Total 3 Fresh/Entry Level F&B / Tourism / Hospitality job vacancies in Remote New York

Freshwater East Kimberley Apartments, Kununurra's newest 4.5 star accommodation is seeking to appoint 2 Hotel Receptionistss on a Full Time basis.

This opportunity is based in Kununurra, the gateway to the East Kimberley, surrounded by breathtaking scenery, rock formations, and waterways. This established town has major supermarket, restaurants, primary and secondary schools, Tafe, medical centres and hospital and an outdoor drive-in theatre.

About the role
Your duties and responsibilities will include but not be limited to the following:
• Responsible for assisting with inquiries, including verbal, telephonic and electronic
• Administrate all reservations, including cancellations and modifications.
• Greeting guests and welcoming visitors, assisting guest check-ins and check-outs
• Guest services i.e. aAdvice on local tours, general information to guests, problem solving, managing complaints and feedback
• Inventory management/ allocation of rooms to meet the needs of a diverse range of guests.
• Lost property – contact guest and arrange return
• Assisting with airport transfers for guests
• Responsible for the opening and closing duties of the reception desk
• General Reception cleaning
• Administrative tasks, including filing, data entry and reporting
• Provide support to Housekeeping team as required

About You
• Ability to be flexible with work hours and shifts. Some weekend work will be required
• Minimum 1 year work experience as a Hotel Receptionist or equivalent.
• Possess a high level of communication skills with the ability to interact in a friend and professional manner.
• Possess clear and well-developed verbal and written communication skills.
• Strong attention to detail with the ability to handle competing priorities and work autonomously.
• A high level of computer literacy with experience in reservations/room management and scheduling advantageous.
• Computer literacy, with experience in reservations/ room management and scheduling preferred
• Hold a current ‘C’ Class Driver’s Licence

What we offer
Freshwater Quality Management aims to provide all our employees with a positive and rewarding work environment, with opportunities to learn and grow with the Company.

In addition, we offer:
• A salary of $75,000 - $77,000 per annum (dependant on experience)
• Salary sacrifice / salary packaging benefits available
• A friendly and positive team environment
• Opportunities to explore Kununurra and surrounds with our partner tourism and aviation owned companies

How to Apply
If you think that this is the right role for you, please - submit a cover letter and resume outlining your relevant qualifications and experience
Please be advised only shortlisted applicants will be contacted

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Front Desk:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.

Housekeeping:

• Housekeeping of hotel rooms
• Maintain cleanliness of the hotel;
• Ensure that the condition of fixtures, fittings and building components are well-maintained

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Front Desk:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.

Housekeeping:

• Housekeeping of hotel rooms
• Maintain cleanliness of the hotel;
• Ensure that the condition of fixtures, fittings and building components are well-maintained

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts