to value/negotiate customer losses to ensure the claims costs are kept to a minimum.

This role will include servicing inbound calls and making outbound calls to customers, providing a professional service.

What are we looking for in the ideal candidate?

• The ability to objection handle and demonstrate resilience whilst ensuring you provide a great customer experience.

• Proven ability to problem solve, remove blockages and ability to handle customer complaints effectively.

• Committed to self-development and loves to work as part of a team environment.

• Experience in working within the motor insurance industry.

• Excellent Problem Solving Capabilities.

• Excellent stakeholder management

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.





Reward



Salary - Attractive salary based on experience (pay reviews also completed each year)



Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.



Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.



Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.



Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.



Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs



There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



-




At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

The post will vary depending on the assignment and department you are booked for. In essence you will be helping the Trust ensure continuous delivery of our services to our service users by providing a short-term, immediate need for secretarial or PA cover. If you like what you've read and would like more information on the duties and responsibilities of this role, please click the attached job description and person specification. We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Locum Consultant in HPB Surgery

We are seeking to appoint an outstanding consultant surgeon colleague to join our team of HPB Consultant Surgeons based at Leicester Glenfield Hospital. We are looking to appoint one fixed term (12 months) post, with a view to a permanent role.

Leicester has a large thriving HPB department which covers a catchment area of over 2 million. The unit undertakes over 80 pancreatic surgeries annually and over 120 liver resections. Leicester has a thriving research and teaching record. The unit work closely as a team delivering the best possible care for their patients. The Leicester HPB department also hosts the largest ERCP department in England undertaking over 1000 ERCPs annually. Leicester is also one of only 4 national centers who have been commissioned to undertake TPIAT (Total pancreatectomy and isletautotransplantation) for patients with chronic pancreatitis.

This posts will principally be based at the Glenfield Hospital, although travel to other sites in Leicester and to the Alliance peripheral hospitals will be required on occasion.



PRINCIPAL ELEMENTS OF THE POST
• Responsible for the management of outpatient, day surgery and in-patients
• To lead ward rounds, outpatients and theatre activity
• Perform HPB surgical procedures including cholecystectomy and cancer resection
• Outpatient review of patients and assessment of new referrals to the department.
• To undertake diagnostic testing
• To take part on the one-in-8 consultant on-call rota
• To participate in a management role at an appropriate point
• To contribute to the strategic planning and service development of the HPB department

As one of the very largest NHS Trusts in the country, our contribution to our communities goes way beyond direct health; we are the largest employer in our region, we educate and train the staff of the future, we push research boundaries and with our £1bn turnover we are an economic engine for the wider East Midlands and beyond.

This is particularly exciting time for Leicester’s Hospitals. Flagship projects include a new Children’s Hospital, a new Maternity Hospital, a new Treatment Centre and two new Intensive Care Units. Equally importantly, we are going “paperless”, with a £12m investment in our NerveCentre computer system to help our team deliver world class care.

We want to continue to improve everything that we do, so that we can achieve our Vision: Caring at its best for every patient, every time. Our Quality Strategy,“Becoming the Best”,describes how we are doing that in a determined, targeted and systematic way, with our staff the champions of change and our patients not just beneficiaries but partners.
• To provide Consultant HPB services at the University Hospitals of Leicester, covering major liver and pancreatic resection and supporting the NET service (including the NET MDT)
• To ensure the provision of good standards of practice and care, as prescribed in GMC Guidance ‘Duties of a Doctor’, at all times; and ensuring that bad practice is reported, as appropriate.
• To ensure that clinical practice is both effective and efficient and that appropriate monitoring of clinical care takes place.
• To co-operate in ensuring that services deliver national targets and the local agenda and that the contract is achieved within budget.
• The Consultant has a continuing responsibility for the care of the patients in their charge and for the proper organization and functioning of their clinical practice. To achieve this, the post holder will liaise closely with other specialties, departments and outside agencies in contributing to the objectives of the department, CMG & Trust.
• To take responsibility for ensuring that critical clinical incidents, as defined in the Trust’s ‘Critical Incident Policy’, are reported either to the Head of Service or Clinical Director or the Medical Director in a timely manner.
• To actively participate in audit
• To participate in yearly appraisal and the job planning process.
• To undertake Mandatory & Statutory training as determined by the Trust and Clinical Business Unit
• To provide educational supervision


This advert closes on Sunday 15 Dec 2024

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

IT Technician based at Beauchamp College

Full-Time, Permanent

Grade 8, £27,717 - £30,066

Requirement to travel between Trust Academies

We have an exciting opportunity for an IT Technician to join our IT department, based at Beauchamp College, with travel to other Trust schools as required.

You will play a pivotal role in providing a first-class IT service contributing to high quality teaching and learning within our school. We are looking for a dedicated member of the team who will promote and uphold the values and ethos of the school and to act as a role model for our students.

