Total 30 Junior Executive level Health / Beauty / Fitness job vacancies in San Antonio, Texas

- Responsible for managing Human Resource aspects of service operations, including hiring process, disciplinary action and Labor/Management relations. Responsible for resource management and distribution, assessing staffing levels and needs, space planning, and assessing equipment and technology needs along with corresponding requests for needed resources.
- Prepares performance plans and performance evaluations; recommendations for appointment, awards, advancements and ensuring new hires are properly vetted. Incumbent monitor's staff competencies and updates staff competency folders in accordance with all regulatory guidelines and identifying continuing education and training needs.
- Skillful in interpersonal relationships and conflict resolution. Complies with and ensures that Department of Veterans Affairs EEO guidelines are followed within the Service.
- Supervise, direct and manage a diverse MSA staff and is involved to on-the-job team problem solving; developing, implementing and evaluating improvements to work processes and identifying continuing training needs. Supports and is involved in teamwork and/or team building both within the incumbent's Service and other Services.
- Responsible for a full range of functions associated with the daily operation of the assigned clinic, ensuring that referrals for the section are processed, treatments are provided, and documentation is completed according to TJC, CARF and service policies.
- Provides advanced professional oversight and consultation to MSA staff and evaluates complex processes with great autonomy. Incumbent develops and implements new processes and provides guidance for MSA staff.
- Consults with medical staff through patient presentations, clinics and confer.
- Responsible to continually evaluate the success of ongoing improvement projects programs and recognizes the need for new programs. As the need for new programs is identified, the incumbent must develop and initiate new treatment programs which apply current research finding.
- Monitor's inventory, projects equipment and supply need for treatments and submits requests of those if indicated.
- Responsible safe operations of the clinic, ensuring the safe environment, the work area is secured, and equipment is clean.
- Possesses subject matter knowledge of the organization and Service in order to respond to requests, inquiries, problems, and to identify and communicate any discrepancies in scheduling or improperly completed orders. Incumbent must be able to follow extensive guides in form of instructions, manuals, regulations, and precedents that apply to the work. Incumbent uses own judgment in locating and selecting appropriate guidelines, policies, procedures, and other sources and adapts them according to the circumstances of the specific situation.
- Responsible for data collection and validation. He/she will ensure that encounter errors (e.g., open encounters) and appointment wait time errors are corrected timely. He/she will also ensure that consults are addressed by staff in a timely manner. This will include setting goals, assigning and reviewing work, setting deadlines, and taking corrective action when goals are not me

Work Schedule: Full Time 40 hours a week. Exact work schedule to be discussed during interview.
Financial Disclosure Report: Not required

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Duties include, but are not limited to:

• Work involves specialized administrative judgement and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
• Recommends changes to existing clinic procedures based on current administrative guidelines.
• Utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and adjusts as necessary.
• Develop and/or maintain effective/efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).
• Processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate.
• Participates in team huddles and team meetings to manage, plan, problem solve, and follow­ up with patient care by sharing information and collaborating with the interdisciplinary team; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
• Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure.

Major duties include:

• Program administration and clerical needs of the Nurse Education Program, i.e. Basic Life Support/Advanced Cardiac Life Support Program (BLS/ACLS), Nurse Call, Safe Patient Handling Program, and the nursing educational needs for the El Paso VA.
• Responsible for the coordination of administrative duties for the Nurse Education Program in an effort to guarantee the primary goal of optimally ensuring the certification of all the BLS for Healthcare Providers, BLS for Heart Saver and Advanced Cardiac Life Support is obtained.
• Coordinates course for Basic Life Support (BLS) Certification; scheduling the classes, managing instructor and participant schedules, obtaining required supplies, and distributing required materials for the courses.
• Orders and maintains an adequate supply of training resources (e.g. space, textbooks, equipment and supplies)
• Responsibility for managing the Nursing & Patient Care Services Website, uploading documents and updating material on the internet.
• Responsible for recording committee minutes, ordering office/medical supplies, placing work orders, and assisting with filing and record-keeping.
• Serves as the initial point of contact via phone, or face to face encounter, using accepted, first-rate customer service techniques.
• Responsible for fostering and maintaining good public relations which requires a considerable amount of tact, diplomacy and a genuine concern for BLS instructors, veterans and VA staff and their problems.
• Receives phone calls and determines the nature of their needs, questions or complaints and answers questions, provides information, if appropriate or refers them to the Nurse Educator, or re-directs the call as needed.
• Organizes and coordinates obtaining education material for in-servicing employees.
• Monitors resource levels of all office supplies and utilizes them prudently.
• Attends staff meetings, prepares meeting agendas, reports, and minutes.
• Utilizes the TMS system as a Tracking System to ensure that all employees who are required to be BLS, Heart Saver, or ACLS certified are up to date.
• Assists with responsibility for serving on various committees and performing other administrative duties, such as recordkeeping, filing, tracking, data gathering, coordination, and documentation in support of and in an effort to extend the ability of the Nurse Educational Program.
• Will use Microsoft Word, Excel, PowerPoint and Outlook to coordinate and schedule certification courses, other nurse education activities/programs, and meetings.
• Edits and composes letters and reports for the nurse education program.
• Processes incoming and outgoing material.
• Researches medical references and retrieves appropriate information.

