Total 26 Junior Executive level Health / Beauty / Fitness job vacancies in Tucson, Arizona

The incumbent works collaboratively with interdisciplinary team members such as pharmacists, social workers, providers, nurses, case managers, etc. while exhibiting expertise in utilizing numerous advanced patient systems in support of multiple clinics. The AMSA duties include maintaining appointment schedules, scheduling special studies or labs and following up on administrative items from the Huddle and/or staffing meetings. The incumbent ensures demographics are updated. He/she must screen/receive phone calls and visitors in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established processes.

At this level, the AMSA performs a full range of duties to include scheduling appointments along with interpreting provider orders in accordance with VHA national scheduling guidelines. Incumbent will also communicate directly with the patient to obtain required information to determine patient needs. He/she will have knowledge of various software utilized to run reports and queries. The work includes functions such as serving as an initial point of contact for functions including but not limited to scheduling patient appointments, tracking, reviewing and responding to electronic orders, consults, and other elements in the electronic medical record. The incumbent must display a practical knowledge of computerized data entry, information processing systems and software related to patient care. The Advanced MSA plays an essential role in shaping the patients experience and is vital to providing timely access to health care.
Incumbent will recommend changes to existing clinic procedures based on current administrative guidelines. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics.

Other assignments at this level include but are not limited to:
- Prepares written correspondence to notify patients of normal lab results.
- Verifying and updating demographics and insurance information (ICB).
- Encourages the use of new processes.
- Processes incoming secured messaging through MyHealthyVet.
- Utilizes the medical record to enter information and research the needs of the patient as appropriate.
- Manages patient systems to verify and validate accuracy and resolve concerns.
- Provides excellent customer service and assists in providing front line resolution when applicable.
- Manages patient systems to verify and validate accuracy and resolve issues.
- Evaluates patient information and clinic schedules to determine whether the patient requires an immediate appointment.
- Informs team members about shared patients (i.e, those who receive their care at multiple VA centers or those who receive care in the community)


Work Schedule: Four 10-Hour Shifts Between Monday - Friday - 6:30am-5:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Position Title/Functional Statement #:ADVANCED MEDICAL SUPPORT ASSISTANT/PD000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

• Interviews patients to obtain pertinent patient registration information; i.e. demographic and insurance information and authorization to enable the Business Office to bill for health care services provided from all alternate resources, including the non-beneficiary services.
• Determines the eligibility of patients seeking health care, who have not previously been treated at the facility, by obtaining the certificate of Indian blood or other documentary proof of tribal membership, according to the IHS guidelines.
• Identifies those patients whose health benefits are subject to prior approval to determine extent of health care for both inpatient and outpatient. Obtains and verifies the health records and the RPMS Patient Registration System for Medicaid, Medicare and private/commercial insurance eligibility information for all patients seen prior to all clinic visits.
• Initiates all admitting forms to complete the admission with current patient data, including the RPMS Patient Registration System. Initiates patient identification bands for all admissions.
• Interviews patient to obtain information to initiate a new health record and/or communicate to Medical Records to reactivate a retired/stored record. Enters all information into the RPMS Patient Registration System and prints appropriate forms.

NOTE: The first 50 qualified candidates will be referred to the Selecting Official. Additional candidates will be referred based on hiring needs.

The Personnel Security Assistant serves as an Assistant to the Personnel Security Specialist and assures that all appointees have the appropriate level of security/suitability clearance commensurate with their assignment. Work assigned is of a very confidential and highly sensitive nature.