Working with the ICT Helpdesk System, you will ensure that incidents and requests are prioritised appropriately maintaining communications with users until resolution. You will be responsible for providing high quality technical support and advice, escalating to the Senior ICT Technician where necessary. You will maintain hardware and test and install new software, ensuring licensing compliance.

If you have experience of working within a busy ICT environment and would like to join a team who is dedicated in supporting our school in delivering quality teaching and learning for every student then we look forward to receiving your application.

This is an excellent opportunity to join a growing Trust with staff benefits including over 23% employer pension contribution, Health Care/Salary Sacrifice Schemes for purchasing bikes, electrical equipment, gym memberships; electric car lease scheme, parking and more!

The successful candidate will have to meet the requirements of the person specification, job description and will be subject to an enhanced DBS check. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

If you have any queries regarding the vacancy or the application process, please contact Janine Matthews at HR@lionhearttrust.org.uk

HOW TO APPLY

Please complete the Lionheart Educational Trust application form by copy and pasting the link below into your browser:-

https://www.eteach.com/job/it-technician-1452615

Close Date: Monday 25th November 2024 – 9am

Interview Date: Thursday 28th November 2024

The Trust strives to be a diverse and inclusive place where all staff have a seat at the table: a seat to be free, a seat to inspire, a seat to challenge and a seat to succeed.

We currently have staff networks for staff who are Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bisexual, Trans, Queer + (LGBTQ+), staff who would describe their background as working class and staff with a disability.

The successful candidate will have to meet the requirements of the person specification, job description and will be subject to an enhanced DBS check. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Claims Team Leader
Locations: Leicester or Bexhill-on-Sea (Hybrid)

Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Setting and managing colleagues annual and monthly objectives, ensuring each colleagues receives a monthly 121 to address performance and offer support
  
• Ensuring that annual PDRs (performance development reviews) are conducted within timeframes expected by the business
  
• Managing all HR related issues in line with our best practices
  
• Supporting colleagues with monthly coaching and development plans and deliver effective monthly team meetings
  
• Ensuring colleagues are accurately reserved in-line with our reserving philosophy and ensuring payments are authorised in-line with our departmental SLA's
  
• Managing adherence to departmental work condition reporting and ensuring colleagues adhere to departmental SLA's
  

Skills we would love you to have

• Strong background/experience in leading and developing a team in an operational environment
  
• Track record of driving results and meeting/exceeding targets whilst keeping the customer at the heart of everything you do
  
• Good communication skills with strong attention to detail and committed to own self development as well as that of the team
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

The Hinckley Community Diagnostic Centre (CDC) will be a brand-new purpose-built two floor health facility situated in the heart of Hinckley. The CDC will operate 7 days a week and will offer an extensive set of diagnostic services including imaging, cardio-respiratory, audiology, phlebotomy and endoscopy to meet the healthcare needs of the local population of Hinckley and its surrounding areas. Join us in our search for passionate and enthusiastic individuals as exciting opportunities and roles await at our new CDC

Discover your potential: Join Our dynamic Hinckley CDC team Today!

The CDC will offer a multi - professional approach providing the right care in right place by a skilled and expert team.

It will focus on the provision of high volume, low complexity care across a range of specialities , promising increased access to healthcare services improving overall experience, increased staff wellbeing, training and development opportunities.

This is a role for a Trainee Senior Respiratory Physiologist, who has the knowledge and experience to work independently and to support the ongoing training needs of the wider cardio-respiratory team

They will work as part of a designated clinical team, delivering health care that focuses on the direct needs of the patient, as well as acting as a work-based supervisor and trainer for the newly appointed Trainee Associate Cardio-Respiratory Practitioners

Band 5/6 dependent of experience

We require a dedicated and enthusiastic workforce committed to leading the way in innovative healthcare. We are assembling a highly motivated team of the very best professionals. If you have got the right expertise, passion and personality with ambition to work differently to transform elective care we welcome your application.

The candidate will be trained in performing and interpreting;
• Full pulmonary function tests with administration of bronchodilator therapy where indicated

And be willing if the opportunity allows to perform (and interpret) more complex respiratory/sleep investigations such as;
• Cardio-Respiratory Exercise Tests (CPETS)
• Bronchial challenge tests
• Blood gas analysis
• Sleep studies
• CPAP therapy

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• To be actively involved with the maintenance and quality control (QC) of all equipment used in the respiratory function testing areas.
• To ensure all equipment and resources are maintained to regulated standards and adhere to both health and safety and infection control policies.
• To adhere to professional codes of practice and perform the role to national and local standards.
• To promote regular quality assurance (QA).
• To evaluate and develop clinical practice within a specialty ensuring compliance with national and local guidelines and frameworks.
• To have an in-depth knowledge of specialist equipment operation and to use it to its maximum capability.
• To actively develop service standards including implementation of National Service Framework / NICE guidelines
• To promote evidence based practice and clinical effectiveness utilising local and national standards of practice and guideline
• Comply and be aware of all aspects of the Clinical Governance agenda e.g. Risk, audit, evidence based practice (EBP), patient involvement.
• Facilitate a culture of quality, continuous innovation, improvement and productivity within the specialty
• To have a sound and current theoretical knowledge base and keep up to date with all current developments associated with the specialty and profession.
• To collaborate with the Team Leaders and Head of Department in identifying opportunities for service development.