Duties consist of the following, but are not limited to:

• Record and transcribes meeting minutes, prepares agenda and keep the open issues tracking grid.
• Serve as focal point to track office assignments to ensure timely reply or actions and to ensure that deadlines are met.
• Maintain and controls records of incoming correspondence and follow-up working process to ensure timely reply and/or action.
• Gather, compiles providers' specific data such as productivity, compliance with mandatory trainings, practice review reports, unsigned notes, consults, etc.
• Type memorandums, minutes, letters, reports, and other general office materials including confidential matters pertaining to disciplinary actions, boards of investigation and controlled correspondence for which is required to maintain high level of confidentiality.

• Provides administrative services support to the Branch OIC/NCOIC and other team members.
• Assists the OIC/NCOIC in submission of requests for equipment to the RMD/Contracting Office.
• Prepares the annual branch travel budget.
• Makes travel arrangements using the Defense Travel System.
• Reviews travel authorizations and vouchers for the activity for accuracy prior to approval.
• Responsible for maintenance of records and files, utilizing a variety of office automation applications.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The MEDVAMC Diagnostic & Therapeutic Care Line is a complex, teaching department providing comprehensive care ranging from routine imaging exams to complex interventional radiology procedures. The Medical Support Assistant (Advanced) performs duties related to the receipt, intake, indexing, and otherwise processing Veteran health and Care Line operational administrative information. The primary duties of the Advanced Medical Support Assistant may include but are not limited to:

• Works collaboratively in an interdisciplinary coordinated care delivery model staffed by Radiologists, Physician Assistants, Nursing staff, DRT's, Health Techs and other MSAs to provide comprehensive imaging services to eligible Veterans.
• Coordinates with the patient care team to optimize patient access to care.
• Develops and maintains effective and efficient communication with patients, the care team, other MEDVAMC departments, Community Based Outpatient Clinics (CBOC's), outside/other VA medical centers, and other agencies to coordinate care, responding to Veteran or Veteran designee phone calls.
• Notifies patients of provider decisions/recommendations regarding their imaging orders and completion of those orders.
• Scans patient care information into the electronic medical record.
• Schedules via negotiated appointments with patients corresponding to availability of the imaging clinic appointments.
• Adjusts the flow and sequencing of the work to meet team and patient needs.
• Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g. CT Abdomen prep or Ultrasound abdomen/pelvis studies).
• Completes follow up assignments.
• Participates in and independently follows up on team huddle decisions by sharing information and collaborating with the team to assure continuity of care.
• Evaluates patient information and clinic schedule lists to determine whether patient's imaging needs have been fulfilled and expired orders have been discontinued (all pending orders are scheduled or completed at the time of appointment).
• Trains other MSAs who have not achieved the Advanced MSA level.
• Assures that patient appointments are scheduled and managed appropriately according to the most current MEDVAMC Medical Center Policy Memorandum.
• Enters clinical appointment in the EWL (Electronic Wait List) as necessary.
• Ensures that the patient is informed of the place and time of each appointment.
• Ensures that workload is properly credited.
• Schedules and coordinates appointment, and changes scheduled appointments, utilizing the Vista Scheduling Enhancements (VSE), Veterans Information Systems and Technology Architecture (VISTA), and the use of the Computerized Patient Record System (CPRS).
• Provides preparatory instructions to patients.
• Handles paperwork for clinic "walk-ins" appropriately to assure that appointments are made, and encounters are completed.
• Processes no-show patients and referrals per clinic policy.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Duties include, but are not limited to:

• Providing specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model
• Work involving specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources
• Recommending changes to existing clinic procedures based on current administrative guidelines
• Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model
• Coordinating with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and adjusts as necessary
• Developing/maintaining effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.)
• Processing incoming patients
• Secure messaging through MyHealthyVet
• Coordinating with care team as appropriate
• Participating in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team
• Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs
• Identifying incomplete encounters and communicates findings to providers
• Assisting the team to reinforce the plan of care and self-help solutions

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Duties include, but are not limited to:

• Responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Handling complex incoming calls from several sources and performing duties that include, but are not limited to: scheduling, canceling, rescheduling patient appointments and/or consults; the receipt, intake, and indexing of health and administrative information.
• Participating in huddles with other MSAs and/or clinical staff to determine the daily needs of the service.
• Routinely communicating with physicians, case managers and other allied health care professional staff using sound interpersonal skills and is constantly aware of the sensitive information that is being communicated.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Duties include, but are not limited to:

• Responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Handling complex incoming calls from several sources and performing duties that include, but are not limited to: scheduling, canceling, rescheduling patient appointments and/or consults; the receipt, intake, and indexing of health and administrative information.
• Participating in huddles with other MSAs and/or clinical staff to determine the daily needs of the service.
• Routinely communicating with physicians, case managers and other allied health care professional staff using sound interpersonal skills and is constantly aware of the sensitive information that is being communicated.

The Advanced MSA for Mental Health Service enters, manipulates, and retrieves information and data from the Vista and other clinical information systems as appropriate to the area assigned. They schedule and coordinate appointments for patients with various clinics, ensuring all treatment requested by the clinicians have been scheduled, and rescheduling appointments when necessary in accordance with VHA Directive 2010-027, Scheduling Outpatient Processes and Procedures. Coordinates the scheduling to avoid conflicts in different clinic schedules. Ensures appointments are timely and in accordance with physicians and clinician's requests. As part of the scheduling process the Advanced MSA will ensure preappointment letters and three follow reminder appointment calls are made as the action plan to address the Missed Opportunity Performance Measure for Mental Health Service. Receives telephonic requests for information and transmits requests to the appropriate physician and/or clinician. Assists clinic administrator and other personnel with workload accountability information such as the Encounter Action Required Reports, and Electronic Waitlists.

The Advanced Medical Support Assistants are responsible for answering calls received and are professional, courteous, and tactful in nature, and that responses given are appropriate. The incumbent will be responsible for developing, maintaining and monitoring standards for appropriate responses to patient requests for assistance. Ensures staff is knowledgeable of the services provided and are prepared to furnish information such as: telephone numbers, locations of offices and personnel and clinic hours of operation. Receives patients via telephone calls and visitors to clinics, as the initial point of contact, ascertaining the nature of the call or visit, obtaining identifying information, and determining the nature and urgency of the patient's request. Applies clinic guidelines concerning release of patient information. Refers patient to appropriate staff member as required. Verifies patient's eligibility for treatment. Interviews new patients to the clinic, determining nature of visit and providing information on appointment, clinic hours, and services. Refers urgent messages and patient results for immediate actions. Provides information regarding unit, clinic and hospital policies, procedures, and locations to patients, family members, staff, etc., or refers to other resources for difficult questions or concerns. Monitors and communicates delays in scheduled appointments to the appropriate staff and patients. Attempts to resolve complaints of a local administrative nature and refers other complaints to appropriate authorities. Sound judgement is required due to the volume of requests handles daily. Responsible for the clerical duties inherent in the admission, care and discharge of inpatients or the in processing, care and out-processing, of outpatients and guests. Notifies appropriate staff of the patient's arrival. Reconciles end-of-shift/end-of-day processing and reports such as documentation of daily no-shows and cancelled appointments. As required types routine correspondence, progress reports, memorandum and statistical reports using VISTA and Excel. Incumbent may also be required to perform various duties in making arrangements for travel. The advanced MSA is required to maintain the space utilization calendar for staff, scheduling and preventing double booking of clinical space for patient care based on staff schedules for the day and during leave of absence. The incumbent provides file and document management. Maintains all patients' records, either electronic or paper, according to regulation insuring each entry contains proper patient and health care proper identification. Correctly files original medical documentation in the patient record and copies of medical documentation into research files as necessary. The incumbent will perform duties as a timekeeper and will provide administrative assistance with Engineering work orders and non-ADPAC related computer work orders.