Major duties may include, but not limited to:

• Reviews information submitted by the requesting office to validate level of background required, enters appointee information into a local data base tracking system and refers appointee for fingerprinting.
• Enters appropriate data in required databases related to an appointee's suitability from a wide variety of sources.
• Performs audits of official personnel folders to assure that information related to suitability is properly recorded and filed.
• Initiates, reviews and releases appointees background investigations in the Office of Personnel Managements, National Background Investigation Service (NBIS) or in conjunction with the VA- Adjudication Center.
• Regularly monitors the status of specific pending items, compiles data to produce reports, follows up to determine status and records results.
• Takes and transmits electronic fingerprints for appointees or when the Federal Bureau of Investigation (FBI) returns fingerprints unclassifiable for various reasons.
• Assemble position descriptions and functional statements for the Personnel Security Specialist for review.
• Serves as the initial point of contact for new appointees including but not limited to paid or without compensation employees, volunteers, students, residents, and contractors.

Major Duties:

• Advisory Services: Provided on the basis of persona; knowledge or on the basis of personal research in the guidelines or contacts with the offices and individuals within the service.
• Budget and Financial Management: Collects data for the unit's operating budget, consolidates material into an annual service budget; sets up controls to monitor expenses during the year; and recommends budget adjustments including restructuring budget allocations or work plans to deal with changing situations such as varying costs for equipment parts, or services, and changes in the availability of funds. Alerts the Administrative Officer or other authority of significant issues/problems, such as overspending in assigned accounts.
  • Serves as technical resource to unit personnel on travel policies and regulations, and provides information on travel allowances and requirements. Prepares travel authorizations and vouchers using automated systems and software for travel and voucher preparation.
  • Researches accounting problems such as erroneous payments, object class errors, unobligated commitments, and late payments, and ensures corrections and/or adjustments documents are entered into the accounting systems.
• Office Program Work: Collect data, review, analyze and develop plan (if necessary), monitors signed/unsigned clinical notes, to improve access and in support of completing outpatient encounters. Provides data and proposals to the Chief of Medicine (Service Chief) and Administrative Officer (AO) for this same function.
  • Assists with identification of staffing shortages and deficiencies assuring efficient allocation of clinical personnel needed to maintain safe unit staffing levels as needed. Ensures data validation from (Gains and Loss [G&L], inpatient rosters and Cost Data Reports [CDR]). Compiles data, produces trends and makes recommendations based on the data and requirements, to assist the Sub-Specialty Chief with VA, national and local regulatory compliance.
  • Participates in the development and review of clinical staffing and scheduling policies /procedures. Provides staffing and clinical outcomes data to interdisciplinary team members to establish and effectively trend staffing and clinical care outcomes metrics.
• Office Services: Assists Administrative Officer (AO) with Credentialing and Privileging of Physicians, Mid-Level Providers, and Dependent Providers.
  • Conducts extensive research and compilation of data from diverse sources. Extracts and assembles information, conducts analysis and develops reports. Demonstrates proficiency in Microsoft Word, Excel, PowerPoint and program management software.
  • Responsible for data collection, analysis, and reporting for the assigned Sub-Specialty Section. Pulls data from systems such as VHA Support Service Center (VSSC), Strategic Analytics for Improvement and Learning (SAIL), and Specialty Productivity Access Report and Quadrant Tool (SPARQ), including those reports built using Pyramid Analytics, and VISTA for Budget reports. Analyzes this data and prepares reports for Sub-Specialty Chief and Medicine leadership. Assist Sub-Specialty section staff in understanding and utilizing data gathered from these sources.
  • Serves as Sub-Specialty section expert on Managerial Cost Accounting (MCA) reports. Reviews and updates labor mapping for section staff, works with MCA staff to address concerns with cost outliers, and ensure person class code assignments are accurate and reviewed on a regular basis.

Please ensure you answer all questions and follow all instructions carefully. Error or omissions may impact your rating or result in your losing consideration for the job. The incumbent:

• Receives, assesses, routes, handles incoming and outgoing materials such as routine correspondence, reports, memoranda and other forms of written communication.
• Performs office automation duties such as reports, forms, presentation materials which may include complex graphs, charts, and tabular materials.
• Compiles, organizes, and tracks program data which may include statistical information in support of the organization's program operations.
• Manages the appointment and meeting schedule for the Director of the organizational unit served.
• Receives, refers, and interacts with persons within and outside the immediate organizational unit.
• Performs a wide variety of administrative tasks such as purchasing supplies, equipment and other materials utilizing prescribed purchasing guidelines and procedures.
• Follows-up on and tracks expenditures and ensures prompt payment.

Major Duties:

• Receives and examines alternate resource claims for quality and completeness, assuring claims have appropriate supporting documents.
• Coordinate collections for the third party reimbursement program
• Develop statistical reports and control methods in determining receivables and collections.
• Identifies, audits, posts, and collects from third party health plan carriers to recover maximum dollars.
• Responsible to review for accurate processing all of billing for all denials and payments of intial claims.

The Nurse Assistant performs complex age specific nursing care for adult and geriatric patients with a variety of physical, mental, behavioral or psychological needs. The Nurse Assistant is learning to perform basic nursing assistant duties under close supervision in a variety of health care settings; outpatient, inpatient, community living care, residential, acute, or sub-acute. The Nurse Assistant will care for patients, residents with acute to chronic conditions. All duties performed will be completed under close supervision with appropriate training and competencies for assigned task.

• Will appropriately utilize glucose monitoring machine to collect and document appropriate glucose readings for assigned Veteran.
• Maintains positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations.
• Performs aspects of nursing care to meet patient's needs for the following: personal hygiene, physical comfort, exercise, rest, nutrition, prevention of skin breakdown & rehabilitative aspects of care.
• Nurse Assistant begins to engage in-group activities such as off-unit trips, reality orientation, current events and other therapeutic groups.
• The Nurse Assistant learns to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• The Nurse Assistant Is trained to set up patient care related equipment and organizes and obtains routine supplies and equipment.
• Assists with orienting patient/family to unit routines and policies.
• Works as a cooperative, courteous member of the interdisciplinary team.
• The Nurse Assistant safeguards the patient's right to privacy by judiciously protecting information of a confidential nature.
• The Nurse Assistant uses proper safety practices.
• The Nurse Assistant utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.

The Nurse Assistant performs complex age specific nursing care for adult and geriatric patients with a variety of physical, mental, behavioral or psychological needs. The Nurse Assistant is learning to perform basic nursing assistant duties under close supervision in a variety of health care settings; outpatient, inpatient, community living care, residential, acute, or sub-acute. The Nurse Assistant will care for patients, residents with acute to chronic conditions. All duties performed will be completed under close supervision with appropriate training and competencies for assigned task.

• Will appropriately utilize glucose monitoring machine to collect and document appropriate glucose readings for assigned Veteran.
• Maintains positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations.
• Performs aspects of nursing care to meet patient's needs for the following: personal hygiene, physical comfort, exercise, rest, nutrition, prevention of skin breakdown & rehabilitative aspects of care.
• Nurse Assistant begins to engage in-group activities such as off-unit trips, reality orientation, current events and other therapeutic groups.
• The Nurse Assistant learns to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• The Nurse Assistant Is trained to set up patient care related equipment and organizes and obtains routine supplies and equipment.
• Assists with orienting patient/family to unit routines and policies.
• Works as a cooperative, courteous member of the interdisciplinary team.
• The Nurse Assistant safeguards the patient's right to privacy by judiciously protecting information of a confidential nature.
• The Nurse Assistant uses proper safety practices.
• The Nurse Assistant utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.