This advert closes on Monday 25 Nov 2024

Salary: £26,500- £28,675- Depending on experience
Hours: 37.5 Hours (Monday-Friday)
Location: Leicester (Hybrid Working - 1 day a week in the office)
Start Date: 13th of January


Welcome to Hastings Direct - From our Group HR Director Pam Angel

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


Role Purpose:
As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service.


Job Details

• Investigate and assess third-party property damage claims, gathering relevant information and evidence.
• Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
• Analyse policy documentation to determine coverage and applicability.
• Evaluate liability and quantum to determine accurate settlement amounts.
• Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
• Collaborate with internal teams to gather insights and share knowledge for continuous improvement.
• Keep accurate and up-to-date records of claims activities using the company's systems.

Skills we would love you to have

• Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
• Strong analytical skills to assess claims and determine liability and settlement amounts.
• Excellent communication and negotiation abilities, with the capability to engage with external stakeholders professionally and empathetically.
• Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
• A proactive and self-motivated approach to work, with the ability to adapt to changing priorities.
• Proficiency in using computer systems and relevant software applications.
• A commitment to delivering exceptional customer service and representing our values.

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Reward

Salary - Attractive salary based on experience
Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.
There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.


Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve

We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart



-

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Working Hours: Monday - Friday 09:00 - 17:30
Salary: £26,500 - £30,050 (Dependant on experience)
Contract: Hybrid
Start date: 20th of January


As a Credit Hire handler , you'll be responsible for managing credit hire and repair claims with a value of up to £10k. Your role will involve managing a portfolio of newly reported fault claims and ensuring they are managed in line with our business expectations. You will be responsible for managing and controlling hire spends through robust negotiation, investigation, and provision of services.

As part of this exciting role, you'll be responsible for protecting the company against credit hire claims by using third party interviews, credit hire evidence gathering, and challenging inbound hire and repair invoices.

You'll also be responsible for servicing inbound phone calls from Customers/Garages/ Third Party representatives and other suppliers.



Job Details

• Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required
  
• Making correct and timely liability and indemnity decisions
  
• Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills
  
• Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy
  
• Servicing inbound calls from third parties, customers, garages, representative and other suppliers
  
• Meeting monthly targets and responsible for ensuring hire spend across the claims department is reduced
  
• Ownership of any complaints with a focus on providing a resolution on day one
  
  
  
  Skills we would love you to have
  
  
  
• Previous Credit Hire or technical experience essential
  
• Outstanding communication skills and attention to detail
  
• Strong customer focus
  
• Good commercial awareness
  
• Drive for self-development
  
• Strong decision making skills
  
  
  
  What we offer
  
  
  
  Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
  
  
  
  Reward
  
  
  Salary - Attractive salary based on experience (pay reviews also completed each year)
  
  Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
  
  Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
  
  Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
  
  There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.
  
  
  
  Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve
  
  
  
  We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart
  

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Fraud Investigator - Household Claims
Locations: Leicester or Bexhill (hybrid) but with a degree of flexibility of how often you have to be in the office


Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Conducting new reviews of newly identified claims which are of concern, and where appropriate, supply guidance or feedback to the wider claims teams
  
• Conducting investigations on claims where we hold a suspicion of fraud - conducting desktop investigations, conducting formal interviews, liaising with suppliers, use of intelligence solutions)
  
• Conducting intelligence and desktop investigations using various systems
  
• Being a technical referral point for Home Claims Handlers to support in fraud identification
  
• Supporting the design of relevant fraud processes
  
• Support us in delivering a market leading fraud defence for Home Claims
  

Skills we would love you to have

• Strong technical claims understanding and familiar with the end to end claims journey
  
• Strong technical fraud background or experience of household or property claims
  
• Capable of making decisions, challenging the status quo and a strong communication who can engage with a varied audience
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Claims Specialist - Household Claims (also known as Property Claims or Home Claims)
Locations: Leicester or Bexhill (Hybrid) with expectations to be in the office approximately once per week. However, for the right candidate, there is a degree of flexibility around this.


Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Supporting Home Claims in building the right capability in providing good customer and commercial outcomes - reviewing and monitoring outcomes/KPI's and supporting improvements through technical development
  
• Creating, maintaining and delivering all function specific technical training for the department, as well as maintaining new start training content as a subject matter expert
  
• Identifying and tracking technical needs and themes from a variety of sources for individual colleagues and across Home Claims as a whole
  
• Completing regular case audits and referrals to ensure that all work is carried out to a high level of accuracy in line with our standard operating procedures
  
• Embedding essential knowledge and training to support colleagues' professional development through our progression framework and conduct training/coaching needs analysis using our operational framework
  
• Maintaining own technical knowledge by keeping up to date with current processes and practices within the industry and providing technical input to support the development of appropriate strategies to mitigate any risks
  

Skills we would love you to have

• Thorough technical understanding of Household Claims/Property Claims/Home Claims
  
• Previous experience of coaching team members, coaching models and various ways to implement a good understand of technical skills, regulatory requirements and company principles
  
• Great attention to detail with a systematic approach to managing your workload with strategic thinking vision
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Non medical prescriber to join our Primary Care team at HMP Leicester, a Category B local prison holding men who are on remand as well as sentenced. It has an operational capacity of around 400. The prison is located in the City Centre and is a 15-minute walk from the station. Hours Monday - Sunday 37.5 hours per week Salary Your will receive an hourly rate of £38.21 Applicants must have experience in first night OST and alcohol detox prescribing How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What's involved with this role:

Temporary Finance Business Partner – Financial Services/Housing

Reference no: NW Leicestershire 5257581

Pay Rate: Up to £20.22 per hour PAYE depending on experience

Hours per week: 36.25 hours Monday – Friday, normal working hours

Role Length: This opening assignment is for 2-3 months

City: Coalville, Leicestershire

Hybrid working – mainly working from home. Equipment will be provided.

The purpose of the role is to deliver financial accounting and drive performance improvements through effective financial monitoring, advice and support by partnering with services.

Key Responsibilities:

Champion excellent management of financial resources, promoting probity, efficiency, high performance and overall value for money with service areas.
Build partnerships and maintain strong relationships with team managers and their teams.
Produce month end financial monitoring and lead services in undertaking regular and timely review and challenge.
Support and advise strategic and operational decision-making, driving commercial opportunities and better business performance.
Undertake specific duties as part of the production of the annual statement of accounts.
Undertake specific duties in a designated area of specialism on behalf of the team.
Support key projects with the provision of financial advice.



Qualification.

AAT qualified (or equivalent) with a minimum of three years post qualification experience within a financial environment or substantial relevant demonstrable experience in finance.



Skills & Experience:

A minimum of two years’ experience and knowledge of accounting for Housing Revenue Accounts (HRA).
Experience of budget preparation and monitoring.
Experience of Finance Business Partnering.
Experience/understanding of statutory accounting and reporting requirements.
Experience and knowledge of accounting for Housing Revenue Accounts.
A sound understanding of general accounting principles.
Experience in the use of MS Excel and MS Word (or equivalent) and integrated financial systems.
Ability to interpret and advise on financial and performance data.
Experience of closing down the HRA year-end accounts.
Experience of effective budget preparation and monitoring.
Experience/understanding of statutory accounting and reporting requirements.



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.





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Job Ref: NW Leicestershire 5257581


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Motor Claims Handler

Location - Leicester - Hybrid working

Start Date - January 13th

Shift - Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS!

Salary - £23,500

At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve.

Your role:

You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role will involve communicating with our customers through both verbal and written means, and discussing their options whether that be that their vehicle is repairable or has been deemed a write-off.

Our main objective is to get our customer back on the road as quickly as possible.

As a motor claims handler, you will prioritise giving our customer a smooth journey throughout the process. Whether that be by proactively chasing updates from our repair suppliers or negotiating the valuation of their vehicle that has been deemed a write-off.

It is crucial to speak confidently and provide accurate information right from the beginning to avoid any confusion and ensure a seamless customer journey.

Job Details

• Manage a portfolio of policyholder's write-off / repair claim.

• Make and receive calls from internal and external parties

• Provide excellent customer service, empathy and understanding when our customers need us most, whilst ensuring clear expectations set and regular updates provided throughout the claims process

• Validate claims and policies

• Maintaining accurate record keeping, reserves and a proactive diary system to ensure timely case reviews.

• Achieve departmental and business targets

Skills we would love you to have

• Outstanding customer service, with excellent verbal and written communicational skills

• Strong active listening skills

• Strong negotiation skills

• Proactive in your approach to work

• Organisational skills with the ability to prioritise workload

• Natural ability to lead conversations and objection handle

• High attention to detail

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Reward

Salary - Attractive salary based on experience (pay reviews also completed each year)

Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.

Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.

There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.

-

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.