Work Schedule: MF 8am-4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The coordination of transportation function is multi-faceted and diverse. The three major areas of responsibility are: (1) Scheduling, Data Collection, & Tracking Support; (2) Consult Management responsibilities; (3) Program Support responsibilities. The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation. Major duties include but are not limited to:

· Performs work involving consult management, appointment scheduling and admissions scheduling.

· Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).

· Performs a basic analysis of the data and generates a variety of reports.

· Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.

· Enters pertinent information into an automated tracking system.

· Coordinates service practices that decrease waits and delays for patients in all specialty areas.

· Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.

· Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.

· Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.

· Coordinates the day-to-day operation of VTS program flow, processes, and functions.

· Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.

· Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.

· Performs other related duties as assigned.

• Responsible for the central management of the scheduling/template and appointing system.
• Maintain automated database, purging outdated templates, modifying templates, creating and applying templates.
• Modify templates, schedules and reports as necessary.
• Ensure that schedules are applied and available 180 days in advance.
• Provide a variety of reports as required.
• Train front desk staff and serve as subject matter expert on appointing, scheduling, templates, front desk workflows, and PIP

• Perform booking and scheduling procedures to generate necessary appointments for patients requiring APV procedures.
• Manage Ambulatory Patient Visit and Observation procedures; ensure proper accountability for patients reporting or being referred.
• Check in-patients APVs and complete end of day processing by closing out patient disposition; accountable for any incomplete or delinquent APV accounts.
• Maintain appropriate files and statistical data pertaining to all APV patients.
• Type a variety of materials, telephonic reports, endoscopy procedure schedules, and maintain telephonic roster of all incoming calls and their resolution.
• Assembles required backup material or attachments as specified or based on knowledge of requirements.
• Perform receptionist duties; refers calls and inquiries to appropriate personnel based on specific request and nature of business.
• Answer general inquiries as to overall office functions, availability of personnel, or status of specific actions within the employee's personal knowledge and/or responsibility; establishes and maintains a variety of files and records.
• Compile various narrative or statistical summaries, based on general requirement, or statements of need, according to standard procedures.

Major Duties will consist of but not limited to:

• Serves as a Consult Coordinator responsible for coordination of assigned consults to include scheduling, discontinuation of duplicate consults, correction of consult errors, handling of no-show consults, ensuring providers have correct consult title set-ups in the system, preparation of consult management reports, contacting patients to schedule appointments, etc
• Monitors patient-access performance metrics, assures timely scheduling and access to care provided by the section.
• The incumbent assists the senior management and attending staff in the educational endeavors of the program to include performing extensive literature searches, preparing Power Point presentations and assembling lecture material.
• Performs a variety of administration functions and assignments to include timekeeping, patient scheduling, answering phones, and check-in desk(s) for coverage.
• Maintains an automated system of program-specific data to track dates on items such as progress reports, funding accomplishments, compliance strategies, correspondence, etc.

Responsible for processing budget, medical and other administrative documents, to include updating, maintaining, researching, inventorying and filing records.

Responsible for prioritizing assigned tasks, soliciting feedback, preparing and consolidating reports and retrieving and maintaining records for two cost centers and monthly accruals.

Assists with technical and analytical tasks involving complex medical material procurement.

Serves as a liaison between the Financial Management Department and the Health Services Department.

Serves as a contact person in dealing with community hospitals and contract consultants relating to the Health Services Department billing, and scheduling of patient appointments and procedures, and tracking outside medical contractor time sheets.

The liaison for outside institutions and medical facilities regarding obtaining medical information and medical care for inmates, to include scheduling, establishing priority, securing approval, arranging transportation, and coordinating routine and emergency medical transfers with institution officials and receiving institutions.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.