An exciting opportunity has arisen for a knowledgeable, motivated individual to join the Integrated Discharge Team, specifically to support discharge facilitation across UHD.
This positions offer the successful individuals the opportunity to enhance their specialist knowledge and expand their scope of practice in respect of complex discharge planning, supervising and mentoring staff and supporting patients progression toward a safe and positive experience of discharge process.
It is essential that the successful candidate possess well-developed interpersonal skills as this role requires the individual to communicate effectively at all levels and the ability to clarify a complex discharge pathway in a professional and sensitive manner. They would be expected to demonstrate expert negotiation skills to manage situations when challenges arise between trust, commissioning and adult social care staff, and would need to support ward staff when decisions made do not meet the expectation of patients or their representatives.
The postholders would be expected to work across the 7 day working week pro rota including weekends and bank holidays, the positions would be based at both Poole and Bournemouth hospitals
Please note we will not be able to offer sponsorship for this role
Base Location: Poole Hospital
Interview Date: TBC
The primary purpose of the post holder is to provide a visible presence across UHD to deliver supervision, mentoring, training, and support for the discharge facilitators/ keyworkers.
• To ensure a consistently safe, responsive and patient-focused service provided by the Discharge Facilitators/ Keyworkers.
• To escalate issues as appropriate to the Clinical Discharge Leads in the discharge team
• To act as the discharge expert to coordinate and facilitate safe and timely discharge.
• To work in partnership with the MDT, social services, integrated care board, discharge services team and voluntary agencies regarding simple and complex needs identified during the admission process to provide effective discharge planning to patients and their representatives that facilitate discharge
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a planned move for this service anticipated by autumn 2026 thisrole and base of work will predominantly relocate to Bournemouth Site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.
• To be first point of contact for queries for the discharge facilitators/keyworker
• Work autonomously with support from the Clinical Discharge Leads, Cluster leads and wards across both UHD sites supporting with monthly meetings for information sharing and training.
• Establish and maintain effective, collaborative working with colleagues in Primacy/Secondary Care, Social Services, Voluntary and independent Sectors in all aspects of patient care, including family members and carers.
• Ensure that personal support and development is gained through performance review, regular supervision and that training needs are identified with subsequent training as appropriate, in line with Trust policy
• Be a patient advocate
• Escalate delays or complex issues within the discharge planning process in line with the agreed escalation process ensuring the appropriate professionals and/or senior managers are notified
• Actively participate in your own personal development plan with your supervisor in order to develop the skills and knowledge required to carry out the responsibilities set out in the job description.
This advert closes on Sunday 1 Dec 2024
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