• Incumbent(s) must be able to train staff on the requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities.
• Incumbent must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Schedule appointments accurately and in a timely manner.
• All appointments will be made with the patient's input, either in person or by phone.
• Notifies his/her supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic time frames.
• Exercises supervisory authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised in conjunction.
• Daily review of active/pending consults and Audio CARE communications for accuracy and disposition.
• Incumbent(s) will rotate this to assure all MSA staff is in attendance and understand the process.
• independently manage position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.
• Important interfaces and collaborations also occur with all clinical staff in Specialty & Diagnostics, as well as, with staff outside the service line.
• Coordinating schedules and assignments with RN Managers/Assistant RN Managers and adjusting as needed. Serves on Medical Center committees as needed, and prepare various reports in area of expertise.
• Assures that all supervised staff receives all required annual training. The incumbent is responsible for the competencies for all supervised staff.
• Plans and/or coordinates a formal orientation and training and assures training programs for new employees are completed as required to achieve efficiency of operations on a daily and long-term basis.
• Ensure adequate leave coordination to avoid inability to properly respond to the needs of the service.
• Monitors personnel assignments, work distribution and work performance to assure adequate service is being provided and work is properly distributed to accomplish the workload.
• Independently carries out a wide variety of tasks involving atypical problems or complex situations.
• Advises Lead MSA of requirements for on the job training for new MSAs.
• Responsible for extracting and analyzing data to provide reports in support of performance measures to senior management.

The Nursing Assistant (NA) functions as a member of the nursing care team and assist licensed nursing staff in the care of patients/residents receiving preventive, acute, sub-acute chronic, maintenance, and hospice care. The distinguishing factor is that patient/resident assignments typically involve more complex nursing needs which can vary within a range of predictable to unpredictable requirements. The NA also assumes a peer education/mentorship.


Duties Include, but not Limited To:

• Utilizes glucose monitoring machine to receive glucose readings for veterans refers deviation to appropriate health care staff
• Provides direct care for complex veterans
• Makes observations of subtle changes in resident's condition, i.e. behavior shifts, mood, skin coloring, appetite, etc. and takes action accordingly within the NA's assigned role.
• Documents care given, observations and responses on appropriate tools or forms.
• Responds appropriately to subtle patient changes by contacting the appropriate nursing personal
• Administers complete tracheostomy care, including suctioning.
• Monitor and documents patient intake and output reports deviations timely and accurately
• Performs nursing procedures within scope of practice and according to policies and standard procedures to care for the veteran for such procedures but not limited to: enemas, catheterization, colostomy care, skin care simple dressing, application of braces and prosthetic devices, monitoring of
• Works on small group activities with veterans/residents according to the patients/resident treatment plan.
• Recognizes the residents' autonomy and promotes independence by means of respect, limit setting and individualized treatment.
• Actively participates in Treatment Planning Meetings.
• Utilizes equipment to promote the veteran self-care, such as; lift equipment, Hydro sound Tubs, and Veteran/Resident Wandering System.
• Verbally provides patient information to the treatment team for inclusion in the veteran/residents' plan of care, participates in treatment team meetings for resident care planning.
• Enters information about the residents' condition in the chart, utilizing appropriate formats.
• Participates in maintaining a clean, safe environment for the patient/resident
• Removes defective equipment, reports hazards, observes safety regulations, contributes to infection control, and utilizes proper aseptic technique in performance of duties.
• Serves as the unit safe patient handling liaison
• Serves as preceptor and mentor to other NA's,
• Orients members of the health care team to the units as appropriate
• Functions as a member of the unit base counsel
• Manages distributed patient behavior and by appropriately intervenes and request assistant from other health care members.
• Appropriately initiates basic life support, takes actions appropriate action

• Functioning as a liaison between Occupational Health and other areas of the Hospital to facilitate timely and efficient administrative workings of the clinic.
• Greeting, screening, and referring visitors appropriately.
• Coordinates Pre-employment exams and ensures results are received by the requesting Human Resource Offices.
• Schedules appointments for employees.
• enters information into the computer and updates demographics as needed.
• Maintains Occupational Health statistics and prepares scheduled reports.
• Processes incoming and outgoing mail and correspondence.

The incumbent works collaboratively with interdisciplinary team members such as pharmacists, social workers, providers, nurses, case managers, etc. while exhibiting expertise in utilizing numerous advanced patient systems in support of multiple clinics. The AMSA duties include maintaining appointment schedules, scheduling special studies or labs and following up on administrative items from the Huddle and/or staffing meetings. The incumbent ensures demographics are updated. He/she must screen/receive phone calls and visitors in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established processes.

At this level, the AMSA performs a full range of duties to include scheduling appointments along with interpreting provider orders in accordance with VHA national scheduling guidelines. Incumbent will also communicate directly with the patient to obtain required information to determine patient needs. He/she will have knowledge of various software utilized to run reports and queries. The work includes functions such as serving as an initial point of contact for functions including but not limited to scheduling patient appointments, tracking, reviewing and responding to electronic orders, consults, and other elements in the electronic medical record. The incumbent must display a practical knowledge of computerized data entry, information processing systems and software related to patient care. The Advanced MSA plays an essential role in shaping the patients experience and is vital to providing timely access to health care.
Incumbent will recommend changes to existing clinic procedures based on current administrative guidelines. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics.

Other assignments at this level include but are not limited to:
- Prepares written correspondence to notify patients of normal lab results.
- Verifying and updating demographics and insurance information (ICB).
- Encourages the use of new processes.
- Processes incoming secured messaging through MyHealthyVet.
- Utilizes the medical record to enter information and research the needs of the patient as appropriate.
- Manages patient systems to verify and validate accuracy and resolve concerns.
- Provides excellent customer service and assists in providing front line resolution when applicable.
- Manages patient systems to verify and validate accuracy and resolve issues.
- Evaluates patient information and clinic schedules to determine whether the patient requires an immediate appointment.
- Informs team members about shared patients (i.e, those who receive their care at multiple VA centers or those who receive care in the community)


Work Schedule: Four 10-Hour Shifts Between Monday - Friday - 6:30am-5:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Position Title/Functional Statement #:MEDICAL SUPPORT ASSISTANT (ADV/PD000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Major duties include but are not limited to:

• Performs work involving consult management, patient transportation scheduling, and lodging scheduling.
• Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Performs a basic analysis of the data and generates a variety of reports.
• Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
• Enters pertinent information into the Beneficiary Travel Self Service System (BTSSS).
• Coordinates transportation service practices that decrease no shows and patient appointments being rescheduled.
• Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
• Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.
• Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.
• Coordinates the day-to-day operation of VTS program flow, processes, and functions.
• Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
• Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.
• Performs other related duties as assigned.

• Apply a practical knowledge of youth recreational activities and skills in the use of various types of recreation equipment. Instruct children/youth on proper use of variety of equipment. Issues/receives recreational equipment.
• Identifies age-appropriate equipment for procurement, selects vendor, and purchases gear/equipment as needed. Maintain hand receipts and collects all inventoried items. Inspects supplies and equipment for damage.
• Ensures sufficient supplies are on hand and equipment in good condition. Assists in setting up sports events and may assist in athletic programs as needed. Maintains an effective safety and accident prevention program.
• Conducts daily safety and maintenance checks of facilities, grounds, and outdoor recreation areas. Recommends purchase of equipment required to maintain proper facility safety compliance.
• Operates various types of equipment for athletic field maintenance (lawn mowers, tractors with attachments, edging and pruning tools, trimmers, rakes, etc. Applies fertilizer, seed, and herbicides. Collects and empties trash containers.

Typical duties include but are not limited to:

• Performs receptionist duties, customer service and other duties assigned for the proper timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.
• Serves on more than one PACT or in more than one Specialty Clinic area.
• Validates and updates patient demographic information, either in person during check-in or over the phone.
• Collects, scans, and updates health insurance information serving a major role in the revenue process.
• Endures that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scan or performing the function within their area.
• Screens/receives phone calls in a courteous and timely manner, determines the nature of the requests and provide the information desired using privacy rules and established clinic processes.
• Interprets and communicates requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels.